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Pullman Dubai Creek City Centre

5-star hotel · Port Saeed, Dubai

Long Weekend score

Strong

No serious reports. in 212 reviews

Guests rate nearly every hotel highly: half the hotels in Dubai are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.

  • Rated higher than 64% of Dubai hotels
  • 94% of guest comments are praise
  • 98% of guest photos show no damage
How this score is made
  • Rated higher than 64% of Dubai hotels. Compared with 698 hotels in Dubai. Counts for 50% of the score.
  • 94% of guest comments are praise. 348 praise, 23 complain. Counts for 30% of the score.
  • 98% of guest photos show no damage. 50 of 51 photos. Counts for 20% of the score.
  • Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
  • $176 a nighttypical for two, before tax · from $71
  • 11 min walkto the nearest station
  • 212 guest reviewsfrom the last 2 years
  • 51 guest photostheirs, not the hotel's
Pullman Dubai Creek City Centre$176 a typical night
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At a glance

For

  • Staff166 praise · 9 complain
  • Cleanliness61 praise · 1 complain
  • Breakfast38 praise · 2 complain
  • Location33 praise · 1 complain
  • Room condition22 praise · 1 complain

Against

  • Building work during the stay22 of 212 guests
  • Quiet at night8 complain · 6 praise

What guests reported

What guests say

212 reviews from the last 2 years. Most praised: staff (166 guests). Weakest: quiet at night, where 8 of the 14 who mention it complain.

Cleanliness611Strength

The hotel is beautiful and very clean.

Tripadvisor, September 2026, rated 5/5 by this guest

Great view near mall easy access cleanness housekeeping was helpful.

Tripadvisor, December 2025, rated 5/5 by this guest

My room was on the third floor, and the noise was excessive, the smells were very unpleasant, and the room cleaning was not up to standard.

Google, July 2026, rated 1/5 by this guest
Location331Strength

Great location, connected to the shopping mall.

Tripadvisor, April 2026, rated 5/5 by this guest

I recommend this hotel, very good location, it is accessible to the mall, transportation and very comfortable to stay.

Tripadvisor, December 2025, rated 5/5 by this guest
Room condition221Strength

Excellent hotel condition, very clean room, excellent location near airport and near shopping mall.

Tripadvisor, March 2026, rated 5/5 by this guest

Modern, well equipped rooms and efficient attentive staff.

Tripadvisor, November 2025, rated 5/5 by this guest
Food221Strength

Love this hotel, great room service, great breakfast, and amazing customer service!

Google, August 2026, rated 5/5 by this guest

Great room experience, the restaurant is beautiful and the food also great,andthe waiters are friendly specially Marggret

Tripadvisor, August 2026, rated 5/5 by this guest
Staff1669Strength

Incredible staff, food, location and service

Google, July 2026, rated 5/5 by this guest

Pullman is a good residence for family and it's a good experience with food and well maintained hygiene and warm Staff kind and responsive.

Tripadvisor, January 2026, rated 5/5 by this guest

IMPOLITE AND UNPROFESSIONAL!!!

Google, July 2026, rated 1/5 by this guest
Breakfast382Strength

The break fast is good as always.

Google, September 2026, rated 4/5 by this guest

Also if you want delicious croissant and refreshing shots make sure Margaret and Mubin are your destination 😌

Tripadvisor, October 2026, rated 5/5 by this guest
Quiet at night68Split

If you enjoy 80dB renovation noise this is the place to stay.

Google, September 2026, rated 1/5 by this guest

Went for for a 3 day trip hotel is do8ng renovation didn't inform us , access to mall closed noise and construction.

Tripadvisor, August 2026, rated 3/5 by this guest

Too much noise and disturbance in the meeting rooms and hotel rooms!

Tripadvisor, November 2025, rated 4/5 by this guest

Too few mentions to judge: room size, beds, pool, views and value.

Who stays, and their score out of 10

Business trips8.843 reviews
Families9.240 reviews
Couples9.111 reviews

From every review of the last two years that gives a score and says who travelled, including those with no words.

All 14,698 Google ratings

5 stars81%
4 stars15%
3 stars3%
2 stars0%
1 star1%

Problems guests raised

Raised most: building work during the stay, in 22 of 212 reviews.

Building work during the stay22 of 2121 in 10 reviews

I had an amazing time even though the hotel was under some kind of renovation.

Tripadvisor, September 2026, rated 5/5 by this guest

From the time I checked in the place is lovely, I was checked in by a lady by the name of sulochana and the manager was present Mr.Sushil and the smiley concierge Bernard, check in was smooth .The hotel is under renovation my room is lovely the furniture in the room 👌.

Google, July 2026, rated 5/5 by this guest
A facility closed5 of 2121 in 42 reviews

As of July 27, 2026, the Executive Lounge is closed.

Google, July 2026, rated 3/5 by this guest

The swimming pool could not be used due to the renovation, 0 balls.

Tripadvisor, September 2026, rated 3/5 by this guest
Complaints the hotel left unresolved3 of 2121 in 71 reviews

I am extremely disappointed that the hotel has completely ignored these facts and instead has chosen to defend the conduct of its employees, including Mr.

Tripadvisor, July 2026, rated 1/5 by this guest

Serious reports

None found in 212 reviews.

Someone fell illNone found
Bed bugs or bitesNone found
Something stolenNone found
Harassment or discriminationNone found
A physical hazardNone found

Photos, checked

1 of the 51 guest photos we checked show damage or dirt (2%).

Guest photos showing damage or dirt1 of 512%

Guests’ photos confirm: swimming pool (1), restaurant (3), bar (1), bathtub (1), water view (1).

The hotel says it has no hot tub.

Price, place and rooms

Price

$176 is a typical night, from 302 dates checked in the coming year.

$176Typical night
$71Cheapest night
$569Dearest night

Weekends cost the same as weekdays

A typical night, month by month

Cheapest month: Jun 2027, $97Dearest month: Dec 2026, $227

Prices on booking sites, the day we checked

What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.

  • Agoda$213
  • Trip.com$213
  • Booking.com$213
  • ae.makemytrip.global$213
  • hometogo.com$213
  • h-en.reserving.com$213
  • expedia.ae$213
  • Vio.com$213

Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.

Nearby

The nearest station is 814 m away by road, about 11 minutes on foot.

  1. Nearest main road: Baniyas Road115 m
  2. Nearest shop: Carrefour6 min walk458 m by road
  3. Nearest station11 min walk814 m by road
  4. Nearest beach1.4 km
  5. The Gold Souk5.2 km
  6. Dubai airport8.4 km
  7. The Burj Khalifa12.7 km
  8. Dubai Marina45.2 km

The lines are 5, 10 and 15 minutes on foot.

Bars and clubs right outside, within 200 m0
Places to eat within a 5 minute walk30

Distances follow the streets, not straight lines.

Rooms

6 room types, from 30 to 67 m².

  • Superior Room, 1 King Bed30 m²Sleeps 3Bathtub
  • Superior Twin Room, 2 Twin Beds30 m²Sleeps 3Bathtub
  • Executive Room, 1 King Bed30 m²Sleeps 3BathtubSea or water view
  • Family Room, 1 King Bed36 m²Sleeps 4BathtubBalcony
  • Junior Suite, 1 King Bed with Sofa bed49 m²Sleeps 3BathtubBalconySea or water view
  • Executive Suite, 1 King Bed with Sofa bed67 m²Sleeps 4Bathtub

From the hotel's own room descriptions, checked against each room's photos.

How it compares

How it ranks

Guests who booked rate it 8.8 out of 10. 64% of the 698 hotels in Dubai are rated lower, and a typical one is rated 8.4.

Every review site, out of 100

Google944.7 of 5 · 14,698 reviews
Tripadvisor944.7 of 5 · 4,081 reviews
Booking sites, guests who stayed888.8 of 10 · 122 reviews
Accor, the hotel's own chain864.3 of 5 · 1,903 reviews
Trip.com904.5 of 5 · 172 reviews

Google rates it 94 out of 100 and Booking network rates it 88. Booking network only takes reviews from people who booked and stayed, while Google takes them from anyone.

If quiet at night matters to you

Here, 8 of the 14 guests who mention quiet at night complain. These nearby hotels do better on it.

Novotel Deira Creekside DubaiDubai · scored 98 out of 100 · $104 a night104Mostly goodSwissôtel Living Al GhurairDeira · scored 98 out of 100 · $132 a night62Mostly goodDoubleTree by Hilton Dubai - Business BayBusiness Bay · scored 97 out of 100 · $224 a night83Mostly good

More hotels in Dubai

The nearest first, with our score for each.

Aloft by Marriott Dubai CreekPort Saeed · $138 a typical night93 · StrongPullman Dubai Creek City Centre ResidencesPort Saeed · $172 a typical night86 · StrongRoyal Continental HotelPort Saeed · $89 a typical night83 · Strongibis Deira Creekside DubaiPort Saeed · $62 a typical night62 · MixedRove City Centre DubaiPort Saeed · $113 a typical night99 · Strong

All hotels in Dubai

How we know

212 reviews counted · 91 photos checked · updated 11 October 2026
  • We collected this hotel's 422 most recent reviews from Google, Tripadvisor and the Booking network. 212 of them describe a stay in the last 2 years and are the ones counted here; the rest were 76 older, 115 with a score but no words and 19 about the restaurant rather than a stay.
  • The hotel replied to 181 of its 200 newest Google reviews.
  • 65 in every 100 reviews thank a staff member by name.
  • 3 reviews mention a free upgrade, a cake or a gift.
  • We looked at 91 photos: the first 40 of the hotel's own and the 51 newest from guests.
  • Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.
Pullman Dubai Creek City Centre1 of 5
A hotel bedroom with a large white bed, two grey armchairs by tall windows looking out over city buildings, and a desk with a chair on the right.
A hotel bedroom with a large white bed, two grey armchairs by tall windows looking out over city buildings, and a desk with a chair on the right.
A bedroom with a large white bed, a dark wood headboard with wall lamps, a yellow wall painting, and a window with sheer curtains.
A bedroom with a large white bed, a dark wood headboard with wall lamps, a yellow wall painting, and a window with sheer curtains.
A hotel suite living area with a grey sofa, a purple armchair and ottoman, a coffee table with an orchid, a desk, a television, and a window onto low city buildings.
A hotel suite living area with a grey sofa, a purple armchair and ottoman, a coffee table with an orchid, a desk, a television, and a window onto low city buildings.
A rooftop swimming pool at dusk with white cabana beds, striped sun loungers and city lights visible beyond the glass railing.
A rooftop swimming pool at dusk with white cabana beds, striped sun loungers and city lights visible beyond the glass railing.
Exterior of the Pullman City Centre Hotel at dusk, showing its illuminated tower, entrance canopy and signage.
Exterior of the Pullman City Centre Hotel at dusk, showing its illuminated tower, entrance canopy and signage.

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