Ascott Sathorn Bangkok
5-star hotel · Sathon, Bangkok
Long Weekend score
StrongNo serious reports. in 295 reviews
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 75% of Bangkok hotels
- 87% of guest comments are praise
- 97% of guest photos show no damage
How this score is made
- Rated higher than 75% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 87% of guest comments are praise. 641 praise, 97 complain. Counts for 30% of the score.
- 97% of guest photos show no damage. 58 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $123 a nighttypical for two, before tax · from $110
- 4 min walkto Saint Louis station
- 295 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceSaint Louis is 331 m away
- Staff164 praise · 10 complain
- Location124 praise · 4 complain
- Room size122 praise · 0 complain
- Cleanliness59 praise · 3 complain
Against
- On a main road: Sathon Tai Road12 m from the building
- Room conditioncomplaints falling: 12.6 in 100 a year ago, 6.2 now29 complain · 10 praise
- Quiet at night14 complain · 10 praise
- A facility closedcomplaints falling: 6.6 in 100 a year ago, 0.8 now12 of 295 guests
What guests reported
What guests say
295 reviews from the last 2 years. Most praised: staff (164 guests). Weakest: room condition, where 29 of the 39 who mention it complain.
Room size1220Strength
Nice big room, lovely pool, great breakfast, location was excellent for travel round the city as the skytrain was more or less outside.
Booking network, September 2026, rated 10/10 by this guest
Very spacious accommodation.
Booking network, March 2026, rated 9/10 by this guest
Pool491Strength
There's a large swimming pool and fitness center, perfect for both relaxation and work.
Google, December 2025, rated 5/5 by this guest
The hotel also has a great rooftop pool.
Google, February 2026, rated 5/5 by this guest
Facilities wise, the only shortcoming is swimming pool under renovation.
Tripadvisor, May 2025, rated 5/5 by this guest
Location1244Strength
Great location, friendly staff
Tripadvisor, July 2026, rated 5/5 by this guest
There are a number of restaurants nearby and the Saint Louis Skytrain stop is just steps from the front door.
Booking network, March 2026, rated 10/10 by this guest
However, the location is very far from Bangkok's markets, malls, and shopping areas.
Google, August 2025, rated 4/5 by this guest
Cleanliness593Strength
Spacious and clean with lots of amenities, making it convenient for families with elderly and children.
Booking network, December 2025, rated 10/10 by this guest
The accommodations are comfortable, the rooms are spacious, clean, the amenities are condo-like, the location is close to the BTS, the transportation is very convenient, the staff is friendly, the pools and the gym are huge, the breakfast is good to relax and work, and it is worth it and want to…
Tripadvisor, December 2025, rated 5/5 by this guest
2) I found a couple of nail clippings on the bedroom carpet, hard to see unless looking for them as similar to the carpet colour (I stood on one, an "ew" moment), but the bedroom carpet was otherwise stain free and high quality, and the apartment overall seemed to be clean - I blame a gross recent…
Booking network, November 2024, rated 8/10 by this guest
Staff16410Strength
Last-minute special requests were handled immediately.
Google, December 2025, rated 5/5 by this guest
Their exceptional hospitality and attentiveness throughout our stay truly made a difference.
Google, September 2026, rated 5/5 by this guest
The staff took a very long time to arrive to fix it, and they didn't seem to care when I complained to the hotel.
Google, January 2026, rated 1/5 by this guest
Views262Strength
Awesome view, clean and comfortable room
Booking network, September 2026, rated 10/10 by this guest
Convenient, comfortable, and with a beautiful city view.
Google, April 2026, rated 5/5 by this guest
The windows faced into the lobby.
Booking network, April 2026, rated 7/10 by this guest
Valuecomplaints falling: 3.0 in 100 a year ago, 0.0 now285Mostly good
The room was spacious, and it was excellent value for money for this season.
Google, October 2026, rated 5/5 by this guest
Very good value for money serviced apartment however the location is not very suitable if you just in the tourist mood.
Google, February 2026, rated 5/5 by this guest
For the price, there are more modern rooms and hotels in better locations in Bangkok.
Google, July 2025, rated 4/5 by this guest
Food113Mostly good
The hotel restaurant is excellent too!
Booking network, March 2026, rated 10/10 by this guest
The restaurant served delicious food and the swimming pool was clean.
Tripadvisor, May 2026, rated 5/5 by this guest
The only bad thing is the food
Google, August 2025, rated 5/5 by this guest
Beds156Mostly good
We had an apartment with very comfortable beds and plenty of space.
Tripadvisor, December 2025, rated 5/5 by this guest
Rooms are huge and the bed is very comfortable.
Booking network, September 2026, rated 8/10 by this guest
Bed pillows was so hard that I couldn't sleep
Booking network, July 2026, rated 5/10 by this guest
Breakfast2320Split
Breakfast could be more varied, but overall I was still happy with it and would stay here again.
Google, April 2026, rated 5/5 by this guest
Breakfast is a bit limited
Booking network, November 2025, rated 9/10 by this guest
Breakfast was disappointing.
Booking network, October 2025, rated 9/10 by this guest
Quiet at night1014Split
The only comment I’d make is that the main road can be very loud until about 11pm/12am, but we got used to to it.
Google, January 2026, rated 5/5 by this guest
There was sound of air con compressor kicking in every now and then that made high pitch sound.
Booking network, January 2026, rated 9/10 by this guest
The room is a walk-through room, so you can hear the neighbors.
Google, December 2025, rated 4/5 by this guest
Room conditioncomplaints falling: 12.6 in 100 a year ago, 6.2 now1029Weak spot
A pity that their apartments are a lil dated but it’s still of a certain standard.
Google, February 2026, rated 4/5 by this guest
Great rooms for the regular traveller, a bit dated but comfortable.
Google, May 2026, rated 4/5 by this guest
It's an old, cozy hotel with great service.
Google, March 2026, rated 5/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,507 Google ratings
Problems guests raised
Raised most: a facility closed, in 12 of 295 reviews.
A facility closedcomplaints falling: 6.6 in 100 a year ago, 0.8 now12 of 2951 in 25 reviews
Excellent gym and spa facility, which unfortunately has just closed.
Booking network, March 2025, rated 9/10 by this guest
I gave it four stars mainly because they used to have a large gym, which they don't have anymore.
Google, May 2025, rated 4/5 by this guest
Problems in the bathroom8 of 2951 in 37 reviews
The bathroom plumbing leaks, leaving water all over the floor.
Google, July 2026, rated 1/5 by this guest
If we had to find a drawback, it would be the lack of a water dispenser, the absence of streaming services like Netflix and YouTube on the TV, and slightly weak water pressure in the bathroom.
Google, February 2026, rated 5/5 by this guest
Not as shown or bookedcomplaints falling: 3.0 in 100 a year ago, 0.8 now6 of 2951 in 49 reviews
but beware their old big gym Cascade club was closed at May already, but agoda & booking.com haven't delete the old gym house pics, their new gym room is very small, if you are a gym rat, you have to consider this new gym facility satisfy you or not.
Google, August 2025, rated 4/5 by this guest
The hotel looked a lot better than it did in the pictures.
Booking network, January 2025, rated 9/10 by this guest
Unexpected charges and refunds6 of 2951 in 49 reviews
We were charged extra for a bed for my son which would have been fine but they placed it next to something very noisy that keep coming on every 20 mins so I had to switch beds with him and didn't get any sleep that night
Booking network, January 2026, rated 5/10 by this guest
They artificially raise the price when applying the voucher, so you save no money.
Google, February 2026, rated 1/5 by this guest
Complaints the hotel left unresolved5 of 2951 in 59 reviews
Repeated complaints but no solution.
Google, April 2025, rated 1/5 by this guest
There is a bad smell coming out of the bathrooms which we reported but wasn't sorted out.
Booking network, May 2025, rated 8/10 by this guest
Building work during the stay5 of 2951 in 59 reviews
However, it was closed on April 19, 2025, due to renovations, and we were not informed about this.
Google, April 2025, rated 3/5 by this guest
Even though the swimming pool was under temporary renovation, the concierge team, especially Mr Navee Rattanamongkol, arranged free transportation for me very efficiently all the time to a nearby swimming pool of Sommerset hotel of the same group.
Tripadvisor, June 2025, rated 5/5 by this guest
Serious reports
None found in 295 reviews.
Photos, checked
2 of the 60 guest photos we checked show damage or dirt (3%).
Guests’ photos confirm: swimming pool (4), restaurant (4), bar (2), bathtub (2).
Price, place and rooms
Price
$123 is a typical night, from 298 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: May 2027, $111Dearest month: Feb 2027, $123
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- evendo.com$110
- Vio.com$117
- deals.etrip.net$117
- deals.goseek.com$117
- Agoda$123
- Booking.com$123
- Trip.com$123
- expedia.co.th$123
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Saint Louis station is 331 m away by road, about 4 minutes on foot. There are 4 bars or clubs within 200 metres.
- Nearest main road: Sathon Tai Road12 m
- Nearest station: Saint Louis4 min walk331 m by road
- Nearest shop: Freshmart6 min walk463 m by road
- Wat Arun6.1 km
- Khao San Road7.1 km
- The Grand Palace7.2 km
- Chatuchak Market10.2 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
6 room types, from 58 to 167 m².
- Premier Studio58 m²Sleeps 31 super-king bedBathtub in its photos
- Executive One-Bedroom Apartment75 m²Sleeps 3
- Premier One-Bedroom Apartment97 m²Sleeps 3Bathtub in its photos
- Deluxe Two-Bedroom Apartment106 m²Sleeps 5
- Executive Two-Bedroom Apartment123 m²Sleeps 5Bathtub in its photosBalcony in its photos
- Three-Bedroom Apartment167 m²Sleeps 7BathtubBalcony in its photos
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.9 out of 10. 75% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
14 Google reviewers ticked "Quiet", yet 14 guests complain about noise, and Sathon Tai Road runs 12 m away.
If room condition matters to you
Here, 29 of the 39 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
295 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 864 most recent reviews from Google, Tripadvisor and the Booking network. 295 of them describe a stay in the last 2 years and are the ones counted here; the rest were 141 older, 116 in other languages, 311 with a score but no words and 1 about the restaurant rather than a stay.
- The hotel replied to 193 of its 200 newest Google reviews.
- 12 in every 100 reviews thank a staff member by name.
- 15 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.
