Premier Inn Dubai Barsha Heights Hotel
3-star hotel · Barsha Heights, Dubai
Long Weekend score
Good1 serious report in 286 reviews: a physical hazard
Guests rate nearly every hotel highly: half the hotels in Dubai are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 64% of Dubai hotels
- 89% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- Rated higher than 64% of Dubai hotels. Compared with 698 hotels in Dubai. Counts for 50% of the score.
- 89% of guest comments are praise. 411 praise, 50 complain. Counts for 30% of the score.
- 98% of guest photos show no damage. 59 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $75 a nighttypical for two, before tax · from $40
- 15 min walkto Dubai Internet City station
- 286 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Staff184 praise · 19 complain
- Cleanliness75 praise · 10 complain
- Location52 praise · 1 complain
- Value23 praise · 3 complain
- Food13 praise · 0 complain
Against
- Room condition is the weakest point3 of the 9 guests who mention it complain
- Most common complaint: complaints the hotel left unresolvedRaised by 3.1% of guests
What guests reported
What guests say
286 reviews from the last 2 years. Most praised: staff (184 guests). Weakest: breakfast, where 7 of the 27 who mention it complain.
Food130Strength
The food is great, and the ambiance is just perfect
Google, June 2026, rated 5/5 by this guest
Always been a pleasure staying at this hotel everything adds value from staff to food to facilities and most importantly its location
Booking network, March 2026, rated 10/10 by this guest
Location521Strength
great, friendly staff, good location and good food
Booking network, March 2026, rated 9/10 by this guest
I like the location near to my school.
Booking network, June 2026, rated 5/10 by this guest
Staff18419Strength
The service was excellent, and our waitress, Aye, was very friendly, attentive, and accommodating.
Google, October 2026, rated 5/5 by this guest
I want to say that all people are extremely friendly, the staff is helpful, rooms comfortable and the cleaning service wonderful - a special thank you to Wael who every day cleans the room impeccably and leaves it as the first day when I came.
Tripadvisor, September 2026, rated 5/5 by this guest
Some off the staff were very different to myself on the lasted few day's off my holiday very offish meaning not friendly
Booking network, August 2026, rated 6/10 by this guest
Quiet at night101Strength
Atmosphere is lovely super calm hotel and Room is spacious.
Tripadvisor, September 2026, rated 5/5 by this guest
The place is clean, comfortable, peaceful and the staff super friendly.
Google, September 2026, rated 5/5 by this guest
Uncomfortable, smoke smell all over, my room was ext to the gym on 10th floor constant noice.
Booking network, May 2026, rated 6/10 by this guest
Room size91Strength
The hotel is great value, the rooms are clean and a good size, and the restaurant on the first floor is great.
Google, August 2026, rated 5/5 by this guest
I found my room magnificent, spacious, clean, a perfect balance between art/color and design
Booking network, September 2026, rated 10/10 by this guest
Rooms are small.Seems good for official purpose not for family holidays.Well kept rooms with minimal amenities.
Google, September 2026, rated 3/5 by this guest
Cleanliness7510Strength
The service was exceptional, the room was clean, comfortable and very well maintained.
Tripadvisor, September 2026, rated 5/5 by this guest
From the check in to rooms to cleanliness to housekeeping staff always having a smile.
Booking network, May 2026, rated 10/10 by this guest
Sheets weren't clean, wear and tear in room, housekeeping didn't clean 1 connected room nor changed the towels which were left on the floor.
Booking network, August 2026, rated 6/10 by this guest
Value233Strength
really affordable and with premium experience
Tripadvisor, September 2026, rated 5/5 by this guest
Great stay definitely recommend and stay there again !!
Booking network, August 2026, rated 9/10 by this guest
Overpriced as compared to the services
Booking network, June 2026, rated 7/10 by this guest
Beds71Strength
The pool was great, the bed was very comfortable, and the staff were always friendly and attentive.
Booking network, August 2026, rated 10/10 by this guest
Nice room comfortable bed neat & tidy room
Booking network, September 2026, rated 10/10 by this guest
Pool124Mostly good
Very nice rooftop pool and great bar / coffee shop.
Tripadvisor, May 2026, rated 5/5 by this guest
chill environment, good pool, nice and cozy rooms with proper ventilations
Booking network, July 2026, rated 7/10 by this guest
swimming pool and gym are too small.
Booking network, April 2026, rated 8/10 by this guest
Breakfast207Mostly good
The staff were brilliant and the chefs at breakfast were amazing
Booking network, March 2026, rated 8/10 by this guest
The mini pain au chocolats were sooo yummy literally the highlight of breakfast.
Tripadvisor, September 2026, rated 5/5 by this guest
More choice of fruit would have been nice.
Booking network, May 2026, rated 8/10 by this guest
Room condition63Mostly good
Modern, clean and felt like an upgrade from uk Premier Inns I’ve stayed at.
Booking network, May 2026, rated 10/10 by this guest
It was modern & very clean room cleaned every day, staff were all great from the front of house , cleaners & catering staff.
Booking network, March 2026, rated 10/10 by this guest
Room: OK/acceptable, minimun amenities, few things are worned out..
Google, September 2026, rated 3/5 by this guest
Too few mentions to judge: views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 3,103 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 9 of 286 reviews.
Complaints the hotel left unresolved9 of 2861 in 32 reviews
The toilet is wet because of the shower area water leaking onto the main floor of the toilet.I’ve mentioned this remark before after my previous stays.
Booking network, July 2026, rated 8/10 by this guest
but it didn't worked at all.
Booking network, May 2026, rated 4/10 by this guest
Unexpected charges and refunds6 of 2861 in 48 reviews
They have no obligation to refund our booking because we made a non-refundable one
Google, March 2026, rated 1/5 by this guest
Despite clearly explaining my situation, the hotel declined to make any exceptions to their strict cancellation policy.
Google, March 2026, rated 1/5 by this guest
Heating and air conditioning5 of 2861 in 57 reviews
The worst ever , ac was not working properly in room 802 , no one care from reception or maintenance
Google, May 2026, rated 1/5 by this guest
Ac was not working that nice
Booking network, August 2026, rated 10/10 by this guest
Parking5 of 2861 in 57 reviews
The only thing is parking was overcrowded and security asked me to change the place even if I already tried to park best possible way in a fully booked parking.
Booking network, September 2026, rated 9/10 by this guest
Underground parking was limited...
Booking network, August 2026, rated 8/10 by this guest
Problems in the bathroom4 of 2861 in 72 reviews
Water ends up all over the floor.
Booking network, March 2026, rated 8/10 by this guest
When the second person went to take a shower the floor was flooted.
Booking network, March 2026, rated 8/10 by this guest
Serious reports
1 in 286 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard1 of 286 reviews
The room had air conditioning issues and the ceiling in the bathroom was falling down because of the air conditioning problem.
Booking network, March 2026, rated 5/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
1 of the 60 guest photos we checked show damage or dirt (2%).
Guests’ photos confirm: swimming pool (2), restaurant (3), bar (6).
The hotel says it has no spa or hot tub.
Price, place and rooms
Price
$75 is a typical night, from 304 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jul 2027, $40Dearest month: Apr 2027, $103
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Booking.com$101
- ae.makemytrip.global$101
- h-en.reserving.com$101
- ae.bluepillow.com$101
- Vio.com$105
- deals.etrip.net$105
- deals.goseek.com$105
- deals.dealbase.com$105
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Dubai Internet City station is 1.1 km away by road, about 15 minutes on foot. There are 2 bars or clubs within 200 metres.
- Nearest shop: Speed Way Supermarket2 min walk124 m by road
- Nearest main road: Hessa Street145 m
- Nearest station: Dubai Internet City15 min walk1.1 km by road
- The Burj Khalifa18.9 km
- The Gold Souk26.7 km
- Dubai airport36.8 km
- Dubai Marina45.6 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
6 room types, from 24 to 48 m².
- Non-Smoking - Double Room24 m²Sleeps 2Bathtub
- Smoking - Twin Room24 m²Sleeps 2
- Smoking - Double Room24 m²Sleeps 2
- Family Room - Non Smoking24 m²Sleeps 41 super-king bed + 1 Sofa bedBathtub in its photos
- Non-Smoking - Twin Room24 m²Sleeps 2
- Interconnecting Family Room48 m²Sleeps 62 Twin bed + 1 Sofa bed + 1 Queen bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.8 out of 10. 64% of the 698 hotels in Dubai are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
Tripadvisor rates it 98 out of 100 and Booking network rates it 88. Booking network only takes reviews from people who booked and stayed, while Tripadvisor takes them from anyone.
More hotels in Dubai
The nearest first, with our score for each.
How we know
286 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 892 most recent reviews from Google, Tripadvisor and the Booking network. 286 of them describe a stay in the last 2 years and are the ones counted here; the rest were 110 older, 73 in other languages, 415 with a score but no words and 8 about the restaurant rather than a stay.
- The hotel replied to 91 of its 200 newest Google reviews.
- 40 in every 100 reviews thank a staff member by name.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.