Hilton Paris Opera
4-star hotel · 8th arrondissement, Paris
Guests rate nearly every hotel highly: half the hotels in Paris are rated 8.6 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 33% of Paris hotels
- 76% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- Rated higher than 33% of Paris hotels. Compared with 912 hotels in Paris. Counts for 50% of the score.
- 76% of guest comments are praise. 492 praise, 157 complain. Counts for 30% of the score.
- 98% of guest photos show no damage. 59 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $373 a nighttypical for two, before tax · from $321
- 1 min walkto Saint-Lazare station
- 286 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceSaint-Lazare is 19 m away
- Staff158 praise · 21 complain
- Location145 praise · 0 complain
- Breakfast65 praise · 5 complain
Against
- Room size41 complain · 28 praise
- Room conditioncomplaints falling: 16.1 in 100 a year ago, 8.6 now27 complain · 1 praise
- Quiet at night19 complain · 12 praise
- Valuecomplaints rising: 3.2 in 100 a year ago, 6.7 now18 complain · 11 praise
- Heating and air conditioningcomplaints rising: 0.0 in 100 a year ago, 5.9 now15 of 286 guests
What guests reported
What guests say
286 reviews from the last 2 years. Most praised: staff (158 guests). Weakest: room condition, where 27 of the 28 who mention it complain.
Location1450Strength
The hotel is in a centralized location making it very easy to get around the city with multiple metro entrances nearby.
Tripadvisor, May 2026, rated 5/5 by this guest
The location is also excellent
Tripadvisor, January 2026, rated 5/5 by this guest
Breakfast655Strength
The room was larger than I expected, and the breakfast was excellent.
Google, January 2026, rated 5/5 by this guest
The Hilton is superb, the service impeccable, the breakfast excellent, and the staff charming and professional.
Google, February 2026, rated 5/5 by this guest
We opted for buffet breakfast $35/person very disappointing.
Google, July 2026, rated 3/5 by this guest
Staffcomplaints falling: 12.9 in 100 a year ago, 6.7 now15821Strength
The concierge was amazing and helpful and staff went above and beyond even letting me use their personal MacBook 💻 charger.
Google, May 2026, rated 5/5 by this guest
They constantly ask if you need anything.
Google, June 2026, rated 5/5 by this guest
such arrogant service, the manager says he’s the top boss here he is not ready to help me.
Tripadvisor, August 2025, rated 1/5 by this guest
Cleanlinesscomplaints falling: 9.7 in 100 a year ago, 3.5 now5112Mostly good
Spotlessly clean, wonderful friendly service and lovely rooms.
Tripadvisor, March 2026, rated 5/5 by this guest
I especially appreciated the attention to detail and the high standard of cleanliness throughout the property.
Google, February 2026, rated 5/5 by this guest
Dirty floors, dirty walls and stained bathroom floors.
Booking network, January 2026, rated 4/10 by this guest
Bedscomplaints rising: 0.0 in 100 a year ago, 2.7 now147Mostly good
The beds were comfortable and room was spotless and large by Europe measures.
Tripadvisor, May 2026, rated 5/5 by this guest
The beds were comfy, so that's really what counts.
Google, March 2026, rated 5/5 by this guest
Absolutely horrendous beds & pillows!
Tripadvisor, April 2026, rated 1/5 by this guest
Foodcomplaints rising: 0.0 in 100 a year ago, 2.7 now77Split
Thanks for Hwang and Salem for the lounge service, despite the food is suck but your service and wine cover all.
Tripadvisor, December 2025, rated 5/5 by this guest
The room service menu has very little choice, and drinks aren't listed or available to order; the minibar is also empty.
Google, February 2026, rated 1/5 by this guest
The food at the lobby bar was also excellent, making it a great spot to unwind after a day of sightseeing.
Tripadvisor, July 2026, rated 5/5 by this guest
Room size2841Split
Cons: Unbelievably small rooms and bath.
Tripadvisor, August 2026, rated 3/5 by this guest
We stayed in room 451--- TERRIBLY SMALL!
Tripadvisor, July 2025, rated 1/5 by this guest
Service/staff were fine but room was small, lights in tiny bathroom did not work and no complimentary water despite the weather hitting 35C is really poor.
Google, May 2026, rated 2/5 by this guest
Quiet at night1219Weak spot
It was impossible to sleep due to significant vibrations and a constant noise caused by nearby public transportation.
Tripadvisor, May 2026, rated 3/5 by this guest
Impossible to sleep at night due to thin walls and hearing neighbors every noise.
Tripadvisor, October 2025, rated 1/5 by this guest
Only problem I have is that they gave us room in first floor facing station and all the noise by the night was in our room, with 5 year old kid was hard to sleep well….
Booking network, July 2026, rated 10/10 by this guest
Valuecomplaints rising: 3.2 in 100 a year ago, 6.7 now1118Weak spot
Overpriced for a very small hotel, there is no aminites unless(very cheap stuff) you ask for it, the worst costumer services i have seen in my whole life, I hated paris for real
Tripadvisor, January 2026, rated 1/5 by this guest
It was too expensive for nothing!
Booking network, March 2026, rated 4/10 by this guest
At 700 € per night including 2 breakfasts, it is very exaggerated.
Tripadvisor, April 2026, rated 3/5 by this guest
Room conditioncomplaints falling: 16.1 in 100 a year ago, 8.6 now127Weak spot
Staff was nice but the hotel is run down.
Tripadvisor, October 2025, rated 2/5 by this guest
The entire hotel looks old and shabby.
Google, July 2026, rated 2/5 by this guest
The building really needs an upgrade.
Tripadvisor, May 2026, rated 4/5 by this guest
Too few mentions to judge: views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 3,451 Google ratings
Problems guests raised
Raised most: heating and air conditioning, in 15 of 286 reviews.
Heating and air conditioningcomplaints rising: 0.0 in 100 a year ago, 5.9 now15 of 2861 in 19 reviews
Rooms are unable to get below 26/27 which is uncomfortable.
Google, June 2026, rated 3/5 by this guest
The hotel room was way too hot and no option to turn on air conditioning.
Booking network, November 2025, rated 5/10 by this guest
Complaints the hotel left unresolvedcomplaints falling: 19.4 in 100 a year ago, 3.1 now14 of 2861 in 20 reviews
We raised this multiple times, and it was never resolved.
Tripadvisor, September 2026, rated 3/5 by this guest
Although I repeatedly told the reception staff, they did not help
Google, March 2026, rated 1/5 by this guest
A slow check-incomplaints falling: 12.9 in 100 a year ago, 3.9 now14 of 2861 in 20 reviews
If you enjoy landing at 8am, spending the better part of the day in Montmartie, and returning to find your room is still NOT ready at 4:00pm check in - this place is for you!
Google, June 2026, rated 1/5 by this guest
Been waiting for 2 hours for my room and it’s still not ready.
Tripadvisor, September 2025, rated 1/5 by this guest
Something broken in the room13 of 2861 in 22 reviews
One of the bed lights did not work during our stay.
Tripadvisor, October 2025, rated 3/5 by this guest
Rooms are in bad condition - broken scratched wardrobe, broken shower on/off button, dirty bed headrest
Booking network, July 2026, rated 3/10 by this guest
Unexpected charges and refundscomplaints falling: 6.5 in 100 a year ago, 3.5 now11 of 2861 in 26 reviews
I checked out of the hotel and they still haven’t returned my deposit.
Booking network, January 2026, rated 1/10 by this guest
They took my 300€ since on the 30/07/2026 they did not return my money I will not stay again in that hotel
Booking network, August 2026, rated 5/10 by this guest
Mould or dampcomplaints rising: 0.0 in 100 a year ago, 2.4 now6 of 2861 in 48 reviews
As a Hilton Honors member confirmed 1 deluxe and 1 executive Deluxe room 111 had horrible musty moldy odors - requested a move and given a much smaller downgraded room without any price adjustment or offered an upgrade.
Tripadvisor, April 2026, rated 2/5 by this guest
We had two connecting rooms, but unfortunately, one of them had a musty smell, reminiscent of an old house.
Tripadvisor, August 2026, rated 4/5 by this guest
Serious reports
5 in 286 reviews, most common first. Shown beside the score, never averaged into it.
Someone fell ill2 of 286 reviews
My daughter & i got food poisoning from the hotel bar food.
Booking network, April 2026, rated 3/10 by this guest
A physical hazard2 of 286 reviews
The interior lock didn't work AT ALL and there was no secondary lock, so it was impossible to secure the door from the inside without putting a chair up against it.
Tripadvisor, August 2025, rated 2/5 by this guest
Something stolen1 of 286 reviews
Today I went to the reception with a problem that 600€ had disappeared from my bag in the room.
Tripadvisor, August 2025, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
1 of the 60 guest photos we checked show damage or dirt (2%).
What it advertises, against the photos
Guests’ photos confirm: restaurant (10), bar (3), bathtub (3).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$373 is a typical night, from 280 dates checked in the coming year.
Weekends cost 4% less than weekdays
A typical night, month by month
Cheapest month: Feb 2027, $329Dearest month: Jun 2027, $614
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- trivago.deals$387
- traveluro.com$387
- pilotplans.com$393
- Super.com$399
- Agoda$405
- Priceline$405
- bluepillow.fr$405
- Trip.com$424
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Saint-Lazare station is 19 m away by road, about 1 minute on foot. There are 4 bars or clubs within 200 metres.
- Nearest station: Saint-Lazare1 min walk19 m by road
- Nearest main road: Boulevard Haussmann178 m
- Nearest shop: Carrefour City13 min walk950 m by road
- The Louvre25 min walk1.9 km by road
- The Arc de Triomphe2.8 km
- Notre-Dame3.6 km
- The Eiffel Tower3.9 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
10 room types, from 13 to 65 m².
- Single Guest Room13 m²Sleeps 1
- Superior Room13 m²Sleeps 21 Double bed
- Deluxe Room15 m²Sleeps 21 Double bed
- Deluxe Twin Room20 m²Sleeps 2
- Executive Room23 m²Sleeps 31 Double bedBathtub
- Family Connecting Room30 m²Sleeps 42 super-king bed
The other 4 room types
- Executive Suite38 m²Sleeps 21 Double bed
- Queen Junior Suite38 m²Sleeps 2
- Master Suite65 m²Sleeps 31 Double bed
- King Junior SuiteNot statedSleeps 0
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.4 out of 10. 33% of the 912 hotels in Paris are rated lower, and a typical one is rated 8.6.
Every review site, out of 100
If room condition matters to you
Here, 27 of the 28 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Paris
The nearest first, with our score for each.
How we know
286 reviews counted · 100 photos checked · updated 19 September 2026
- We collected this hotel's 809 most recent reviews from Google, Tripadvisor and the Booking network. 286 of them describe a stay in the last 2 years and are the ones counted here; the rest were 82 older, 109 in other languages, 319 with a score but no words and 13 about the restaurant rather than a stay.
- The hotel replied to 200 of its 200 newest Google reviews.
- 14 in every 100 reviews thank a staff member by name.
- 3 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.