Pullman Bali Legian Beach
5-star resort · Legian, Bali
Long Weekend score
Good2 serious reports in 267 reviews: someone fell ill (2)
Guests rate nearly every hotel highly: half the hotels in Bali are rated 8.8 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 36% of Bali hotels
- 90% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- Rated higher than 36% of Bali hotels. Compared with 6,148 hotels in Bali. Counts for 50% of the score.
- 90% of guest comments are praise. 528 praise, 59 complain. Counts for 30% of the score.
- 98% of guest photos show no damage. 59 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $97 a nighttypical for two, before tax · from $80
- 13 min walkto Kuta Beach
- 267 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 13 min walk to Kuta Beach987 m by road
- 34 m from Pantai KutaMeasured to the nearest edge of the sand
- Water view10 guest photos show it
- Staff218 praise · 7 complain
- Breakfast91 praise · 4 complain
Against
- Room condition17 complain · 3 praise
- Quiet at night15 complain · 8 praise
What guests reported
What guests say
267 reviews from the last 2 years. Most praised: staff (218 guests). Weakest: room condition, where 17 of the 20 who mention it complain.
Room size170Strength
Great location, spacious and clean rooms, and super friendly staff!
Google, September 2026, rated 5/5 by this guest
The food is very delicious, the service is very good, especially Seni, Yulina, Cahya, the room is also big and nice.
Tripadvisor, September 2026, rated 5/5 by this guest
Location601Strength
Good location and great service
Tripadvisor, September 2026, rated 5/5 by this guest
Comfortable rooms, great location , close to shopping, the beach and the bars.
Tripadvisor, October 2026, rated 5/5 by this guest
Food561Strength
I only went to Kuta for my tattoo artist @Huntersink , the hotel was great I have stayed in a lot of Asian hotels thought the years the food here was the best ever and the staff couldn’t do enough for you would stay again next year when I go to get my other tattoo.
Booking network, September 2026, rated 10/10 by this guest
The restaurant has a wide selection of food and the staff are very helpful, including Yulina, Seni, Oshin, Mirah Cahya, and Bella.
Google, September 2026, rated 5/5 by this guest
Staff2187Strength
Staff were all lovely and accomodating.
Booking network, August 2026, rated 7/10 by this guest
The staff at the Pullman Bali Legian were outstanding in their care and attention with a special shout out to Ayu Eka who was so helpful and charming.
Tripadvisor, September 2026, rated 5/5 by this guest
No one escorted us to the room.
Booking network, August 2026, rated 5/10 by this guest
Breakfast914Strength
The food was also delicious, including breakfast, with a wide selection of food.
Google, September 2026, rated 5/5 by this guest
Rooms is good, breakfast is amazing
Tripadvisor, September 2026, rated 5/5 by this guest
Cleanliness322Strength
The rooms are very luxurious and clean.
Google, September 2026, rated 5/5 by this guest
Room clean but smelt musty
Tripadvisor, September 2026, rated 4/5 by this guest
Housekeeping kept forgetting to clean our room
Tripadvisor, September 2026, rated 4/5 by this guest
Views171Strength
The breakfast is good, delicious, the service is nice, the view in the room is also good, the service from Mirah, Dedek, Ayu, Seni, Osin, Cahya, the breakfast is also very delicious.
Google, October 2026, rated 5/5 by this guest
Thank you for the very good breakfast with a nice view, the best service, Sari Ayu Eka Seni, thank you Wila💐🙏🥰
Google, October 2026, rated 5/5 by this guest
Pool217Mostly good
Infinity pool is awesome.
Tripadvisor, August 2026, rated 5/5 by this guest
Good food and good service especially breakfast time, room and pool clean
Google, October 2026, rated 5/5 by this guest
Lack of pool beds for the number of patrons .
Booking network, August 2026, rated 10/10 by this guest
Beds54Split
The beds are far to hard, very uncomfortable.
Booking network, August 2026, rated 6/10 by this guest
The pillows weren’t great.
Booking network, August 2026, rated 7/10 by this guest
Beds are very hard and uncomfortable.
Booking network, August 2026, rated 7/10 by this guest
Quiet at night815Weak spot
Our room faced the main road where the traffic was busy and very loud all night long.
Booking network, August 2026, rated 6/10 by this guest
A bit noisy with people in hallways late and night and early in the morning.
Booking network, July 2026, rated 9/10 by this guest
Television didn't work most of our holiday and the fridge was very noisy
Booking network, August 2026, rated 8/10 by this guest
Room condition317Weak spot
Property is showing signs of its age
Booking network, September 2026, rated 7/10 by this guest
Dilapidated hotel even though it is supposed to be new.
Google, September 2026, rated 2/5 by this guest
Nice hotel, but needs updating!
Booking network, August 2026, rated 8/10 by this guest
Too few mentions to judge: value.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 10,598 Google ratings
Problems guests raised
Raised most: a slow check-in, in 7 of 267 reviews.
A slow check-in7 of 2671 in 38 reviews
Check in/ reception was not organised, service was very average.
Booking network, August 2026, rated 7/10 by this guest
The wait for the room to be ready was quite long, but in terms of comfort and cleanliness it was very good.
Google, October 2026, rated 5/5 by this guest
Mould or damp6 of 2671 in 44 reviews
It has become infamous among Korean travelers for being damp and smelling of mold.
Google, September 2026, rated 1/5 by this guest
Room had a slight musty smell and seemed a little damp in the air but again this did not detract from our stay.
Tripadvisor, September 2026, rated 5/5 by this guest
Complaints the hotel left unresolved5 of 2671 in 53 reviews
Staff helpful to no avail.
Booking network, August 2026, rated 8/10 by this guest
Unfortunately, the cake was delivered at around 5:00 PM, despite my request.
Tripadvisor, September 2026, rated 1/5 by this guest
Problems in the bathroom5 of 2671 in 53 reviews
Shower doesn't convert properly, shower water smells awful.
Google, September 2026, rated 1/5 by this guest
It was heavily rusted, which likely prevented the tap from turning, resulting in only a small amount of hot water flowing out, with no cold water at all.
Tripadvisor, September 2026, rated 1/5 by this guest
Something broken in the room5 of 2671 in 53 reviews
Curtains didn’t close properly
Booking network, August 2026, rated 8/10 by this guest
Expensive food and drinks5 of 2671 in 53 reviews
Its a bit more pricier than other places for food and drinks etc, so if you want to dine onsite, just factor that into your budget.
Booking network, September 2026, rated 10/10 by this guest
The Hotel and Staff were excellent, no complaints whatsoever , drinks a bit pricey but I suppose that’s to be expected being a 5 star hotel .
Tripadvisor, September 2026, rated 2/5 by this guest
Serious reports
2 in 267 reviews, most common first. Shown beside the score, never averaged into it.
Someone fell ill2 of 267 reviews
She felt bad eventually and then recommend me to go to the clinic which she apologize later.
Google, September 2026, rated 1/5 by this guest
My friends and I all started to feel sick at the end of the trip because of the mold inhalation.
Tripadvisor, August 2026, rated 2/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
1 of the 60 guest photos we checked show damage or dirt (2%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (4), spa (1), restaurant (7), bar (2), beach (7), bathtub (3), private balcony (1), water view (10).
Price, place and rooms
Price
$97 is a typical night, from 296 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Feb 2027, $89Dearest month: Jul 2027, $135
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- pilotplans.com$109
- tiket.com$114
- Priceline$120
- Agoda$122
- Booking.com$122
- Trip.com$122
- expedia.co.id$122
- Traveloka$122
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Pantai Kuta is 34 m away. There are 2 bars or clubs within 200 metres.
- Nearest beach: Pantai Kuta34 m
- Nearest shop: Circle K4 min walk266 m by road
- Kuta Beach13 min walk987 m by road
- Seminyak Beach3.9 km
- Bali airport4.9 km
- Uluwatu Temple16.1 km
- The Ubud Monkey Forest31.2 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
22 room types, from 30 to 85 m².
- Premium Deluxe Room, 1 King Size Bed, Garden View with Free Coffee Capsule Machine, Kids and Resort Activities30 m²Sleeps 7BalconyA view, going by the room's name
- Premium Deluxe Room,1 King Size Bed, Ocean View with Free Coffee Capsule Machine, Kids and Resort Activities42 m²Sleeps 3BathtubBalconySea or water view
- Deluxe Room, 1 King Size Bed, Garden View with Free Kids and Resort Activities42 m²Sleeps 3BathtubBalconyA view, going by the room's name
- Deluxe Room, 2 Single Beds, Garden View with Free Kids and Resort Activities42 m²Sleeps 3BathtubBalconyA view, going by the room's name
- Deluxe Room, 1 Twin Bed, Ocean View (Premium)42 m²Sleeps 3BathtubBalconySea or water view
- Deluxe Room, 1 Twin Bed, Garden View42 m²Sleeps 3BathtubBalconyA view, going by the room's name
The other 16 room types
- Premium Deluxe Room, 2 Single Beds, Ocean View with Free Coffee Capsule Machine, Kids and Resort Activities42 m²Sleeps 3BathtubBalconySea or water view
- Deluxe Room, 1 King Bed, Ocean View (Premium)42 m²Sleeps 3BathtubBalconySea or water view
- Deluxe Room, 1 King Bed, Garden View42 m²Sleeps 3BathtubBalconyA view, going by the room's name
- Deluxe Executive, 1 King Size Bed, Garden View with Free Kids and Resort Activities53 m²Sleeps 3Bathtub in its photosBalconyA view, going by the room's name
- Deluxe Room, 1 King Bed, Garden View (Executive)53 m²Sleeps 3BathtubBalconyA view, going by the room's name
- Exclusive Family Room, 1 King Size Bed and 1 Flip King Bed, Garden View with Free Coffee Capsule Machine, Kids and Resort Activities56 m²Sleeps 4BalconyA view, going by the room's name
- Family Room, 1 King Bed with Sofa bed, Garden View (Exclusive)56 m²Sleeps 4BathtubBalconyA view, going by the room's name
- Premium Deluxe King Room with Garden View60 m²Sleeps 3BalconyA view, going by the room's name
- Junior Family Suite, 1 King Size Bed and 2 Single Beds, Garden View with Free Coffee Capsule Machine, Kids and Resort Activities85 m²Sleeps 4BalconyA view, going by the room's name
- Superior Suite with 2 Single Beds, Garden View with Free Coffee Capsule Machine, Kids and Resort Activities85 m²Sleeps 4Bathtub in its photosBalconyA view, going by the room's name
- Family Suite, Multiple Beds, Garden View (Junior)85 m²Sleeps 4BathtubBalconyA view, going by the room's name
- Superior Suite, 1 King Bed, Garden View85 m²Sleeps 4BathtubBalconyA view, going by the room's name
- Superior Suite, 2 Twin Beds, Garden View85 m²Sleeps 4BathtubBalconyA view, going by the room's name
- Superior Suite, 1 King Size Bed, Garden View with Free Coffee Capsule Machine, Kids and Resort Activities85 m²Sleeps 4Bathtub in its photosBalconyA view, going by the room's name
- Family Suite, 1 King Bed, Garden View (Executive)Not statedSleeps 4BathtubBalconyA view, going by the room's name
- Deluxe Room, 1 King Bed, Garden View (Premium)Not statedSleeps 3BathtubBalconyA view, going by the room's name
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.6 out of 10. 36% of the 6,148 hotels in Bali are rated lower, and a typical one is rated 8.8.
Every review site, out of 100
Google rates it 94 out of 100 and Booking network rates it 86. Booking network only takes reviews from people who booked and stayed, while Google takes them from anyone.
If room condition matters to you
Here, 17 of the 20 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bali
The nearest first, with our score for each.
How we know
267 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 610 most recent reviews from Google, Tripadvisor and the Booking network. 267 of them describe a stay in the last 2 years and are the ones counted here; the rest were 123 older, 15 in other languages, 174 with a score but no words and 31 about the restaurant rather than a stay.
- The hotel replied to 177 of its 200 newest Google reviews.
- 63 in every 100 reviews thank a staff member by name.
- 9 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.