Palette Legian Beach
3-star hotel · Legian, Bali
Guests rate nearly every hotel highly: half the hotels in Bali are rated 8.8 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 18% of Bali hotels
- 73% of guest comments are praise
- 88% of guest photos show no damage
How this score is made
- Rated higher than 18% of Bali hotels. Compared with 6,148 hotels in Bali. Counts for 50% of the score.
- 73% of guest comments are praise. 579 praise, 214 complain. Counts for 30% of the score.
- 88% of guest photos show no damage. 53 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $23 a nighttypical for two, before tax · from $15
- 7 min walkto Legian Beach
- 293 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 7 min walk to Legian Beach490 m by road
- Swimming pool8 guest photos show it
- Staff141 praise · 17 complain
- Location129 praise · 0 complain
- Value58 praise · 3 complain
Against
- Quiet at night48 complain · 5 praise
- Room conditioncomplaints rising: 4.8 in 100 a year ago, 16.4 now36 complain · 3 praise
- Heating and air conditioningcomplaints rising: 1.9 in 100 a year ago, 10.1 now21 of 293 guests
- Something broken in the roomcomplaints rising: 3.8 in 100 a year ago, 7.4 now18 of 293 guests
- Mould or dampcomplaints rising: 2.9 in 100 a year ago, 6.3 now15 of 293 guests
What guests reported
What guests say
293 reviews from the last 2 years. Most praised: staff (141 guests). Weakest: quiet at night, where 48 of the 53 who mention it complain.
Location1290Strength
The location it great, we only use as a stopover.
Booking network, August 2026, rated 5/10 by this guest
It's been great so far when I stay there, the facilities are complete, there's a refrigerator in each room, the service is friendly and excellent, it's really good if you want to go around Kuta / Legian Beach, the location is strategic, guys.
Google, June 2026, rated 5/5 by this guest
Value583Strength
We always stay at zest, perfect for location amd great value for money.
Booking network, November 2025, rated 9/10 by this guest
Great location and value for money
Booking network, March 2026, rated 7/10 by this guest
Staffcomplaints rising: 1.9 in 100 a year ago, 7.9 now14117Strength
Clean, friendly, no fuss budget property.
Booking network, March 2026, rated 7/10 by this guest
Fast room service & ice on request.
Tripadvisor, October 2025, rated 5/5 by this guest
air conditioning didnt work and when told staff they really had no idea how to deal with the situation
Booking network, March 2026, rated 3/10 by this guest
Views162Strength
Great accommodation, high top pool with beautiful views and the restaurant is yum and great value for money overall
Booking network, October 2025, rated 10/10 by this guest
Highly recommended for families.
Google, March 2026, rated 5/5 by this guest
Food277Mostly good
The hotel food is also delicious, there is nothing wrong with it, even though the portions are not my portion, lol.
Google, April 2026, rated 5/5 by this guest
Hotel with strategic location, friendly service, good food, good rooms with very satisfying facilities
Google, June 2026, rated 5/5 by this guest
The beer was constantly warm and you ran out of Bintangs 3 times in a 10 day stay , UNFORGIVABLE
Booking network, May 2025, rated 8/10 by this guest
Bedscomplaints rising: 1.0 in 100 a year ago, 3.7 now248Mostly good
Accommodation was fantastic, beds very comfy, rooms were cleaned daily its a must stay
Booking network, December 2025, rated 10/10 by this guest
Stayed here many times as it is good value for money.
Booking network, March 2026, rated 8/10 by this guest
Bed is terrible sinks in the middle, air con leaks, food very average no milk at breakfast for coffee.
Google, January 2026, rated 2/5 by this guest
Poolcomplaints rising: 1.9 in 100 a year ago, 12.7 now6326Mostly good
The pool area is great and very relaxing.
Booking network, January 2026, rated 10/10 by this guest
I love the rooftop swimming pool.
Google, April 2026, rated 5/5 by this guest
Definitely gone down since palette take over, pool steps green, decking dangerous such a shame for one if my favourite places.
Booking network, August 2026, rated 7/10 by this guest
Breakfast3718Mostly good
Great spot and good breaky staff were so helpful
Booking network, February 2026, rated 10/10 by this guest
The breakfast is amazing, the cleanliness is impeccable, and the location is excellent.
Booking network, February 2026, rated 10/10 by this guest
Breakfast was poor, bread stale and too western.
Booking network, November 2025, rated 5/10 by this guest
Cleanlinesscomplaints rising: 6.7 in 100 a year ago, 19.0 now7043Mostly good
pool area is great and always clean and tidy.
Booking network, January 2026, rated 6/10 by this guest
stay for 2 nights at palette legian before going back to philippines.it was a nice experience.if you looking for a bidget hotel.breakfast is very nice.they make our bed everyday,good housekeeping team.will recomend tgis place to our friends.definitly will comeback here.
Google, March 2026, rated 5/5 by this guest
The walls, doors, bathrooms and bed linen all appeared to need more attention to cleanliness.
Booking network, June 2026, rated 5/10 by this guest
Room size66Split
Room was great good size , good location just had to move rooms to the other side as DragQueen show was loud every night
Booking network, December 2025, rated 4/10 by this guest
Rooms are big and bed is comfy.
Google, September 2025, rated 5/5 by this guest
Quiet at night548Weak spot
Air conditioning too loud and not working properly
Booking network, May 2026, rated 3/10 by this guest
It's very noisy because there's a bar, cafe, and restaurant in front and next to it, and they close until 11:30 PM WITA.
Google, May 2026, rated 5/5 by this guest
A bit of noise from the neighbouring bar but this died down before 11pm
Booking network, November 2025, rated 9/10 by this guest
Room conditioncomplaints rising: 4.8 in 100 a year ago, 16.4 now336Weak spot
The place is dirty and poorly maintained; the photos are old.
Google, July 2026, rated 1/5 by this guest
The Towls are a bit old need replacing , the pool Chairs also need replacing
Booking network, January 2026, rated 7/10 by this guest
The hotel's appearance could be improved by replacing the curtains and updating the wallpaper.
Google, April 2026, rated 5/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,736 Google ratings
Problems guests raised
Raised most: heating and air conditioning, in 21 of 293 reviews.
Heating and air conditioningcomplaints rising: 1.9 in 100 a year ago, 10.1 now21 of 2931 in 14 reviews
the air conditioning needs some attention
Booking network, March 2026, rated 7/10 by this guest
In my room, the sink was broken and the shower didn’t drain, in my friend’s room AC was broken.
Google, March 2026, rated 1/5 by this guest
Something broken in the roomcomplaints rising: 3.8 in 100 a year ago, 7.4 now18 of 2931 in 16 reviews
Didn't have electricity in the room on the last day but it seemed to work everywhere else in the building
Google, July 2026, rated 1/5 by this guest
Power points did not work
Booking network, October 2025, rated 1/10 by this guest
Mould or dampcomplaints rising: 2.9 in 100 a year ago, 6.3 now15 of 2931 in 20 reviews
Floors filthy, mould on the walls over bed head.
Booking network, August 2026, rated 3/10 by this guest
Room was not cleaned properly,linen was very old and stained,mould in shower and room smelled very damp,not happy with the hotel,we only stayed 1 night out of the 4 nights we had booked and payed for to stay.
Booking network, October 2025, rated 1/10 by this guest
A booking not honouredcomplaints rising: 1.9 in 100 a year ago, 6.3 now14 of 2931 in 21 reviews
Did not get 2 Queen Balcony rooms as booked and paid for.
Booking network, June 2026, rated 1/10 by this guest
They moved us to another 3 rooms with the same problem and no aircon we checkout the next day.
Tripadvisor, March 2026, rated 1/5 by this guest
Problems in the bathroomcomplaints rising: 1.9 in 100 a year ago, 6.3 now14 of 2931 in 21 reviews
The bathroom is dirty and when flushing the toilet you have to flush it three times and the cleaning is also bad, the facilities are bad and the walls are dirty and the paint is not right, the table is also bad and the design is not good.
Google, March 2026, rated 1/5 by this guest
Spacious room, refrigerator but no water heater
Google, July 2026, rated 5/5 by this guest
Not as shown or bookedcomplaints rising: 1.9 in 100 a year ago, 5.8 now13 of 2931 in 23 reviews
Don't be fooled by the pictures.
Google, April 2026, rated 1/5 by this guest
It was nothing like the pictures advertised and the bathroom was filthy.
Booking network, April 2026, rated 1/10 by this guest
Serious reports
11 in 293 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard8 of 293 reviews
nails sticking out and boards missing around the pool.
Booking network, September 2026, rated 1/10 by this guest
I would be genuinely concerned someone could lean against it and fall from the roof.
Booking network, September 2026, rated 1/10 by this guest
Bed bugs or bites3 of 293 reviews
Room was clearly not looked after or cleaned properly and we had bedbugs!!
Google, August 2026, rated 1/5 by this guest
I got bed bug bites, identified by the Chemist!!
Booking network, August 2026, rated 3/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
7 of the 60 guest photos we checked show damage or dirt (12%).
Guest photos showing damage or dirt7 of 6012%
Of 60 guest photos, 7 show damage or dirt: dirty linen in 4, stains in 3, rust or limescale in 1 and dirty surfaces in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: swimming pool (8), restaurant (4), bar (2), private balcony (5).
The hotel says it has no gym.
Price, place and rooms
Price
$23 is a typical night, from 304 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Nov 2026, $15Dearest month: Apr 2027, $26
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Agoda$15
- bluepillow.id$16
- tiket.com$17
- Traveloka$17
- Booking.com$19
- qantas.com$19
- Vio.com$19
- evendo.com$20
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Legian Beach is 490 m away by road, about 7 minutes on foot. There are 4 bars or clubs within 200 metres.
- Nearest shop: HF Minimart2 min walk143 m by road
- Nearest beach: Legian Beach7 min walk490 m by road
- Kuta Beach30 min walk2.3 km by road
- Seminyak Beach2.6 km
- Bali airport6.2 km
- Uluwatu Temple16.9 km
- The Ubud Monkey Forest29.9 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
9 room types, from 16 to 20 m².
- Deluxe Suite16 m²Sleeps 21 Double bed
- Deluxe Double Room16 m²Sleeps 4
- Suite with Balcony16 m²Sleeps 41 Double bedBalcony
- Daycation - Short Escape Max 5 Hours Stay18 m²Sleeps 21 Double bed
- Special Long Stay Offer At Zest Room18 m²Sleeps 21 king bed + 2 Single bed
- Zest Queen Room18 m²Sleeps 3
The other 3 room types
- Zest Twin Or King Room18 m²Sleeps 3
- Zest Queen Room With Balcony18 m²Sleeps 3Balcony
- Deluxe Suite20 m²Sleeps 21 Double bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.1 out of 10. Only 18% of the 6,148 hotels in Bali are rated lower, and a typical one is rated 8.8.
Every review site, out of 100
Google rates it 90 out of 100 and Booking network rates it 81. Booking network only takes reviews from people who booked and stayed, while Google takes them from anyone.
If room condition matters to you
Here, 36 of the 39 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bali
The nearest first, with our score for each.
How we know
293 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 899 most recent reviews from Google, Tripadvisor and the Booking network. 293 of them describe a stay in the last 2 years and are the ones counted here; the rest were 260 older, 48 in other languages, 292 with a score but no words and 6 about the restaurant rather than a stay.
- The hotel replied to 71 of its 200 newest Google reviews.
- 2 in every 100 reviews thank a staff member by name.
- 3 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.