Hilton Garden Inn Rome Claridge
4-star hotel · Parioli, Rome
Long Weekend score
MixedNo serious reports. in 187 reviews
Guests rate nearly every hotel highly: half the hotels in Rome are rated 9.0 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 20% of Rome hotels
- 85% of guest comments are praise
- 95% of guest photos show no damage
How this score is made
- Rated higher than 20% of Rome hotels. Compared with 7,758 hotels in Rome. Counts for 50% of the score.
- 85% of guest comments are praise. 336 praise, 61 complain. Counts for 30% of the score.
- 95% of guest photos show no damage. 57 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $186 a nighttypical for two, before tax · from $107
- 4 min walkto Todis
- 187 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Staff128 praise · 14 complain
- Cleanliness55 praise · 3 complain
- Location54 praise · 8 complain
- Beds10 praise · 0 complain
Against
- Room condition6 complain · 5 praise
- Unexpected charges and refunds11 of 187 guests
What guests reported
What guests say
187 reviews from the last 2 years. Most praised: staff (128 guests). Weakest: room size, where 10 of the 25 who mention it complain.
Beds100Strength
The room, yes pretty good, great bed, all very 4*.
Tripadvisor, May 2026, rated 4/5 by this guest
The room was spacious, clean, and well-equipped, and the bed was especially comfortable – I slept excellently throughout my stay.
Google, April 2026, rated 5/5 by this guest
Cleanliness553Strength
The property was clean and the beds were comfy.
Booking network, July 2026, rated 7/10 by this guest
Definitely in a great location, very clean, and the staff are very professional and welcoming.
Google, March 2026, rated 5/5 by this guest
Staff12814Strength
Appreciate a young lady in reception desk
Tripadvisor, October 2025, rated 5/5 by this guest
Service: I forgot a shirt, and they were very helpful, arranging a very quick delivery—for a fee, of course.
Google, November 2025, rated 4/5 by this guest
Unfortunately, the experience was ruined by Lorenzo's unfriendly and rude attitude.
Google, July 2026, rated 3/5 by this guest
Location548Strength
Highly recommend this hotel for its location, quality, and the warmth of its staff.
Google, April 2026, rated 5/5 by this guest
Located in very nice area of Roma near Borghese Palace and Gardens.
Tripadvisor, December 2025, rated 4/5 by this guest
Only thing is it’s a little far out from city center but other than that the hotel alone is great!
Google, February 2026, rated 5/5 by this guest
Quiet at night153Mostly good
We return often and gladly to this quiet hotel in Parioli.
Tripadvisor, August 2026, rated 4/5 by this guest
A very good hotel with decent and quiet rooms, although a bit small.
Google, November 2025, rated 5/5 by this guest
The soundproofing in the room could be improved, as we could hear noises from the hallway.
Booking network, April 2025, rated 9/10 by this guest
Breakfastcomplaints rising: 2.2 in 100 a year ago, 10.5 now4312Mostly good
The breakfast is very varied and includes fresh products.
Google, December 2025, rated 4/5 by this guest
Breakfast is also excellent.
Google, May 2026, rated 5/5 by this guest
Excellent rooms but a very poor breakfast compared to the stars it has
Google, November 2025, rated 1/5 by this guest
Value115Mostly good
Excellent value for money.
Google, January 2026, rated 5/5 by this guest
The staff are very friendly and helpful, and the breakfast is outstanding — really good value for money
Booking network, September 2025, rated 9/10 by this guest
very great place for a very big price
Booking network, January 2025, rated 9/10 by this guest
Room sizecomplaints rising: 1.1 in 100 a year ago, 9.5 now1510Mostly good
It was very comfortable; the rooms were large and clean, and the breakfast was delicious!
Google, September 2026, rated 5/5 by this guest
The double room was a good size, perfectly sized for the hotel's category.
Google, March 2026, rated 5/5 by this guest
Despite being a Diamond member, my room wasn't upgraded, and I was given what I believe is the smallest room in the hotel with the least view.
Google, October 2025, rated 3/5 by this guest
Room condition56Split
I was very satisfied with the service, but I was dissatisfied with the old sinks and faucets.
Google, March 2026, rated 2/5 by this guest
The hotel was very run down.
Booking network, November 2024, rated 5/10 by this guest
Hotel itself was a bit outdated and rough around the edges.
Google, November 2024, rated 3/5 by this guest
Too few mentions to judge: views and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,190 Google ratings
Problems guests raised
Raised most: unexpected charges and refunds, in 11 of 187 reviews.
Unexpected charges and refunds11 of 1871 in 17 reviews
Nooooo strictly for a fee!!!!!!
Tripadvisor, April 2026, rated 3/5 by this guest
Nooooo strictly for a fee!!!!!!
Tripadvisor, April 2026, rated 3/5 by this guest
Problems in the bathroom5 of 1871 in 37 reviews
The water is the bathroom had a hard time draining.
Google, July 2025, rated 3/5 by this guest
Water turns really cold & really hot while showering.
Google, September 2025, rated 4/5 by this guest
Complaints the hotel left unresolved4 of 1871 in 47 reviews
They took a hold on my card one week before my arrival without a notification, I had to chase them asking why are they charging me so early as on my booking says, “pay on arrival”, they didn’t refund me.
Google, March 2026, rated 1/5 by this guest
To my surprise, I was told that they were not authorized to call the police and that I would have to go to the police station myself.
Tripadvisor, December 2025, rated 1/5 by this guest
You need a taxi or scooter to get around4 of 1871 in 47 reviews
It's about a twenty minute taxi ride to the city center.
Google, June 2026, rated 4/5 by this guest
At first I thought we were a bit far from the city center, but a quick taxi, or a not so quick city bus ride, and we were there.
Google, May 2025, rated 5/5 by this guest
Serious reports
None found in 187 reviews.
Photos, checked
3 of the 60 guest photos we checked show damage or dirt (5%).
What it advertises, against the photos
Guests’ photos confirm: restaurant (3).
The hotel says it has no swimming pool or hot tub.
Price, place and rooms
Price
$186 is a typical night, from 299 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jan 2027, $149Dearest month: May 2027, $299
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- trivago.deals$242
- expedia.it$245
- amimir.com$245
- Agoda$246
- Booking.com$246
- Trip.com$246
- Hotels.com$246
- it.lastminute.com$246
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
No landmark, beach or station is within a half-hour walk; the closest is the Trevi Fountain, 3.1 km away.
- Nearest shop: Todis4 min walk267 m by road
- The Trevi Fountain3.1 km
- The Pantheon3.6 km
- The Colosseum4.4 km
- St. Peter's Basilica4.8 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
10 room types, from 14 to 36 m².
- Single Room14 m²Sleeps 1Balcony in its photos
- King Room19 m²Sleeps 2
- Twin Room19 m²Sleeps 2Balcony in its photos
- Queen Room19 m²Sleeps 2Balcony in its photos
- Room, 1 Queen Bed, Accessible19 m²Sleeps 2
- Twin Room - Mobility Access19 m²Sleeps 2Balcony in its photos
The other 4 room types
- Family Connecting Rooms20 m²Sleeps 42 Twin bed + 1 super-king bedBalcony in its photos
- Superior King Room21 m²Sleeps 2Balcony in its photos
- King Family Room21 m²Sleeps 3Balcony in its photos
- Junior Suite36 m²Sleeps 31 super-king bed + 1 Sofa bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.4 out of 10. Only 20% of the 7,758 hotels in Rome are rated lower, and a typical one is rated 9.0.
Every review site, out of 100
Trip.com rates it 90 out of 100 and Booking network rates it 84. Booking network only takes reviews from people who booked and stayed, while Trip.com takes them from anyone.
If room condition matters to you
Here, 6 of the 11 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Rome
The nearest first, with our score for each.
How we know
187 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 869 most recent reviews from Google, Tripadvisor and the Booking network. 187 of them describe a stay in the last 2 years and are the ones counted here; the rest were 94 older, 128 in other languages, 458 with a score but no words and 2 about the restaurant rather than a stay.
- The hotel replied to 156 of its 200 newest Google reviews.
- 13 in every 100 reviews thank a staff member by name.
- 5 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.