Augusta Lucilla Palace
4-star hotel · D'Azeglio, Rome
Long Weekend score
Mixed4 serious reports in 286 reviews: something stolen (4)
Guests rate nearly every hotel highly: half the hotels in Rome are rated 9.0 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 33% of Rome hotels
- 85% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- Rated higher than 33% of Rome hotels. Compared with 7,758 hotels in Rome. Counts for 50% of the score.
- 85% of guest comments are praise. 618 praise, 113 complain. Counts for 30% of the score.
- 98% of guest photos show no damage. 59 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $185 a nighttypical for two, before tax · from $86
- 3 min walkto Termini station
- 286 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceTermini is 204 m away
- Location164 praise · 2 complain
- Staff158 praise · 17 complain
- Cleanliness92 praise · 4 complain
- Breakfast83 praise · 14 complain
Against
- Room size33 complain · 28 praise
- Room condition20 complain · 5 praise
- Heating and air conditioningcomplaints rising: 3.2 in 100 a year ago, 4.7 now13 of 286 guests
What guests reported
What guests say
286 reviews from the last 2 years. Most praised: location (164 guests). Weakest: room size, where 33 of the 61 who mention it complain.
Location1642Strength
Excellent hotel, very kind service and attitude, excellent and varied breakfast, great location near Termini, easy to reach on foot with luggage, close to Rome's attractions on foot
Google, January 2026, rated 5/5 by this guest
The location is nice, very close to the main train station, 20min walk to the city center, and walking distance to many restaurants
Booking network, May 2026, rated 9/10 by this guest
Needed a taxi to get to important locations and restaurants.
Booking network, July 2026, rated 8/10 by this guest
Cleanliness924Strength
The hotel is clean and comfortable with a good location close to the train station, but it does not have anything special going for it.
Tripadvisor, February 2026, rated 3/5 by this guest
Close to termini , clean , the price was good when i booked in advance, definitely recommended .
Booking network, May 2026, rated 9/10 by this guest
For example, I noticed that they didn't change our bed sheets during our three-night stay, although they cleaned our room everyday.
Google, September 2026, rated 2/5 by this guest
Beds503Strength
It’s very clean and the bed is very comfortable.
Booking network, March 2026, rated 10/10 by this guest
The beds were very very comfortable.
Booking network, May 2026, rated 10/10 by this guest
the rooms are small, the beds are uncomfortable.
Google, September 2026, rated 4/5 by this guest
Staffcomplaints falling: 12.9 in 100 a year ago, 5.1 now15817Strength
The location, breakfast, the staff.
Booking network, March 2026, rated 10/10 by this guest
It was an emergency stay but I was more than happy with my room and with how the staff communicated with me and helped me.
Booking network, May 2026, rated 9/10 by this guest
It's inconvenient to be asked to pay extra, have to go all the way to reception, and not get a quick solution.
Google, June 2026, rated 1/5 by this guest
Breakfast8314Strength
We love the hotel and breakfast.
Booking network, August 2026, rated 9/10 by this guest
The kindness and helpfulness of the staff, the excellent location, and the varied breakfast are some of the positives of this hotel.
Google, January 2026, rated 4/5 by this guest
I wouldn't pay for breakfast again but other than that pretty good.
Google, July 2026, rated 4/5 by this guest
Value176Mostly good
Nice hotel in Rome at a decent price.
Booking network, March 2026, rated 10/10 by this guest
Great place, comfortable quiet rooms, good value.
Booking network, May 2026, rated 10/10 by this guest
Was more expensive than it deserved, breakfast very limited
Booking network, May 2026, rated 6/10 by this guest
Quiet at night2114Mostly good
It was quiet at night, ensuring a good night’s sleep.
Booking network, May 2026, rated 10/10 by this guest
Great location, super quiet, large terrace and spacious room.
Booking network, April 2026, rated 9/10 by this guest
Rooms are lovely but don’t take a room on the first flops as the laundry truck comes at 5 am in the morning and is very noisey.
Google, August 2026, rated 4/5 by this guest
Room size2833Split
The hotel is comfortable and clean and, although our romm was not large, it was fine for just four nights.
Booking network, April 2026, rated 9/10 by this guest
The room was small but that’s the case in most European hotels .
Booking network, June 2026, rated 9/10 by this guest
Rooms are relatively small and have seen better days.
Tripadvisor, July 2026, rated 4/5 by this guest
Room condition520Weak spot
The hotel was an older hotel but it was still reasonably comfortable.
Booking network, June 2026, rated 7/10 by this guest
An old building so not sure i'd quite give it four (UK standard) stars - bathrooms are cosy and showers compact but our 'superior' double was very roomy and comfortable.
Google, March 2026, rated 4/5 by this guest
The rooms were outdated and required some maintenance.
Booking network, August 2026, rated 8/10 by this guest
Too few mentions to judge: views and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,983 Google ratings
Problems guests raised
Raised most: heating and air conditioning, in 13 of 286 reviews.
Heating and air conditioningcomplaints rising: 3.2 in 100 a year ago, 4.7 now13 of 2861 in 22 reviews
It was very hot and they would not turn on the a/c.
Booking network, April 2026, rated 2/10 by this guest
Air conditioning didn't work as apparently they don't turn it on in April but we weren't told when making the reservation.
Google, April 2026, rated 3/5 by this guest
Complaints the hotel left unresolvedcomplaints falling: 6.5 in 100 a year ago, 3.5 now11 of 2861 in 26 reviews
The room was small and didn’t have a wardrobe despite it being mentioned in the description and when we complained we didn’t get any alternative solution.
Google, July 2026, rated 1/5 by this guest
When asked reception staff they advised the AC doesn’t work this time of the year.
Booking network, March 2026, rated 7/10 by this guest
Something broken in the roomcomplaints falling: 6.5 in 100 a year ago, 3.5 now11 of 2861 in 26 reviews
TV was stuck on almost inaudible
Booking network, May 2026, rated 8/10 by this guest
Some of the bed side lights wasn’t working.
Booking network, March 2026, rated 8/10 by this guest
Unpleasant surroundingscomplaints falling: 6.5 in 100 a year ago, 2.0 now7 of 2861 in 41 reviews
The area felt a little unsafe a night but no worse than any other city, just use your common sense.
Tripadvisor, December 2025, rated 5/5 by this guest
The bad: Reviews rightly point out that the neighborhood immediately adjacent to the train station isn't the most attractive, with a lot of graffiti and some homelessness.
Tripadvisor, December 2024, rated 5/5 by this guest
Not as shown or bookedcomplaints rising: 0.0 in 100 a year ago, 2.4 now6 of 2861 in 48 reviews
Doesn’t look heaps like the photos but still good.
Booking network, July 2026, rated 8/10 by this guest
This is definitely not the case.
Google, June 2026, rated 4/5 by this guest
Unexpected charges and refundscomplaints falling: 3.2 in 100 a year ago, 2.0 now6 of 2861 in 48 reviews
Expensive city tax compared to other places I think that must be all of Rome
Booking network, July 2026, rated 10/10 by this guest
On the downside, the city tax is a bit too high and there are no tea/coffee making facilities in the room.
Google, December 2025, rated 5/5 by this guest
Serious reports
4 in 286 reviews, most common first. Shown beside the score, never averaged into it.
Something stolen4 of 286 reviews
1,000 euros were stolen from the safe in my room at the Augusta Lucilla Palazzo hotel.
Tripadvisor, March 2026, rated 1/5 by this guest
1,000 euros were stolen from the safe in my room, and the administration turned a blind eye!
Google, March 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
1 of the 60 guest photos we checked show damage or dirt (2%).
What it advertises, against the photos
Guests’ photos confirm: restaurant (8), bar (1), private balcony (2).
The hotel says it has no swimming pool, spa or gym.
Price, place and rooms
Price
$185 is a typical night, from 268 dates checked in the coming year.
Weekends cost 30% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $104Dearest month: May 2027, $266
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Trip.com$171
- billabook.com$174
- Super.com$177
- Vio.com$179
- deals.etrip.net$179
- deals.goseek.com$179
- deals.dealbase.com$179
- bluepillow.it$180
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Termini station is 204 m away by road, about 3 minutes on foot. There are 2 bars or clubs within 200 metres.
- Nearest station: Termini3 min walk204 m by road
- Nearest shop: Minimarket3 min walk238 m by road
- The Colosseum19 min walk1.4 km by road
- The Trevi Fountain20 min walk1.5 km by road
- The Pantheon29 min walk2.1 km by road
- St. Peter's Basilica4.4 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
10 room types, from 9 to 35 m².
- Single Room9 m²Sleeps 1
- Small Double Room10 m²Sleeps 2
- Economy Double Room10 m²Sleeps 2
- Double or Twin Room13 m²Sleeps 2
- Double Room with Balcony14 m²Sleeps 2Balcony
- Double or Twin Room, Balcony14 m²Sleeps 2Balcony
The other 4 room types
- Comfort Double or Twin Room15 m²Sleeps 2
- Triple Room18 m²Sleeps 31 Sofa bed + 1 Queen bed
- Superior Double or Twin Room18 m²Sleeps 3Bathtub in its photosBalcony in its photos
- Quadruple Room35 m²Sleeps 41 super-king bed + 2 Sofa bedBathtub in its photos
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.7 out of 10. 33% of the 7,758 hotels in Rome are rated lower, and a typical one is rated 9.0.
Every review site, out of 100
If room condition matters to you
Here, 20 of the 25 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Rome
The nearest first, with our score for each.
How we know
286 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 894 most recent reviews from Google, Tripadvisor and the Booking network. 286 of them describe a stay in the last 2 years and are the ones counted here; the rest were 40 older, 188 in other languages and 380 with a score but no words.
- The hotel replied to 0 of its 200 newest Google reviews.
- 5 in every 100 reviews thank a staff member by name.
- 3 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.