SOL by Melia Benoa Bali - All Inclusive
5-star hotel · Nusa Dua, Bali
Long Weekend score
Strong3 serious reports in 292 reviews: a physical hazard (3)
- 88% of guest comments are praise
- 95% of guest photos show no damage
How this score is made
- 88% of guest comments are praise. 671 praise, 91 complain. Counts for 60% of the score.
- 95% of guest photos show no damage. 57 of 60 photos. Counts for 40% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $106 a nighttypical for two, before tax · from $83
- 88 mto Melia Beach
- 292 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 88 m from Melia BeachMeasured to the nearest edge of the sand
- Staff238 praise · 2 complain
- Food115 praise · 20 complain
- Cleanliness78 praise · 10 complain
- Location50 praise · 2 complain
Against
- Room condition20 complain · 2 praise
- Beds7 complain · 4 praise
What guests reported
What guests say
292 reviews from the last 2 years. Most praised: staff (238 guests). Weakest: room condition, where 20 of the 22 who mention it complain.
Room size430Strength
My junior suite facing the pool was huge and very comfortable.
Google, September 2026, rated 5/5 by this guest
The rooms were spacious and clean, each with a terrace.
Google, October 2026, rated 5/5 by this guest
Staff2382Strength
Friendly staff who always had a smile and were always there to help
Booking network, September 2026, rated 7/10 by this guest
Padma, from the front desk, made us feel at home from the very first moment, but the best part of the resort, without a doubt, is the friendliness and kindness of all the staff.
Tripadvisor, July 2026, rated 5/5 by this guest
In addition, at check out they were very rude to us
Tripadvisor, August 2026, rated 1/5 by this guest
Location502Strength
The hotel rooms, location, and all the amenities were excellent.
Google, August 2026, rated 5/5 by this guest
The foods great staff are lovely it’s on the beach the grounds are amazing.
Booking network, January 2026, rated 9/10 by this guest
The hotel is really lovely, but its location is inconvenient for excursions, as it's quite far south.
Google, September 2026, rated 4/5 by this guest
Cleanliness7810Strength
The rooms were cleaned thoroughly every day, and everything was replenished and replaced.
Google, April 2026, rated 5/5 by this guest
Clean , friendly , lovely food and great pool bar with good cocktails .
Booking network, June 2026, rated 10/10 by this guest
We were very disappointed with the food, facilities, cleanliness, and room location.
Google, September 2026, rated 1/5 by this guest
Quiet at night314Strength
A wonderful place, quiet and peaceful, wonderful people, and top-notch service.
Google, June 2026, rated 5/5 by this guest
The hotel is peace and has direct access to the beach.
Google, September 2026, rated 5/5 by this guest
Garden-view room very noisy because it faces the street more than the gardens
Tripadvisor, August 2026, rated 4/5 by this guest
Value274Strength
The hotel staff are so friendly and accommodating, they all made our holiday great especially the pool bar staff.
Tripadvisor, April 2026, rated 5/5 by this guest
Price-performance ratio is good.
Google, June 2026, rated 5/5 by this guest
Food11520Strength
Everything was amazing, the food, drinks, environment, entertainment, but most importantly the wonderful staff!
Tripadvisor, August 2026, rated 5/5 by this guest
Food was beautiful, rooms were lovely, greeted by everyone like we were family.
Booking network, July 2026, rated 10/10 by this guest
They say it's halal but I did not eat the meat I only had seafood for time I stayed.
Booking network, November 2025, rated 8/10 by this guest
Views204Mostly good
The view was absolutely stunning, and everything was spotless and well maintained.
Tripadvisor, August 2026, rated 5/5 by this guest
Spectacular room with a view of the pool and the beach!
Google, May 2026, rated 5/5 by this guest
My room was facing a backyard where there was absolutely no view and quite a bed smell - but that might be caused by me reserving at the very last moment and most likely one of last rooms.
Google, August 2026, rated 4/5 by this guest
Breakfast297Mostly good
Very friendly staff, great entertainment when available, bicycles for rent for a small fee, very high humidity in the hotel, otherwise everything was great, especially the breakfast buffet and the restaurant cuisine.
Google, June 2026, rated 5/5 by this guest
The grounds are very well-maintained, the breakfast is excellent, and we always ate dinner at the hotel.
Google, July 2026, rated 5/5 by this guest
Well overall, friendly staff, somewhat disappointing meal, not very local, decent breakfast, the choice should be more diversified , especially bread level (industrial grade) at breakfast
Tripadvisor, March 2026, rated 4/5 by this guest
Pool3411Mostly good
Food was great drinks was great pool area amazing.
Google, July 2026, rated 5/5 by this guest
Good location nice beach and pool.
Tripadvisor, January 2026, rated 4/5 by this guest
Pool is bit smaller but the beach is so nice and swimmable
Booking network, July 2026, rated 10/10 by this guest
Beds47Weak spot
The bed was quite hard and uncomfortable
Booking network, May 2026, rated 8/10 by this guest
We found the mattress really uncomfortable with springs digging into our side so both of us woke up with sore hips daily.
Tripadvisor, August 2026, rated 4/5 by this guest
If I have to make a criticism, the pillows, even though there are two different types, are too high and uncomfortable, and the room was cold even with the A/C off.
Tripadvisor, September 2026, rated 5/5 by this guest
Room condition220Weak spot
The SOL by Melia Benoa Bali is a charming, albeit somewhat dated, hotel in Nusa Dua that offers excellent service.
Google, September 2026, rated 4/5 by this guest
Very old hotel with lots of deferred maintenance.
Booking network, March 2026, rated 3/10 by this guest
Good hotel for families,old but clean ,Close to the beach and attractions.the atmosphere around the resort was relax and warm.
Google, April 2026, rated 5/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,961 Google ratings
Problems guests raised
Raised most: mould or damp, in 9 of 292 reviews.
Mould or damp9 of 2921 in 32 reviews
Air conditioning a bit musty.
Tripadvisor, August 2026, rated 3/5 by this guest
We had to change rooms three times because the first two rooms had a musty, damp smell that made them unpleasant.
Google, August 2026, rated 2/5 by this guest
Unexpected charges and refunds4 of 2921 in 73 reviews
The laundry service was more than 10x the amount out on the streets.
Booking network, June 2026, rated 7/10 by this guest
Several meals and drinks in the restaurants were extra.
Google, August 2026, rated 3/5 by this guest
Problems in the bathroom4 of 2921 in 73 reviews
One toilet in our room kept blocking but otherwise the room and view was amazing.
Google, May 2026, rated 5/5 by this guest
Small flat on an unpleasant smell in the toilet, probably related to the pipes, to be improved for optimal comfort.
Tripadvisor, April 2026, rated 5/5 by this guest
Heating and air conditioning3 of 2921 in 97 reviews
Air conditioning didn’t work, there’s no room service for all inclusive which is a bit annoying.
Booking network, December 2025, rated 7/10 by this guest
A facility closed3 of 2921 in 97 reviews
The front desk staff took away our all-inclusive wristbands at 5 PM on the day of departure, so we wouldn't be able to eat until 7 PM, the time we had to leave for the airport.
Google, March 2026, rated 3/5 by this guest
Expensive food and drinks3 of 2921 in 97 reviews
The buffet dinner was much more expensive than in another 5* hotel next door, while quality was exactly the same.
Booking network, September 2026, rated 8/10 by this guest
Serious reports
3 in 292 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard3 of 292 reviews
The hotel is in a terrible state; the showers are extremely dangerous – I fell and suffered a head injury.
Google, March 2026, rated 3/5 by this guest
The pool area paths are in a terrible condition I staved my toe and tore all the skin off with broken tiles.
Booking network, April 2026, rated 5/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
3 of the 60 guest photos we checked show damage or dirt (5%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (7), restaurant (12), bar (4), beach (6), private balcony (7), event space (4).
Price, place and rooms
Price
$106 is a typical night, from 299 dates checked in the coming year.
Weekends cost 7% more than weekdays
A typical night, month by month
Cheapest month: Feb 2027, $95Dearest month: Sep 2027, $137
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- tiket.com$102
- evendo.com$133
- billabook.com$143
- Trip.com$146
- Agoda$161
- wego.com$161
- Priceline$161
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Melia Beach is 88 m away.
- Nearest beach: Melia Beach88 m
- Nearest shop1 min walk90 m by road
- Nearest main road289 m
- Bali airport7.9 km
- Kuta Beach10.0 km
- Seminyak Beach14.0 km
- Uluwatu Temple16.3 km
- The Ubud Monkey Forest30.0 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
5 room types, from 50 to 70 m².
- SOL Double Room - All Inclusive Package50 m²Sleeps 3Balcony
- Flash Deal - Sol Room50 m²Sleeps 21 king bed + 2 Single bedBalcony
- SOL Double Room50 m²Sleeps 3Balcony
- SOL Junior Suite - All Inclusive Package70 m²Sleeps 31 super-king bedBalcony
- SOL Junior Suite70 m²Sleeps 31 super-king bedBalcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Not enough comparable hotels to rank it.
Every review site, out of 100
If room condition matters to you
Here, 20 of the 22 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bali
The nearest first, with our score for each.
How we know
292 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 828 most recent reviews from Google, Tripadvisor and the Booking network. 292 of them describe a stay in the last 2 years and are the ones counted here; the rest were 205 older, 95 in other languages, 231 with a score but no words and 5 about the restaurant rather than a stay.
- The hotel replied to 199 of its 200 newest Google reviews.
- 16 in every 100 reviews thank a staff member by name.
- 18 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.