Holiday Inn Express Dubai - Jumeirah
3-star hotel · Al Mina, Dubai
Long Weekend score
MixedNo serious reports. in 250 reviews
Guests rate nearly every hotel highly: half the hotels in Dubai are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 30% of Dubai hotels
- 92% of guest comments are praise
- 95% of guest photos show no damage
How this score is made
- Rated higher than 30% of Dubai hotels. Compared with 698 hotels in Dubai. Counts for 50% of the score.
- 92% of guest comments are praise. 420 praise, 38 complain. Counts for 30% of the score.
- 95% of guest photos show no damage. 57 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $75 a nighttypical for two, before tax · from $58
- 13 min walkto La Mer Beach
- 250 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 13 min walk to La Mer Beach1.0 km by road
- Staff210 praise · 7 complain
- Cleanliness73 praise · 8 complain
- Food48 praise · 5 complain
- Breakfast28 praise · 4 complain
Against
- On a main road: Jumeira Street11 m from the building
- Room condition8 complain · 2 praise
What guests reported
What guests say
250 reviews from the last 2 years. Most praised: staff (210 guests). Weakest: room condition, where 8 of the 10 who mention it complain.
Staff2107Strength
Having stayed for a month, I can honestly say Nico and Jasmine are the absolute best!
Google, September 2026, rated 5/5 by this guest
I have a very nice experience here at Dubai because of how this hotel staff welcome us, especially jusmine her smile give positive vibes for all day long the food they serve was excellent, I love the most is the hospitality of staff...
Tripadvisor, June 2026, rated 5/5 by this guest
I really face a bad experience in this hotel bathroom is very small and no laundry also they have charged us extra money while we already had a booking they the receptionist the way they talk very bad and they make us to pay extra charge I am not happy at all no tissue paper or extra water in room…
Google, June 2026, rated 1/5 by this guest
Location261Strength
Hotel is in very good location.
Tripadvisor, September 2026, rated 5/5 by this guest
The rooms were clean, comfortable, and the location is exceptionally convenient.
Google, September 2026, rated 5/5 by this guest
I am giving 4 stars just because it's far from Metro 🚇☺️.
Google, October 2026, rated 4/5 by this guest
Value211Strength
I really enjoy the staying un holiday Inn express Jumeirah it was amazing 👏 the price was really nice and the staff hotel were friendly .
Tripadvisor, May 2026, rated 5/5 by this guest
A value stay, worth the penny the company pays for us but still reco for my family in the future.
Tripadvisor, September 2026, rated 5/5 by this guest
Food485Strength
We dont speak English very well but they assist us very nicely, the food we love it and jasmine service is very nice we help us every in our stay.
Tripadvisor, September 2026, rated 5/5 by this guest
The restaurant is nice and offer delicious food the service was very good, jusmine from the breakfast give us good service shes very hospitable and have positive vibes...
Google, June 2026, rated 5/5 by this guest
We are here for 2 months for a long stay, the consistency of the food and service of the staff is warming specially jasmine from the breakfast she’s happy every day, but sometimes the food from the dinner is not good and always the same.
Tripadvisor, September 2026, rated 5/5 by this guest
Cleanliness738Strength
He maintains high cleanliness standards, manages the team efficiently, and communicates well with staff and management.
Tripadvisor, December 2025, rated 5/5 by this guest
Staying in this hotel was very nice and fun, I build friends with the staff they're very accommodating and the cleanliness of the whole hotel was nice and warming...
Tripadvisor, June 2026, rated 5/5 by this guest
In the room I must say average cause they don't clean that much, but the staff are nice and friendly always ready to help and smiling specially jasmine she is very nice giving me tea in restaurant and the food is nice.
Tripadvisor, September 2026, rated 5/5 by this guest
Breakfast284Strength
the food in the restaurant is nice in breakfast only, at lunch and dinner not that much...
Tripadvisor, September 2026, rated 5/5 by this guest
The breakfast is tasty, the restaurant staff is very nice like jasmine and kaung they always keep our food good they helping the group too much.
Google, May 2026, rated 5/5 by this guest
limited breakfast, no potter for luggage, dont have sleepers for washroom use.
Booking network, April 2025, rated 6/10 by this guest
Quiet at night62Mostly good
location was nice had a good day at the hotel was were well manner atmosphere was so cool cleanliness was on point noise level were so low like i didn't get disturbed
Tripadvisor, November 2025, rated 5/5 by this guest
Breakfast ms shekinah was very helpful and active for guest need in the restaurant.
Google, June 2026, rated 5/5 by this guest
The problem is that the location is next to a drilling company and there is noise all night.
Google, August 2026, rated 3/5 by this guest
Beds62Mostly good
The room was spotless, the bed was very comfortable, and the breakfast buffet had great options.
Google, September 2026, rated 5/5 by this guest
bed is nice and the establishment is very good.
Google, August 2026, rated 5/5 by this guest
Room condition28Weak spot
The rooms are old and the hotel is old.
Google, September 2026, rated 1/5 by this guest
Old property but well maintained by IHG, heart of the city with Drydock / maritime view
Google, May 2026, rated 4/5 by this guest
The hotel was exceptionally clean, and the rooms were comfortable, modern, and well-maintained, cleaning of the rooms took longer than expected.
Google, July 2026, rated 5/5 by this guest
Too few mentions to judge: room size and views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 5,994 Google ratings
Problems guests raised
Raised most: unexpected charges and refunds, in 5 of 250 reviews.
Unexpected charges and refunds5 of 2501 in 50 reviews
so i asked him to meet the manager of the hotel and he said that no one here and i am the in-charge now and he don’t have any solutions as well, simply they’re accepting their mistakes but he don’t want to provide and he don’t have refund as well.
Google, September 2026, rated 1/5 by this guest
They refused to refund us though.
Booking network, August 2025, rated 2/10 by this guest
Something broken in the room5 of 2501 in 50 reviews
But the tv in the room is not working
Google, June 2026, rated 5/5 by this guest
In addition, the TV remote control in the room was not working, causing further inconvenience during our stay.
Google, May 2026, rated 1/5 by this guest
A booking not honoured3 of 2501 in 83 reviews
Arrived tired and was not really mentally there so I just fell in bed and slept a few hours to awake and realize that I got 2 bedroom smoking room.
Tripadvisor, November 2025, rated 2/5 by this guest
Mould or damp3 of 2501 in 83 reviews
The rooms had a strong moldy smell and felt very old and poorly maintained.
Google, April 2026, rated 1/5 by this guest
Parking3 of 2501 in 83 reviews
Another issue is with parking, they offer basement parking, but the way to parking is very small, big cars can get easily scratch, one of my friends car vet scratch due to small space for way to park.
Google, April 2026, rated 2/5 by this guest
Serious reports
None found in 250 reviews.
Photos, checked
3 of the 60 guest photos we checked show damage or dirt (5%).
What it advertises, against the photos
Guests’ photos confirm: restaurant (5), bar (4).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$75 is a typical night, from 303 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jul 2027, $62Dearest month: Apr 2027, $159
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- billabook.com$82
- evendo.com$94
- tripening.com$100
- hotelprive.net$113
- clicktrip.com$148
- amimir.com$151
- IHG · the hotel itself$155
- Booking.com$155
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
La Mer Beach is 1.0 km away by road, about 13 minutes on foot.
- Nearest main road: Jumeira Street11 m
- Nearest shop: Quality3 min walk208 m by road
- Nearest beach: La Mer Beach13 min walk1.0 km by road
- The Gold Souk5.2 km
- The Burj Khalifa7.6 km
- Dubai airport15.2 km
- Dubai Marina38.4 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
8 room types, all 24 m².
- Standard Room, 2 Twin Beds24 m²Sleeps 2
- Standard Room, 1 King Bed, Smoking24 m²Sleeps 3
- Standard Room, 2 Twin Beds, Smoking24 m²Sleeps 2
- Standard Room24 m²Sleeps 21 Twin bed
- Standard Room, 1 King Bed with Sofa bed24 m²Sleeps 3
- Room, 2 Twin Beds, Non Smoking (Smart Room)Not statedSleeps 2
The other 2 room types
- Room, 1 King Bed, Non Smoking (Smart Room)Not statedSleeps 2
- Standard Room, 1 King Bed, AccessibleNot statedSleeps 2
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 7.8 out of 10. 30% of the 698 hotels in Dubai are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
19 Google reviewers ticked "Quiet", yet 2 guests complain about noise, and Jumeira Street runs 11 m away.
Google rates it 90 out of 100 and Booking network rates it 78. Booking network only takes reviews from people who booked and stayed, while Google takes them from anyone.
If room condition matters to you
Here, 8 of the 10 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Dubai
The nearest first, with our score for each.
How we know
250 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 405 most recent reviews from Google, Tripadvisor and the Booking network. 250 of them describe a stay in the last 2 years and are the ones counted here; the rest were 86 older, 56 with a score but no words and 13 about the restaurant rather than a stay.
- The hotel replied to 197 of its 200 newest Google reviews.
- 66 in every 100 reviews thank a staff member by name.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.