Gateway Hotel
3-star hotel · Al Fahidi, Dubai
Guests rate nearly every hotel highly: half the hotels in Dubai are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 44% of Dubai hotels
- 79% of guest comments are praise
- 90% of guest photos show no damage
How this score is made
- Rated higher than 44% of Dubai hotels. Compared with 698 hotels in Dubai. Counts for 50% of the score.
- 79% of guest comments are praise. 395 praise, 102 complain. Counts for 30% of the score.
- 90% of guest photos show no damage. 54 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $69 a nighttypical for two, before tax · from $50
- 9 min walkto the nearest station
- 254 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 679 m away
- Staff136 praise · 15 complain
- Location55 praise · 2 complain
- Value36 praise · 4 complain
- Room size20 praise · 1 complain
Against
- Room condition18 complain · 2 praise
- Quiet at night11 complain · 6 praise
- A booking not honouredcomplaints rising: 3.0 in 100 a year ago, 5.3 now12 of 254 guests
What guests reported
What guests say
254 reviews from the last 2 years. Most praised: staff (136 guests). Weakest: room condition, where 18 of the 20 who mention it complain.
Location552Strength
Located very close to meena bazaar, this is the ultimate stay if you are in dubai for the electronics.
Google, March 2026, rated 5/5 by this guest
Good location , qua distance to other places in Dubai.
Booking network, January 2026, rated 9/10 by this guest
Room size201Strength
Very good hotel with large rooms and amenities.
Google, January 2026, rated 5/5 by this guest
The room is spacious even the toilet.
Booking network, November 2025, rated 9/10 by this guest
Room given was small but ok..
Tripadvisor, May 2025, rated 3/5 by this guest
Beds151Strength
The room and bed were very comfortable.
Booking network, November 2025, rated 9/10 by this guest
The staff were incredibly welcoming, the room was spotless, and the bed was super comfortable.
Booking network, February 2026, rated 10/10 by this guest
The pillows were to high for me and the air conditioning was too cold.
Booking network, July 2025, rated 8/10 by this guest
Staffcomplaints falling: 9.1 in 100 a year ago, 4.8 now13615Strength
The room was clean, the breakfast buffet was delicious, and the staff were very attentive.
Google, January 2026, rated 5/5 by this guest
The rooms are clean, the service is good, and the value for money is excellent.
Google, October 2025, rated 4/5 by this guest
staff deliberately ignored my request without consideration yo my history as regular guest.
Booking network, December 2025, rated 4/10 by this guest
Value364Strength
Centrally located and much more than value for money
Booking network, November 2025, rated 10/10 by this guest
The Location was extremely good for short business trip, staff was very nice and quick response to requests, prices were great too
Google, November 2025, rated 5/5 by this guest
Dirty, overpriced, and unacceptable.
Google, April 2026, rated 1/5 by this guest
Pool152Strength
The rooms were nice, as was the pool, and I really enjoyed the breakfast.
Google, June 2026, rated 5/5 by this guest
Everything was good especially the pool on 3rd floor.
Booking network, March 2026, rated 8/10 by this guest
Cleanlinesscomplaints falling: 7.6 in 100 a year ago, 4.8 now6714Mostly good
Room was upto standard, very clean and house keeping was on time and friendly staff.
Booking network, January 2026, rated 8/10 by this guest
Cant say that the best, but clean, normal location and very friendly stuff.
Booking network, December 2025, rated 10/10 by this guest
The window dirty with bird shit.
Booking network, January 2026, rated 9/10 by this guest
Food83Mostly good
Hotel rooms are too good and more than room the food was great.
Google, February 2026, rated 5/5 by this guest
The courtesy of the staff.Introduction to different cuisine.
Booking network, December 2025, rated 8/10 by this guest
Third grade staff bogas food very rude staff not welcoming please don’t waste your holidays and money
Google, October 2025, rated 1/5 by this guest
Breakfastcomplaints rising: 6.1 in 100 a year ago, 14.4 now3531Split
The buffet is too Indian oriented and same food daily.
Booking network, December 2025, rated 8/10 by this guest
The breakfast was not very nice
Booking network, October 2025, rated 7/10 by this guest
The breakfast was lacking options.
Booking network, December 2025, rated 7/10 by this guest
Quiet at night611Weak spot
Room 147 so noisy outside ventilator all the night.
Booking network, January 2026, rated 5/10 by this guest
The soundproofing is basically nonexistent, I could hear bathroom noises from the neighboring room through the ventilation shaft as if they were in my own room.
Google, November 2025, rated 3/5 by this guest
We could hear everything from our room; people were shouting in the corridors at very late hours.
Booking network, January 2026, rated 6/10 by this guest
Room condition218Weak spot
A bit tired in communal reception area and the location is not very scenic.
Booking network, January 2026, rated 8/10 by this guest
We just needed a place to sleep, wanted a clean room, room is clean, washroom is clean but old style.
Google, August 2026, rated 3/5 by this guest
The alternative hotel is also poorly maintained, especially the toilets.
Google, August 2026, rated 1/5 by this guest
Too few mentions to judge: views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 2,832 Google ratings
Problems guests raised
Raised most: a booking not honoured, in 12 of 254 reviews.
A booking not honouredcomplaints rising: 3.0 in 100 a year ago, 5.3 now12 of 2541 in 21 reviews
They moved to hotel opposite citing power cut because of maintainance work.
Booking network, August 2026, rated 7/10 by this guest
We were put up in the hotel next door, which wasn't the same, but thanks to the good staff we were able to cancel on site and book a different hotel.
Google, May 2026, rated 2/5 by this guest
Unexpected charges and refunds8 of 2541 in 32 reviews
Unfortunately I did not have access to breakfast, they made me pay and I do not know why
Booking network, November 2025, rated 10/10 by this guest
Why if you are hotel is close why you get the booking and you take the money?
Booking network, July 2026, rated 1/10 by this guest
Complaints the hotel left unresolved7 of 2541 in 36 reviews
I requested a change, but they refused, claiming the hotel was full.
Google, November 2025, rated 1/5 by this guest
However no arrangement despite I paid for that day.
Booking network, December 2025, rated 5/10 by this guest
Unpleasant surroundings7 of 2541 in 36 reviews
My problem is the location, it’s almost in the middle of Diera which is a very crowded and kind of dirty neighborhood.
Booking network, December 2025, rated 7/10 by this guest
Zvečer ni bilo prijetno zunaj.
Booking network, February 2026, rated 8/10 by this guest
Insects or pests6 of 2541 in 42 reviews
There were insects all over the bed and even crawling around in the bathroom, which made it impossible to relax or feel comfortable for even a moment.
Google, February 2026, rated 1/5 by this guest
Btw the little pesky UAE flies are considerably more annoying than the house flies that we are used to in northern Europe, and we temporarily shared our room with one.
Booking network, October 2025, rated 10/10 by this guest
Problems in the bathroom5 of 2541 in 51 reviews
The bathroom situation was horrible with no hand showers, no buckets even and a cracked bathtub.
Google, February 2026, rated 1/5 by this guest
it was very expensice for such an area...water was leaking from the bathing tube...
Google, October 2025, rated 1/5 by this guest
Serious reports
4 in 254 reviews, most common first. Shown beside the score, never averaged into it.
Bed bugs or bites3 of 254 reviews
We were infested with bedbugs in room 114.
Google, July 2026, rated 1/5 by this guest
I needed to move to 4 different bedrooms during my pre-booked 4 night stay, as there were bed bugs in 3 of the rooms, confirmed by night staff.
Tripadvisor, April 2025, rated 2/5 by this guest
A physical hazard1 of 254 reviews
Please don’t prefer This hotel I request to all who is vegetarian basically one more thing on last day of my check out without out any reason glass broken due to not fixed properly in front of my leg
Google, October 2025, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
6 of the 60 guest photos we checked show damage or dirt (10%).
Guest photos showing damage or dirt6 of 6010%
Of 60 guest photos, 6 show damage or dirt: stains in 5, dirty surfaces in 2, peeling paint or cracks in 1 and dirty linen in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
Guests’ photos confirm: swimming pool (4), bathtub (6).
The hotel says it has no hot tub.
Price, place and rooms
Price
$69 is a typical night, from 299 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: May 2027, $50Dearest month: Mar 2027, $84
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- ae.bluepillow.com$71
- Vio.com$75
- clicktrip.com$77
- Booking.com$87
- evendo.com$92
- hotelprive.net$100
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 679 m away by road, about 9 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest shop: Ali Eid Grocery1 min walk59 m by road
- Nearest main road: Khalid Bin Waleed Road102 m
- Nearest station9 min walk679 m by road
- The Gold Souk24 min walk1.8 km by road
- The Burj Khalifa10.2 km
- Dubai airport11.7 km
- Dubai Marina41.1 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
8 room types, from 26 to 88 m².
- Deluxe Twin Room26 m²Sleeps 2Bathtub
- Deluxe Single Room27 m²Sleeps 1Bathtub
- Deluxe Double Room28 m²Sleeps 2
- Deluxe Large Twin Room36 m²Sleeps 4
- Deluxe Triple Room41 m²Sleeps 32 Twin bed + 1 Queen bedBathtub
- Family Interconnecting Room54 m²Sleeps 42 Twin bed + 1 Double bedBathtub
The other 2 room types
- Family Quadruple Room59 m²Sleeps 42 Twin bed + 1 super-king bedBathtub
- Premium Family Room88 m²Sleeps 61 super-king bed + 2 Queen bedBathtub
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.3 out of 10. 44% of the 698 hotels in Dubai are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If room condition matters to you
Here, 18 of the 20 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Dubai
The nearest first, with our score for each.
How we know
254 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 898 most recent reviews from Google, Tripadvisor and the Booking network. 254 of them describe a stay in the last 2 years and are the ones counted here; the rest were 61 older, 172 in other languages, 410 with a score but no words and 1 about the restaurant rather than a stay.
- The hotel replied to 0 of its 200 newest Google reviews.
- 8 in every 100 reviews thank a staff member by name.
- 8 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.