Trevi Rome Suite
4-star hotel · Trevi, Rome
Long Weekend score
Mixed4 serious reports in 171 reviews: a physical hazard (4)
Guests rate nearly every hotel highly: half the hotels in Rome are rated 9.0 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 33% of Rome hotels
- 88% of guest comments are praise
- 83% of guest photos show no damage
How this score is made
- Rated higher than 33% of Rome hotels. Compared with 7,758 hotels in Rome. Counts for 50% of the score.
- 88% of guest comments are praise. 368 praise, 49 complain. Counts for 30% of the score.
- 83% of guest photos show no damage. 50 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $188 a nighttypical for two, before tax · from $100
- 3 min walkto the Trevi Fountain
- 171 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 3 min walk to the Trevi Fountain188 m by road
- Location136 praise · 2 complain
- Staff84 praise · 11 complain
- Room size62 praise · 1 complain
Against
- Guest photos show wear and dirt10 of the 60 photos guests took, and 0 of the hotel's 40
- Room conditioncomplaints falling: 8.8 in 100 a year ago, 2.9 now13 complain · 8 praise
- Complaints the hotel left unresolvedcomplaints rising: 7.4 in 100 a year ago, 14.3 now15 of 171 guests
- Unexpected charges and refundscomplaints rising: 6.6 in 100 a year ago, 11.4 now13 of 171 guests
- Problems in the bathroom13 of 171 guests
What guests reported
What guests say
171 reviews from the last 2 years. Most praised: location (136 guests). Weakest: room condition, where 13 of the 21 who mention it complain.
Location1362Strength
The location, the staff, the organization with WhatsApp, the welcome, the advice...
Google, November 2025, rated 5/5 by this guest
Perfect city center location and the boutique hotel vibes are amazing.
Google, March 2026, rated 5/5 by this guest
Room size621Strength
The room was spacious and comfortable.
Google, November 2025, rated 5/5 by this guest
It's right in front of the Trevi Fountain, the price is reasonable, and the room size is at least twice as big as other places.
Google, April 2026, rated 5/5 by this guest
Staffcomplaints rising: 5.9 in 100 a year ago, 8.6 now8411Strength
We really appreciated the support we were given by the staff at Trevi Rome Suite on our recent stay.
Google, October 2025, rated 5/5 by this guest
Top-notch cleanliness and a warm welcome.
Google, April 2026, rated 5/5 by this guest
When I refused, and after contacting the property, I received very hasty and unprofessional responses regarding my request for an alternative of the same standard or a refund of the difference.
Google, October 2026, rated 1/5 by this guest
Cleanlinesscomplaints falling: 5.1 in 100 a year ago, 2.9 now448Mostly good
The location, the cleanliness, the bed, the bathroom, the reception, the elevator!
Google, February 2026, rated 5/5 by this guest
Location and cleanliness are what make me give them this rating.
Google, November 2025, rated 5/5 by this guest
The only note was about the cleaning service, cus after our first day, they come but only to making the bed, they didn’t change the sheets …
Google, April 2025, rated 4/5 by this guest
Beds165Mostly good
We stayed in an apartment which worked very well, had comfortable bedding and good kitchen facilities with a fridge and microwave.
Tripadvisor, November 2025, rated 5/5 by this guest
The room was a good size, clean and comfortable beds with decent shower, safe and mini bar.
Tripadvisor, February 2025, rated 4/5 by this guest
The room was quite spacious, but the sofa bed was rather uncomfortable and needed a new mattress.
Google, March 2026, rated 4/5 by this guest
Quiet at night114Mostly good
Our room was quiet, apart from some occasional noise from the odd person down in the street, and birds, so no traffic or anything disturbing and we never saw or heard any other guests.
Tripadvisor, June 2026, rated 5/5 by this guest
Excellent experience in the center of Rome and quiet.
Tripadvisor, February 2025, rated 5/5 by this guest
The only downsides are that the building is a little tricky to access (not surprising given its location), and the street below our room was pretty lively with folks until late.
Booking network, September 2025, rated 10/10 by this guest
Valuecomplaints falling: 3.7 in 100 a year ago, 0.0 now75Split
Worth every Euro for comfort and history
Booking network, August 2025, rated 8/10 by this guest
Raport grozav calitate preț, situată foarte bine, personal amabil , clădire superbă.
Booking network, March 2025, rated 8/10 by this guest
Room conditioncomplaints falling: 8.8 in 100 a year ago, 2.9 now813Weak spot
A bit outdated.Lot of stairs.
Booking network, May 2025, rated 8/10 by this guest
Nice unique apartment in old house.
Tripadvisor, October 2025, rated 4/5 by this guest
OLD HOUSE - THE LIFT IS A LITTEL SMALL.
Booking network, December 2024, rated 6/10 by this guest
Too few mentions to judge: views, breakfast and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 239 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 15 of 171 reviews.
Complaints the hotel left unresolvedcomplaints rising: 7.4 in 100 a year ago, 14.3 now15 of 1711 in 11 reviews
Refused to help or address any of the issues that were brought up.
Booking network, September 2025, rated 2/10 by this guest
The phone was still behind the reception desk and we did not get an answer all night.
Booking network, July 2025, rated 4/10 by this guest
Unexpected charges and refundscomplaints rising: 6.6 in 100 a year ago, 11.4 now13 of 1711 in 13 reviews
Furthermore, they charged us for luggage storage and, to make matters worse, forced us to retrieve it before 7:00 PM, which is very inconvenient for those of us with later flights or trains.
Google, March 2026, rated 1/5 by this guest
They charge an extra $100 per person.
Booking network, June 2025, rated 4/10 by this guest
Problems in the bathroom13 of 1711 in 13 reviews
The bathroom water heater floaded one night.
Booking network, June 2025, rated 4/10 by this guest
Shower didn’t work (hot water).
Booking network, November 2024, rated 6/10 by this guest
Not as shown or bookedcomplaints falling: 7.4 in 100 a year ago, 0.0 now10 of 1711 in 17 reviews
The room was not the one pictured when I booked, so was a little darker than expected, with no outlook.
Booking network, August 2025, rated 8/10 by this guest
The room didn't match the description very closely and just felt lower end than the price and pictures would lead you to believe.
Booking network, July 2025, rated 3/10 by this guest
Heating and air conditioningcomplaints falling: 5.9 in 100 a year ago, 2.9 now9 of 1711 in 19 reviews
Being typical Brits, the air con unit wasn't on and it got a little warm at night for us!
Booking network, April 2025, rated 10/10 by this guest
They charge you for it, and it doesn't work because they disconnect the compressor to save electricity.
Google, July 2025, rated 2/5 by this guest
Serious reports
4 in 171 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard4 of 171 reviews
I Have a spinal cord injury and I slipped over on the air-conditioning water.
Google, September 2025, rated 2/5 by this guest
On top of this there was a leakage on the AC which made wet also the floor in the corridor (my kids fall 3 times on the wet floor because of that ) - u have no choice....or AC on and wet floor with 3 small kids ....r 40 degrees and no water on the floor.
Google, August 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
10 of the 60 guest photos we checked show damage or dirt (17%).
Guest photos showing damage or dirt10 of 6017%
Of 60 guest photos, 10 show damage or dirt: stains in 7, peeling paint or cracks in 5, broken fittings in 3 and dirty surfaces in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: private balcony (1).
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Price
$188 is a typical night, from 285 dates checked in the coming year.
Weekends cost 11% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $108Dearest month: Aug 2027, $639
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Vio.com$166
- deals.goseek.com$166
- deals.etrip.net$166
- billabook.com$178
- hotelsearch.beddy.io$185
- Super.com$188
- evendo.com$188
- Booking.com$238
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The Trevi Fountain is 188 m away by road, about 3 minutes on foot. There are 2 bars or clubs within 200 metres.
- The Trevi Fountain3 min walk188 m by road
- Nearest shop: Salumi e Formaggi5 min walk371 m by road
- Nearest station: Barberini10 min walk784 m by road
- The Pantheon11 min walk816 m by road
- The Colosseum18 min walk1.4 km by road
- St. Peter's Basilica3.0 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
9 room types, from 21 to 70 m².
- Standard Double Room21 m²Sleeps 2No view
- Double Room (Flexible with room change)27 m²Sleeps 4
- Superior Double Room27 m²Sleeps 4
- Deluxe Double Room32 m²Sleeps 5No view
- Suite54 m²Sleeps 72 super-king bed + 1 Sofa bed
- Apartment55 m²Sleeps 61 Sofa bed
The other 3 room types
- Executive Suite58 m²Sleeps 71 super-king bed + 2 Sofa bed
- Family Duplex, 1 Bedroom70 m²Sleeps 4
- One-Bedroom Apartment - Split Level70 m²Sleeps 4Bathtub in its photosBalcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.7 out of 10. 33% of the 7,758 hotels in Rome are rated lower, and a typical one is rated 9.0.
Every review site, out of 100
If room condition matters to you
Here, 13 of the 21 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Rome
The nearest first, with our score for each.
How we know
171 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 893 most recent reviews from Google, Tripadvisor and the Booking network. 171 of them describe a stay in the last 2 years and are the ones counted here; the rest were 262 older, 179 in other languages and 281 with a score but no words.
- The hotel replied to 21 of its 200 newest Google reviews.
- 7 in every 100 reviews thank a staff member by name.
- 3 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.