One&Only Royal Mirage
5-star hotel · Al Sufouh 2, Dubai
Long Weekend score
Strong1 serious report in 247 reviews: harassment or discrimination
Guests rate nearly every hotel highly: half the hotels in Dubai are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 88% of Dubai hotels
- 92% of guest comments are praise
- 97% of guest photos show no damage
How this score is made
- Rated higher than 88% of Dubai hotels. Compared with 698 hotels in Dubai. Counts for 50% of the score.
- 92% of guest comments are praise. 452 praise, 37 complain. Counts for 30% of the score.
- 97% of guest photos show no damage. 58 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $723 a nighttypical for two, before tax · from $343
- 21 min walkto Palm Gateway station
- 247 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 178 m from the beachMeasured to the nearest edge of the sand
- A station within walking distancePalm Gateway is 1.6 km away
- Swimming pool10 guest photos show it
- Staff201 praise · 9 complain
- Food69 praise · 2 complain
Against
- Room conditioncomplaints falling: 7.0 in 100 a year ago, 3.4 now10 complain · 3 praise
- Building work during the staycomplaints rising: 2.3 in 100 a year ago, 5.4 now12 of 247 guests
What guests reported
What guests say
247 reviews from the last 2 years. Most praised: staff (201 guests). Weakest: room condition, where 10 of the 13 who mention it complain.
Cleanliness571Strength
The housekeeping was great, and everything was very clean.
Google, September 2026, rated 5/5 by this guest
Location, cleanliness, views, services, professionalism, quality of food...ALL Amazing and second to none.
Tripadvisor, March 2026, rated 5/5 by this guest
Food692Strength
Hotel excellent, food and service 5 stars.
Tripadvisor, September 2026, rated 5/5 by this guest
Dinner at Nayara was amazing!
Tripadvisor, October 2026, rated 5/5 by this guest
Staffcomplaints falling: 7.0 in 100 a year ago, 2.9 now2019Strength
Also enjoyed third party Services within hotel such as Hydro Elite , who helped us to arrange an amazing buggy tour in the desert , thanks to Fares who personally made sure that we had all as we wished .
Tripadvisor, February 2026, rated 5/5 by this guest
All the staff were very much on point, professional and very attentive.
Tripadvisor, February 2026, rated 5/5 by this guest
disappointing stay, unprofessional staff at check in, poor breakfast offerings at two venues, lots of construction noise next to the pool area.
Tripadvisor, April 2026, rated 1/5 by this guest
Views151Strength
The pool area is lovely, as is the beach.
Google, September 2026, rated 5/5 by this guest
What a beautiful Place 😎 and Amazing Staff…,
Google, October 2026, rated 5/5 by this guest
No clear view out to distant sea as it has been built up
Tripadvisor, October 2026, rated 5/5 by this guest
Location151Strength
This place just knocks it out of the park on every level Rooms, food, location, service Treated us like family will definitely return
Tripadvisor, January 2026, rated 5/5 by this guest
Lovely hotel away from the hustle and bustle of Dubai but with easy access to all main areas and attractions.
Google, September 2026, rated 5/5 by this guest
A little far from attractions and malls.
Google, September 2026, rated 5/5 by this guest
Breakfast303Strength
We had the half board option and this was great, celebrities restaurant for breakfast was amazing.
Tripadvisor, February 2026, rated 5/5 by this guest
We were very impressed with the breakfast and dinner.
Google, September 2026, rated 5/5 by this guest
The only downsides were breakfast options were limited, the service around the pool took a long time.
Booking network, May 2025, rated 6/10 by this guest
Pool293Strength
The cleanliness was very high, the pool was fun, and so were the children's services..the children didn't want to go home.
Google, August 2026, rated 5/5 by this guest
Loved the beach and the pool area, and the service was on point.
Tripadvisor, September 2026, rated 5/5 by this guest
So only one pool open for us to use, not ideal and again not what we paid for.
Tripadvisor, September 2026, rated 4/5 by this guest
Room size152Strength
Staff were lovely and rooms were very big and comfortable
Tripadvisor, January 2026, rated 5/5 by this guest
Opulent rooms with loads of space.
Google, October 2026, rated 5/5 by this guest
A bit small if you need a crib so maybe get a suite.
Tripadvisor, September 2026, rated 5/5 by this guest
Quiet at night185Mostly good
I also tried the lounge, and it was very peaceful and relaxing.
Google, September 2026, rated 4/5 by this guest
It’s quiet and peaceful and adults only.
Tripadvisor, April 2026, rated 5/5 by this guest
Beach facilities excellent but can be a bit noisy with what’s happening around .
Tripadvisor, January 2026, rated 4/5 by this guest
Room conditioncomplaints falling: 7.0 in 100 a year ago, 3.4 now310Weak spot
The room will soon need a renovation and the key card is old school.
Tripadvisor, February 2026, rated 4/5 by this guest
The rooms at the Arabian Court are a bit dated, while those at the Residence are fresher and have more modern, less heavy furnishings and light colors.
Google, September 2026, rated 5/5 by this guest
A little old rooms but all functional
Google, October 2026, rated 5/5 by this guest
Too few mentions to judge: value and beds.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 4,673 Google ratings
Problems guests raised
Raised most: building work during the stay, in 12 of 247 reviews.
Building work during the staycomplaints rising: 2.3 in 100 a year ago, 5.4 now12 of 2471 in 21 reviews
Also, some of the hotel is currently closed for refurbishments - the palace area where some restaurants would be.
Google, August 2026, rated 5/5 by this guest
We also noticed a significant amount of building work taking place nearby, although we appreciate that ongoing development is part of Dubai’s ever-changing landscape.
Tripadvisor, September 2026, rated 3/5 by this guest
Expensive food and drinks7 of 2471 in 35 reviews
Only downside was that water at dinner was chargable (and overly expensive).
Booking network, June 2025, rated 10/10 by this guest
Food and drinks were very expensive.
Booking network, August 2025, rated 8/10 by this guest
A slow check-in5 of 2471 in 49 reviews
However, our room was not ready so we waited a little bit.
Tripadvisor, March 2026, rated 5/5 by this guest
We were waiting for our room from 2:30pm and we received the room at 4:30pm
Booking network, September 2025, rated 6/10 by this guest
Unexpected charges and refunds4 of 2471 in 62 reviews
they take money and dont return it
Tripadvisor, September 2026, rated 1/5 by this guest
Them asking me to cancel on the app and book again with them on site, then later realizing I was paying for the room twice for the same night was disappointing to say the least.
Booking network, September 2025, rated 10/10 by this guest
Serious reports
1 in 247 reviews, most common first. Shown beside the score, never averaged into it.
Harassment or discrimination1 of 247 reviews
The service was terrible, like you were in their house, and the racism against Arabs was appalling.
Google, August 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
2 of the 60 guest photos we checked show damage or dirt (3%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (10), gym (1), restaurant (2), bar (3), beach (7), private balcony (3).
The hotel says it has no hot tub.
Price, place and rooms
Price
$723 is a typical night, from 263 dates checked in the coming year.
Weekends cost 5% more than weekdays
A typical night, month by month
Cheapest month: Jul 2027, $639Dearest month: May 2027, $1,140
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- onboard.triptease.io$688
- ae.bluepillow.com$729
- Traveloka$784
- amimir.com$791
- pilotplans.com$832
- businesshotels.com$846
- Trip.com$884
- ae.makemytrip.global$884
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The beach is 178 m away.
- Nearest main road: King Salman bin Abdulaziz Al Saud Street106 m
- Nearest beach178 m
- Nearest shop: Allday13 min walk958 m by road
- Nearest station: Palm Gateway21 min walk1.6 km by road
- The Burj Khalifa20.0 km
- The Gold Souk27.5 km
- Dubai airport37.6 km
- Dubai Marina46.7 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
32 room types, from 45 to 300 m².
- Superior Room, 1 King Bed (Palace Manzil, UAE Resident, w/ Host)45 m²Sleeps 3BathtubBalcony
- Palace Manzil Superior Twin Room - includes Host Service, Afternoon Tea, Evening Drinks45 m²Sleeps 3BathtubBalcony
- Palace Manzil Superior King Room - includes Host Service, Afternoon Tea, Evening Drinks45 m²Sleeps 3BathtubBalcony
- Palace Superior King Room45 m²Sleeps 3BathtubBalcony
- Palace Superior Twin Room45 m²Sleeps 3BathtubBalcony
- Superior Room, 1 King Bed (Palace, UAE Resident, Waterpark)45 m²Sleeps 3BathtubBalcony
The other 26 room types
- Arabian Court Deluxe King Room49 m²Sleeps 4BathtubBalcony
- Arabian Court Deluxe Twin Room50 m²Sleeps 4BathtubBalcony
- Deluxe Room, 1 King Bed (Arabian Court, UAE Resident, Waterpark Access)50 m²Sleeps 4BathtubBalcony
- Deluxe Double Room, 2 Queen Beds (Arabian Court | Uae Resident Id Only)50 m²Sleeps 4BathtubBalcony
- Deluxe Double Room (Arabian Court Double)50 m²Sleeps 4BathtubBalcony
- Room, 1 King Bed (Residence Prestige, UAE Resident)58 m²Sleeps 2BathtubBalcony
- Residence Prestige King Room (Adults Only) - includes Host Service, Afternoon Tea58 m²Sleeps 2BathtubBalcony
- Residence Prestige Twin Room (Adults Only) - includes Host Service, Afternoon Tea58 m²Sleeps 2BathtubBalcony
- Double Room (Residence Prestige)58 m²Sleeps 2BathtubBalcony
- Arabian Court Prince Suite - includes DRIFT Beach Club Access, Host Service85 m²Sleeps 41 King bedBathtubBalcony
- Palace Royal Suite - includes Host Service, Afternoon Tea, Evening Drinks, DRIFT Beach Club Access85 m²Sleeps 51 King bed + 2 Queen BedBathtubBalcony
- Junior Suite (Residence, UAE Resident, with Host)85 m²Sleeps 21 King bedBathtubBalcony
- Residence Junior Suite (Adults Only) - DRIFT Beach Club Access, Host Service, Afternoon Tea85 m²Sleeps 21 King bedBathtubBalcony
- Executive Suite (Arabian Court, UAE Resident, DRIFT)100 m²Sleeps 41 King bedBathtubBalcony
- Palace Executive Suite - includes DRIFT Beach Club Access, Host Service100 m²Sleeps 31 King bedBathtubBalcony
- Executive Suite (Palace Manzil, UAE Resident, DRIFT)100 m²Sleeps 31 King bedBathtubBalcony
- Executive Suite (Palace, UAE Resident, with DRIFT)100 m²Sleeps 31 King bedBathtubBalcony
- Palace Manzil Executive Suite - Host Service, Afternoon Tea, Evening Drinks, DRIFT Beach Club Access100 m²Sleeps 31 King bedBathtubBalcony
- Residence Executive Suite (Adults Only) - DRIFT Beach Club Access, Host Service , Afternoon Tea118 m²Sleeps 21 King bedBathtubBalcony
- Arabian Court Executive Suite - includes DRIFT Beach Club Access, Host Service125 m²Sleeps 41 King bedBathtubBalcony
- Garden Villa with Private Pool -Dedicated Host,DRIFT Beach Acc,Daily Spa Treatment,Prvt Beach Gazebo300 m²Sleeps 61 King bed + 2 Twin bedBathtubBalcony
- Beach Villa with Private Pool - Dedicated Host,DRIFT Beach Acc,Daily Spa Treatment,Prvt Beach Gazebo300 m²Sleeps 61 King bedBathtubBalcony
- Arabian Court Two Bedroom Executive Suite - includes DRIFT Beach Club Access, Host ServiceNot statedSleeps 8BathtubBalcony
- Palace Two Bedroom Executive Suite - includes DRIFT Beach Club Access, Host ServiceNot statedSleeps 5BathtubBalcony
- Residence Rooftop Suite (Adults Only) - DRIFT Beach Club Access, Host Service, Afternoon TeaNot statedSleeps 21 King bedBathtubBalcony
- Arabian Court Family Deluxe RoomNot statedSleeps 81 King bed + 2 Twin bedBathtubBalcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.4 out of 10. 88% of the 698 hotels in Dubai are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If room condition matters to you
Here, 10 of the 13 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Dubai
The nearest first, with our score for each.
How we know
247 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 427 most recent reviews from Google, Tripadvisor and the Booking network. 247 of them describe a stay in the last 2 years and are the ones counted here; the rest were 75 older, 3 in other languages, 65 with a score but no words and 37 about the restaurant rather than a stay.
- The hotel replied to 196 of its 200 newest Google reviews.
- 56 in every 100 reviews thank a staff member by name.
- 21 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.