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San Valentino

3-star hotel · Rome, Rome

Long Weekend score

Weak

7 serious reports in 166 reviews. See them

Guests rate nearly every hotel highly: half the hotels in Rome are rated 9.0 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.

  • Rated higher than 9% of Rome hotels
  • 71% of guest comments are praise
  • 48% of guest photos show no damage
How this score is made
  • Rated higher than 9% of Rome hotels. Compared with 7,758 hotels in Rome. Counts for 50% of the score.
  • 71% of guest comments are praise. 268 praise, 110 complain. Counts for 30% of the score.
  • 48% of guest photos show no damage. 29 of 60 photos. Counts for 20% of the score.
  • Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
  • $1,221 a nighttypical for two, before tax · from $84
  • 1 min walkto Lepanto station
  • 166 guest reviewsfrom the last 2 years
  • 60 guest photostheirs, not the hotel's
San Valentino$1,221 a typical night
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At a glance

For

  • A station within walking distanceLepanto is 109 m away
  • Location101 praise · 1 complain
  • Staff84 praise · 12 complain

Against

  • Guest photos show wear and dirt31 of the 60 photos guests took, and 1 of the hotel's 40
  • Room condition40 complain · 1 praise
  • Problems in the bathroomcomplaints rising: 10.1 in 100 a year ago, 17.2 now23 of 166 guests
  • Mould or dampcomplaints falling: 16.5 in 100 a year ago, 8.0 now20 of 166 guests
  • Something broken in the roomcomplaints rising: 8.9 in 100 a year ago, 12.6 now18 of 166 guests

What guests reported

What guests say

166 reviews from the last 2 years. Most praised: location (101 guests). Weakest: room condition, where 40 of the 41 who mention it complain.

Location1011Strength

Great location to reach any other area of Rome: a few minutes walk and there is the metro.

Tripadvisor, November 2025, rated 3/5 by this guest

The only good thing about it is the location.

Google, September 2026, rated 1/5 by this guest
Staff8412Strength

I'd like to give a special shout-out to Sidorela, Alvin, and Usman for their immense helpfulness and kindness!

Google, April 2026, rated 5/5 by this guest

The location is excellent and the staff are incredibly friendly.

Booking network, May 2026, rated 10/10 by this guest

The staff wasn't helpful, promised to book taxi,, but didn't book and more small things.

Booking network, June 2026, rated 4/10 by this guest
Cleanliness4020Mostly good

Hotel nice friendly staff rooms I would say clean and nice the only drawback the doors that struggled to close because usu

Tripadvisor, January 2026, rated 4/5 by this guest

Very friendly staff, clean rooms, location is optimal to visit Vatican - 15 min on foot to Vatican Museums, 1 min on foot to subway station, a lot of cafes are in walking distance

Booking network, April 2026, rated 8/10 by this guest

We arrived and the room was dirry, the bed had a huge stain in the middle, the smell of humidity was unbelievable

Booking network, May 2026, rated 1/10 by this guest
Quiet at night148Mostly good

The location, the friendly staff, the peace and serenity.

Booking network, March 2026, rated 9/10 by this guest

Quiet, close to eateries and St Peter’s.

Booking network, June 2026, rated 7/10 by this guest

The room was poorly soundproofed; you could hear the flushing water running at night.

Google, August 2026, rated 3/5 by this guest
Valuecomplaints rising: 3.8 in 100 a year ago, 12.6 now1514Split

My main criticism is the value for money: booking through the website meant paying on a foreign website, totaling almost 400 euros for 2 days and 3 people.

Google, March 2026, rated 1/5 by this guest

A bit expensive for what it was though

Booking network, June 2026, rated 7/10 by this guest

Very expensive price 200€ one night.

Tripadvisor, October 2024, rated 1/5 by this guest
Beds88Split

The mattress was incredibly hard, making it almost impossible to sleep well and relax!

Google, August 2025, rated 2/5 by this guest

Everything was very clean and the bed was comfortable.

Google, September 2026, rated 4/5 by this guest

Personell was fine, mattress was good.

Booking network, August 2026, rated 6/10 by this guest
Room size57Split

Tiny, dirty rooms, where you can't even find drinking water, nothing works, not even the hairdryer, extremely unpleasant reception staff, so much so that they don't listen to anything you say, completely disinterested, an experience not recommended.

Google, June 2025, rated 1/5 by this guest

Old , small, watermark , smelly room and no wifi

Booking network, May 2025, rated 6/10 by this guest

Excellent location near the metro

Google, March 2025, rated 3/5 by this guest
Room condition140Weak spot

We have always had a great time, but you are really ready for renovation.

Booking network, December 2025, rated 8/10 by this guest

It definitely needs renovation.

Google, December 2025, rated 1/5 by this guest

Posizione, ed in generale abbastanza confortevole

Booking network, July 2026, rated 7/10 by this guest

Too few mentions to judge: views, food and breakfast.

Who stays, and their score out of 10

Couples7.1254 reviews
Solo travellers7.0239 reviews
Families7.282 reviews
Friends7.370 reviews
Business trips6.917 reviews

From every review of the last two years that gives a score and says who travelled, including those with no words.

All 762 Google ratings

5 stars38%
4 stars28%
3 stars16%
2 stars5%
1 star13%

Problems guests raised

Raised most: problems in the bathroom, in 23 of 166 reviews.

Problems in the bathroomcomplaints rising: 10.1 in 100 a year ago, 17.2 now23 of 1661 in 7 reviews

They really need to modernize the bathrooms; it's a huge hassle having to press a button to flush the toilet, and the shower water isn't even lukewarm, despite the heat; it comes out freezing cold.

Google, June 2026, rated 3/5 by this guest

I was strongly considering extending my stay until the hotel ran out of hot water and the daily rate near doubled.

Booking network, April 2026, rated 4/10 by this guest
Mould or dampcomplaints falling: 16.5 in 100 a year ago, 8.0 now20 of 1661 in 8 reviews

The only small issue we had with the room was that it had a musty smell when we arrived, but we opened the window and aired it out and it wasn’t an issue.

Google, May 2026, rated 5/5 by this guest

The rooms are very old, damp, with a hard bed and a strong smell of cigarettes; it feels like a hostel for couples renting by the hour.

Google, October 2024, rated 1/5 by this guest
Something broken in the roomcomplaints rising: 8.9 in 100 a year ago, 12.6 now18 of 1661 in 9 reviews

The hotel could need a little upgrade, some things in the room are broken and may need better fixing.

Booking network, May 2026, rated 8/10 by this guest

It was a shame the remote control didn't work.

Google, September 2025, rated 5/5 by this guest
Complaints the hotel left unresolvedcomplaints rising: 5.1 in 100 a year ago, 10.3 now13 of 1661 in 13 reviews

Bathroom smelled like strong sewage, air conditioning didn't work and I asked several times to arrange it.

Tripadvisor, April 2026, rated 3/5 by this guest

Also, the hot water didn't work, and when we asked the receptionist about it, he told us it was a temporary problem and that it had already been fixed, which wasn't true.

Google, September 2026, rated 2/5 by this guest
Heating and air conditioning9 of 1661 in 18 reviews

Heaters weren't hot at all

Booking network, December 2025, rated 7/10 by this guest

Faceva un pochino freddo termosifoni spenti

Booking network, December 2025, rated 7/10 by this guest
Not as shown or booked7 of 1661 in 24 reviews

The room is very basic and does not match the photos.

Booking network, April 2026, rated 5/10 by this guest

The pictures look better online then the actual room

Booking network, May 2025, rated 6/10 by this guest

Serious reports

7 in 166 reviews, most common first. Shown beside the score, never averaged into it.

Something stolen4 of 166 reviews

The cleaning staff stole €120 from us and the hotel completely washed their hands of it.

Google, September 2026, rated 1/5 by this guest

On the evening of September 18th, we discovered that 1,200 pounds (old-issue) had been stolen from our backpack, which had never left the hotel or our room.

Google, September 2026, rated 1/5 by this guest
A physical hazard3 of 166 reviews

In the room, we found a ladder next to the bed, a dirty towel hanging from the air conditioning unit, and pieces of wall falling off.

Google, August 2025, rated 1/5 by this guest
Someone fell illNone found
Bed bugs or bitesNone found
Harassment or discriminationNone found

These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.

Photos, checked

31 of the 60 guest photos we checked show damage or dirt (52%).

Guest photos showing damage or dirt31 of 6052%

Of 60 guest photos, 31 show damage or dirt: peeling paint or cracks in 18, stains in 11, broken fittings in 6 and mould or damp in 5, and some photos show more than one. Of the hotel's own 40, 1 do.

What it advertises, against the photos

Landmark viewin 0 of the hotel’s photos · 3 of guests’In photos, not advertised

The hotel says it has no swimming pool, spa, gym or hot tub.

Price, place and rooms

Price

$1,221 is a typical night, from 301 dates checked in the coming year.

$1,221Typical night
$84Cheapest night
$1,544Dearest night

Weekends cost 12% less than weekdays

A typical night, month by month

Cheapest month: Jan 2027, $84Dearest month: Jun 2027, $1,455

Prices on booking sites, the day we checked

What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.

  • amimir.com$142
  • kayak.it$150
  • hotelscombined.it$150
  • momondo.it$150
  • h-en.reserving.com$151
  • bluepillow.it$151
  • Vio.com$152
  • deals.goseek.com$152

Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.

Nearby

Lepanto station is 109 m away by road, about 1 minute on foot. There is 1 bar or club within 200 metres.

  1. Nearest station: Lepanto1 min walk109 m by road
  2. Nearest shop: Punto5 min walk352 m by road
  3. Nearest main road: Lungotevere Michelangelo443 m
  4. St. Peter's Basilica23 min walk1.8 km by road
  5. The Pantheon26 min walk1.9 km by road
  6. The Trevi Fountain2.3 km
  7. The Colosseum3.7 km

The lines are 5, 10 and 15 minutes on foot.

Bars and clubs right outside, within 200 m1
Places to eat within a 5 minute walk63

Distances follow the streets, not straight lines.

Rooms

7 room types, from 9 to 23 m².

  • Single Room9 m²Sleeps 1
  • Economy Double Room10 m²Sleeps 2No view
  • Double Room17 m²Sleeps 2
  • Twin Room17 m²Sleeps 2
  • Double Twin with Extra Bed20 m²Sleeps 3
  • Quadruple Room22 m²Sleeps 42 Twin bed + 1 Queen bed
The other 1 room types
  • Triple Room23 m²Sleeps 31 Twin bed + 1 Double bed

From the hotel's own room descriptions, checked against each room's photos.

How it compares

How it ranks

Guests who booked rate it 8 out of 10. Only 9% of the 7,758 hotels in Rome are rated lower, and a typical one is rated 9.0.

Every review site, out of 100

Google743.7 of 5 · 762 reviews
Tripadvisor743.7 of 5 · 595 reviews
Booking sites, guests who stayed808 of 10 · 2,255 reviews
Trip.com643.2 of 5 · 106 reviews

Google rates it 74 out of 100 and Booking network rates it 80. Booking network only takes reviews from people who booked and stayed, while Google takes them from anyone.

If room condition matters to you

Here, 40 of the 41 guests who mention room condition complain. These nearby hotels do better on it.

Singer Palace Hotel RomaMunicipio I · scored 99 out of 100 · $862 a night141StrengthThe St. Regis RomeCastro Pretorio · scored 86 out of 100 · $1,331 a night53Mostly goodSix Senses RomeTrevi · scored 72 out of 100 · $1,912 a night170Strength

More hotels in Rome

The nearest first, with our score for each.

Hotel RegnoRome · $276 a typical night62 · MixedHotel San AnselmoRome · $180 a typical night84 · StrongThe Hoxton, RomeRome · $244 a typical night71 · GoodBuenos Aires HotelRome · $138 a typical night44 · WeakHotel LocarnoMunicipio I · $611 a typical night96 · Strong

All hotels in Rome

How we know

166 reviews counted · 100 photos checked · updated 11 October 2026
  • We collected this hotel's 897 most recent reviews from Google, Tripadvisor and the Booking network. 166 of them describe a stay in the last 2 years and are the ones counted here; the rest were 77 older, 261 in other languages and 393 with a score but no words.
  • The hotel replied to 32 of its 200 newest Google reviews.
  • 3 in every 100 reviews thank a staff member by name.
  • 2 reviews mention a free upgrade, a cake or a gift.
  • We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
  • Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.
San Valentino1 of 5
A bedroom with a double bed under a vaulted ceiling and chandelier, a wall-mounted television, a dresser, a white wardrobe, and a mirror reflecting a picture of the Colosseum.
A bedroom with a double bed under a vaulted ceiling and chandelier, a wall-mounted television, a dresser, a white wardrobe, and a mirror reflecting a picture of the Colosseum.
A twin bedroom with two single beds with white bedding, wall lamps, a framed print of the Pantheon, and orange curtains beside a window.
A twin bedroom with two single beds with white bedding, wall lamps, a framed print of the Pantheon, and orange curtains beside a window.
A sitting area with a floral sofa, a framed print of Rome, a floor mirror and a nightstand, with an adjoining bedroom visible through an open doorway.
A sitting area with a floral sofa, a framed print of Rome, a floor mirror and a nightstand, with an adjoining bedroom visible through an open doorway.
A hotel reception area with a black and white checkered marble floor, a reception desk with computer monitors, a brochure rack, large decorative vases and a staircase.
A hotel reception area with a black and white checkered marble floor, a reception desk with computer monitors, a brochure rack, large decorative vases and a staircase.
A bathroom with travertine-style wall tiles, a pedestal sink, a bidet, a toilet, hanging towels and a wall-mounted cistern.
A bathroom with travertine-style wall tiles, a pedestal sink, a bidet, a toilet, hanging towels and a wall-mounted cistern.

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