Mercure Bangkok Siam
4-star hotel · Pathum Wan, Bangkok
Long Weekend score
Good1 serious report in 288 reviews: something stolen
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 59% of Bangkok hotels
- 91% of guest comments are praise
- 93% of guest photos show no damage
How this score is made
- Rated higher than 59% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 91% of guest comments are praise. 524 praise, 53 complain. Counts for 30% of the score.
- 93% of guest photos show no damage. 56 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $114 a nighttypical for two, before tax · from $94
- 6 min walkto National Stadium Elevator station
- 288 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceNational Stadium Elevator is 418 m away
- Staff201 praise · 7 complain
- Location139 praise · 0 complain
- Breakfast49 praise · 7 complain
- Cleanliness47 praise · 4 complain
Against
- On a main road: Rama I Road12 m from the building
- Quiet at night9 complain · 8 praise
- Beds7 complain · 6 praise
What guests reported
What guests say
288 reviews from the last 2 years. Most praised: staff (201 guests). Weakest: quiet at night, where 9 of the 17 who mention it complain.
Location1390Strength
I loved how central it was!
Booking network, August 2026, rated 9/10 by this guest
Lovely Hotel in a great location with great staff.
Google, September 2026, rated 5/5 by this guest
Views240Strength
Perfect view over Bangkok.
Google, September 2026, rated 5/5 by this guest
The views are to die for, nice rooftop with a bar etc.
Booking network, April 2026, rated 10/10 by this guest
Staff2017Strength
Property is nice and clean as well as the entire hotel, staff is super nice, I think hands down this is the best location in Bangkok its right outside of the BTS metro & 7/11 just right next to the hotel if not its inside the hotel & you have mcds 1 min walk away from you
Booking network, June 2026, rated 10/10 by this guest
The staff were extremely kind, welcoming and helpful.
Google, September 2026, rated 5/5 by this guest
Smell of paint in room.lndifference of reception staff.Bar not really a bar,no atmosphere minimal service
Booking network, August 2026, rated 5/10 by this guest
Cleanliness474Strength
The rooms are clean, and the staff—especially Nong Aaharn Chao and Nong Namkhing—provided excellent service at breakfast.
Tripadvisor, May 2026, rated 5/5 by this guest
Excellent hotel, very clean, with a very professional and friendly staff.
Google, August 2026, rated 5/5 by this guest
The towels and bed were smelly
Booking network, September 2026, rated 2/10 by this guest
Food91Strength
At the bar, Khun Sakky made delicious drinks that I really liked.
Google, September 2026, rated 5/5 by this guest
Hotel is very near to shopping area, breakfast is good , nice food, waiter Marc very helpfull.
Google, September 2026, rated 5/5 by this guest
Breakfast497Strength
The breakfast has a huge selection.
Google, October 2026, rated 5/5 by this guest
The kindest stuff and great breakfast, also for people with food allergies
Booking network, March 2026, rated 10/10 by this guest
The breakfast even though it is a buffet,its like the selection is not really complete esp.
Booking network, May 2026, rated 10/10 by this guest
Pool154Mostly good
Gym and swimming pool are nice too.
Google, September 2026, rated 5/5 by this guest
The rooftop pool was perfect for cooling off in the Bangkok heat.
Booking network, March 2026, rated 9/10 by this guest
At times we had to sit on the ground as the few loungers that were there were taken.
Booking network, January 2026, rated 8/10 by this guest
Room size103Mostly good
Spacious guestrooms, but I can tell that it's a rebranded or dated hotel property.
Google, August 2026, rated 4/5 by this guest
The room was very large and clean.
Tripadvisor, August 2026, rated 5/5 by this guest
The standard rooms are very small.
Google, September 2026, rated 2/5 by this guest
Room condition73Mostly good
The room was in perfect condition, the service was prompt, and the manager was very nice.
Google, August 2026, rated 5/5 by this guest
It is a modern comfortable place to stay in the center of Bangkok.
Booking network, August 2026, rated 9/10 by this guest
Toilet WC need to replace, it has become very old model
Booking network, August 2026, rated 10/10 by this guest
Value98Split
Ammy service is very good Attitude is very good, check-in is smooth and satisfied, value for money
Tripadvisor, July 2026, rated 5/5 by this guest
Worth the price, friendly and professional staff.
Booking network, August 2026, rated 10/10 by this guest
Quiet at night89Split
It can be hectic with traffic and can be noisy at times.
Booking network, December 2025, rated 9/10 by this guest
During my stay there’s renovation going on, so I didn’t get any proper rest and the noise actually gave me headache.
Booking network, January 2026, rated 3/10 by this guest
We didn’t sleep at all people next to us were banging the door and then at 4am someone came woke us up at our door
Booking network, December 2025, rated 3/10 by this guest
Beds67Split
The pillows were too soft.
Booking network, June 2026, rated 8/10 by this guest
The mattress was very hard and uncomfortable
Booking network, January 2026, rated 7/10 by this guest
The bed wasn't really comfortable.
Booking network, July 2026, rated 9/10 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 5,468 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 8 of 288 reviews.
Problems in the bathroom8 of 2881 in 36 reviews
There is a gap that anyone can see the person inside.
Booking network, August 2026, rated 7/10 by this guest
Hot water was lukewarm even if turned on as hot only.
Booking network, April 2026, rated 8/10 by this guest
The lift7 of 2881 in 41 reviews
You needed to switch lift at the ninth floor to get to your room
Booking network, December 2025, rated 9/10 by this guest
Have to transfer to 9th level to hotel lobby and to take another lift from mid level to hotel room level
Booking network, June 2026, rated 10/10 by this guest
Complaints the hotel left unresolved3 of 2881 in 96 reviews
Unfortunately we were very much disappointed and since we received no proper solution from the actual branch management I decided to write this warning to anyone else who thinks of going there.
Tripadvisor, February 2026, rated 1/5 by this guest
Serious reports
1 in 288 reviews, most common first. Shown beside the score, never averaged into it.
Something stolen1 of 288 reviews
One of the worst hotels in the world , the stole 9000 riyal from the safty box and I already told them but they keep on lying and saying that they didn’t find anything ..
Google, August 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
4 of the 60 guest photos we checked show damage or dirt (7%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (5), gym (3), restaurant (11).
The hotel says it has no spa or hot tub.
Price, place and rooms
Price
$114 is a typical night, from 301 dates checked in the coming year.
Weekends cost 5% more than weekdays
A typical night, month by month
Cheapest month: Apr 2027, $101Dearest month: Feb 2027, $129
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- pilotplans.com$149
- airasia.com$150
- Agoda$152
- Trip.com$152
- Booking.com$152
- expedia.co.th$152
- qantas.com$152
- Hotels.com$152
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
National Stadium Elevator station is 418 m away by road, about 6 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest main road: Rama I Road12 m
- Nearest shop: 7-Eleven1 min walk27 m by road
- Nearest station: National Stadium Elevator6 min walk418 m by road
- Khao San Road4.2 km
- The Grand Palace5.0 km
- Wat Arun5.3 km
- Chatuchak Market7.0 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
7 room types, from 25 to 38 m².
- Deluxe Room with 1 queen bed, High floor25 m²
- Superior Room with Twin beds25 m²
- Deluxe Room with 2 single beds, High floor25 m²
- Deluxe Room, 2 Twin Beds25 m²
- Deluxe Room, 1 Queen Bed25 m²
- Superior Queen Room25 m²
The other 1 room types
- Deluxe Suite 1 Queen bed38 m²
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.6 out of 10. 59% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
Google rates it 92 out of 100 and Booking network rates it 86. Booking network only takes reviews from people who booked and stayed, while Google takes them from anyone.
If beds matters to you
Here, 7 of the 13 guests who mention beds complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
288 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 869 most recent reviews from Google, Tripadvisor and the Booking network. 288 of them describe a stay in the last 2 years and are the ones counted here; the rest were 58 older, 182 in other languages, 329 with a score but no words and 12 about the restaurant rather than a stay.
- The hotel replied to 188 of its 200 newest Google reviews.
- 48 in every 100 reviews thank a staff member by name.
- 3 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.