Inna Bali Heritage Hotel
3-star hotel · Denpasar, Bali
Long Weekend score
WeakNo serious reports. in 152 reviews
Guests rate nearly every hotel highly: half the hotels in Bali are rated 8.8 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 15% of Bali hotels
- 66% of guest comments are praise
- 85% of guest photos show no damage
How this score is made
- Rated higher than 15% of Bali hotels. Compared with 6,148 hotels in Bali. Counts for 50% of the score.
- 66% of guest comments are praise. 218 praise, 112 complain. Counts for 30% of the score.
- 85% of guest photos show no damage. 51 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $22 a nighttypical for two, before tax · from $15
- 51 mto Nearest main road: Jalan Veteran
- 152 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Staff53 praise · 4 complain
- Location39 praise · 0 complain
- Value23 praise · 3 complain
- Room size21 praise · 0 complain
- Quiet at night17 praise · 2 complain
Against
- On a main road: Jalan Veteran51 m from the building
- Guest photos show wear and dirt9 of the 60 photos guests took, and 0 of the hotel's 40
- Room condition61 complain · 0 praise
- Cleanlinesscomplaints rising: 16.9 in 100 a year ago, 23.2 now30 complain · 21 praise
- Problems in the bathroomcomplaints rising: 7.2 in 100 a year ago, 11.6 now14 of 152 guests
What guests reported
What guests say
152 reviews from the last 2 years. Most praised: staff (53 guests). Weakest: room condition, where 61 of the 61 who mention it complain.
Location390Strength
Close to the puputan field, that's really good
Google, May 2026, rated 5/5 by this guest
Still, the location is good and it is affordable, so I recommend it to anyone looking for a good value place.
Google, December 2025, rated 4/5 by this guest
Room size210Strength
Very good value: nice spacious rooms, incredible pool and absolutely lovely staff!
Google, August 2026, rated 5/5 by this guest
Pool is open 24/7, breakfast is set a la carte choices, perfectly OK but not lavish, room spacious with bathtub, good central location, helpful staff
Booking network, January 2026, rated 8/10 by this guest
Staff534Strength
Historic Bali hotel in Denpasar with great food from Warung Sinta and service from Mahendra and Selvey !
Booking network, April 2026, rated 9/10 by this guest
Staff was good and flexible time slot for check-in.
Booking network, June 2026, rated 5/10 by this guest
It's a shame that a historic hotel like this has such terrible service.
Google, January 2026, rated 1/5 by this guest
Food91Strength
The staff were wonderful and the two restaurants on the stunning grounds are excellent and extremely affordable.
Booking network, July 2026, rated 9/10 by this guest
The food is quite delicious, and what impressed me was that the staff were all of age.
Google, February 2025, rated 5/5 by this guest
Quiet at night172Strength
10 days staying at this hotel, the atmosphere is calm, quiet, comfortable, the hotel staff is friendly, serving with a smile, prioritizing guests for everything...
Google, May 2026, rated 5/5 by this guest
We thoughly enjoyed the peaceful and graceful atmosphere.The historical aspect appealed to us,and the significance of the grand old buildings history.So interesting to see original fittings and fixtures ,and learning of the previous elite guests and Dignitaries in the past.
Booking network, January 2026, rated 8/10 by this guest
A dog barking excessively at 10pm and midnight.
Booking network, May 2026, rated 8/10 by this guest
Value233Strength
While it's showing its age, it's still a great place to stay at a budget price.
Google, May 2025, rated 4/5 by this guest
This is a good cheap hotel in the middle of denpasar
Google, May 2025, rated 3/5 by this guest
Water comes out a little, interior is outdated, room has never been occupied, for that price it's really not worth it
Google, December 2025, rated 1/5 by this guest
Breakfast113Mostly good
Mooi hotel in Balinese cultuur en stijl
Booking network, February 2026, rated 8/10 by this guest
Healty standard taste breakfast food, fresh juice, coffee and more.
Google, January 2025, rated 5/5 by this guest
They takes a lot time for breakfast because of Group Tourists.
Booking network, February 2025, rated 3/10 by this guest
Poolcomplaints falling: 7.2 in 100 a year ago, 2.9 now248Mostly good
Beautiful surroundings, nice swimming pool, lovely grounds.
Google, June 2026, rated 4/5 by this guest
Its swimming pool is wide and clear from its water.
Tripadvisor, November 2024, rated 5/5 by this guest
Pools not maintained nor were the garden.
Google, January 2025, rated 1/5 by this guest
Cleanlinesscomplaints rising: 16.9 in 100 a year ago, 23.2 now2130Split
We didn’t stay as the room was dirty bedding had blood on it, bathroom was disgusting
Booking network, August 2026, rated 1/10 by this guest
Rooms are not super clean, lot’s of ants and other bugs.
Booking network, July 2026, rated 7/10 by this guest
Sheets, towels need replacing.
Booking network, January 2026, rated 4/10 by this guest
Room condition061Weak spot
While the hotel is nice, it could use a little updating as everything is old and stained.
Google, May 2026, rated 4/5 by this guest
Some wooden made cabinet needs fixing or overhaul.
Booking network, October 2025, rated 5/10 by this guest
Historically important hotel but it's facade, room fittings and general atmosphere definitely faded.
Tripadvisor, December 2025, rated 3/5 by this guest
Too few mentions to judge: views and beds.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,993 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 14 of 152 reviews.
Problems in the bathroomcomplaints rising: 7.2 in 100 a year ago, 11.6 now14 of 1521 in 11 reviews
The shower was broken, the water didn't drain, and the bathroom was filthy.
Google, December 2025, rated 3/5 by this guest
Lack of maintenance, bathroom is quite dirty with the sink tap broken.
Booking network, September 2026, rated 7/10 by this guest
Mould or dampcomplaints falling: 8.4 in 100 a year ago, 4.3 now10 of 1521 in 15 reviews
Some xmold spray on tiles in bathroom would not go a miss.
Booking network, September 2026, rated 8/10 by this guest
Once I entered the room it was very disappointing sheets were old and stain marks on it and walls and ceiling had mould marks, bathroom ceiling are in bad shape, even the toilet seat looks like mould on it?
Google, June 2026, rated 1/5 by this guest
Insects or pests9 of 1521 in 17 reviews
There are mosquitoes at night.
Google, August 2026, rated 2/5 by this guest
There was a lizard in the room.
Google, January 2025, rated 3/5 by this guest
Something broken in the room6 of 1521 in 25 reviews
The faucet is broken..the hose leaks and sprays everywhere and can't function properly, especially in room 61.
Google, November 2024, rated 1/5 by this guest
The bathroom door is broken, and the towels and bed sheets are old, worn, and discolored.
Google, August 2025, rated 2/5 by this guest
Complaints the hotel left unresolved4 of 1521 in 38 reviews
Did not stayed but have tried contacting this hotel many times via many different ways over many weeks ….nothing.
Tripadvisor, January 2025, rated 2/5 by this guest
Cancellation request made 15 days ago, but the establishment is ignoring Booking.com
Google, April 2025, rated 1/5 by this guest
A booking not honoured3 of 1521 in 51 reviews
It's unprofessional to have already booked a room and paid in full, but when the hotel arrives there's no confirmation, the rooms are full...
Google, January 2025, rated 1/5 by this guest
I've booked a room and paid in full, but when I arrived at the hotel, there was no confirmation, instead they said the rooms were full😡
Google, January 2025, rated 1/5 by this guest
Serious reports
None found in 152 reviews.
Photos, checked
9 of the 60 guest photos we checked show damage or dirt (15%).
Guest photos showing damage or dirt9 of 6015%
Of 60 guest photos, 9 show damage or dirt: peeling paint or cracks in 3, stains in 3, litter or dirty water in 2 and rust or limescale in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: swimming pool (1), restaurant (1), bathtub (2), private balcony (1), event space (4).
The hotel says it has no gym or hot tub.
Price, place and rooms
Price
$22 is a typical night, from 300 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Nov 2026, $17Dearest month: Aug 2027, $24
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- tiket.com$15
- Trip.com$17
- Vio.com$17
- Agoda$18
- Traveloka$18
- evendo.com$18
- Booking.com$19
- Priceline$19
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
No landmark, beach or station is within a half-hour walk; the closest is Seminyak Beach, 11.0 km away.
- Nearest main road: Jalan Veteran51 m
- Nearest shop: Alfamart10 min walk741 m by road
- Seminyak Beach11.0 km
- Kuta Beach11.3 km
- Bali airport13.9 km
- The Ubud Monkey Forest20.8 km
- Uluwatu Temple24.3 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
6 room types, from 30 to 74 m².
- Deluxe Room, Garden View30 m²Sleeps 21 Twin bedBathtubBalconyA view, going by the room's name
- Deluxe Room, Pool View30 m²Sleeps 21 Twin bedBathtubBalconyA view, going by the room's name
- Deluxe Double or Twin Room32 m²Sleeps 2Bathtub in its photosBalcony
- Deluxe Double or Twin Room with Pool View33 m²Sleeps 2Bathtub in its photosBalconyA view, going by the room's name
- Standard Twin Room with Garden View39 m²Sleeps 3Bathtub in its photosBalconyA view, going by the room's name
- Suite, Garden View74 m²Sleeps 21 King bedBathtubBalconyA view, going by the room's name
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8 out of 10. Only 15% of the 6,148 hotels in Bali are rated lower, and a typical one is rated 8.8.
Every review site, out of 100
Trip.com rates it 88 out of 100 and Booking network rates it 80. Booking network only takes reviews from people who booked and stayed, while Trip.com takes them from anyone.
If room condition matters to you
Here, 61 of the 61 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bali
The nearest first, with our score for each.
How we know
152 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 626 most recent reviews from Google, Tripadvisor and the Booking network. 152 of them describe a stay in the last 2 years and are the ones counted here; the rest were 211 older, 70 in other languages, 189 with a score but no words and 4 about the restaurant rather than a stay.
- The hotel replied to 42 of its 200 newest Google reviews.
- 1 in every 100 reviews thank a staff member by name.
- 1 review mentions a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.