Al Bandar Rotana - Dubai Creek
5-star hotel · Riggat Al Buteen, Dubai
Long Weekend score
StrongNo serious reports. in 270 reviews
- 86% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- 86% of guest comments are praise. 425 praise, 72 complain. Counts for 60% of the score.
- 98% of guest photos show no damage. 59 of 60 photos. Counts for 40% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $131 a nighttypical for two, before tax · from $84
- 18 min walkto the nearest station
- 270 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Staff194 praise · 16 complain
- Location30 praise · 1 complain
- Breakfast25 praise · 1 complain
- Room size21 praise · 0 complain
- Views21 praise · 1 complain
Against
- Pool13 complain · 12 praise
- A slow check-in21 of 270 guests
- Beds6 complain · 4 praise
What guests reported
What guests say
270 reviews from the last 2 years. Most praised: staff (194 guests). Weakest: pool, where 13 of the 25 who mention it complain.
Room size210Strength
Overall it was a wonderful stay, spacious room, beautiful creek view and good facilities.
Booking network, May 2026, rated 9/10 by this guest
The room was spacious, spotless, and incredibly comfortable.
Booking network, June 2026, rated 10/10 by this guest
Location301Strength
From the room and the location to the staff, everything was perfect!
Google, October 2026, rated 5/5 by this guest
The location was perfect, the staff were very friendly and helpful.
Booking network, May 2026, rated 10/10 by this guest
Breakfast251Strength
Room and Breakfast was very good and I enjoyed both during my short stay.
Booking network, June 2026, rated 9/10 by this guest
They do a good job with breakfast but don’t take their dinner buffet seriously, it was the worst buffet I have ever had in my life
Booking network, June 2026, rated 3/10 by this guest
Views211Strength
The view is fantastic, the staff is very attentive, especially Mr.
Google, August 2026, rated 5/5 by this guest
All were amazing, Lucy at the reception, the location, and the view
Booking network, June 2026, rated 9/10 by this guest
Staff19416Strength
The hotel staff and management were extremely welcoming and helpful in everyway.
Google, September 2026, rated 5/5 by this guest
I had a very pleasant stay, the staffs were very helpful and kind.
Booking network, May 2026, rated 9/10 by this guest
The check in takes us 4 hours waiting and we need to follow up in order for them to do action
Booking network, July 2026, rated 5/10 by this guest
Room condition112Mostly good
A great new hotel near the airport.
Google, August 2026, rated 5/5 by this guest
A very modern and well executed hotel with delicious fresh diversified cuisine and amazing waiters and hosts!
Google, August 2026, rated 5/5 by this guest
The hotel was not clean or well maintained, and the entire place smelled like cigarette smoke.
Booking network, July 2026, rated 1/10 by this guest
Cleanliness4910Mostly good
Love the cleanliness and cozy room
Booking network, June 2026, rated 8/10 by this guest
Clean, friendly staff, lovely choice for breakfast.
Booking network, June 2026, rated 10/10 by this guest
The room did not seem properly cleaned, and overall hygiene was clearly neglected.
Google, August 2026, rated 1/5 by this guest
Value113Mostly good
It is a beautiful hotel, the accommodation is very nice, and the prices are reasonable.
Google, September 2026, rated 5/5 by this guest
Specially Manoj, fantastic hotel and quite affordable.
Google, October 2026, rated 5/5 by this guest
Quiet at night103Mostly good
A pleasant place to stay, not only because of its tranquility but also because of the openness of its staff.
Google, September 2026, rated 5/5 by this guest
Very helpful staff, quiet location
Booking network, June 2026, rated 8/10 by this guest
Noise through connecting door
Booking network, June 2026, rated 10/10 by this guest
Food3716Mostly good
The food was delicious, and the service made the experience even better.
Google, August 2026, rated 5/5 by this guest
Morgans Bar provided us again with delicious dishes and good drinks.
Tripadvisor, July 2026, rated 5/5 by this guest
No soap ,sleeper ,toothbrush toothpaste in the room, and .we wait a long time for food in the pool
Booking network, May 2026, rated 6/10 by this guest
Pool1213Split
The pool and pool bar was very small and I was disappointed that the Italian restaurant wasn’t open but maybe I should have asked before booking.
Booking network, June 2026, rated 7/10 by this guest
However the Pool was not temperate controlled and the water was extremely cold.
Booking network, March 2026, rated 10/10 by this guest
It was amazing and the best
Booking network, June 2026, rated 9/10 by this guest
Beds46Split
The bed was hard and baby crib is bad and they don’t have baby blanket how they serve baby crib without blanket and the weather is cold for babies
Booking network, May 2026, rated 7/10 by this guest
Bed and pillows not that comfortable
Booking network, May 2026, rated 8/10 by this guest
The hotel is great, only the beds are not for me.
Tripadvisor, September 2026, rated 5/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 5,416 Google ratings
Problems guests raised
Raised most: a slow check-in, in 21 of 270 reviews.
A slow check-in21 of 2701 in 13 reviews
We requested for a late check out by 2pm & the receptionist said it's ok but later we were informed that we will have to check out at 1pm whereas our checkin was also late by 1 hour as the room was not ready
Booking network, September 2026, rated 10/10 by this guest
Check in took a bit waiting, Swimming pool was very small, Spa was 15 min free but there was no slots available need to book a day before.
Booking network, May 2026, rated 10/10 by this guest
Complaints the hotel left unresolved6 of 2701 in 45 reviews
Marilyn Caballero, Front Desk Manager, during my stay, who assured me that the matter would be addressed, but I have yet to receive any response/feedback.
Tripadvisor, May 2026, rated 3/5 by this guest
When I explained that I had paid extra specifically for the early check-in option, she denied that it was guaranteed and said it was only available “subject to availability.”
Booking network, September 2026, rated 1/10 by this guest
Something broken in the room6 of 2701 in 45 reviews
In addition, our television remote needed replacing more than once.
Tripadvisor, September 2026, rated 4/5 by this guest
A facility closed5 of 2701 in 54 reviews
Unfortunately, they were fully booked during our stay, but this is definitely one of the reasons we will be coming back again!
Google, August 2026, rated 5/5 by this guest
Problems in the bathroom3 of 2701 in 90 reviews
had to wait 20 mins to get the hot water in the taps, including shower.
Booking network, June 2026, rated 5/10 by this guest
In my room, toilet has couple of problems: 1- a blocked washbasin 2- a non-working shower head in the jacuzzi.
Booking network, May 2026, rated 10/10 by this guest
Parking3 of 2701 in 90 reviews
The SPA was a bit expensive and parking your car was a bit of a hassle sometimes but nothing major
Booking network, May 2026, rated 9/10 by this guest
The only downside we experienced was that after 11:00 PM, valet parking is no longer available, so guests have to park their own vehicles.
Tripadvisor, July 2026, rated 5/5 by this guest
Serious reports
None found in 270 reviews.
Photos, checked
1 of the 60 guest photos we checked show damage or dirt (2%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (2), restaurant (36), bar (1).
Price, place and rooms
Price
$131 is a typical night, from 304 dates checked in the coming year.
Weekends cost 4% less than weekdays
A typical night, month by month
Cheapest month: Jun 2027, $86Dearest month: Jan 2027, $162
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- ae.bluepillow.com$156
- h-en.reserving.com$164
- billabook.com$170
- clicktrip.com$171
- Booking.com$172
- Agoda$176
- expedia.ae$176
- otelz.com$179
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 1.4 km away by road, about 18 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest shop: F Mart2 min walk142 m by road
- Nearest main road: Al Maktoum Street226 m
- Nearest station18 min walk1.4 km by road
- The Gold Souk3.0 km
- Dubai airport8.6 km
- The Burj Khalifa11.3 km
- Dubai Marina43.8 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
13 room types, from 37 to 215 m².
- City View Room - King Bed37 m²Sleeps 4Bathtub in its photosA view, going by the room's name
- City View Room - Twin Beds37 m²Sleeps 2Bathtub in its photosA view, going by the room's name
- Creek View Room - King Bed37 m²Sleeps 3Bathtub in its photosA view, going by the room's name
- Creek View Room - Twin Beds37 m²Sleeps 2Bathtub in its photosA view, going by the room's name
- Room with Lounge Access - King Bed37 m²Sleeps 3Bathtub in its photos
- Room with Lounge Access - Twin Beds37 m²Sleeps 2Bathtub in its photos
The other 7 room types
- Family Connecting Rooms - King and Twin Beds37 m²Sleeps 4Bathtub
- Creek View One Bedroom Suite69 m²Sleeps 4A view, going by the room's name
- Suite W/Private Pool75 m²Sleeps 31 super-king bedBathtub
- One Bedroom Suite with Lounge Access78 m²Sleeps 4Bathtub in its photosLandmark view
- Spacious Creek Side One Bedroom Suite109 m²Sleeps 4Landmark view
- Al Ain Skyline Suite W/Private Pool145 m²Sleeps 31 super-king bedBathtub
- Royal Suite215 m²Sleeps 42 Twin bed + 1 super-king bedBathtub in its photos
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Not enough comparable hotels to rank it.
Every review site, out of 100
If beds matters to you
Here, 6 of the 10 guests who mention beds complain. These nearby hotels do better on it.
More hotels in Dubai
The nearest first, with our score for each.
How we know
270 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 895 most recent reviews from Google, Tripadvisor and the Booking network. 270 of them describe a stay in the last 2 years and are the ones counted here; the rest were 82 older, 114 in other languages, 399 with a score but no words and 30 about the restaurant rather than a stay.
- The hotel replied to 193 of its 200 newest Google reviews.
- 49 in every 100 reviews thank a staff member by name.
- 13 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.