Chatrium Hotel Riverside Bangkok
5-star hotel · Bang Kho Laem, Bangkok
Long Weekend score
StrongNo serious reports. in 292 reviews
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 90% of Bangkok hotels
- 94% of guest comments are praise
- 93% of guest photos show no damage
How this score is made
- Rated higher than 90% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 94% of guest comments are praise. 771 praise, 51 complain. Counts for 30% of the score.
- 93% of guest photos show no damage. 56 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $152 a nighttypical for two, before tax · from $112
- 3 min walkto 7-Eleven
- 292 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Water view24 guest photos show it
- Private balcony10 guest photos show it
- Staff191 praise · 5 complain
- Views117 praise · 0 complain
- Breakfast98 praise · 15 complain
Against
- Room condition12 complain · 5 praise
What guests reported
What guests say
292 reviews from the last 2 years. Most praised: staff (191 guests). Weakest: room condition, where 12 of the 17 who mention it complain.
Views1170Strength
Luxury city hotel with fantastic views.
Booking network, September 2026, rated 9/10 by this guest
By far the best hotel with food, river view and very comfortable.
Booking network, August 2026, rated 10/10 by this guest
Room size701Strength
Great food and rooms were very spacious and comfortable.
Tripadvisor, August 2026, rated 5/5 by this guest
Room was spacious and the view amazing.
Google, August 2026, rated 5/5 by this guest
We got a room with a balcony, had plenty of room in the kitchen and lounge area not so much in the bedroom.
Tripadvisor, October 2026, rated 3/5 by this guest
Pool551Strength
I prefer the infinity pool higher up than a lower pool by the river, but still a great pool.
Tripadvisor, August 2026, rated 5/5 by this guest
The pool is great and there's a fitness center.
Booking network, September 2026, rated 10/10 by this guest
The only downside was that the pool area was too chaotic for the price range…peace and quiet were nowhere to be found.
Google, July 2026, rated 4/5 by this guest
Food421Strength
Room service food was excellent!
Tripadvisor, August 2026, rated 5/5 by this guest
The service was excellent, the food was delicious, and the view was beautiful.
Google, October 2026, rated 5/5 by this guest
The food wasn't great, and it was crowded, mostly with foreigners.
Google, October 2026, rated 5/5 by this guest
Staff1915Strength
Atmosphere was very friendly, helpful, very good services everywhere !
Tripadvisor, September 2026, rated 5/5 by this guest
Very efficient, polite and friendly staff.
Booking network, August 2026, rated 10/10 by this guest
Almost all the staff were very friendly, but the young female staff member serving breakfast did not answer multiple times and had a unpleasant expression.
Google, August 2026, rated 5/5 by this guest
Location934Strength
Just a nice stroll to the Asiatique and access to the River Cruise Pier.
Tripadvisor, October 2026, rated 5/5 by this guest
Location is great, area around is busy as expected but lots of foods.
Tripadvisor, September 2026, rated 5/5 by this guest
A nice, upscale hotel, but a bit far from the malls (30 minutes), but everything else is above average.
Google, July 2026, rated 5/5 by this guest
Cleanliness564Strength
A very classy and clean modern hotel on the river.
Booking network, September 2026, rated 10/10 by this guest
Everything was spotlessly clean, the staff were so helpfull, and the pool and breakfast were fantastic.
Booking network, August 2026, rated 10/10 by this guest
But the cleanliness of the room could perhaps be improved.
Tripadvisor, October 2026, rated 4/5 by this guest
Value212Strength
Best value for money, with the same Chao Phraya River views as the Shangri-La, just across the bridge, and the price is 1/5 cheaper for the same room size.
Google, July 2026, rated 4/5 by this guest
the most worth it riverside hotel
Tripadvisor, October 2026, rated 5/5 by this guest
Never book it directly from their website the prices are more than double and they do not accept any modifications due to mistake while booking even if its like 3 month in advance.
Google, August 2026, rated 1/5 by this guest
Breakfast9815Strength
The breakfast buffet is a dream!
Tripadvisor, September 2026, rated 5/5 by this guest
Excellent choices of breakfast.
Booking network, August 2026, rated 9/10 by this guest
Get to the breakfast early as it fills up quick and you have to queue up
Booking network, August 2026, rated 10/10 by this guest
Beds122Strength
The room is very nice the pillows and mattress were super comfy exceptionally soft and comfortable.
Tripadvisor, August 2026, rated 5/5 by this guest
Very large rooms and comfortable beds.
Booking network, August 2026, rated 8/10 by this guest
The only thing that could be improved was the pillows; they should have more variety (one was too low and two were too high).
Booking network, August 2026, rated 9/10 by this guest
Quiet at night114Mostly good
The rooms are spacious, quiet, and equipped with very comfortable beds.
Tripadvisor, September 2026, rated 5/5 by this guest
Lovely hotel far enough from central Bangkok to give a sense of peace and quiet from the madness of the city!
Tripadvisor, August 2026, rated 5/5 by this guest
Noisy music outside disturbs relaxation.
Google, September 2026, rated 3/5 by this guest
Room condition512Weak spot
The decor is very dated and there is a lot of wear and tear.
Booking network, August 2026, rated 7/10 by this guest
Rooms are very dated now, doesn’t feel as high end as it once did.
Booking network, August 2026, rated 7/10 by this guest
Rooms are getting on in years, but still very good.
Tripadvisor, October 2026, rated 5/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 7,577 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 8 of 292 reviews.
Problems in the bathroom8 of 2921 in 36 reviews
The rooms are comfortable, although the hotel is not new but also good maintenance, but the water pressure is not strong enough; breakfast is delicious, and although there are many guests to eat, but the food and supplementation is fast, if you want to experience the scenery of the Meknan River,…
Tripadvisor, August 2026, rated 5/5 by this guest
Smell im the bathroom, waiting queue for breakfast
Booking network, September 2026, rated 7/10 by this guest
A slow check-in7 of 2921 in 42 reviews
Check in chaotic and took too long.
Booking network, September 2026, rated 8/10 by this guest
Queuing up for checking in and checking out and same for breakfast is not something that I’ve not experienced so that was a let down.
Booking network, August 2026, rated 7/10 by this guest
Complaints the hotel left unresolved5 of 2921 in 58 reviews
The hotel refused to admit its mistake and shirked all responsibility.
Tripadvisor, August 2026, rated 1/5 by this guest
The assistance do not solve the problem.
Booking network, August 2026, rated 9/10 by this guest
Something broken in the room4 of 2921 in 73 reviews
Phones not working in apartment
Booking network, July 2026, rated 8/10 by this guest
Expensive food and drinks3 of 2921 in 97 reviews
the roof top bar was enclosed and very expensive, there are nicer roof top bars
Booking network, September 2026, rated 8/10 by this guest
Serious reports
None found in 292 reviews.
Photos, checked
4 of the 60 guest photos we checked show damage or dirt (7%).
Guests’ photos confirm: swimming pool (2), gym (1), restaurant (16), bar (1), bathtub (1), private balcony (10), water view (24).
Price, place and rooms
Price
$152 is a typical night, from 301 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Mar 2027, $129Dearest month: Jul 2027, $170
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Traveloka$139
- evendo.com$140
- kayak.co.th$142
- hotelscombined.co.th$142
- pilotplans.com$145
- Vio.com$150
- deals.etrip.net$150
- deals.goseek.com$150
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
No landmark, beach or station is within a half-hour walk; the closest is Wat Arun, 6.7 km away. There is 1 bar or club within 200 metres.
- Nearest shop: 7-Eleven3 min walk200 m by road
- Wat Arun6.7 km
- Khao San Road7.2 km
- The Grand Palace7.3 km
- Chatuchak Market12.3 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
20 room types, from 60 to 250 m².
- Grand Deluxe Room King with City View60 m²Sleeps 3BalconyA view, going by the room's name
- Grand Deluxe Room Twin with City View60 m²Sleeps 3BalconyA view, going by the room's name
- Grand Deluxe Club King River View60 m²Sleeps 3BalconySea or water view
- Grand Deluxe Club Twin City View60 m²Sleeps 3BalconyA view, going by the room's name
- Grand Deluxe Club King City View60 m²Sleeps 3BalconyA view, going by the room's name
- Grand Deluxe Club Twin River View60 m²Sleeps 3BalconySea or water view
The other 14 room types
- Grand Deluxe Room Twin with River View60 m²Sleeps 3BalconySea or water view
- Grand Deluxe Room King with River View60 m²Sleeps 3Balcony in its photosSea or water view
- One-Bedroom Suite King with River View70 m²Sleeps 3BalconySea or water view
- One-Bedroom Skyline Suite King70 m²Sleeps 3BathtubBalcony in its photosSea or water view
- One-Bedroom Suite King with City View70 m²Sleeps 3A view, going by the room's name
- One Bedroom Club Suite King City View70 m²Sleeps 3BathtubA view, going by the room's name
- One-Bedroom Suite Twin with City View70 m²Sleeps 3BalconyA view, going by the room's name
- One-Bedroom Suite Twin with River View70 m²Sleeps 3Bathtub in its photosBalconySea or water view
- Two Bedroom Club Suite River View120 m²Sleeps 5Bathtub in its photosSea or water view
- Two Bedroom Suite City View120 m²Sleeps 5BathtubA view, going by the room's name
- Two Bedroom Suite River View120 m²Sleeps 5BathtubSea or water view
- Two Bedroom Club Suite City View120 m²Sleeps 5Balcony in its photosA view, going by the room's name
- Premier Suite One Bedroom125 m²Sleeps 3Balcony
- Premier Suite Two Bedroom250 m²Sleeps 5BathtubBalcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.4 out of 10. 90% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If room condition matters to you
Here, 12 of the 17 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
292 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 846 most recent reviews from Google, Tripadvisor and the Booking network. 292 of them describe a stay in the last 2 years and are the ones counted here; the rest were 91 older, 137 in other languages, 319 with a score but no words and 7 about the restaurant rather than a stay.
- The hotel replied to 186 of its 200 newest Google reviews.
- 13 in every 100 reviews thank a staff member by name.
- 21 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.