COMO Shambhala Estate
5-star resort · Payangan, Bali
Long Weekend score
StrongNo serious reports. in 115 reviews
Guests rate nearly every hotel highly: half the hotels in Bali are rated 8.8 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 93% of Bali hotels
- 95% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 93% of Bali hotels. Compared with 6,148 hotels in Bali. Counts for 50% of the score.
- 95% of guest comments are praise. 253 praise, 12 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $1,168 a nighttypical for two, before tax · from $672
- 791 mto Nearest main road: Jalan Raya Payangan
- 115 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Swimming pool10 guest photos show it
- Staff94 praise · 1 complain
- Food45 praise · 2 complain
- Quiet at night44 praise · 2 complain
- Views22 praise · 1 complain
Against
- Building work during the stay5 of 115 guests
What guests reported
What guests say
115 reviews from the last 2 years. Most praised: staff (94 guests). Weakest: room condition, where 6 of the 14 who mention it complain.
Breakfast120Strength
the breakfast was also amazing with everything prepared fresh.
Google, November 2025, rated 5/5 by this guest
Enjoyed the breakfast and modern amenities.
Tripadvisor, August 2025, rated 5/5 by this guest
Room size100Strength
The villas are enormous and beautifully appointed, the grounds of the resort are minimalist but achieve a sense of upscale refinement.
Google, October 2026, rated 5/5 by this guest
While the outdoor shower and washroom took a little to get used to, the room was spacious, and breakfast each morning was plentiful, healthy and delicious.
Google, May 2026, rated 5/5 by this guest
Pool90Strength
This place is a true sanctuary in the middle of the jungle, the natural spring pools felt like I was in a movie 2) The activities they offer are actually retreat/wellness related and restorative 3) Como literally nursed me back to health.
Google, May 2026, rated 5/5 by this guest
The spring pool with the viewing deck was beyond amazing.
Tripadvisor, January 2026, rated 5/5 by this guest
Location90Strength
The location, nestled in the Balinese jungle, is spectacular, the spaces are meticulously designed, and the atmosphere conveys a sense of absolute peace.
Google, August 2026, rated 5/5 by this guest
Incredible location and beautiful rooms.
Google, December 2024, rated 5/5 by this guest
Staff941Strength
Beautiful landscape & interiors, amazing service (both friendly & efficient), incredible food.
Tripadvisor, September 2026, rated 5/5 by this guest
My favorite was their incredible staff and generous hosting and hospitality.
Tripadvisor, September 2026, rated 5/5 by this guest
When asked nicely, they just get angry.
Google, July 2026, rated 1/5 by this guest
Food452Strength
Gorgeous ⚜️ Cuisine, Water, Esthetics, Lush & Spectacular.
Google, March 2026, rated 5/5 by this guest
The food is so healthy and clean while being delicious.
Google, June 2026, rated 5/5 by this guest
Quiet at night442Strength
Great retreat, beautiful and peaceful place which is well complemented with hospitality of every staff.
Tripadvisor, November 2025, rated 5/5 by this guest
Perfect quiet peaceful getaway with no need to leave the property.
Google, November 2025, rated 5/5 by this guest
What bothered me the most was that even though one room was upgraded to a nice room, when it was on the first floor, the people on the second floor were quite noisy sometimes.
Tripadvisor, September 2026, rated 5/5 by this guest
Views221Strength
An extraordinary experience with warm, friendly service and quick service, coupled with an amazing view, made our holiday very memorable.
Google, December 2025, rated 5/5 by this guest
Our villa was a stunning sanctuary, offering the most breathtaking panoramic views of the lush forest—a dream to wake up to.
Google, November 2025, rated 5/5 by this guest
Villa with no view overlooking a dumpster.
Google, July 2025, rated 1/5 by this guest
Room condition86Split
Some rooms slightly dated.
Google, July 2026, rated 4/5 by this guest
Old yet still beautiful place..
Google, October 2025, rated 5/5 by this guest
Rooms were a little dated (compared to other luxury hotels) during our visit - but not an issue for us.
Google, October 2025, rated 5/5 by this guest
Too few mentions to judge: cleanliness, beds and value.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 389 Google ratings
Problems guests raised
Raised most: building work during the stay, in 5 of 115 reviews.
Building work during the stay5 of 1151 in 23 reviews
There Spa is under renovation till June end.
Booking network, May 2025, rated 8/10 by this guest
It is a shame that I could not try the hydrotherapy because the wellness center was under renovation during my stay.
Google, May 2025, rated 4/5 by this guest
Serious reports
None found in 115 reviews.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (10), spa (2), restaurant (1), hot tub (1), bathtub (1), private balcony (6).
Price, place and rooms
Price
$1,168 is a typical night, from 295 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jan 2027, $672Dearest month: Aug 2027, $1,325
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- qantas.com$974
- Trip.com$994
- Vio.com$996
- deals.etrip.net$996
- Agoda$999
- Traveloka$999
- expedia.co.id$999
- Hotels.com$999
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
No landmark, beach or station is within a half-hour walk; the closest is the Ubud Monkey Forest, 12.1 km away.
- Nearest main road: Jalan Raya Payangan791 m
- Nearest shop22 min walk1.6 km by road
- The Ubud Monkey Forest12.1 km
- Seminyak Beach37.5 km
- Kuta Beach40.3 km
- Bali airport42.9 km
- Uluwatu Temple45.3 km
The lines are 5, 10 and 15 minutes on foot.
The map has little detail around this hotel, so a low count can mean unmapped rather than absent. Distances follow the streets, not straight lines.
Rooms
11 room types, from 32 to 620 m².
- Room (Garden Room)32 m²Sleeps 2Not statedBathtubBalcony
- Suite Terrace Room with Free Benefit45 m²Sleeps 31 super-king bedBathtub in its photosBalcony
- Suite (Estate)62 m²Sleeps 31 King bedBathtubBalcony
- Estate Suite with Free Benefit62 m²Sleeps 31 super-king bedBalcony
- COMO Shambhala Suite with Free Benefit70 m²Sleeps 31 super-king bedBalcony in its photos
- One-Bedroom Pool Villa with Free Benefit235 m²Sleeps 3Bathtub in its photosBalcony
The other 5 room types
- Two-Bedroom Pool Villa with Free Benefit300 m²Sleeps 5
- COMO Suite with Free Benefit308 m²Sleeps 42 super-king bedBathtub in its photos
- Two Bedroom Garden Pool Villa with Free Benefit591 m²Sleeps 5BathtubBalcony
- Villa, 2 Bedrooms (Garden Pool)591 m²Sleeps 5BathtubBalcony
- Three-Bedroom Pool Villa with Free Benefit620 m²Sleeps 8Bathtub in its photos
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.7 out of 10. 93% of the 6,148 hotels in Bali are rated lower, and a typical one is rated 8.8.
Every review site, out of 100
More hotels in Bali
The nearest first, with our score for each.
How we know
115 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 351 most recent reviews from Google, Tripadvisor and the Booking network. 115 of them describe a stay in the last 2 years and are the ones counted here; the rest were 119 older, 3 in other languages, 109 with a score but no words and 5 about the restaurant rather than a stay.
- The hotel replied to 166 of its 200 newest Google reviews.
- 40 in every 100 reviews thank a staff member by name.
- 14 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.