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Hua Chang Heritage Hotel

4-star hotel · Pathum Wan, Bangkok

Long Weekend score

Good

2 serious reports in 115 reviews: a physical hazard (2)

Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.

  • Rated higher than 59% of Bangkok hotels
  • 85% of guest comments are praise
  • 97% of guest photos show no damage
How this score is made
  • Rated higher than 59% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
  • 85% of guest comments are praise. 279 praise, 51 complain. Counts for 30% of the score.
  • 97% of guest photos show no damage. 58 of 60 photos. Counts for 20% of the score.
  • Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
  • $75 a nighttypical for two, before tax · from $61
  • 4 min walkto the nearest station
  • 115 guest reviewsfrom the last 2 years
  • 60 guest photostheirs, not the hotel's
Hua Chang Heritage Hotel$75 a typical night
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At a glance

For

  • A station within walking distanceA station is 292 m away
  • Swimming pool9 guest photos show it
  • Staff72 praise · 7 complain
  • Location50 praise · 2 complain
  • Cleanliness32 praise · 5 complain

Against

  • On a main road: Phaya Thai Road41 m from the building
  • Room conditioncomplaints rising: 8.3 in 100 a year ago, 19.0 now18 complain · 4 praise
  • Problems in the bathroomcomplaints rising: 2.8 in 100 a year ago, 11.4 now10 of 115 guests
  • Unexpected charges and refundscomplaints rising: 2.8 in 100 a year ago, 8.9 now8 of 115 guests
  • Something broken in the roomcomplaints rising: 5.6 in 100 a year ago, 7.6 now8 of 115 guests

What guests reported

What guests say

115 reviews from the last 2 years. Most praised: staff (72 guests). Weakest: room condition, where 18 of the 22 who mention it complain.

Room size280Strength

The rooms are big and spacious.

Google, December 2025, rated 5/5 by this guest

The pool stood out, and the room felt spacious and comfortable.

Google, August 2026, rated 5/5 by this guest
Beds80Strength

Rooms are huge with a nice open bathtub, great bed and seating area.

Google, March 2026, rated 5/5 by this guest

The hotel itself is a little tired however it was spotlessly clean and the bed /pillows were super comfy .

Google, January 2026, rated 5/5 by this guest
Location502Strength

Otherwise, it's very centrally located to malls and the pier.

Google, March 2026, rated 4/5 by this guest

The premium hotel located at walking distance to all the major malls and shoping center in Bangkok

Google, May 2026, rated 5/5 by this guest
Food161Strength

The hotel restaurant food is great and service is good.

Google, December 2025, rated 4/5 by this guest

Delicious food, clean environment, and good service.

Google, May 2026, rated 5/5 by this guest

There is no halal food, and the electrical outlets are not close to the bed and are not numerous.

Google, October 2025, rated 3/5 by this guest
Breakfast232Strength

Breakfast is great, service is excellent and is walking distance to the MBK center, SIAM mall and street food!

Booking network, May 2025, rated 10/10 by this guest

The breakfast was excellent with many choices.

Booking network, February 2025, rated 10/10 by this guest

The hotel is excellent, but the breakfast lacked variety and wasn't tasty.

Google, September 2025, rated 5/5 by this guest
Staffcomplaints rising: 0.0 in 100 a year ago, 8.9 now727Strength

The staff is very friendly and helpful.

Google, September 2026, rated 5/5 by this guest

We were extremely satisfied with everything: the pool, the room, the breakfast/food, the staff, and the location.

Google, February 2026, rated 5/5 by this guest

Staff - absolutely rude especially the front desk.

Google, January 2026, rated 1/5 by this guest
Cleanliness325Strength

Very clean and great shampoo and shower gel.

Google, March 2026, rated 5/5 by this guest

Not bad~~ The room is clean and having two sinks is great~

Google, February 2026, rated 5/5 by this guest

The rooms smells like 💩 and sewage not hygienic

Tripadvisor, August 2025, rated 1/5 by this guest
Views92Mostly good

The rooms are spacious and very pretty, the pool is stunning and in a lush type tropical setting so even though you are in the heart if Bangkok you feel like you are in a tropical oasis.

Google, March 2026, rated 5/5 by this guest

We are on the fifth floor and it’s fun seeing the trains whizz by our window, we haven’t been disturbed by the traffic although you can hear it.

Tripadvisor, January 2026, rated 5/5 by this guest
Value62Mostly good
Poolcomplaints rising: 2.8 in 100 a year ago, 7.6 now207Mostly good

The swimming pool is clean, relaxing, and photogenic.

Google, June 2026, rated 5/5 by this guest

The location was very central and the pool was bliss.

Tripadvisor, April 2026, rated 5/5 by this guest
Quiet at night115Mostly good

The hotel is ideally located, just minutes from Siam, MBK, and public transport, yet remains very quiet and pleasant.

Google, January 2026, rated 5/5 by this guest

From the moment you arrive, the hotel feels like an urban retreat, blending a great sense of calm with modern comfort, and creating a relaxing atmosphere throughout your stay.

Google, April 2026, rated 5/5 by this guest

Our room was a little noisy but so comfortable.

Google, January 2026, rated 5/5 by this guest
Room conditioncomplaints rising: 8.3 in 100 a year ago, 19.0 now418Weak spot

However, the hotel TV is very old and the picture is not clear.

Google, December 2025, rated 4/5 by this guest

It has aged over time, but it's spotlessly clean.

Google, March 2026, rated 5/5 by this guest

Although it is a little old, the rooms are spacious and luxurious.

Google, February 2026, rated 4/5 by this guest

Who stays, and their score out of 10

Families8.739 reviews
Couples8.635 reviews
Friends9.419 reviews
Business trips8.911 reviews

From every review of the last two years that gives a score and says who travelled, including those with no words.

All 1,307 Google ratings

5 stars61%
4 stars26%
3 stars7%
2 stars2%
1 star4%

Problems guests raised

Raised most: problems in the bathroom, in 10 of 115 reviews.

Problems in the bathroomcomplaints rising: 2.8 in 100 a year ago, 11.4 now10 of 1151 in 12 reviews

The air conditioning wasn't very effective, and a lot of water leaked out of the bathroom while I was showering.

Google, April 2026, rated 5/5 by this guest

Could not get the cleaning spray of the toilet to work.

Google, July 2026, rated 5/5 by this guest
Unexpected charges and refundscomplaints rising: 2.8 in 100 a year ago, 8.9 now8 of 1151 in 14 reviews

Because we had more than two people staying in one room, the third person had to pay an extra 1,500 Thai baht per night so for two nights, it was 3,000 baht.

Google, April 2026, rated 1/5 by this guest

We did, however, have to pay the 50 baht for the bottles of water which I would have expected to be waived as a concession.

Google, August 2026, rated 1/5 by this guest
Something broken in the roomcomplaints rising: 5.6 in 100 a year ago, 7.6 now8 of 1151 in 14 reviews
Heating and air conditioningcomplaints rising: 0.0 in 100 a year ago, 8.9 now7 of 1151 in 16 reviews

The air conditioning wasn't working.

Google, May 2026, rated 1/5 by this guest

The room was beautiful, spacious, and well-equipped, but the major flaw was the air conditioning wasn't working.

Google, August 2026, rated 4/5 by this guest
Complaints the hotel left unresolvedcomplaints rising: 0.0 in 100 a year ago, 7.6 now6 of 1151 in 19 reviews

The shower water in the room wasn't hot enough, so we notified the front desk to adjust it, but it didn't help.

Google, July 2026, rated 5/5 by this guest
Not as shown or booked5 of 1151 in 23 reviews

Serious reports

2 in 115 reviews, most common first. Shown beside the score, never averaged into it.

A physical hazard2 of 115 reviews

The bathroom floor remained wet and slippery, which could easily cause someone to fall.

Google, May 2026, rated 1/5 by this guest

The bathroom also had a serious problem: either the shower door or the floor was leaking, leaving a large amount of water on the toilet floor and making it very dangerous to walk.

Google, August 2026, rated 3/5 by this guest
Someone fell illNone found
Bed bugs or bitesNone found
Something stolenNone found
Harassment or discriminationNone found

These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.

Photos, checked

2 of the 60 guest photos we checked show damage or dirt (3%).

Guest photos showing damage or dirt2 of 603%

What it advertises, against the photos

Bathtubin 10 of the hotel’s photos · 6 of guests’In photos, not advertised
Gardenin 0 of the hotel’s photos · 5 of guests’In photos, not advertised

Guests’ photos confirm: swimming pool (9), restaurant (5), bar (4).

The hotel says it has no gym.

Price, place and rooms

Price

$75 is a typical night, from 301 dates checked in the coming year.

$75Typical night
$61Cheapest night
$311Dearest night

Weekends cost 24% more than weekdays

A typical night, month by month

Cheapest month: May 2027, $66Dearest month: Nov 2026, $94

Prices on booking sites, the day we checked

What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.

  • Agoda$100
  • Vio.com$102
  • deals.etrip.net$102
  • th.bluepillow.com$102
  • deals.goseek.com$102
  • Trip.com$106
  • reservation.travelanium.net$108
  • hutchgo.com$109

Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.

Nearby

The nearest station is 292 m away by road, about 4 minutes on foot.

  1. Nearest main road: Phaya Thai Road41 m
  2. Nearest shop: 7-Eleven3 min walk223 m by road
  3. Nearest station4 min walk292 m by road
  4. Khao San Road4.1 km
  5. The Grand Palace5.3 km
  6. Wat Arun5.9 km
  7. Chatuchak Market6.5 km

The lines are 5, 10 and 15 minutes on foot.

Bars and clubs right outside, within 200 m0
Places to eat within a 5 minute walk123

Distances follow the streets, not straight lines.

Rooms

5 room types, from 32 to 80 m².

  • Deluxe Single Room, City View32 m²Sleeps 1A view, going by the room's name
  • Deluxe Double Room, 1 Bedroom, City View32 m²Sleeps 2A view, going by the room's name
  • Premier Room, Garden View (Deluxe)40 m²Sleeps 31 King bedA view, going by the room's name
  • Suite, City View80 m²Sleeps 31 King bedA view, going by the room's name
  • Deluxe Twin Room, 1 Bedroom, City ViewNot statedSleeps 2A view, going by the room's name

From the hotel's own room descriptions, checked against each room's photos.

How it compares

How it ranks

Guests who booked rate it 8.6 out of 10. 59% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.

Every review site, out of 100

Google864.3 of 5 · 1,307 reviews
Tripadvisor844.2 of 5 · 697 reviews
Booking sites, guests who stayed868.6 of 10 · 104 reviews
Trip.com904.5 of 5 · 245 reviews

14 Google reviewers ticked "Quiet", yet 5 guests complain about noise, and Phaya Thai Road runs 41 m away.

If room condition matters to you

Here, 18 of the 22 guests who mention room condition complain. These nearby hotels do better on it.

Pathumwan Princess HotelPathum Wan · scored 97 out of 100 · $126 a night162StrengthLiT BANGKOK HotelPathum Wan · scored 85 out of 100 · $81 a night261StrengthMercure Bangkok SiamPathum Wan · scored 75 out of 100 · $114 a night73Mostly good

More hotels in Bangkok

The nearest first, with our score for each.

Siam Kempinski Hotel BangkokPathum Wan · $410 a typical night96 · StrongLiT BANGKOK HotelPathum Wan · $81 a typical night85 · StrongSiam@Siam Design Hotel BangkokPathum Wan · $128 a typical night82 · StrongMercure Bangkok SiamPathum Wan · $114 a typical night75 · GoodHappy 3Pathum Wan · $87 a typical night73 · Good

All hotels in Bangkok

How we know

115 reviews counted · 100 photos checked · updated 11 October 2026
  • We collected this hotel's 404 most recent reviews from Google, Tripadvisor and the Booking network. 115 of them describe a stay in the last 2 years and are the ones counted here; the rest were 148 older, 37 in other languages, 91 with a score but no words and 13 about the restaurant rather than a stay.
  • The hotel replied to 1 of its 200 newest Google reviews.
  • 4 in every 100 reviews thank a staff member by name.
  • 6 reviews mention a free upgrade, a cake or a gift.
  • We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
  • Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.
Hua Chang Heritage Hotel1 of 5
Two wicker loungers with folded teal towels stand in shallow pool water beside a white lattice-screened building and a frangipani tree, with a white umbrella at left.
Two wicker loungers with folded teal towels stand in shallow pool water beside a white lattice-screened building and a frangipani tree, with a white umbrella at left.
An outdoor pool area with sun loungers, a wicker table and chairs, frangipani trees and a thatched pavilion beside the water.
An outdoor pool area with sun loungers, a wicker table and chairs, frangipani trees and a thatched pavilion beside the water.
A bedroom with two beds, a freestanding bathtub in the foreground, a white wingback chair, a shag rug and sheer curtains over floor-to-ceiling windows that look out onto greenery.
A bedroom with two beds, a freestanding bathtub in the foreground, a white wingback chair, a shag rug and sheer curtains over floor-to-ceiling windows that look out onto greenery.
A hotel bedroom with two white beds, a freestanding bathtub in the foreground, a wingback sofa, and a purple glass partition wall.
A hotel bedroom with two white beds, a freestanding bathtub in the foreground, a wingback sofa, and a purple glass partition wall.
Two red tufted armchairs and a round side table stand on a marble floor in front of a glass wall overlooking a pool and trees.
Two red tufted armchairs and a round side table stand on a marble floor in front of a glass wall overlooking a pool and trees.

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