Trevi Palace Luxury Inn
4-star hotel · Trevi, Rome
Guests rate nearly every hotel highly: half the hotels in Rome are rated 9.0 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 17% of Rome hotels
- 77% of guest comments are praise
- 53% of guest photos show no damage
How this score is made
- Rated higher than 17% of Rome hotels. Compared with 7,758 hotels in Rome. Counts for 50% of the score.
- 77% of guest comments are praise. 502 praise, 152 complain. Counts for 30% of the score.
- 53% of guest photos show no damage. 32 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $215 a nighttypical for two, before tax · from $134
- 2 min walkto the Trevi Fountain
- 217 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 2 min walk to the Trevi Fountain141 m by road
- A station within walking distanceBarberini is 535 m away
- Private balcony9 guest photos show it
- Location167 praise · 1 complain
- Staff149 praise · 11 complain
Against
- Guest photos show wear and dirt28 of the 60 photos guests took, and 1 of the hotel's 40
- Room condition34 complain · 6 praise
- Quiet at night33 complain · 27 praise
- Valuecomplaints rising: 5.0 in 100 a year ago, 7.3 now13 complain · 7 praise
- Something broken in the room25 of 217 guests
What guests reported
What guests say
217 reviews from the last 2 years. Most praised: location (167 guests). Weakest: room condition, where 34 of the 40 who mention it complain.
Location1671Strength
The location of this hotel is superb!
Google, June 2026, rated 4/5 by this guest
The location is the biggest advantage, but it is a bit difficult to get there with luggage.
Google, July 2026, rated 4/5 by this guest
Staff14911Strength
Amazing location, quiet air conditioned rooms, clean, friendly accommodating staff, wifi good.
Booking network, August 2026, rated 10/10 by this guest
Lorenzo in particular was very helpful
Tripadvisor, November 2025, rated 5/5 by this guest
Night desk staff very rude.
Tripadvisor, September 2026, rated 1/5 by this guest
Room size358Mostly good
Large room, balcony and living room
Booking network, June 2026, rated 9/10 by this guest
Location was perfect and the room size was great.
Google, June 2026, rated 4/5 by this guest
The only down side to it, the rooms are extremely small.
Tripadvisor, June 2026, rated 4/5 by this guest
Beds174Mostly good
Welcoming and helpful staff, adequate air conditioning for our warm blood, great bathroom and shower, extremely comfortable bed - perfect!
Booking network, January 2026, rated 10/10 by this guest
The bed was very comfortable and the breakfast had a good choice.
Tripadvisor, December 2025, rated 4/5 by this guest
The rooms was too small and uncomfortable, the beds are uncomfortable
Google, August 2025, rated 1/5 by this guest
Cleanliness5419Mostly good
Very good and clean room (drinks in fridge seemingly are part of the deal) good breakfast and great place to get to all the attractions.
Tripadvisor, March 2026, rated 5/5 by this guest
Location, facilities, clean, helpful staff, air conditioning in August, quiet rooms
Booking network, August 2026, rated 10/10 by this guest
Our room was grubby and dirty.
Google, March 2026, rated 3/5 by this guest
Breakfastcomplaints falling: 16.5 in 100 a year ago, 9.4 now4029Split
Breakfast was very disappointing.
Tripadvisor, May 2026, rated 1/5 by this guest
Breakfast could be better .
Tripadvisor, November 2024, rated 5/5 by this guest
Breakfast was continental but the hot food was poor.
Tripadvisor, September 2025, rated 3/5 by this guest
Quiet at night2733Split
Dustcarts did wake me though.
Google, April 2026, rated 5/5 by this guest
Very nosey through the night bins emptied between 1-4am deliveries all night and the seagulls were horrendous throughout the night
Google, March 2026, rated 4/5 by this guest
It was nice, but because of so many people I would never go to Rome again
Booking network, April 2026, rated 6/10 by this guest
Valuecomplaints rising: 5.0 in 100 a year ago, 7.3 now713Weak spot
The price quality - price is also greatly overrated as is the name PALACE LUXURY INN which is a trompe d'oeil and in reality this hotel should be rated 3 stars.
Tripadvisor, December 2024, rated 3/5 by this guest
Excellent value for money
Tripadvisor, October 2024, rated 5/5 by this guest
Excellent value for money and wonderful service.
Booking network, August 2025, rated 10/10 by this guest
Room condition634Weak spot
The rooms are not dirty just old.
Tripadvisor, October 2025, rated 4/5 by this guest
We stayed in the Pietro Da Cortona Suite and it was very dated and could do with a refurb, shower area felt a little unstable and had no lights inside.
Tripadvisor, September 2026, rated 3/5 by this guest
The sofa could do with being changed to a bit more upto date one.
Tripadvisor, May 2026, rated 3/5 by this guest
Too few mentions to judge: views and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 456 Google ratings
Problems guests raised
Raised most: something broken in the room, in 25 of 217 reviews.
Something broken in the room25 of 2171 in 9 reviews
First we had a room without a working TV and then our room didn’t have any hot water.
Booking network, January 2025, rated 7/10 by this guest
Ie missing wardrobe handles to access safe etc, shower jets target the gap in the door and soak the floor.
Booking network, March 2025, rated 9/10 by this guest
Mould or damp23 of 2171 in 9 reviews
Washroom had mold on baseboards and tile.
Tripadvisor, August 2026, rated 2/5 by this guest
Some minor cosmetic faults in the bathroom due to wooden windows in the shower that created mould but nothing that was an issue.
Tripadvisor, February 2026, rated 5/5 by this guest
Heating and air conditioning22 of 2171 in 10 reviews
AC did not work well and it was 95 degrees outside.
Booking network, June 2026, rated 4/10 by this guest
The room was very comfy but the only con was the air conditioning that didn’t work, even though they provided a small heater.
Google, November 2025, rated 5/5 by this guest
Problems in the bathroom20 of 2171 in 11 reviews
Little bit outdated, shower door was coming off.
Booking network, June 2026, rated 7/10 by this guest
Mould all round tiles and silicone.
Tripadvisor, February 2026, rated 3/5 by this guest
Not as shown or booked19 of 2171 in 11 reviews
This hotel website is very misleading what you see is not what you get !!!
Google, August 2026, rated 1/5 by this guest
In reality we got a dingy room, the lights needed to be on even in the middle of the day.
Tripadvisor, August 2026, rated 1/5 by this guest
Complaints the hotel left unresolved14 of 2171 in 16 reviews
Unfortunately the accommodation was poor with dirty toilet cracked mirror a chipped bath ripped chair and mould in the fridge which was reported twice.
Google, August 2026, rated 3/5 by this guest
The hot food was cold and the coffee was lukewarm when asked for hot was told that needed to be drank first
Tripadvisor, December 2025, rated 4/5 by this guest
Serious reports
5 in 217 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard4 of 217 reviews
Plus shower water or rain water + marble bathroom floor is a massive slip hazard.
Tripadvisor, February 2026, rated 2/5 by this guest
They had deep shower over baths which were very dangerous for older folk.
Tripadvisor, May 2026, rated 2/5 by this guest
Someone fell ill1 of 217 reviews
WiFi is not working, impossible to take shower, I don’t know maybe our room only doesn’t have hot water, water was cold, got sick , because took shower in cold water
Booking network, November 2024, rated 5/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
28 of the 60 guest photos we checked show damage or dirt (47%).
Guest photos showing damage or dirt28 of 6047%
Of 60 guest photos, 28 show damage or dirt: stains in 17, peeling paint or cracks in 9, mould or damp in 4 and dirty surfaces in 4, and some photos show more than one. Of the hotel's own 40, 1 do.
What it advertises, against the photos
Guests’ photos confirm: restaurant (1), private balcony (9).
The hotel says it has no swimming pool or gym.
Price, place and rooms
Price
$215 is a typical night, from 281 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Dec 2026, $135Dearest month: May 2027, $418
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$207
- Agoda$216
- kayak.it$216
- hotelscombined.it$216
- momondo.it$216
- Vio.com$217
- hometogo.com$217
- deals.etrip.net$217
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The Trevi Fountain is 141 m away by road, about 2 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest shop: Salumi e Formaggi2 min walk121 m by road
- The Trevi Fountain2 min walk141 m by road
- Nearest station: Barberini7 min walk535 m by road
- The Pantheon10 min walk769 m by road
- The Colosseum20 min walk1.5 km by road
- St. Peter's Basilica3.0 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
14 room types, from 21 to 60 m².
- Classic Double or Twin Room21 m²Sleeps 2
- Classic Room (for 3 people)21 m²Sleeps 31 Double bed + 1 Sofa bed
- Deluxe Triple Room23 m²Sleeps 31 Sofa bed + 1 Queen bed + 2 Twin bed + 1 Sofa bed
- Superior Junior Suite (4 Adults)23 m²Sleeps 41 Sofa bed + 1 Queen bed
- Superior Suite27 m²Sleeps 21 super-king bedBalcony
- Junior Suite32 m²Sleeps 21 super-king bed
The other 8 room types
- Junior Suite (for 4 people)32 m²Sleeps 41 Double bed + 1 Sofa bed
- Junior Suite (3 Adults)32 m²Sleeps 31 Sofa bed + 1 Queen bedBathtub in its photos
- Suite (4 Adults)45 m²Sleeps 41 Queen bed + 1 Sofa bed
- Suite (3 Adults)45 m²Sleeps 31 Queen bed + 1 Sofa bed
- Suite45 m²Sleeps 51 super-king bedBathtub in its photos
- Imperial Suite60 m²Sleeps 51 super-king bedBathtub in its photosBalcony
- Presidential Suite, Terrace (Private Jacuzzi on the rooftop)60 m²Sleeps 51 Double bed + 1 Sofa bed + 1 Twin bedBalcony
- Quadruple Room Ground FloorNot statedSleeps 44 Twin bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.3 out of 10. Only 17% of the 7,758 hotels in Rome are rated lower, and a typical one is rated 9.0.
Every review site, out of 100
24 Google reviewers ticked "Quiet", yet 33 guests complain about noise.
If room condition matters to you
Here, 34 of the 40 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Rome
The nearest first, with our score for each.
How we know
217 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 685 most recent reviews from Google, Tripadvisor and the Booking network. 217 of them describe a stay in the last 2 years and are the ones counted here; the rest were 295 older, 8 in other languages and 165 with a score but no words.
- The hotel replied to 0 of its 200 newest Google reviews.
- 11 in every 100 reviews thank a staff member by name.
- 9 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.