Four Points by Sheraton Bur Dubai
4-star hotel · Bur Dubai, Dubai
Long Weekend score
Strong2 serious reports in 202 reviews: a physical hazard (2)
- 88% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- 88% of guest comments are praise. 351 praise, 48 complain. Counts for 60% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 40% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $103 a nighttypical for two, before tax · from $55
- 12 min walkto the nearest station
- 202 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Staff124 praise · 13 complain
- Cleanliness44 praise · 1 complain
- Location38 praise · 2 complain
- Room size31 praise · 0 complain
- Value19 praise · 2 complain
Against
- Room condition is the weakest point4 of the 10 guests who mention it complain
- Most common complaint: you need a taxi or scooter to get aroundRaised by 3.0% of guests
What guests reported
What guests say
202 reviews from the last 2 years. Most praised: staff (124 guests). Weakest: breakfast, where 13 of the 41 who mention it complain.
Room size310Strength
🤩 The rooms were incredibly spacious, and the service was top-notch.
Google, February 2026, rated 5/5 by this guest
The stay was excellent because Rooms are very spacious and full of amenities and proper light arrangement .Staff is very courteous.The breakfast was very delicious and everyday with new Menu and excellent taste
Google, February 2026, rated 5/5 by this guest
Cleanliness441Strength
The rooms are spacious and clean, and room service is quick...
Google, July 2026, rated 4/5 by this guest
Hotel was dated but clean.
Google, September 2026, rated 3/5 by this guest
Location382Strength
lovely rooms ...location is best at Bur Dubai.
Google, January 2026, rated 5/5 by this guest
Awesome place to stay in dubai…it’s the centre of all tourists attractions good and very cooperative staff..the restaurant purani dilli is also awesome..
Google, March 2026, rated 5/5 by this guest
Staffcomplaints rising: 1.9 in 100 a year ago, 11.3 now12413Strength
The room was quite big as expected, the hotel is few minutes from downtown however you need to take a cab to move around, near the supermarkets, housekeeping request is fast.
Tripadvisor, June 2026, rated 4/5 by this guest
I enjoyed excellent service and a warm welcome from the outstanding employee, Hiyam.
Google, April 2026, rated 5/5 by this guest
Pathetic sales team for long stays, both Ritesh and Zulfiqar dont pick calls and are least concerned about a booking query.
Google, May 2026, rated 1/5 by this guest
Value192Strength
The stay was great, good breakfast options, friendly staff, great location with good connectivity, good size rooms, wrl maintained, great price for the service, I will come back and will recommend others to try this property next time
Booking network, May 2025, rated 10/10 by this guest
This is an excellent value for money.
Booking network, July 2025, rated 10/10 by this guest
Beds71Strength
The hotel staff is courteous, rooms are decent, not five star luxury of course but good beds and more than basic amenities.
Tripadvisor, March 2025, rated 4/5 by this guest
Amazing hotel, comfortable bed, great staff, great service, pool is great.
Tripadvisor, June 2025, rated 5/5 by this guest
Foodcomplaints rising: 0.0 in 100 a year ago, 6.2 now306Mostly good
During evening, we had dinner at the restaurant and Chef Afzal prepared great dishes and had a lovely time with live music by Soumita.
Google, December 2025, rated 5/5 by this guest
Food : excellant lot of choices for both western and indian, amazing staff very friendly and well trained.
Google, January 2026, rated 5/5 by this guest
Initially we had a couple of hiccups with the food .
Google, August 2026, rated 5/5 by this guest
Pool174Mostly good
Right from the check-in to the meals, the pool and gym, and the eventual checkout everything couldn't have been better.
Google, December 2025, rated 5/5 by this guest
We got overwhelming experience there, rooms are superbs, Breakfast is awesome with 2-3 Indian options and service is exceptional they have good swimming pool also.
Google, June 2026, rated 5/5 by this guest
The pool was extremely small and there were far too many restrictions and rules, which made it uncomfortable to enjoy.
Google, May 2026, rated 1/5 by this guest
Quiet at night72Mostly good
Great place to live, calm and great ambiance
Google, September 2026, rated 5/5 by this guest
Decent hotel in quiet part of Bur Dubai
Tripadvisor, January 2025, rated 4/5 by this guest
Sound proofing between external/internal is very good but between rooms relatively poor with one being able to hear other guests scrape their chairs around the room late at night.
Tripadvisor, April 2025, rated 3/5 by this guest
Breakfast2813Mostly good
Amazing rooms, superb dinner and breakfast, and friendly staff.
Google, June 2026, rated 5/5 by this guest
Main thing to say is morning breakfast was fantastic the waiter and waiteress are so helpful.
Tripadvisor, January 2026, rated 5/5 by this guest
Food @ breakfast needs to be more option .
Booking network, April 2025, rated 10/10 by this guest
Room condition64Mostly good
The hotel is close to everything and is super new.
Tripadvisor, October 2025, rated 5/5 by this guest
The room was clean, modern, and spacious, and it included a proper bathtub which was a big plus.
Google, August 2026, rated 4/5 by this guest
Property has seen better days and needs updating.
Google, February 2026, rated 3/5 by this guest
Too few mentions to judge: views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 3,737 Google ratings
Problems guests raised
Raised most: you need a taxi or scooter to get around, in 6 of 202 reviews.
You need a taxi or scooter to get around6 of 2021 in 34 reviews
Nice hotel Ideal for Work but you are reliant on taxis to get around
Google, February 2026, rated 4/5 by this guest
Only minus thing is the location if u have to take taxi, hotel located in the middle so the taxi has to go around the road to get to the road ( Circle).
Tripadvisor, June 2025, rated 5/5 by this guest
Complaints the hotel left unresolved5 of 2021 in 40 reviews
The rooms were not cleaned inspite of do not disturb signs being not out put out and a verbal request being made to clean it
Google, January 2026, rated 1/5 by this guest
Manager did not care at all to listen to my complaints about noise.
Tripadvisor, November 2024, rated 1/5 by this guest
A facility closed4 of 2021 in 50 reviews
Surly I paid for it, but could not have it as the restaurant was closed.
Booking network, September 2025, rated 4/10 by this guest
Unexpected charges and refunds3 of 2021 in 67 reviews
Despite being promised a 50% rate due to the ongoing regional conflict, they reneged on this agreement and demanded full payment.
Google, May 2026, rated 1/5 by this guest
A slow check-in3 of 2021 in 67 reviews
It’s 02 hours after paying ₹56000 for 2 nights our family have to wait at reception and requesting them for providing double bed instead of twin bed but this is surprisingly a Marriott property shamelessly keep standing you at reception and begging you for Just Double bed, with 6yrs old kid towing…
Google, February 2026, rated 1/5 by this guest
The check in took hours of waiting even though pre paid.
Google, August 2026, rated 1/5 by this guest
Serious reports
2 in 202 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard2 of 202 reviews
Rooms were good there was a water leakage near the toilet which could lead me to slip even though I was about to slip one day and I informed the front desk twice about this incident and yes this is true their man attended it twice he tried his best but that leak was still there till we checked out.
Google, October 2026, rated 4/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
Guests’ photos confirm: swimming pool (3), restaurant (6), bathtub (1).
The hotel says it has no hot tub.
Price, place and rooms
Price
$103 is a typical night, from 302 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jul 2027, $55Dearest month: Jan 2027, $153
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- billabook.com$114
- evendo.com$116
- clicktrip.com$125
- Agoda$132
- Booking.com$132
- Trip.com$132
- ae.makemytrip.global$132
- expedia.ae$132
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 899 m away by road, about 12 minutes on foot. There are 2 bars or clubs within 200 metres.
- Nearest shop: New Waves Supermarket5 min walk398 m by road
- Nearest station12 min walk899 m by road
- The Gold Souk2.8 km
- The Burj Khalifa8.8 km
- Dubai airport12.2 km
- Dubai Marina40.1 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
4 room types, from 38 to 80 m².
- Classic Room, 2 Twin Beds, Non Smoking38 m²Bathtub
- Classic Room, 1 King Bed, Non Smoking38 m²Bathtub
- Studio, 1 King Bed, Non Smoking50 m²Bathtub
- Suite, 1 Bedroom, Non Smoking80 m²
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Not enough comparable hotels to rank it.
Every review site, out of 100
More hotels in Dubai
The nearest first, with our score for each.
How we know
202 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 441 most recent reviews from Google, Tripadvisor and the Booking network. 202 of them describe a stay in the last 2 years and are the ones counted here; the rest were 100 older, 125 with a score but no words and 14 about the restaurant rather than a stay.
- The hotel replied to 0 of its 200 newest Google reviews.
- 27 in every 100 reviews thank a staff member by name.
- 9 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.