Mövenpick Grand Al Bustan Dubai
5-star hotel · Al Garhoud, Dubai
Long Weekend score
Good1 serious report in 272 reviews: a physical hazard
Guests rate nearly every hotel highly: half the hotels in Dubai are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 40% of Dubai hotels
- 93% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 40% of Dubai hotels. Compared with 698 hotels in Dubai. Counts for 50% of the score.
- 93% of guest comments are praise. 401 praise, 32 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $85 a nighttypical for two, before tax · from $70
- 16 min walkto Al Garhoud station
- 272 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Staff219 praise · 6 complain
- Cleanliness56 praise · 4 complain
- Location29 praise · 1 complain
- Breakfast23 praise · 4 complain
- Food22 praise · 2 complain
Against
- Room conditioncomplaints falling: 11.1 in 100 a year ago, 0.9 now8 complain · 7 praise
What guests reported
What guests say
272 reviews from the last 2 years. Most praised: staff (219 guests). Weakest: room condition, where 8 of the 15 who mention it complain.
Value100Strength
A five-star hotel for the price of three was a godsend.
Google, August 2026, rated 5/5 by this guest
Location, atmosphere, value,clean people staffs
Tripadvisor, September 2026, rated 5/5 by this guest
Staff2196Strength
Lovely family hotel, delicious varied dinners, convenient location, polite and friendly staff, but sometimes the pool is very crowded.
Google, August 2026, rated 5/5 by this guest
Thank you to all the hotel staff, from the warm welcome and smiles to the cleanliness of the rooms, the variety of breakfast options, and the constant smiles of the employees.
Tripadvisor, September 2026, rated 5/5 by this guest
Every time we requested something for the room, whether it was water or towels, we had to wait more than 30 minutes.
Google, September 2026, rated 3/5 by this guest
Location291Strength
The hotel is very nice clean and comfortable with excellent service and a great location.
Tripadvisor, August 2026, rated 5/5 by this guest
The hotel's location is excellent and very close to the airport.
Google, August 2026, rated 5/5 by this guest
Very inconvenient place , need to walk very far to go in the hotel lobby
Google, September 2026, rated 2/5 by this guest
Room size151Strength
Beautiful Hotel located 5mnts from the airport, metro very near the hotel.The hotel is beautiful laid out , reception area is very spacious .The rooms are big and with lots of natural sunlight .The reception staff Rubie,Stella and Neha were very professional courteous and friendly.
Google, August 2026, rated 5/5 by this guest
The rooms of this hotel were very spacious.
Tripadvisor, August 2026, rated 5/5 by this guest
Cleanliness564Strength
A large, clean hotel with excellent service.
Tripadvisor, September 2026, rated 4/5 by this guest
The stay was very comfortable, the reception was welcoming, and the rooms were clean, stylish, and offered beautiful views.
Google, September 2026, rated 4/5 by this guest
Food222Strength
Overall, it was delicious!
Google, August 2026, rated 5/5 by this guest
The food is amazing and okta give me the best service
Tripadvisor, September 2026, rated 5/5 by this guest
Pool132Strength
The gym and pool were excellent.
Tripadvisor, September 2026, rated 5/5 by this guest
You can enjoy a pool, gym, and tasty food there too.
Google, August 2026, rated 5/5 by this guest
Breakfast234Strength
The lobby is beautiful, the rooms are comfortable, and the breakfast has a great variety.
Tripadvisor, September 2026, rated 5/5 by this guest
The breakfast was also good and made our stay complete.
Google, September 2026, rated 5/5 by this guest
Everything about the hotel was satisfactory except for the buffet food, I found the same items were repeated everyday and the selection, especially at breakfast, was definitely not what I expected from a five star hotel.
Tripadvisor, September 2026, rated 4/5 by this guest
Quiet at night74Mostly good
I stayed here courtesy of Emirates airline after a missed connection, but what stood out the most besides the great food, comfortable, quiet and luxurious room, was the staff; with no exceptions, they were always helpful, attentive and friendly, no matter at reception or in the restaurant.
Google, August 2026, rated 5/5 by this guest
The hotel is very close to the airport, and its quiet location is ideal for business.
Google, September 2026, rated 5/5 by this guest
The hallways are noisy at night.
Google, September 2026, rated 2/5 by this guest
Room conditioncomplaints falling: 11.1 in 100 a year ago, 0.9 now78Split
Our room looked pretty dated and a bit shabby, but everything worked.
Booking network, October 2025, rated 6/10 by this guest
Conveniently close to the airport, but would benefit from some renovations
Booking network, April 2025, rated 6/10 by this guest
The hotel feels a little dated (despite an apparent 2024 refresh) but it's friendly, comfortable and reliable.
Booking network, May 2025, rated 8/10 by this guest
Too few mentions to judge: beds and views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 9,494 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 5 of 272 reviews.
Problems in the bathroom5 of 2721 in 54 reviews
In the bathroom, where the wall is made of glass, the floor is not sealed at the bottom, and after taking a shower, water would always leak out in a trickle, forming a puddle in the bathroom.
Tripadvisor, September 2026, rated 5/5 by this guest
Bathroom needs to be redone as tiles are very old and unclean showers need extended doors as while taking shower all waters are co.ing out to the floor and puddle of water is there
Booking network, May 2025, rated 8/10 by this guest
Complaints the hotel left unresolved3 of 2721 in 91 reviews
Only two bottles of water provided, and when I called to ask for more, they were not delivered.
Google, August 2026, rated 4/5 by this guest
Despite multiple reports, no corrective action was taken, and it seemed that guest concerns were being disregarded.
Booking network, July 2025, rated 2/10 by this guest
A slow check-in3 of 2721 in 91 reviews
The property was good as were the restaurants and staff, however the check in process was too long - not enough check in staff and a lengthy process despite having already checked in online.
Booking network, August 2025, rated 8/10 by this guest
Serious reports
1 in 272 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard1 of 272 reviews
No one cared about the injury my wife had due to their negligence leaving a mattress plastic corner with staples on the floor that stuck in her foot.
Booking network, April 2025, rated 8/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
Guests’ photos confirm: swimming pool (3), restaurant (10), event space (1).
The hotel says it has no hot tub.
Price, place and rooms
Price
$85 is a typical night, from 302 dates checked in the coming year.
Weekends cost 16% more than weekdays
A typical night, month by month
Cheapest month: Jun 2027, $70Dearest month: Apr 2027, $144
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- billabook.com$75
- clicktrip.com$76
- h-en.reserving.com$78
- Vio.com$84
- ae.bluepillow.com$84
- deals.etrip.net$84
- evendo.com$86
- tripening.com$129
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Al Garhoud station is 1.2 km away by road, about 16 minutes on foot. There are 4 bars or clubs within 200 metres.
- Nearest main road: Casablanca Street77 m
- Nearest shop: Choithrams10 min walk724 m by road
- Nearest station: Al Garhoud16 min walk1.2 km by road
- Nearest beach3.6 km
- The Gold Souk6.7 km
- Dubai airport9.1 km
- The Burj Khalifa13.9 km
- Dubai Marina46.4 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
10 room types, from 34 to 43 m².
- Classic Room, 2 Twin Beds34 m²Sleeps 3Bathtub
- Classic Room, 1 King Bed34 m²Sleeps 3Bathtub
- Executive Room, 1 King Bed34 m²Sleeps 3Bathtub
- Executive Room, 2 Twin Beds34 m²Sleeps 3Bathtub
- Premium Room, 1 King Bed (Executive)43 m²Sleeps 3Bathtub
- Deluxe Suite, 1 Double Bed43 m²Sleeps 4Bathtub
The other 4 room types
- Deluxe Room, 1 King Bed43 m²Sleeps 3Bathtub
- Superior Suite, 1 Double Bed43 m²Sleeps 4Bathtub
- Deluxe Room, 2 Twin BedsNot statedSleeps 3Bathtub
- Presidential Suite, 1 King BedNot statedSleeps 4Bathtub
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.2 out of 10. 40% of the 698 hotels in Dubai are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
Tripadvisor rates it 92 out of 100 and Booking network rates it 82. Booking network only takes reviews from people who booked and stayed, while Tripadvisor takes them from anyone.
If room condition matters to you
Here, 8 of the 15 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Dubai
The nearest first, with our score for each.
How we know
272 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 471 most recent reviews from Google, Tripadvisor and the Booking network. 272 of them describe a stay in the last 2 years and are the ones counted here; the rest were 80 older, 1 in other languages, 94 with a score but no words and 24 about the restaurant rather than a stay.
- The hotel replied to 188 of its 200 newest Google reviews.
- 56 in every 100 reviews thank a staff member by name.
- 8 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.