Park Hyatt Dubai
5-star resort · Port Saeed, Dubai
Long Weekend score
Strong1 serious report in 204 reviews: someone fell ill
Guests rate nearly every hotel highly: half the hotels in Dubai are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 79% of Dubai hotels
- 93% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 79% of Dubai hotels. Compared with 698 hotels in Dubai. Counts for 50% of the score.
- 93% of guest comments are praise. 383 praise, 30 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $489 a nighttypical for two, before tax · from $391
- 454 mto Nearest main road: Sheikh Rashid Road
- 204 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Water view12 guest photos show it
- Swimming pool10 guest photos show it
- Staff116 praise · 6 complain
- Breakfast45 praise · 3 complain
- Food41 praise · 3 complain
Against
- Room conditioncomplaints falling: 5.5 in 100 a year ago, 2.1 now8 complain · 6 praise
What guests reported
What guests say
204 reviews from the last 2 years. Most praised: staff (116 guests). Weakest: room condition, where 8 of the 14 who mention it complain.
Views330Strength
Amazing views of the Dubai skyline and a great choice of restaurants.
Booking network, November 2025, rated 10/10 by this guest
One of a kind, amazing views and unique pools
Google, November 2025, rated 5/5 by this guest
Beds80Strength
The bed was also very comfortable and we slept fantastic.
Google, November 2025, rated 5/5 by this guest
The beds are comfortable with good linnen, the bathroom is nice and luxurious (we don’t love some black furniture but that’s personal taste) and roomservice is quick.
Google, February 2026, rated 5/5 by this guest
Location321Strength
The location was stunning and breakfast was delicious.
Booking network, January 2026, rated 10/10 by this guest
Great location in heart of Dubai and easy access.
Google, February 2026, rated 5/5 by this guest
A bit far from city center
Booking network, July 2025, rated 10/10 by this guest
Staffcomplaints rising: 0.9 in 100 a year ago, 5.3 now1166Strength
Restaurant had great staff and cute at same location.
Booking network, June 2026, rated 6/10 by this guest
Anoup at breakfast was always very kind and funny and the gentlemenat AMARA's pool were all extremely helpful and kind!
Booking network, January 2026, rated 10/10 by this guest
My experience is very bad no locking system in bathrooms and service is very lazy 😴
Google, January 2026, rated 5/5 by this guest
Room size201Strength
The room was spacious and had a nice fridge and fan.
Booking network, June 2026, rated 9/10 by this guest
Staff couldn’t have been more delightful.
Booking network, March 2026, rated 9/10 by this guest
Breakfast453Strength
Very nice 5 star hotel in own grounds with golf range / tennis and paddle tennis - great customer service and very good choice of breakfast , 15 minutes from airport - would recommend
Google, December 2025, rated 4/5 by this guest
All day breakfast was the bed I’ve had in dubai , everything about this place was really good - can’t wait to go back
Google, February 2026, rated 5/5 by this guest
Breakfast layout and options need to be better
Booking network, February 2025, rated 10/10 by this guest
Food413Strength
A luxurious resort and one of the best places to relax and enjoy international restaurants in a seaside setting.
Google, January 2026, rated 5/5 by this guest
Twiggy and Thai Restaurant
Booking network, December 2025, rated 10/10 by this guest
Better cappuccino needed asap
Booking network, March 2026, rated 9/10 by this guest
Cleanliness252Strength
The room was spotless and relaxing.
Google, January 2026, rated 5/5 by this guest
Beautiful grounds, wonderful staff, everything is clean and quiet.
Google, February 2026, rated 5/5 by this guest
Slow service, not hygienic, rooms could use an update design wise, doesn’t meet the standards of a luxury hotel.
Booking network, August 2025, rated 4/10 by this guest
Quiet at night303Strength
🌴 Tranquil oasis with wow-factor views!
Google, February 2026, rated 5/5 by this guest
The proximity to DXB while overlooking the creek in a tranquil area is a great combination.
Google, February 2026, rated 5/5 by this guest
Noise from twiggy into our room was a bit annoying
Booking network, April 2025, rated 9/10 by this guest
Pool273Strength
Hotel facilities were superb - well laid out, amazing pools, unfussy service and fantastic restaurants and outdoor eating
Booking network, November 2025, rated 10/10 by this guest
Lovely ambiance specially the pool
Google, February 2026, rated 5/5 by this guest
The family pool is not heated.
Google, March 2026, rated 3/5 by this guest
Room conditioncomplaints falling: 5.5 in 100 a year ago, 2.1 now68Split
Nice location very old 5 star hotel.
Google, August 2026, rated 4/5 by this guest
An old property in dubai but timeless, well maintained and service always impeccable
Booking network, July 2025, rated 10/10 by this guest
The hotel running along the creek is still pristine with additions of lagoons.
Google, March 2026, rated 5/5 by this guest
Too few mentions to judge: value.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 4,553 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 4 of 204 reviews.
Complaints the hotel left unresolved4 of 2041 in 51 reviews
Initially, we received no response, so I had to follow up.
Google, November 2025, rated 3/5 by this guest
Problems in the bathroom4 of 2041 in 51 reviews
The hot water took 20 minutes to reach the tap.
Booking network, June 2025, rated 2/10 by this guest
Bathroom was not ready because they didn’t fix water spray (shataf) before we reached.
Booking network, July 2025, rated 3/10 by this guest
Serious reports
1 in 204 reviews, most common first. Shown beside the score, never averaged into it.
Someone fell ill1 of 204 reviews
The staff sent medics to the hotel room, where an IV was immediately administered because of severe breathing problems after taking a shower surrounded by the black mold.
Google, November 2025, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (10), restaurant (7), bar (1), kids' area (2), bathtub (2), private balcony (5), water view (12), event space (2).
Price, place and rooms
Price
$489 is a typical night, from 188 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: May 2027, $489Dearest month: Mar 2027, $789
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
No landmark, beach or station is within a half-hour walk; the closest is the Gold Souk, 8.6 km away. There is 1 bar or club within 200 metres.
- Nearest main road: Sheikh Rashid Road454 m
- Nearest beach768 m
- Nearest shop2.6 km
- The Gold Souk8.6 km
- Dubai airport11.4 km
- The Burj Khalifa13.8 km
- Dubai Marina46.5 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
23 room types, from 52 to 220 m².
- Twin Room Lagoon Beach52 m²Sleeps 3Bathtub in its photosBalcony
- Family Room with King Bed52 m²Sleeps 3Bathtub in its photosBalcony
- Family Room with Two Twin Beds52 m²Sleeps 3Balcony
- Twin Room52 m²Sleeps 3BathtubBalcony
- King Room with Skyline View52 m²Sleeps 3BathtubBalconyA view, going by the room's name
- Twin Room with Lagoon View52 m²Sleeps 3BathtubBalconyA view, going by the room's name
The other 17 room types
- King Room52 m²Sleeps 3BathtubBalcony
- Twin Room with Skyline View52 m²Sleeps 3BathtubBalconyA view, going by the room's name
- The Park Room52 m²Sleeps 31 super-king bed + 2 Twin bedBathtub in its photosBalconySea or water view
- King Room with Lagoon View52 m²Sleeps 3BathtubBalconyA view, going by the room's name
- King Room Lagoon Beach55 m²Sleeps 3Bathtub in its photosBalcony
- Family Room104 m²Sleeps 42 Twin bed + 1 super-king bedBathtubBalcony
- Suite with Terrace and Lagoon View105 m²Sleeps 41 super-king bedBalconyA view, going by the room's name
- Suite with Terrace105 m²Sleeps 41 super-king bedBathtubBalcony
- Executive Suite107 m²Sleeps 41 super-king bedBathtubBalcony
- Family Lagoon Beach Suite109 m²Sleeps 41 super-king bedBalcony
- Suite with Lagoon View109 m²Sleeps 41 super-king bedBalconyA view, going by the room's name
- Suite109 m²Sleeps 41 super-king bedBathtubBalcony
- Beach Suite109 m²Sleeps 31 super-king bedBathtub in its photosBalcony
- Two-Bedroom Family Apartment157 m²Sleeps 4Bathtub in its photosBalcony
- Family Two-Bedroom Suite (4 Adults + 2 Children)161 m²Sleeps 6BathtubBalcony
- Royal Suite220 m²Sleeps 41 super-king bedBathtubBalconySea or water view
- Presidential Suite220 m²Sleeps 41 super-king bedBathtubBalconySea or water view
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.1 out of 10. 79% of the 698 hotels in Dubai are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
Tripadvisor rates it 100 out of 100 and Booking network rates it 91. Booking network only takes reviews from people who booked and stayed, while Tripadvisor takes them from anyone.
If room condition matters to you
Here, 8 of the 14 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Dubai
The nearest first, with our score for each.
How we know
204 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 800 most recent reviews from Google, Tripadvisor and the Booking network. 204 of them describe a stay in the last 2 years and are the ones counted here; the rest were 2 older, 90 in other languages, 490 with a score but no words and 14 about the restaurant rather than a stay.
- The hotel replied to 170 of its 200 newest Google reviews.
- 15 in every 100 reviews thank a staff member by name.
- 8 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.