Hilton Dubai Al Habtoor City
5-star hotel · Business Bay, Dubai
Long Weekend score
Good1 serious report in 227 reviews: a physical hazard
Guests rate nearly every hotel highly: half the hotels in Dubai are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 54% of Dubai hotels
- 92% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- Rated higher than 54% of Dubai hotels. Compared with 698 hotels in Dubai. Counts for 50% of the score.
- 92% of guest comments are praise. 374 praise, 33 complain. Counts for 30% of the score.
- 98% of guest photos show no damage. 59 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $271 a nighttypical for two, before tax · from $196
- 119 mto Nearest main road: Sheikh Zayed Road (north)
- 227 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Staff193 praise · 9 complain
- Views24 praise · 0 complain
- Location24 praise · 0 complain
- Room size22 praise · 0 complain
- Food18 praise · 1 complain
Against
- Breakfast is the weakest point9 of the 36 guests who mention it complain
- Most common complaint: unexpected charges and refundsRaised by 2.6% of guests
What guests reported
What guests say
227 reviews from the last 2 years. Most praised: staff (193 guests). Weakest: breakfast, where 9 of the 36 who mention it complain.
Views240Strength
My all time favourite place in Dubai, its been 3 years since I regularly staying here during my business trip to Dxb.
Google, September 2026, rated 5/5 by this guest
Honestly, the room is beautiful, the service was excellent, and the view is also lovely.
Tripadvisor, September 2026, rated 5/5 by this guest
Location240Strength
The hotel is excellent and the location is strategic, especially the receptionist, Mohammed Hassan.
Google, October 2026, rated 5/5 by this guest
Amazing hotel, great location, staff is amazing and very helpful.
Google, October 2026, rated 5/5 by this guest
Room size220Strength
Room service was outstanding, and the spacious suites were beautifully designed and decorated.
Google, September 2026, rated 5/5 by this guest
The rooms are big, and I want to personally thank the reception worker Mohammed Hassan.
Tripadvisor, September 2026, rated 5/5 by this guest
Staff1939Strength
Kyaw, Tarun, Aman, Emily, Lal, Heshan have made sure that our breakfast experience and visit exceptional, they helped celebrate my grandmothers 80th birthday with so much warmth, energy and truly made it special!
Google, September 2026, rated 5/5 by this guest
I really appreciate your kindness, effort, and amazing hospitality.
Google, September 2026, rated 5/5 by this guest
Vanissa at the front desk had a bad attitude.
Google, September 2026, rated 1/5 by this guest
Food181Strength
Food, environment very good.
Google, October 2026, rated 5/5 by this guest
Excellent service, delicious food, Iqbal's service was really close to everything we needed, safaris, restaurants, places, highly recommended.
Google, September 2026, rated 5/5 by this guest
Cleanlinesscomplaints rising: 0.0 in 100 a year ago, 4.0 now438Mostly good
Rooms are spacious, hygiene, neat and clean with king size very .
Google, October 2026, rated 5/5 by this guest
Excellent location, high standards of cleanliness, and outstanding service.
Google, September 2026, rated 5/5 by this guest
The final straw came on my last night, when my room was not cleaned at all.
Tripadvisor, September 2026, rated 3/5 by this guest
Pool92Mostly good
The swimming pool was nice, but small, and the breakfast was good in my previous booking.
Tripadvisor, August 2026, rated 5/5 by this guest
Our kids loved the pool and the kids' club.
Google, September 2026, rated 5/5 by this guest
Quiet at night72Mostly good
Our stay here in Hilton Habtoor is so relaxing and peaceful.
Google, September 2026, rated 5/5 by this guest
The rooms are spacious and lovely, the cleanliness is excellent, and the noise level is minimal.
Tripadvisor, June 2026, rated 4/5 by this guest
Value72Mostly good
One of the finest hotels in Dubai — beautiful views, excellent value, and above all, an exceptional team.
Tripadvisor, September 2026, rated 5/5 by this guest
Good value for money.very good service.very comfortable room.not good information about free tickets to the parle show.We shall come back.
Booking network, March 2025, rated 8/10 by this guest
Breakfastcomplaints falling: 10.7 in 100 a year ago, 3.0 now279Mostly good
We really appreciated their hospitality and the breakfast aslo good at taste.
Tripadvisor, June 2026, rated 5/5 by this guest
Great place to stay I been check in multiple times food in breakfast was fantastic great option especially if your tourist in lvl 1 called the market thanks to Mr Mohammed for assistance for my breakfast today and the manger Mr Tarun
Google, October 2026, rated 5/5 by this guest
Note: Unfortunately, the breakfast hasn't changed; it needs more variety.
Google, October 2026, rated 5/5 by this guest
Too few mentions to judge: room condition and beds.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 12,187 Google ratings
Problems guests raised
Raised most: unexpected charges and refunds, in 6 of 227 reviews.
Unexpected charges and refunds6 of 2271 in 38 reviews
Why each time I came they ask for deposit amount in the front desk even with silver membership !!!!!!!!!!!!!!!
Google, September 2026, rated 1/5 by this guest
Unfortunately, I have to deduct one star because, despite several emails from us, our credit balance was not refunded.
Google, October 2026, rated 4/5 by this guest
Problems in the bathroom4 of 2271 in 57 reviews
Shower drain not properly functioning.
Google, September 2026, rated 4/5 by this guest
First coffee maker had to be replaced and the replacement also didn’t work properly, there is a master light switch which turns on all the lights and I couldn’t figure out how to just turn on some lights as needed, shower pressure is fabulous but leaks all over of the bathroom floor.
Google, September 2026, rated 4/5 by this guest
Heating and air conditioning3 of 2271 in 76 reviews
The furniture is old and the air conditioning is bad for our climate, especially now during the summer.
Google, September 2026, rated 1/5 by this guest
Serious reports
1 in 227 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard1 of 227 reviews
Unfortunately, this caused a serious safety issue—our baby slipped and fell on her back twice due to the wet floor.
Booking network, October 2025, rated 10/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
1 of the 60 guest photos we checked show damage or dirt (2%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (3), restaurant (10), bar (2), bathtub (1), landmark view (2).
Price, place and rooms
Price
$271 is a typical night, from 181 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Feb 2027, $203Dearest month: Apr 2027, $286
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- pilotplans.com$210
- Agoda$218
- Trip.com$218
- Booking.com$218
- ae.makemytrip.global$218
- expedia.ae$218
- Hotels.com$218
- qantas.com$218
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
No landmark, beach or station is within a half-hour walk; the closest is the Burj Khalifa, 3.5 km away. There are 5 bars or clubs within 200 metres.
- Nearest main road: Sheikh Zayed Road (north)119 m
- Nearest shop: 7-Eleven14 min walk1.0 km by road
- The Burj Khalifa3.5 km
- The Gold Souk13.1 km
- Dubai airport21.5 km
- Dubai Marina30.9 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
13 room types, from 45 to 425 m².
- Deluxe Room, 1 King Bed45 m²Sleeps 3Bathtub
- Room, 1 King Bed45 m²Sleeps 3Bathtub
- Executive Room, 2 Twin Beds45 m²Sleeps 2Bathtub
- Room, 2 Twin Beds45 m²Sleeps 2Bathtub
- Executive Room, 1 King Bed45 m²Sleeps 3Bathtub
- Room, 1 King Bed, Accessible45 m²Sleeps 3Bathtub
The other 7 room types
- Junior Suite, 1 King Bed65 m²Sleeps 3Bathtub
- Executive Suite, 1 Bedroom85 m²Sleeps 3Bathtub
- Family Room, Connecting Rooms90 m²Sleeps 53 Twin bedBathtub
- King Panoramic Suite102 m²Sleeps 4Bathtub
- Suite, 1 King Bed (Grand Canal)168 m²Sleeps 4Bathtub
- Presidential Suite, 1 King Bed320 m²Sleeps 4Bathtub
- Suite, 1 King Bed (Chairman)425 m²Sleeps 4Bathtub
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.6 out of 10. 54% of the 698 hotels in Dubai are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
Tripadvisor rates it 94 out of 100 and Booking network rates it 86. Booking network only takes reviews from people who booked and stayed, while Tripadvisor takes them from anyone.
More hotels in Dubai
The nearest first, with our score for each.
How we know
227 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 419 most recent reviews from Google, Tripadvisor and the Booking network. 227 of them describe a stay in the last 2 years and are the ones counted here; the rest were 72 older, 6 in other languages, 87 with a score but no words and 27 about the restaurant rather than a stay.
- The hotel replied to 191 of its 200 newest Google reviews.
- 61 in every 100 reviews thank a staff member by name.
- 10 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.