Novotel Bangkok Sukhumvit 4
4-star hotel · Khlong Toei, Bangkok
Long Weekend score
StrongNo serious reports. in 244 reviews
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 84% of Bangkok hotels
- 94% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- Rated higher than 84% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 94% of guest comments are praise. 475 praise, 33 complain. Counts for 30% of the score.
- 98% of guest photos show no damage. 59 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $95 a nighttypical for two, before tax · from $85
- 6 min walkto the nearest station
- 244 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 466 m away
- Staff191 praise · 3 complain
- Location76 praise · 0 complain
- Breakfast47 praise · 6 complain
- Cleanliness45 praise · 5 complain
Against
- Room size7 complain · 7 praise
What guests reported
What guests say
244 reviews from the last 2 years. Most praised: staff (191 guests). Weakest: room size, where 7 of the 14 who mention it complain.
Location760Strength
It's also conveniently located near the BTS train.
Google, September 2026, rated 5/5 by this guest
Excellent hotel with good location near the nightlife and shopping malls.
Google, June 2026, rated 5/5 by this guest
Views230Strength
One of the best views of Bangkok on the 25th floor pool bar.
Google, June 2026, rated 5/5 by this guest
The view is beautiful, truly amazing.
Google, June 2026, rated 5/5 by this guest
Staff1913Strength
The staff's hospitality is just right, their service is friendly, the location is perfect, and the facilities are comfortable.
Google, September 2026, rated 5/5 by this guest
Fantastic staff, great location
Booking network, April 2026, rated 6/10 by this guest
Despite repeatedly informing the staff, they showed very little concern and did not make any serious effort to resolve the issue.
Google, September 2026, rated 1/5 by this guest
Food382Strength
Had a wonderful stay and was pleasantly surprised by the great food and well made coffee at the food exchange restaurant.
Google, August 2026, rated 5/5 by this guest
At the restaurant TA TUK Deer served vegetarian food as per our request very nicely done and served.
Google, September 2026, rated 5/5 by this guest
Value141Strength
Good value for Money and I’ll be back!
Booking network, May 2026, rated 9/10 by this guest
We came here with a 2 for 1 promotion and honestly, it was great value for money.
Tripadvisor, September 2026, rated 5/5 by this guest
Room condition111Strength
The room still has a new, bright feel, and the view is excellent.
Tripadvisor, September 2026, rated 5/5 by this guest
Can’t fault the location - rooms are nice and modern, the Food Exchange on level 1 is excellent shout out to Mai she’s been very welcoming and explaining the benefits for platinum members for me.
Tripadvisor, August 2026, rated 5/5 by this guest
Out dated needs revamped, TV old style
Booking network, June 2026, rated 8/10 by this guest
Cleanliness455Strength
The location is convenient, the rooms are clean and comfortable, and the staff are friendly and helpful.
Google, August 2026, rated 5/5 by this guest
Housekeeping is wonderful, the rooms are spotless and they will clean when you like.
Google, June 2026, rated 5/5 by this guest
W łazience fugi obrzydliwe brudne, nasz pokój, który otrzymaliśmy nawet nie został odkurzony.
Booking network, August 2026, rated 6/10 by this guest
Breakfast476Strength
Great breakfast - taste and selection.
Tripadvisor, August 2026, rated 5/5 by this guest
Great hotel with a rooftop pool and a superb breakfast.
Google, August 2026, rated 5/5 by this guest
Pool152Strength
The Hotel is more than perfect , rooftop pool wonderful , BAV9 reception girl was so helpful , the supervisor lady in the breakfast was so kind , professional and solve any problem , the housekeeping girls and women was so polite , kind and always meet you with smile , simply Thai people is super…
Google, July 2026, rated 5/5 by this guest
Place we keep returning to every few months.Located in the centre of all, staff lovely, decent pool,always in the same room.
Booking network, April 2026, rated 10/10 by this guest
Small rooftop pool which closes (too early) at 6pm.
Google, September 2026, rated 4/5 by this guest
Quiet at night86Split
The location of the property is very noisy.
Booking network, April 2026, rated 8/10 by this guest
The rooms are small, and sounds from other rooms can easily and annoyingly travel into your room.
Google, July 2026, rated 1/5 by this guest
During all six mornings of my stay, there were very loud banging or impact noises that repeatedly woke me up.
Google, August 2026, rated 4/5 by this guest
Room size77Split
The room wasn't very big, but the view was beautiful.
Google, July 2026, rated 5/5 by this guest
Food was good , staff was good and courteous and overall our stay was good .
Booking network, May 2026, rated 10/10 by this guest
The only downside is that the rooms are a bit small.
Google, October 2026, rated 4/5 by this guest
Too few mentions to judge: beds.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 2,359 Google ratings
Problems guests raised
Raised most: unpleasant surroundings, in 7 of 244 reviews.
Unpleasant surroundings7 of 2441 in 35 reviews
I didn’t know that the area turned a bit seedy in the evening.
Booking network, August 2026, rated 5/10 by this guest
Shady location and very bad food quality
Booking network, September 2026, rated 2/10 by this guest
Feeling unsafe4 of 2441 in 61 reviews
I was personally offended in the elevator and inappropriately touched and spoken too.
Booking network, August 2026, rated 7/10 by this guest
The lift4 of 2441 in 61 reviews
elevators tend to take long
Booking network, June 2026, rated 8/10 by this guest
I had to wait 30 min to just to enter lift.
Google, September 2026, rated 1/5 by this guest
Problems in the bathroom3 of 2441 in 81 reviews
The bathroom is open to the bedroom without any partitions, and this is extremely annoying.
Booking network, August 2026, rated 6/10 by this guest
Serious reports
None found in 244 reviews.
Photos, checked
1 of the 60 guest photos we checked show damage or dirt (2%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (2), restaurant (13), bar (1).
The hotel says it has no spa or hot tub.
Price, place and rooms
Price
$95 is a typical night, from 302 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: May 2027, $85Dearest month: Dec 2026, $112
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- travelmyth.com$112
- Priceline$112
- wego.com$113
- Vio.com$113
- deals.etrip.net$113
- deals.goseek.com$113
- Agoda$114
- Trip.com$114
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 466 m away by road, about 6 minutes on foot. There are 23 bars or clubs within 200 metres.
- Nearest shop: 7-Eleven3 min walk191 m by road
- Nearest main road: Sukhumvit Road237 m
- Nearest station6 min walk466 m by road
- Khao San Road7.3 km
- The Grand Palace8.1 km
- Chatuchak Market8.6 km
- Wat Arun8.7 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
4 room types, from 28 to 36 m².
- Deluxe King Room28 m²
- Deluxe Twin Room28 m²
- Grand Deluxe King Room33 m²
- Grand Deluxe King Room with Bathtub36 m²Bathtub
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.2 out of 10. 84% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If room size matters to you
Here, 7 of the 14 guests who mention room size complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
244 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 840 most recent reviews from Google, Tripadvisor and the Booking network. 244 of them describe a stay in the last 2 years and are the ones counted here; the rest were 63 older, 130 in other languages, 347 with a score but no words and 56 about the restaurant rather than a stay.
- The hotel replied to 5 of its 200 newest Google reviews.
- 46 in every 100 reviews thank a staff member by name.
- 5 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.