Hilton Garden Inn Dubai, Mall Avenue
4-star hotel · Al Barsha First, Dubai
Long Weekend score
StrongNo serious reports. in 283 reviews
- 96% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- 96% of guest comments are praise. 425 praise, 17 complain. Counts for 60% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 40% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $108 a nighttypical for two, before tax · from $72
- 10 min walkto InsuranceMarket station
- 283 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Staff220 praise · 7 complain
- Cleanliness66 praise · 0 complain
- Location60 praise · 0 complain
- Breakfast40 praise · 4 complain
- Room size14 praise · 0 complain
Against
- Food is the weakest point5 of the 13 guests who mention it complain
- Most common complaint: a slow check-inRaised by 1.8% of guests
What guests reported
What guests say
283 reviews from the last 2 years. Most praised: staff (220 guests). Weakest: food, where 5 of the 13 who mention it complain.
Cleanliness660Strength
room is clean and tidy, no complaints so far!
Google, September 2026, rated 4/5 by this guest
And all other staff and housekeepers were amazing
Booking network, September 2026, rated 9/10 by this guest
Location600Strength
Great hotel in a brilliant location right by the Emirates Mall.
Google, September 2026, rated 5/5 by this guest
The location is also very convenient.
Google, September 2026, rated 5/5 by this guest
Room size140Strength
The rooms were very tidy and spacious.
Tripadvisor, June 2026, rated 5/5 by this guest
The rooms are spacious and offer plenty of room to stretch out and relax.
Google, September 2026, rated 5/5 by this guest
Quiet at night100Strength
The place was quiet, all services were available, and the breakfast buffet was more than amazing...
Google, September 2026, rated 4/5 by this guest
The atmosphere was so serene, peaceful, and relaxing, which made our experience even more enjoyable.Daniel, Joy, and Steven truly made us feel welcome with their excellent hospitality.
Tripadvisor, May 2026, rated 5/5 by this guest
Staff2207Strength
The service was excellent, and I would especially like to mention Dilki, who was extremely helpful, friendly, and professional throughout my stay.
Google, September 2026, rated 5/5 by this guest
But the staffs were so amazing in the food and beverage area when we had our breakfast.
Tripadvisor, May 2026, rated 5/5 by this guest
The receptionist, Bader, was unbelievably rude and unprofessional.
Booking network, August 2026, rated 1/10 by this guest
Breakfast404Strength
Thank you to Joy and Daniel from F&B department who made our breakfast extra special.
Tripadvisor, May 2026, rated 4/5 by this guest
Everything was lovely, and the breakfast was especially enjoyable.
Google, September 2026, rated 5/5 by this guest
Tiring to eat the same menu every day
Tripadvisor, May 2026, rated 4/5 by this guest
Value71Strength
It’s the cleanest hotel with good value for money.
Google, October 2026, rated 5/5 by this guest
Good location & value for money
Booking network, June 2026, rated 7/10 by this guest
Food85Mostly good
The staff was wonderful, especially the lovely Odette who always checked on us to make sure we were alright, and the meals and rooms were all superb.
Google, October 2026, rated 5/5 by this guest
food was delicious we will come back again
Tripadvisor, May 2026, rated 5/5 by this guest
I paid for the half-board package, but unfortunately the dinner did not meet our expectations.
Booking network, June 2026, rated 9/10 by this guest
Too few mentions to judge: pool, room condition, beds and views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 8,302 Google ratings
Problems guests raised
Raised most: a slow check-in, in 5 of 283 reviews.
A slow check-in5 of 2831 in 57 reviews
I was rejected checking in with my Booking.com confirmation claiming they haven’t received it and I have to wait.
Booking network, August 2026, rated 1/10 by this guest
You can’t ask for late checkout even for 10mins
Google, September 2026, rated 1/5 by this guest
A booking not honoured4 of 2831 in 71 reviews
i had pre request for non smoking room upon my booking but i was wrongly put in a smoking room area so i need to request for a room transfer.
Booking network, August 2026, rated 7/10 by this guest
We did not receive the room we had booked through the app, and the second room for my friend was not yet ready upon arrival.
Tripadvisor, May 2026, rated 5/5 by this guest
Heating and air conditioning4 of 2831 in 71 reviews
Air conditioning was little hot not that much cool air
Booking network, August 2026, rated 9/10 by this guest
Excellent, but the air conditioning isn't as efficient as desired.
Google, September 2026, rated 3/5 by this guest
Not as shown or booked3 of 2831 in 94 reviews
My booking said the king room had a bath tub which was not there and i was told by the front office those rooms dont have a tub so that was disappointing but didnt not compromise my stay
Booking network, July 2026, rated 9/10 by this guest
Serious reports
None found in 283 reviews.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
Guests’ photos confirm: swimming pool (1), restaurant (3), bar (6), bathtub (2).
The hotel says it has no hot tub.
Price, place and rooms
Price
$108 is a typical night, from 302 dates checked in the coming year.
Weekends cost 4% more than weekdays
A typical night, month by month
Cheapest month: May 2027, $80Dearest month: Mar 2027, $140
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Traveloka$135
- Agoda$139
- Booking.com$139
- Trip.com$139
- ae.makemytrip.global$139
- skyscanner.net$139
- hometogo.com$139
- billabook.com$148
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
InsuranceMarket station is 772 m away by road, about 10 minutes on foot.
- Nearest shop: Sun N Moon Supermarket1 min walk96 m by road
- Nearest main road: Sheikh Zayed Road (north)263 m
- Nearest station: InsuranceMarket10 min walk772 m by road
- The Burj Khalifa15.6 km
- The Gold Souk23.4 km
- Dubai airport33.4 km
- Dubai Marina42.2 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
7 room types, from 29 to 57 m².
- King Room29 m²Sleeps 3
- King Room - Mobility Accessible29 m²Sleeps 2
- Queen Room29 m²Sleeps 3Bathtub in its photos
- Twin Room29 m²Sleeps 3
- One-Bedroom King Suite57 m²Sleeps 4
- Connecting Family Room57 m²Sleeps 62 Twin bed + 1 super-king bedBathtub
The other 1 room types
- Deluxe One-Bedroom King Suite57 m²Sleeps 4Bathtub
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Not enough comparable hotels to rank it.
Every review site, out of 100
More hotels in Dubai
The nearest first, with our score for each.
How we know
283 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 857 most recent reviews from Google, Tripadvisor and the Booking network. 283 of them describe a stay in the last 2 years and are the ones counted here; the rest were 100 older, 69 in other languages, 389 with a score but no words and 16 about the restaurant rather than a stay.
- The hotel replied to 194 of its 200 newest Google reviews.
- 62 in every 100 reviews thank a staff member by name.
- 1 review mentions a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.