SLS Dubai Hotel & Residences
5-star hotel · Business Bay, Dubai
Long Weekend score
StrongNo serious reports. in 254 reviews
Guests rate nearly every hotel highly: half the hotels in Dubai are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 64% of Dubai hotels
- 97% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 64% of Dubai hotels. Compared with 698 hotels in Dubai. Counts for 50% of the score.
- 97% of guest comments are praise. 305 praise, 10 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 43 of 43 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $260 a nighttypical for two, before tax · from $207
- 146 mto Nearest main road: Ras Al Khor Road
- 254 guest reviewsfrom the last 2 years
- 43 guest photostheirs, not the hotel's
At a glance
For
- Burj Khalifa view15 guest photos show it
- Staff213 praise · 7 complain
- Cleanliness44 praise · 0 complain
- Views16 praise · 1 complain
- Location15 praise · 0 complain
Against
- Food is the weakest point1 of the 9 guests who mention it complain
- Most common complaint: heating and air conditioningRaised by 1.2% of guests
What guests reported
What guests say
254 reviews from the last 2 years. Most praised: staff (213 guests).
Cleanliness440Strength
Rashidah from housekeeping is the best i’ve ever encountered.
Tripadvisor, June 2026, rated 5/5 by this guest
Elizabeth and sushil from house keeping services outdid themselves..in relation to room cleanliness.
Tripadvisor, July 2026, rated 5/5 by this guest
Location150Strength
The location is perfect, close to everything, and the place is really beautiful!
Google, October 2026, rated 5/5 by this guest
Location was great, right next to Dubai Mall.
Tripadvisor, June 2026, rated 4/5 by this guest
Staff2137Strength
Aijaz was incredibly friendly, professional, and helpful throughout my stay.
Tripadvisor, June 2026, rated 5/5 by this guest
We are having a good time this week(with my wife 24 years anniversary) it was very good stuff on lobby and specifically name called Supun(if I am not mistaken his name) he is always smiling and welcoming approach,type of people makes you feel better.....
Tripadvisor, June 2026, rated 4/5 by this guest
Every few minutes, some weirdo pops up, the service is awful, the corridors are stuffy, and the air conditioning is terrible.
Google, September 2026, rated 1/5 by this guest
Views161Strength
Amazing views, impeccable service.
Tripadvisor, August 2026, rated 5/5 by this guest
my stay was made enjoyable with staffs like Daniel, dilshad, security team and Oussama at ground floor,the view from the pool and floor 71 is beautiful too!
Google, September 2026, rated 5/5 by this guest
Pool91Strength
Have enjoyed my stay at SLS hotel Dubai good staff nice location the swimming pool at 75 is amazing big thanks to shafik doorman and Victor security for their service 🫰
Google, September 2026, rated 5/5 by this guest
The pool amazing, view was fantastic and special thanks to Sheree and Joseph for being accommodating and very friendly to us!
Tripadvisor, July 2026, rated 5/5 by this guest
Food81Strength
The ordering process was smooth, delivery was on time, and the food was fresh, flavorful, and beautifully presented.
Tripadvisor, August 2026, rated 5/5 by this guest
The guy from room service is the best guys name Name Padam and Aung the best room service overall hotel 5 Satr no complains
Tripadvisor, August 2026, rated 5/5 by this guest
Too few mentions to judge: quiet at night, breakfast, room condition, room size, value and beds.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 7,495 Google ratings
Problems guests raised
Raised most: heating and air conditioning, in 3 of 254 reviews.
Heating and air conditioning3 of 2541 in 85 reviews
It felt quite warm, and even though we left the AC on while we were out most of the time, the room was still warm when we came back.
Tripadvisor, August 2026, rated 5/5 by this guest
The only things that need improvement were the balcony door, which was extremely hard to open and felt like it was stuck, and the AC, which wasn’t cold enough.
Tripadvisor, October 2026, rated 5/5 by this guest
Serious reports
None found in 254 reviews.
Photos, checked
0 of the 43 guest photos we checked show damage or dirt (0%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (4), bathtub (2), private balcony (6), landmark view (15).
Price, place and rooms
Price
$260 is a typical night, from 303 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jun 2027, $207Dearest month: Apr 2027, $339
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- clicktrip.com$238
- billabook.com$256
- suitestayclub.com$257
- evendo.com$278
- Agoda$284
- Booking.com$284
- kayak.ae$284
- Vio.com$284
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
No landmark, beach or station is within a half-hour walk; the closest is the Burj Khalifa, 3.1 km away.
- Nearest main road: Ras Al Khor Road146 m
- Nearest shop19 min walk1.4 km by road
- The Burj Khalifa3.1 km
- The Gold Souk13.6 km
- Dubai airport20.5 km
- Dubai Marina35.9 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
20 room types, from 46 to 155 m².
- Signature Room, 2 Twin Beds, Balcony (Duo Beds)46 m²Sleeps 2BathtubBalcony
- Signature Room, 1 King Bed, Balcony46 m²Sleeps 2Balcony
- Signature Room, 2 Double Beds, City View46 m²Sleeps 2BalconyA view, going by the room's name
- Signature Room, 1 King Bed, City View46 m²Sleeps 2BalconyA view, going by the room's name
- Signature Room, 1 King Bed (Khalifa View)46 m²Sleeps 2BalconyA view, going by the room's name
- Signature Room, 2 Twin Beds (Burj View)46 m²Sleeps 2BalconyLandmark view
The other 14 room types
- Penthouse, 1 Bedroom, Balcony (Sky Suite)67 m²Sleeps 3Balcony
- Premium Suite, 1 King Bed, Balcony (Vanilla Sky)67 m²Sleeps 3Balcony
- Premium Room, 1 King Bed, Balcony (Sky)67 m²Sleeps 3Balcony
- Room, 1 King Bed, Balcony (Sky)67 m²Sleeps 3Balcony
- Premium Room, 1 King Bed, City View67 m²Sleeps 3BalconyA view, going by the room's name
- Elite Room, 1 Bedroom, Balcony (Elite Living)80 m²Sleeps 3Balcony
- Loft, 1 Bedroom, Balcony (Inspired Living)90 m²Sleeps 3Balcony
- Grand Room, 1 Double Bed (Grand Burj Living)100 m²Sleeps 3Balcony
- Family Suite, 1 King Bed, Balcony (Sky)102 m²Sleeps 3Balcony
- Duplex, 1 Bedroom, Balcony (Cloud Living)105 m²Sleeps 3Balcony
- Room, 2 Bedrooms, Balcony (Wonder Living)155 m²Sleeps 5Balcony
- Room, 2 Double Beds (Wonder Burj Living)155 m²Sleeps 5Balcony
- Room, 1 Bedroom, Balcony (Prime Living)Not statedSleeps 2Balcony
- Studio, 1 King Bed, Balcony (Urban Living)Not statedSleeps 2Balcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.8 out of 10. 64% of the 698 hotels in Dubai are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
Tripadvisor rates it 94 out of 100 and Booking network rates it 88. Booking network only takes reviews from people who booked and stayed, while Tripadvisor takes them from anyone.
More hotels in Dubai
The nearest first, with our score for each.
How we know
254 reviews counted · 83 photos checked · updated 11 October 2026
- We collected this hotel's 385 most recent reviews from Google, Tripadvisor and the Booking network. 254 of them describe a stay in the last 2 years and are the ones counted here; the rest were 48 older, 4 in other languages, 70 with a score but no words and 9 about the restaurant rather than a stay.
- The hotel replied to 177 of its 200 newest Google reviews.
- 80 in every 100 reviews thank a staff member by name.
- 5 reviews mention a free upgrade, a cake or a gift.
- We looked at 83 photos: the first 40 of the hotel's own and the 43 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.