SureStay by Best Western Iconic Ari-Jatujak
4-star hotel · Phaya Thai, Bangkok
Long Weekend score
GoodNo serious reports. in 295 reviews
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 38% of Bangkok hotels
- 88% of guest comments are praise
- 97% of guest photos show no damage
How this score is made
- Rated higher than 38% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 88% of guest comments are praise. 549 praise, 76 complain. Counts for 30% of the score.
- 97% of guest photos show no damage. 58 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $39 a nighttypical for two, before tax · from $31
- 16 min walkto the nearest station
- 295 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 1.2 km away
- Staff174 praise · 9 complain
- Cleanliness103 praise · 8 complain
- Room size47 praise · 1 complain
- Value45 praise · 1 complain
Against
- Pool is the weakest point8 of the 24 guests who mention it complain
- Most common complaint: problems in the bathroomRaised by 1.7% of guests
What guests reported
What guests say
295 reviews from the last 2 years. Most praised: staff (174 guests). Weakest: breakfast, where 15 of the 51 who mention it complain.
Room size471Strength
The room has a good size.
Booking network, April 2026, rated 8/10 by this guest
My family and I love this hotel, we had an amazing and relaxing stay in this hotel, the staff is very attentive to our needs, they have a free tuktuk ride to the nearest train station, spacious and clean rooms.
Booking network, December 2025, rated 10/10 by this guest
Bathroom (bath area) is very small.
Booking network, August 2026, rated 6/10 by this guest
Value451Strength
Considering the price, it was quite good.
Google, June 2026, rated 5/5 by this guest
The hotel is budget priced but provides better amenities for the price.
Google, August 2026, rated 4/5 by this guest
Staff1749Strength
Staff is very kind and friendly here.
Tripadvisor, June 2026, rated 5/5 by this guest
I was very impressed with the staff.
Tripadvisor, June 2026, rated 5/5 by this guest
Useless staff at the desk..
Booking network, April 2026, rated 3/10 by this guest
Cleanliness1038Strength
The facilities are new and clean.
Booking network, January 2026, rated 10/10 by this guest
Great experience in this hotel, very clean, good bedding, and with a good geographical location because close to the main axes of the city, while being very quiet because in a small busy street.
Tripadvisor, February 2026, rated 5/5 by this guest
I stayed 2 nights at this hotel, cleaning, bed was not made during our absence and in addition they did not give us coffee for our second night.
Tripadvisor, March 2026, rated 4/5 by this guest
Food81Strength
It was great to have lunch here.
Google, September 2026, rated 5/5 by this guest
Such a great hospitalility..
Tripadvisor, May 2026, rated 5/5 by this guest
Room condition163Mostly good
I stayed multiple times during my trip, great value for money, extremely nice staff, modern clean rooms that are very big
Booking network, April 2026, rated 10/10 by this guest
Modern hotel with friendly staff
Tripadvisor, March 2026, rated 5/5 by this guest
Beds256Mostly good
Spacious rooms and a comfortable bed.
Google, July 2026, rated 5/5 by this guest
The beds are soft and comfortable.
Google, September 2026, rated 5/5 by this guest
The beds are a little hard but otherwise I would recommend if you don’t mind having to grab everywhere.
Google, July 2026, rated 4/5 by this guest
Location4814Mostly good
The location is also very convenient, close to the town and many attractions.
Google, July 2026, rated 5/5 by this guest
Price is reasonable and location is good.
Google, May 2026, rated 5/5 by this guest
you need to walk about 20 minutes to get to the main transport area and market access
Google, August 2026, rated 1/5 by this guest
Quiet at night3110Mostly good
It’s far away from the noise but close enough to everything, 5 min walk and you can find anything that you need.
Booking network, June 2026, rated 10/10 by this guest
The room is spacious and has a terrace, and the surroundings are quiet and peaceful.
Google, May 2026, rated 5/5 by this guest
The wall is very thin .you hear everything when ppl walk or talk.
Booking network, December 2025, rated 6/10 by this guest
Breakfast3615Mostly good
Breakfast was good and resonable with price.
Tripadvisor, April 2026, rated 5/5 by this guest
The breakfast is very decent.
Google, July 2026, rated 5/5 by this guest
Breakfast vegetables are not fresh.
Booking network, May 2026, rated 6/10 by this guest
Pool168Mostly good
It has a gym and swimming pool, which is great for fitness enthusiasts!
Google, July 2026, rated 5/5 by this guest
Great swimming pool, amazing staff, the rooms are big.
Booking network, April 2026, rated 9/10 by this guest
The place is nice and clean, but the pool is very small and not clean at all.
Google, September 2026, rated 4/5 by this guest
Too few mentions to judge: views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,837 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 5 of 295 reviews.
Problems in the bathroom5 of 2951 in 59 reviews
The only downside is that the bathroom is exposed and somewhat cramped.
Google, September 2026, rated 4/5 by this guest
Their Toilet space not enough
Booking network, April 2026, rated 7/10 by this guest
You need a taxi or scooter to get around4 of 2951 in 74 reviews
Far from the centre if going with no vehicle.
Booking network, February 2026, rated 7/10 by this guest
Just keep in mind this location is a bit tucked away from a lot of popular spots downtown area so having to use grab a bit getting to those areas if doing activities there.
Tripadvisor, March 2026, rated 5/5 by this guest
Heating and air conditioning3 of 2951 in 98 reviews
Room full with humidity because of A/C.
Booking network, May 2026, rated 7/10 by this guest
First hotel on out stay that gave us two room keys and the aircon is COLD
Tripadvisor, May 2026, rated 5/5 by this guest
Serious reports
None found in 295 reviews.
Photos, checked
2 of the 60 guest photos we checked show damage or dirt (3%).
Guests’ photos confirm: swimming pool (4), restaurant (8), private balcony (1), event space (3).
The hotel says it has no spa or hot tub.
Price, place and rooms
Price
$39 is a typical night, from 300 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jan 2027, $31Dearest month: Apr 2027, $39
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Agoda$37
- hotel.ascendtravel.com$37
- Trip.com$40
- EaseMyTrip$40
- Priceline$40
- Vio.com$42
- deals.etrip.net$42
- tripening.com$43
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 1.2 km away by road, about 16 minutes on foot.
- Nearest shop: 7-Eleven4 min walk330 m by road
- Nearest main road: Phahon Yothin Road372 m
- Nearest station16 min walk1.2 km by road
- Chatuchak Market2.3 km
- Khao San Road9.3 km
- The Grand Palace10.6 km
- Wat Arun11.3 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
16 room types, from 30 to 60 m².
- Deluxe King Room with Shower - Non-Smoking30 m²Sleeps 3Balcony
- Deluxe Twin Room - Non-Smoking30 m²Sleeps 3Balcony
- Deluxe Room30 m²Sleeps 2Not stated
- Deluxe Pool View Room30 m²Sleeps 2Not statedA view, going by the room's name
- Deluxe King Room with Shower - Poolside/Non-Smoking30 m²Sleeps 3Balcony
- Deluxe Room, Multiple Beds, Non Smoking30 m²Sleeps 3
The other 10 room types
- Deluxe Room, 1 King Bed, Non Smoking30 m²Sleeps 3
- Deluxe Room, 2 Twin Beds, Non Smoking, Poolside30 m²Sleeps 3
- Deluxe Room, 1 King Bed, Non Smoking, Poolside30 m²Sleeps 3
- Deluxe Twin Room with Shower - Non-Smoking/Poolside30 m²Sleeps 3Balcony
- Deluxe Room with One King and One Single Bed and Shower - Non-Smoking30 m²Sleeps 3Balcony
- Deluxe Twin Room30 m²Sleeps 2Balcony
- Deluxe Double Or Twin Room30 m²Sleeps 2
- Deluxe Family Room60 m²Sleeps 42 Single bed + 1 king bed
- Deluxe Premium RoomNot statedSleeps 21 Double bed + 2 Single bed
- Deluxe Triple RoomNot statedSleeps 33 Single bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.1 out of 10. 38% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
Tripadvisor rates it 98 out of 100 and Booking network rates it 81. Booking network only takes reviews from people who booked and stayed, while Tripadvisor takes them from anyone.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
295 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 898 most recent reviews from Google, Tripadvisor and the Booking network. 295 of them describe a stay in the last 2 years and are the ones counted here; the rest were 75 older, 132 in other languages, 393 with a score but no words and 3 about the restaurant rather than a stay.
- The hotel replied to 199 of its 200 newest Google reviews.
- 10 in every 100 reviews thank a staff member by name.
- 2 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.