Novotel World Trade Centre Dubai
4-star hotel · Trade Center Second, Dubai
Long Weekend score
GoodNo serious reports. in 279 reviews
Guests rate nearly every hotel highly: half the hotels in Dubai are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 45% of Dubai hotels
- 92% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 45% of Dubai hotels. Compared with 698 hotels in Dubai. Counts for 50% of the score.
- 92% of guest comments are praise. 413 praise, 37 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $113 a nighttypical for two, before tax · from $51
- 9 min walkto World Trade Centre station
- 279 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceWorld Trade Centre is 680 m away
- Staff208 praise · 6 complain
- Cleanliness59 praise · 9 complain
- Location58 praise · 0 complain
- Breakfast35 praise · 6 complain
Against
- Room condition6 complain · 3 praise
What guests reported
What guests say
279 reviews from the last 2 years. Most praised: staff (208 guests). Weakest: room condition, where 6 of the 9 who mention it complain.
Location580Strength
Very nice hotel and amazing staff I have stayed for 6 nights with my family the hotel location was good and friendly staff specially front desk team , smooth check in and check out
Booking network, July 2026, rated 10/10 by this guest
Clean and accessible location.
Booking network, April 2026, rated 10/10 by this guest
Pool100Strength
We like the location, the rooms, the services, the pool, and breakfast at Embers is really what I always look forward to.
Google, September 2026, rated 5/5 by this guest
The hotel is clean, the breakfast was amazing as well as the gym and the pool!
Google, August 2026, rated 5/5 by this guest
Staff2086Strength
Catherine is very helpful, cheerful and professional.
Tripadvisor, August 2026, rated 5/5 by this guest
Front desk staff Amal and Lala provide warm welcome and was super supportive.
Booking network, April 2026, rated 9/10 by this guest
Too much crowding in the entrance, receptionist don’t consider that we are driving all the way from al ain and we have kids with us.
Booking network, May 2026, rated 3/10 by this guest
Food171Strength
Ambience, food was excellent
Google, September 2026, rated 5/5 by this guest
the staff is exceptional and very sweet, the food is amazing and the hotel is very pretty.
Google, September 2026, rated 5/5 by this guest
Cleanliness599Strength
The hotel exceeded my expectations in every way: cleanliness, comfort, location, and exceptional service.
Google, August 2026, rated 5/5 by this guest
And the rooms are very clean and comfortable.
Google, September 2026, rated 5/5 by this guest
Rooms were smelly and there were alot of stains in the carpets and bed sheets were not clean at all .
Booking network, April 2026, rated 8/10 by this guest
Breakfast356Strength
Comfortable , kind staff , fantastic breakfast with lot option all over fabulous!!!
Booking network, July 2026, rated 10/10 by this guest
I liked the breakfast the service and also the receptionist
Booking network, August 2026, rated 9/10 by this guest
I would suggest offering a wider variety of choices in the breakfast buffet.
Booking network, May 2026, rated 8/10 by this guest
Quiet at night82Mostly good
The location is really convenient, the rooms are quiet and comfortable.
Tripadvisor, June 2026, rated 4/5 by this guest
Very clean, quiet, Staff are welcoming, service is amazing, Reception smiling and very cooperative.
Booking network, June 2026, rated 10/10 by this guest
The only area that could be improved is the soundproofing, as I could occasionally hear people in the corridor.
Google, August 2026, rated 4/5 by this guest
Value93Mostly good
comfortable and value for money.
Booking network, August 2026, rated 10/10 by this guest
I love novotel hotel affordable price and nice & clean specially to Catherine the Filipina shes very nice to intertaine the guest....
Tripadvisor, July 2026, rated 5/5 by this guest
For the same price can get more luxurious rooms in dubai
Google, October 2026, rated 5/5 by this guest
Room size64Mostly good
It was a beautiful hotel with spacious rooms.
Google, September 2026, rated 5/5 by this guest
Convenient location to wedding halls easy access and Room space
Booking network, July 2026, rated 6/10 by this guest
Swimming pools , restaurants sona
Booking network, May 2026, rated 8/10 by this guest
Room condition36Weak spot
I believe that they need some maintenance to the rooms.
Booking network, September 2026, rated 4/10 by this guest
The rooms need extensive maintenance; the smell of the furniture is completely unacceptable.
Google, August 2026, rated 3/5 by this guest
Yenilenme zamanı yaklaşmış
Booking network, September 2026, rated 8/10 by this guest
Too few mentions to judge: views and beds.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 16,761 Google ratings
Problems guests raised
Raised most: heating and air conditioning, in 7 of 279 reviews.
Heating and air conditioning7 of 2791 in 40 reviews
The fixed low temperature of the room air condition, it felt so cold and we had to close it for long times to feel comfortable
Booking network, August 2026, rated 10/10 by this guest
I liked nothing about Novotel especially location , Swimming pool staff (Asela), No Proper AC, No ToothKit
Booking network, August 2026, rated 1/10 by this guest
Complaints the hotel left unresolved6 of 2791 in 46 reviews
The A/C in my room was so hot I call to fix but still hot not good
Booking network, September 2026, rated 4/10 by this guest
When we used the gym, there were no towels available despite placing a request, and unfortunately, nothing arrived before we left.
Tripadvisor, September 2026, rated 5/5 by this guest
A slow check-in5 of 2791 in 56 reviews
Checkin process long queue
Booking network, May 2026, rated 9/10 by this guest
long que for check in, although we checked in late already but still long que.
Booking network, May 2026, rated 6/10 by this guest
Problems in the bathroom4 of 2791 in 70 reviews
The stay was good, but the facilities in the room were not good; for example, the air conditioning did not cool well, and there was no hot water in the shower.
Booking network, August 2026, rated 5/10 by this guest
Bathroom are not well maintained…
Booking network, June 2026, rated 6/10 by this guest
A booking not honoured3 of 2791 in 93 reviews
However, my booking was cancelled based only on an email, without any proper follow-up call or discussion with me.
Google, August 2026, rated 1/5 by this guest
I immediately called reception to verify, and they confirmed that it was indeed a Superior Room, despite us having booked and paid for an Executive Room.
Tripadvisor, May 2026, rated 3/5 by this guest
Serious reports
None found in 279 reviews.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (1), restaurant (11), bar (8), bathtub (1).
The hotel says it has no hot tub.
Price, place and rooms
Price
$113 is a typical night, from 299 dates checked in the coming year.
Weekends cost 18% less than weekdays
A typical night, month by month
Cheapest month: Jul 2027, $58Dearest month: Jan 2027, $245
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Vio.com$161
- deals.etrip.net$161
- deals.goseek.com$161
- Agoda$163
- Booking.com$163
- Trip.com$163
- skyscanner.net$163
- ae.makemytrip.global$163
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
World Trade Centre station is 680 m away by road, about 9 minutes on foot.
- Nearest main road: Al Mustaqbal Street66 m
- Nearest shop: Zoom6 min walk442 m by road
- Nearest station: World Trade Centre9 min walk680 m by road
- The Burj Khalifa4.1 km
- The Gold Souk7.4 km
- Dubai airport15.2 km
- Dubai Marina36.9 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
6 room types, from 26 to 55 m².
- Superior Twin Room - 30% off dining, Family movie night on Friday & Saturday and kids play area until end of July 202626 m²Sleeps 2
- Superior Double Room - 30% off dining, Family movie night on Friday & Saturday and kids play area until end of July 202626 m²Sleeps 3
- Executive Room with 1 Double Bed26 m²Sleeps 4
- Superior Family Room26 m²Sleeps 41 Sofa bed + 1 Queen bed
- Executive Room with Two Single Beds26 m²Sleeps 2
- Executive King Suite55 m²Sleeps 4Bathtub
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.4 out of 10. 45% of the 698 hotels in Dubai are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
Google rates it 94 out of 100 and Booking network rates it 84. Booking network only takes reviews from people who booked and stayed, while Google takes them from anyone.
If room condition matters to you
Here, 6 of the 9 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Dubai
The nearest first, with our score for each.
How we know
279 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 898 most recent reviews from Google, Tripadvisor and the Booking network. 279 of them describe a stay in the last 2 years and are the ones counted here; the rest were 101 older, 69 in other languages, 429 with a score but no words and 20 about the restaurant rather than a stay.
- The hotel replied to 187 of its 200 newest Google reviews.
- 50 in every 100 reviews thank a staff member by name.
- 13 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.