The Britannia Hotel
4-star hotel · Castro Pretorio, Rome
Long Weekend score
MixedNo serious reports. in 294 reviews
Guests rate nearly every hotel highly: half the hotels in Rome are rated 9.0 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 37% of Rome hotels
- 81% of guest comments are praise
- 95% of guest photos show no damage
How this score is made
- Rated higher than 37% of Rome hotels. Compared with 7,758 hotels in Rome. Counts for 50% of the score.
- 81% of guest comments are praise. 612 praise, 145 complain. Counts for 30% of the score.
- 95% of guest photos show no damage. 57 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $207 a nighttypical for two, before tax · from $143
- 3 min walkto Repubblica station
- 294 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 15 min walk to the Trevi Fountain1.2 km by road
- A station within walking distanceRepubblica is 255 m away
- Staff215 praise · 6 complain
- Location173 praise · 2 complain
- Cleanliness75 praise · 9 complain
Against
- Room sizecomplaints falling: 20.2 in 100 a year ago, 11.4 now44 complain · 12 praise
- Room condition43 complain · 6 praise
- Heating and air conditioningcomplaints rising: 4.2 in 100 a year ago, 7.4 now18 of 294 guests
What guests reported
What guests say
294 reviews from the last 2 years. Most praised: staff (215 guests). Weakest: room condition, where 43 of the 49 who mention it complain.
Location1732Strength
Hotel location excellent,close to all the wonderful sites Rome had to offer.Staff friendly and helpful.Breakfast wonderf
Booking network, April 2026, rated 10/10 by this guest
The location was magnificent, 100 meters from Via Nazionale, a stone's throw from Roma Termini and the metro lines that pass through it.
Tripadvisor, March 2026, rated 5/5 by this guest
Staff2156Strength
Helpful, professional, friendly staff.
Booking network, January 2026, rated 9/10 by this guest
Excellent service by martina and her colleague who was from Sicily (forgot her name) showed us a detailed map and highlighted all key points and areas to go and see.
Google, November 2025, rated 5/5 by this guest
Lady on reception very unhelpful.
Booking network, November 2025, rated 7/10 by this guest
Cleanliness759Strength
The room was elegant, spotless, and equipped with every comfort one could ask for.
Google, October 2025, rated 5/5 by this guest
Comfy beds, clean rooms &:the staff were great.
Booking network, March 2026, rated 7/10 by this guest
The upholstery definitely needs to be cleaned.
Tripadvisor, September 2026, rated 3/5 by this guest
Quiet at night305Strength
The room was very well furnished, comfortable and quiet.
Google, March 2026, rated 5/5 by this guest
This hotel is small and quiet with friendly staff and great location .
Tripadvisor, April 2026, rated 5/5 by this guest
The room was quite warm and with the window being open meant quite noisy outside (however this is expected in a city!)
Booking network, February 2026, rated 8/10 by this guest
Breakfast6620Mostly good
Varied breakfasts, the dining room is a bit small.
Tripadvisor, June 2026, rated 5/5 by this guest
Excellent rooms and cleanliness, minibar, security, and best of all, breakfast was served just a few meters from the room.
Google, October 2026, rated 5/5 by this guest
Relatively limited choices at breakfast
Booking network, December 2025, rated 8/10 by this guest
Beds217Mostly good
Very clean and comfortable beds.
Booking network, November 2025, rated 10/10 by this guest
Clean room, comfy beds and lovely bathroom with large shower.
Booking network, August 2026, rated 10/10 by this guest
The mattresses could be improved.
Booking network, June 2026, rated 10/10 by this guest
Valuecomplaints falling: 5.0 in 100 a year ago, 1.7 now149Mostly good
Comfortable breakfast room - good value
Booking network, December 2025, rated 10/10 by this guest
No real issue and good overall value for Rome.
Google, July 2026, rated 4/5 by this guest
The price is excessively expensive for the price/quality ratio (300 euros/night).
Tripadvisor, June 2025, rated 2/5 by this guest
Room sizecomplaints falling: 20.2 in 100 a year ago, 11.4 now1244Weak spot
Rooms are a bit small but still functioning for two adults.
Google, June 2026, rated 4/5 by this guest
The room is cramped and the hotel is old, but that's how it is in Rome.
Google, August 2026, rated 4/5 by this guest
Small room, meeds a bit of renovation
Booking network, April 2026, rated 8/10 by this guest
Room condition643Weak spot
The hotel is poorly maintained.
Tripadvisor, June 2026, rated 1/5 by this guest
The room was a little dated and probably a little expensive for the facilities.
Booking network, June 2026, rated 7/10 by this guest
Staff were helpful and booked restaurants for us when we were unable to do so
Booking network, October 2025, rated 7/10 by this guest
Too few mentions to judge: views and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 781 Google ratings
Problems guests raised
Raised most: heating and air conditioning, in 18 of 294 reviews.
Heating and air conditioningcomplaints rising: 4.2 in 100 a year ago, 7.4 now18 of 2941 in 16 reviews
The rooms are hot and the bathrooms are weird.
Google, June 2026, rated 1/5 by this guest
Only downside was the room was too hot (poor aircon).Overall though, it is a lovely hotel in a great location.
Google, April 2026, rated 3/5 by this guest
Problems in the bathroomcomplaints rising: 1.7 in 100 a year ago, 4.0 now9 of 2941 in 33 reviews
Bathroom had a smell of drains but have come accept that in the med.
Booking network, November 2025, rated 7/10 by this guest
Shower wouldn't stay a constant temperature, toilet took about 30 seconds to flush anything (modern plumbing systems), and the hallways and outside areas looked a bit rundown.
Google, August 2026, rated 3/5 by this guest
Something broken in the roomcomplaints falling: 5.9 in 100 a year ago, 1.1 now9 of 2941 in 33 reviews
The Wi Fi was coming more or less.
Tripadvisor, October 2025, rated 3/5 by this guest
The TV was a smart TV, but it didn't work.
Google, October 2025, rated 3/5 by this guest
Complaints the hotel left unresolvedcomplaints rising: 1.7 in 100 a year ago, 3.4 now8 of 2941 in 37 reviews
I asked reception and they said they could change the channels language and would ask maintenance but they didn't do it.
Booking network, July 2026, rated 9/10 by this guest
The next day, they forgot to clean my room, and when I pointed it out at 4:30 PM, they had no one to fix the oversight.
Booking network, November 2025, rated 6/10 by this guest
Not as shown or booked7 of 2941 in 42 reviews
Booked a Deluxe room but bathroom was outdated and nothing like the photos online.
Google, May 2026, rated 3/5 by this guest
I find it misleading that the photos on the website of this hotel do not correspond at all to the room we ended up in.
Tripadvisor, March 2026, rated 3/5 by this guest
Unexpected charges and refundscomplaints rising: 1.7 in 100 a year ago, 2.9 now7 of 2941 in 42 reviews
We were hit with a few unexpected charges - our room was ready when we arrived 2 hours before check in but in order to use the room we were charged an additional 30 euro.
Google, December 2025, rated 4/5 by this guest
They never mentioned the city tax during booking or check-in, and only demanded extra money after my stay.
Booking network, November 2025, rated 1/10 by this guest
Serious reports
None found in 294 reviews.
Photos, checked
3 of the 60 guest photos we checked show damage or dirt (5%).
Guests’ photos confirm: restaurant (4), bathtub (4).
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Price
$207 is a typical night, from 304 dates checked in the coming year.
Weekends cost 23% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $154Dearest month: May 2027, $284
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- deals.goseek.com$241
- Super.com$247
- evendo.com$251
- amimir.com$255
- reserve-online.net$259
- Vio.com$262
- hotelscombined.it$262
- deals.etrip.net$262
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Repubblica station is 255 m away by road, about 3 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest shop: Carrefour Express1 min walk110 m by road
- Nearest station: Repubblica3 min walk255 m by road
- The Trevi Fountain15 min walk1.2 km by road
- The Colosseum19 min walk1.4 km by road
- The Pantheon24 min walk1.8 km by road
- St. Peter's Basilica4.0 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
7 room types, from 11 to 30 m².
- Basic Double Room11 m²Sleeps 2No view
- Small Double or Twin Room13 m²Sleeps 2Bathtub in its photosNo view
- Classic Room13 m²Sleeps 31 Double bedNo view
- Classic Double Room15 m²Sleeps 3Balcony in its photos
- Deluxe Double or Twin Room16 m²Sleeps 3
- Junior Suite, Terrace25 m²Sleeps 31 King bedBathtub
The other 1 room types
- Junior Suite with Terrace30 m²Sleeps 31 super-king bed + 1 Sofa bedBathtub in its photosBalcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.8 out of 10. 37% of the 7,758 hotels in Rome are rated lower, and a typical one is rated 9.0.
Every review site, out of 100
If room condition matters to you
Here, 43 of the 49 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Rome
The nearest first, with our score for each.
How we know
294 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 862 most recent reviews from Google, Tripadvisor and the Booking network. 294 of them describe a stay in the last 2 years and are the ones counted here; the rest were 124 older, 152 in other languages and 292 with a score but no words.
- The hotel replied to 178 of its 200 newest Google reviews.
- 12 in every 100 reviews thank a staff member by name.
- 22 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.