The Residence on Thonglor by UHG
4-star hotel · Watthana, Bangkok
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 38% of Bangkok hotels
- 83% of guest comments are praise
- 92% of guest photos show no damage
How this score is made
- Rated higher than 38% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 83% of guest comments are praise. 587 praise, 123 complain. Counts for 30% of the score.
- 92% of guest photos show no damage. 55 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $68 a nighttypical for two, before tax · from $45
- 23 min walkto Khlong Tan station
- 292 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Staff157 praise · 14 complain
- Location103 praise · 14 complain
- Breakfast71 praise · 7 complain
- Room size42 praise · 4 complain
- Views19 praise · 1 complain
Against
- Room condition28 complain · 14 praise
- Quiet at night19 complain · 15 praise
- Problems in the bathroom16 of 292 guests
What guests reported
What guests say
292 reviews from the last 2 years. Most praised: staff (157 guests). Weakest: room condition, where 28 of the 42 who mention it complain.
Views191Strength
Loved the room - had panoramic view of all the sides.
Booking network, April 2026, rated 9/10 by this guest
Perfect way to escape the city chaos but enjoy the skyline views.
Booking network, March 2026, rated 10/10 by this guest
Staff15714Strength
People here are very helpful, but the facilities maybe a bit too old.
Booking network, November 2025, rated 8/10 by this guest
You can count on the very helpful staff, especially the security guards, who make a strong positive impression !
Google, December 2025, rated 5/5 by this guest
Managment not respecfull.
Google, January 2026, rated 1/5 by this guest
Breakfast717Strength
The menu changes every day for breakfast, which is great for overnight guests.
Tripadvisor, June 2026, rated 5/5 by this guest
the breakfast was something different everyday with actual options!
Tripadvisor, May 2026, rated 5/5 by this guest
Breakfast buffet, croissants were stale every day
Booking network, December 2025, rated 9/10 by this guest
Room size424Strength
Room have enough space and comfortable.
Tripadvisor, August 2026, rated 5/5 by this guest
Easy access to transport, good size room and excellent breakfast.
Booking network, August 2026, rated 8/10 by this guest
Room is a little small overall.
Booking network, November 2025, rated 9/10 by this guest
Food81Strength
The rooms are super comfortable and the restaurant food is delicious, the buffet is cheap and very tasty, the staff's service is wonderful, they are super friendly and speak English ❤️❤️
Tripadvisor, August 2026, rated 5/5 by this guest
The food was absolutely delicious too.
Tripadvisor, May 2026, rated 5/5 by this guest
Location10314Strength
Great location to explore bars and clubs in Bangkok.
Booking network, July 2026, rated 8/10 by this guest
My boyfriend and I stay here very often because our relatives are admitted to Samitivej Hospital, and the hotel is very convenient as it's close to the hospital.
Tripadvisor, May 2026, rated 5/5 by this guest
Not value for money, Far from places to explore.
Booking network, December 2025, rated 7/10 by this guest
Beds152Strength
The place is clean, the location is good, very convenient, the staff are warm, I love this place, bathroom is big, windows and terrace bed is also soft, sleeps comfortably, I will stay in this hotel again.
Tripadvisor, June 2026, rated 5/5 by this guest
Great stay with comfy bed.
Booking network, January 2026, rated 9/10 by this guest
The room is good, with a nice view and a comfortable bed, although the pillows are a bit too soft.
Google, June 2026, rated 4/5 by this guest
Value397Mostly good
Beautiful rooms, great staff, fab location, extremely clean and VFM.
Google, December 2025, rated 4/5 by this guest
The accommodation was excellent, spacious, comfortable, and in the heart of the city at a good price.
Tripadvisor, June 2026, rated 5/5 by this guest
Not clean , the room are old
Booking network, August 2026, rated 1/10 by this guest
Pool307Mostly good
Great infinity pool and gym that was never too busy with an excellent intimate roof top bar.
Tripadvisor, May 2026, rated 5/5 by this guest
Great pool, gym and rooftop bar.
Booking network, July 2026, rated 9/10 by this guest
The pool is small, but there are not many people, so you can play like a private pool if it fits the time zone.
Tripadvisor, May 2026, rated 5/5 by this guest
Cleanliness7419Mostly good
The rooms are very clean.
Booking network, November 2025, rated 10/10 by this guest
Atmosphere is very nice, quiet and clean.
Tripadvisor, June 2026, rated 5/5 by this guest
The floor felt a little unclean with dust and dirt, could’ve been swept before
Booking network, March 2026, rated 10/10 by this guest
Quiet at night1519Split
there is constant ambulance siren throughout the night and day
Booking network, August 2026, rated 8/10 by this guest
Road traffic is noisy but that Ok
Booking network, November 2025, rated 9/10 by this guest
very noisy all night by the road can't sleep well at night，pillow Is rubbish seems very old.
Booking network, April 2026, rated 2/10 by this guest
Room condition1428Weak spot
It's already a little older.
Booking network, December 2025, rated 8/10 by this guest
Spacious room with all necessities but the room needs a makeover (floor, furniture).
Booking network, January 2026, rated 8/10 by this guest
Avoid staying at all UGH hotels, they are better called "Ugh" for the persistently bad service, the lousy food, and the terrible upkeep.
Google, November 2025, rated 1/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,105 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 16 of 292 reviews.
Problems in the bathroom16 of 2921 in 18 reviews
The shower wasn’t consistent hot or cold it was either very hot or very cold.
Booking network, August 2026, rated 8/10 by this guest
It was far away from most amenities, water pressure wasnt good
Booking network, March 2026, rated 7/10 by this guest
Mould or damp10 of 2921 in 29 reviews
The room old floor coverage was coming out lifting,very strong smell of humidity, noisy room,the first time we stay was ok better room but not the second time
Booking network, September 2026, rated 4/10 by this guest
The hotel rooms are old and moldy, and the air conditioning was leaking.
Booking network, October 2025, rated 2/10 by this guest
Something broken in the room7 of 2921 in 42 reviews
The phone in my room was broken.
Tripadvisor, May 2026, rated 3/5 by this guest
So the suites are very fine, no issues besides the lock of the balcony door not working but OK.
Google, December 2025, rated 3/5 by this guest
Unexpected charges and refunds6 of 2921 in 49 reviews
My friend booked me a room here...Turns out it's a jail room..
Google, September 2026, rated 1/5 by this guest
However, when I arrived, the property demanded that I pay double the original price simply because they wanted to increase the rate.
Google, August 2026, rated 1/5 by this guest
Not as shown or booked5 of 2921 in 58 reviews
The images from booking.com are a bit misleading thinking you'll get a larger room.
Booking network, January 2026, rated 7/10 by this guest
Complaints the hotel left unresolved5 of 2921 in 58 reviews
The reception person was no help when we lost our phone....we had to ask someone else and finally all that was needed to find it was someone who could speak thai.
Google, January 2026, rated 3/5 by this guest
Serious reports
6 in 292 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard5 of 292 reviews
Emergency stairwell exit PHYSICALLY BLOCKED by equipment - potentially life-threatening during fire or emergency
Google, January 2026, rated 1/5 by this guest
Something stolen1 of 292 reviews
It was missing my English money and all from my change pocket, including some badges l always kept there.
Google, September 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
5 of the 60 guest photos we checked show damage or dirt (8%).
Guest photos showing damage or dirt5 of 608%
Of 60 guest photos, 5 show damage or dirt: dirty surfaces in 3, stains in 1, mould or damp in 1 and litter or dirty water in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: swimming pool (4), restaurant (14), bathtub (3), private balcony (3).
Price, place and rooms
Price
$68 is a typical night, from 281 dates checked in the coming year.
Weekends cost 9% more than weekdays
A typical night, month by month
Cheapest month: Sep 2027, $47Dearest month: Dec 2026, $75
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Traveloka$73
- Trip.com$75
- evendo.com$76
- Priceline$84
- prestigia.com$95
- qantas.com$124
- expedia.co.th$127
- Hotels.com$127
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Khlong Tan station is 1.7 km away by road, about 23 minutes on foot.
- Nearest shop: FamilyMart1 min walk3 m by road
- Nearest main road: Soi Sukhumvit 63520 m
- Nearest station: Khlong Tan23 min walk1.7 km by road
- Khao San Road10.9 km
- Chatuchak Market11.6 km
- The Grand Palace12.2 km
- Wat Arun13.1 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
13 room types, from 27 to 100 m².
- Studio27 m²Sleeps 21 King bed
- Studio King/Twin27 m²Sleeps 2
- Studio Deluxe35 m²Sleeps 21 Double bed
- Panoramic Studio46 m²Sleeps 31 Double bedBathtubBalcony
- Studio Junior Suite46 m²Sleeps 21 super-king bedBathtubBalcony in its photos
- Studio Panorama Suite46 m²Sleeps 21 Double bedBathtubBalcony in its photos
The other 7 room types
- Family Room56 m²Sleeps 42 Queen bed
- Family Suite, 2 Bedrooms, Garden View56 m²Sleeps 4A view, going by the room's name
- One Bedroom Garden Suite58 m²Sleeps 2Bathtub
- One Bedroom Panorama Suite58 m²Sleeps 2Bathtub
- Family Suite100 m²Sleeps 63 Queen bed + 1 Twin bed + 2 super-king bedBathtub
- Panoramic Double Room, 1 Bedroom, Non Smoking, KitchenetteNot statedSleeps 3
- Family Suite, 3 Bedrooms, Connecting Rooms, City ViewNot statedSleeps 6A view, going by the room's name
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.1 out of 10. 38% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
13 Google reviewers ticked "Quiet", yet 19 guests complain about noise.
Tripadvisor rates it 96 out of 100 and Booking network rates it 81. Booking network only takes reviews from people who booked and stayed, while Tripadvisor takes them from anyone.
If room condition matters to you
Here, 28 of the 42 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
292 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 897 most recent reviews from Google, Tripadvisor and the Booking network. 292 of them describe a stay in the last 2 years and are the ones counted here; the rest were 97 older, 96 in other languages, 407 with a score but no words and 5 about the restaurant rather than a stay.
- The hotel replied to 0 of its 200 newest Google reviews.
- 11 in every 100 reviews thank a staff member by name.
- 6 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.