Canopy by Hilton Dubai Al Seef
4-star hotel · Umm Hurair 1, Dubai
Long Weekend score
Good1 serious report in 263 reviews: bed bugs or bites
Guests rate nearly every hotel highly: half the hotels in Dubai are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 54% of Dubai hotels
- 92% of guest comments are praise
- 97% of guest photos show no damage
How this score is made
- Rated higher than 54% of Dubai hotels. Compared with 698 hotels in Dubai. Counts for 50% of the score.
- 92% of guest comments are praise. 469 praise, 41 complain. Counts for 30% of the score.
- 97% of guest photos show no damage. 58 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $131 a nighttypical for two, before tax · from $68
- 13 min walkto BurJuman (Exit 1) station
- 263 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Staff212 praise · 3 complain
- Location56 praise · 0 complain
- Breakfast48 praise · 7 complain
- Views19 praise · 1 complain
- Pool12 praise · 1 complain
Against
- Room size is the weakest point3 of the 8 guests who mention it complain
- Most common complaint: heating and air conditioningRaised by 1.1% of guests
What guests reported
What guests say
263 reviews from the last 2 years. Most praised: staff (212 guests). Weakest: quiet at night, where 6 of the 23 who mention it complain.
Location560Strength
The location is perfect for celebrations and fun gatherings.
Tripadvisor, May 2026, rated 5/5 by this guest
Excellent Location, Exceptional quality of service.
Booking network, April 2026, rated 10/10 by this guest
Staff2123Strength
A special thank you goes to Maria, whose exceptional hospitality is the exact reason I am writing this review today.
Google, September 2026, rated 5/5 by this guest
Right in the heart of Dubai ❤️ Food, Location, Ambiance and Warm Staff 🫰🏼 Halfboard deal was definitely a gift with bow on top.
Booking network, April 2026, rated 10/10 by this guest
Parking is available, but the staff, especially the security guards, are very provocative and disrespectful to guests.
Google, September 2026, rated 3/5 by this guest
Views191Strength
The Rooftop pool has a good size and great view for sunsets.
Google, September 2026, rated 5/5 by this guest
Very organized venue and staff are very supportive and location and view are great.
Booking network, August 2026, rated 9/10 by this guest
Pool121Strength
Spectacular swimming pool.
Google, October 2026, rated 5/5 by this guest
The rooftop swimming pool and bar was cool.
Booking network, July 2026, rated 10/10 by this guest
Room condition111Strength
aesthetic and modernist of it
Booking network, May 2026, rated 9/10 by this guest
The service and cleanliness
Booking network, June 2026, rated 7/10 by this guest
Nice hotel with very great breakfast and Ali was very helpful and nice - rooms could be better maintained
Google, September 2026, rated 5/5 by this guest
Breakfast487Strength
Wonderful breakfast at Canopy by Hilton Dubai Al Seef, with fresh food and a great variety.
Google, September 2026, rated 5/5 by this guest
dinner and breakfast buffet is so great .
Booking network, March 2026, rated 10/10 by this guest
Would like to have different cuisine or options for breakfast or dinner as it was same during our stay
Booking network, April 2026, rated 9/10 by this guest
Food428Mostly good
Ali this hotel was very nice and very helpful and friendly I wish I will come back to this hotel and I wish I could stay here forever this hotel felt like paradise the room service was nice and quick thank you for all the service and the nice food thank you
Google, September 2026, rated 5/5 by this guest
Overall very good experience and food was amazing, crew team named shital, Ali, Rahul and Sabina treated us well.
Tripadvisor, April 2026, rated 5/5 by this guest
The room service menu was quite limited
Booking network, June 2026, rated 7/10 by this guest
Cleanliness358Mostly good
The property was very well maintained, clean and welcoming.
Booking network, April 2026, rated 9/10 by this guest
The room was spacious, clean, and the bed was very comfortable.
Booking network, June 2026, rated 10/10 by this guest
There are bloodstains on the pillows and cushions.
Google, September 2026, rated 1/5 by this guest
Value123Mostly good
Friendly staff delicious break fast and location is super and value for money
Booking network, August 2026, rated 10/10 by this guest
Its Affordale yet the place and the ambiance is exceptional..good food and staff was accomodating
Booking network, July 2026, rated 10/10 by this guest
Considering the price, we did not feel it provided good value.
Booking network, May 2026, rated 4/10 by this guest
Quiet at night176Mostly good
view from the wondow was superb and calm place to stay over and working
Booking network, April 2026, rated 9/10 by this guest
A beautiful, well-organized, and quiet hotel with a lovely atmosphere.
Google, September 2026, rated 4/5 by this guest
Prices, noise from other rooms, lighting in the room , room layout, no carpet, soap.
Booking network, September 2026, rated 5/10 by this guest
Room size53Mostly good
We were delighted to receive a room upgrade with a city view, and the room was spacious, comfortable, and well kept.
Tripadvisor, June 2026, rated 5/5 by this guest
The King Premium Room was superb, spacious, and very family-friendly.
Tripadvisor, August 2026, rated 5/5 by this guest
room size could have been increased
Booking network, August 2026, rated 9/10 by this guest
Too few mentions to judge: beds.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 4,331 Google ratings
Problems guests raised
Raised most: heating and air conditioning, in 3 of 263 reviews.
Heating and air conditioning3 of 2631 in 88 reviews
I did have an issue with the air conditioning the day after I checked in.
Google, September 2026, rated 4/5 by this guest
Serious reports
1 in 263 reviews, most common first. Shown beside the score, never averaged into it.
Bed bugs or bites1 of 263 reviews
Found a bed bug on the bedsheet and both my children were bitten.
Tripadvisor, May 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
2 of the 60 guest photos we checked show damage or dirt (3%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (1), gym (1), restaurant (15), bar (4).
The hotel says it has no hot tub.
Price, place and rooms
Price
$131 is a typical night, from 302 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jun 2027, $83Dearest month: Nov 2026, $146
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- pilotplans.com$146
- Agoda$154
- Booking.com$154
- Trip.com$154
- ae.makemytrip.global$154
- ae.bluepillow.com$154
- clicktrip.com$160
- billabook.com$161
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
BurJuman (Exit 1) station is 995 m away by road, about 13 minutes on foot.
- Nearest main road: Khalid Bin Waleed Road429 m
- Nearest shop: Dubai Ice plant & Cold Stores11 min walk809 m by road
- Nearest station: BurJuman (Exit 1)13 min walk995 m by road
- The Gold Souk2.5 km
- The Burj Khalifa10.0 km
- Dubai airport10.8 km
- Dubai Marina42.1 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
12 room types.
- King RoomNot stated
- Twin RoomNot stated
- King Accessible RoomNot stated
- King Room with City ViewNot statedA view, going by the room's name
- King Premium RoomNot stated
- Family RoomNot statedNot stated
The other 6 room types
- King Premium Room with City ViewNot statedA view, going by the room's name
- King Premium Room with Creek ViewNot statedA view, going by the room's name
- King Room with Creek ViewNot statedA view, going by the room's name
- Twin Room with City ViewNot statedA view, going by the room's name
- King One Bedroom SuiteNot statedBathtub
- King One Bedroom Suite with Creek ViewNot statedBathtubA view, going by the room's name
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.6 out of 10. 54% of the 698 hotels in Dubai are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
Google rates it 92 out of 100 and Booking network rates it 86. Booking network only takes reviews from people who booked and stayed, while Google takes them from anyone.
More hotels in Dubai
The nearest first, with our score for each.
How we know
263 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 793 most recent reviews from Google, Tripadvisor and the Booking network. 263 of them describe a stay in the last 2 years and are the ones counted here; the rest were 136 older, 67 in other languages, 290 with a score but no words and 37 about the restaurant rather than a stay.
- The hotel replied to 199 of its 200 newest Google reviews.
- 61 in every 100 reviews thank a staff member by name.
- 17 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.