Sheraton Dubai Creek Hotel & Towers
5-star hotel · Riggat Al Buteen, Dubai
Long Weekend score
StrongNo serious reports. in 206 reviews
Guests rate nearly every hotel highly: half the hotels in Dubai are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 80% of Dubai hotels
- 91% of guest comments are praise
- 97% of guest photos show no damage
How this score is made
- Rated higher than 80% of Dubai hotels. Compared with 698 hotels in Dubai. Counts for 50% of the score.
- 91% of guest comments are praise. 455 praise, 44 complain. Counts for 30% of the score.
- 97% of guest photos show no damage. 58 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $156 a nighttypical for two, before tax · from $88
- 9 min walkto the nearest station
- 206 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Staff169 praise · 7 complain
- Cleanliness51 praise · 4 complain
- Location50 praise · 0 complain
- Breakfast45 praise · 2 complain
- Views42 praise · 1 complain
Against
- Room condition17 complain · 3 praise
What guests reported
What guests say
206 reviews from the last 2 years. Most praised: staff (169 guests). Weakest: room condition, where 17 of the 20 who mention it complain.
Location500Strength
It’s always a great visit and great location close to the airport
Tripadvisor, November 2025, rated 5/5 by this guest
Location and rooms perfect
Tripadvisor, December 2025, rated 5/5 by this guest
Room size210Strength
The rooms are spacious and well-maintained, with good views.
Google, August 2026, rated 5/5 by this guest
Rooms are spacious and clean, though not ultra-modern.
Google, March 2026, rated 4/5 by this guest
Views421Strength
Had a friendly check-in by Sneha and was given a great room with Creek views.
Tripadvisor, September 2026, rated 4/5 by this guest
The service, the room (river view), and the location were all perfect.
Google, July 2026, rated 5/5 by this guest
Staffcomplaints rising: 0.0 in 100 a year ago, 4.8 now1697Strength
Jeet, Abhinav and his entire team dealt with our each and every specific requirement to a standard way beyond our expectations.
Google, February 2026, rated 5/5 by this guest
Besides the fact that the hotel is very well located.., really all the staff are extremely friendly and accommodating...
Tripadvisor, January 2026, rated 5/5 by this guest
The staff or manager i think here name is Sara Wakene I interacted with was unprofessional and rude in communication.
Google, June 2026, rated 1/5 by this guest
Breakfast452Strength
The breakfast was absolutely delicious.
Tripadvisor, November 2025, rated 5/5 by this guest
Morning breakfast was excellent , mr rohit team leader at breakfast area was excellent , he understands the customer and serves them accordingly,
Tripadvisor, November 2025, rated 5/5 by this guest
Cleanliness514Strength
Nice room, clean toilet, great view amd attentive staff at reception especially Hendri and Sneha who helps us in checking in without problem.
Tripadvisor, August 2026, rated 5/5 by this guest
Highly recommend the hotel for its location, friendliness, cleanliness, and easy access to important Dubai landmarks.
Tripadvisor, November 2025, rated 5/5 by this guest
We have just checked in and received the Junior Suite, and as is evident from my picture, the computer table is remarkably dusty, to the point where our names can be written in the dust.
Google, December 2025, rated 1/5 by this guest
Food404Strength
Lounge was well staffed and food and drinks were great.
Google, March 2026, rated 5/5 by this guest
Thanks for a wonderful experience and also Big Kudos to the chef because we have a very sumptuous Meal!!!
Google, June 2026, rated 5/5 by this guest
The half board selection for lunch and dinner was very "samey" between restaurant (aside from Vivaldi).
Tripadvisor, September 2025, rated 4/5 by this guest
Value182Strength
The well-known Sheraton needs no introduction; it's a five-star hotel with a very reasonable price, and the staff and hotel manager are very helpful and highly professional.
Google, April 2026, rated 5/5 by this guest
Definitely value for money.
Google, April 2026, rated 4/5 by this guest
Final note I felt for £250 GBP per night value wasn't there compared to same standard of hotels in other cities.
Google, February 2026, rated 5/5 by this guest
Pool73Mostly good
The property has great facilities, including fantastic restaurants, a fitness center, and an outdoor pool.
Google, May 2026, rated 5/5 by this guest
Swimming pool was clean, relaxing, inviting, comes with the free ice cream 😁 and green and the room was spacious, well thought, tastefully made offering a pleasant and restful environment.
Google, April 2026, rated 5/5 by this guest
The hotel is substandard and doesn't even deserve 3 stars; the swimming pool is small and the hotel smells awful.
Google, May 2026, rated 1/5 by this guest
Quiet at night94Mostly good
Very peaceful place to relax…Sahil at the pool was very friendly & helpful.
Tripadvisor, June 2026, rated 5/5 by this guest
Good place in a quiet area near transportation and restaurants.
Google, January 2026, rated 4/5 by this guest
The balcony door in our room wouldn't close, and the noisy generator outside was audible all night.
Google, March 2026, rated 3/5 by this guest
Room condition317Weak spot
For the price, it's a very nice hotel, a bit dated, but that doesn't detract from its charm.
Google, January 2026, rated 4/5 by this guest
We been to this hotel and we go to know that it is almost 50 years old, and you can see it clearly in washrooms design and condition however very clean hotel and very hospitable team all over the place.
Tripadvisor, September 2026, rated 5/5 by this guest
All things perfect but it needs renovation.
Google, January 2026, rated 4/5 by this guest
Too few mentions to judge: beds.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 4,781 Google ratings
Problems guests raised
Raised most: something broken in the room, in 4 of 206 reviews.
Something broken in the room4 of 2061 in 52 reviews
And when front desk calls the room, it rings in the bathroom not the bedroom.
Tripadvisor, January 2026, rated 5/5 by this guest
Rooms have non functioning basic equipment ( like the phone )
Tripadvisor, October 2025, rated 3/5 by this guest
A booking not honoured3 of 2061 in 69 reviews
They switched me to another room with a view I settled even though I wasn't happy with that one either because even though there was a view the balcony glass was dirty and the rail had bird drops on it, so even the view was ruined.
Google, August 2026, rated 2/5 by this guest
Serious reports
None found in 206 reviews.
Photos, checked
2 of the 60 guest photos we checked show damage or dirt (3%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (5), spa (6), gym (4), restaurant (5), bar (2), kids' area (1), bathtub (1).
The hotel says it has no hot tub.
Price, place and rooms
Price
$156 is a typical night, from 298 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jun 2027, $94Dearest month: Jan 2027, $205
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Trip.com$182
- skyscanner.net$182
- h-en.reserving.com$182
- amimir.com$182
- ae.bluepillow.com$182
- Booking.com$186
- ae.makemytrip.global$186
- expedia.ae$186
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 697 m away by road, about 9 minutes on foot.
- Nearest main road: Al Maktoum Street314 m
- Nearest shop: Down Town Mart8 min walk634 m by road
- Nearest station9 min walk697 m by road
- The Gold Souk29 min walk2.2 km by road
- Dubai airport9.0 km
- The Burj Khalifa11.9 km
- Dubai Marina43.6 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
12 room types, from 29 to 58 m².
- Deluxe Room, 2 Twin Beds, City View29 m²Sleeps 3BathtubA view, going by the room's name
- Deluxe Room, 1 King Bed (View)29 m²Sleeps 3BathtubA view, going by the room's name
- Executive Room, 1 Double Bed, Club lounge access29 m²Sleeps 3Bathtub
- Executive Room, 1 King Bed, Club lounge access29 m²Sleeps 3Bathtub
- Executive Room, 2 Twin Beds (View), Club lounge access29 m²Sleeps 3BathtubA view, going by the room's name
- Deluxe Room, 1 King Bed, City View29 m²Sleeps 3BathtubA view, going by the room's name
The other 6 room types
- Executive Room, 1 King Bed, Club lounge access29 m²Sleeps 3Bathtub
- Deluxe Room, 2 Twin Beds (View)29 m²Sleeps 3BathtubA view, going by the room's name
- Junior Suite, 1 King Bed44 m²Sleeps 4Bathtub
- Executive Suite, 1 King Bed, 1 bedroom, Club lounge access58 m²Sleeps 4Bathtub
- Executive Suite, 2 Twin Beds, Club lounge access58 m²Sleeps 4Bathtub
- Presidential Suite, 1 King Bed, View58 m²Sleeps 5BathtubA view, going by the room's name
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.2 out of 10. 80% of the 698 hotels in Dubai are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If room condition matters to you
Here, 17 of the 20 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Dubai
The nearest first, with our score for each.
How we know
206 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 415 most recent reviews from Google, Tripadvisor and the Booking network. 206 of them describe a stay in the last 2 years and are the ones counted here; the rest were 62 older, 1 in other languages, 129 with a score but no words and 17 about the restaurant rather than a stay.
- The hotel replied to 23 of its 200 newest Google reviews.
- 42 in every 100 reviews thank a staff member by name.
- 11 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.