Swissôtel Al Murooj Dubai
5-star hotel · Trade Center Second, Dubai
Long Weekend score
StrongNo serious reports. in 290 reviews
- 97% of guest comments are praise
- 87% of guest photos show no damage
How this score is made
- 97% of guest comments are praise. 440 praise, 14 complain. Counts for 60% of the score.
- 87% of guest photos show no damage. 52 of 60 photos. Counts for 40% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $189 a nighttypical for two, before tax · from $110
- 21 min walkto the Burj Khalifa
- 290 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Staff250 praise · 1 complain
- Cleanliness58 praise · 3 complain
- Location50 praise · 0 complain
- Food21 praise · 1 complain
- Room size15 praise · 0 complain
Against
- On a main road: Sheikh Mohammed bin Rashid Boulevard56 m from the building
- Room conditioncomplaints falling: 5.7 in 100 a year ago, 2.0 now7 complain · 2 praise
What guests reported
What guests say
290 reviews from the last 2 years. Most praised: staff (250 guests). Weakest: room condition, where 7 of the 9 who mention it complain.
Staff2501Strength
Thanks to Motano for helping me with all luggages .
Google, October 2026, rated 5/5 by this guest
Great service we will come back and recommand this hotel to our friends and business partners.
Google, September 2026, rated 5/5 by this guest
The gentleman at the reception was also not very friendly and did not seem welcoming or smile much.
Tripadvisor, August 2026, rated 4/5 by this guest
Location500Strength
Excellent service and recommend because of location
Tripadvisor, September 2026, rated 5/5 by this guest
Excellent hotel with a perfect location and outstanding service!
Google, October 2026, rated 5/5 by this guest
Room size150Strength
Big apartment with everything we need.
Google, October 2026, rated 5/5 by this guest
Very spacious apartment and well maintained.
Google, October 2026, rated 5/5 by this guest
Pool130Strength
The room was clean and comfortable, and we really loved their pool.
Tripadvisor, September 2026, rated 5/5 by this guest
Excellent location to the shopping center, the breakfast is complete with eggs and fruit, the pool is very organized, and the staff is very attentive; thanks to Phyu and Amora for the service.
Tripadvisor, September 2026, rated 5/5 by this guest
Views100Strength
Stayed in a lovely apartment with a great balcony view Aqal, Santosh, from housekeeping clean everything so well and fast.
Google, October 2026, rated 5/5 by this guest
Very nice stay beautiful view AMAZING STAFF FROM Housekeeping They are give us proper Cleaning Service Thanksssss Aqal Zubai Kelvin Badul Anusha And Hira
Google, October 2026, rated 5/5 by this guest
Cleanliness583Strength
Keshar and May were so sweet and did a great job cleaning the room for my 4 night stay in Swissotel.
Google, October 2026, rated 5/5 by this guest
The food in the restaurant for dinner was amazing and the rooms were so clean and comfortable.
Tripadvisor, September 2026, rated 5/5 by this guest
It was dirty, and unkept.
Tripadvisor, September 2026, rated 2/5 by this guest
Food211Strength
The room service was spectacular and the staff were so helpful and kind specially May, Aaril, and Zeeshar..
Tripadvisor, September 2026, rated 5/5 by this guest
The food is varied and delicious.
Google, October 2026, rated 5/5 by this guest
Breakfast141Strength
We also enjoyed having breakfast at le murooj.
Tripadvisor, October 2026, rated 5/5 by this guest
Everything is ok.We are so happy.We will come back again.Thanks Amora,Yeabsira,Thin ,Jociell.The breakfast is very good.Thanks Ellsie
Tripadvisor, September 2026, rated 5/5 by this guest
Perhaps a better way to direct a line around it, especially for the omelette station would help with people cutting or shoving themselves in front of others would help.
Booking network, April 2025, rated 10/10 by this guest
Value71Strength
Best hospitality spacious rooms amora and jenna very helpful and smiling willing to help at every step
Tripadvisor, October 2026, rated 5/5 by this guest
We chose to return to the hotel, after 3 years, because of its location and its price/value ratio.
Booking network, October 2025, rated 8/10 by this guest
Room conditioncomplaints falling: 5.7 in 100 a year ago, 2.0 now27Weak spot
The room is lovely and clean, although its old and not swanky.
Google, September 2026, rated 5/5 by this guest
It’s an older hotel and will eventually get an upgrade but if you want big rooms in a SUPER convenient location for Dubai Mall this place is perfect if you like shiny and new it’s not for you, but it is great value for money!!
Google, October 2026, rated 4/5 by this guest
Very bad maintenance not worth it please dont spoil the name of swiss quality
Booking network, May 2025, rated 2/10 by this guest
Too few mentions to judge: quiet at night and beds.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 27,880 Google ratings
Problems guests raised
Raised most: building work during the stay, in 4 of 290 reviews.
Building work during the stay4 of 2901 in 72 reviews
I know the hotel is going through some renovations and I look forward to return soon .
Booking network, May 2025, rated 10/10 by this guest
Serious reports
None found in 290 reviews.
Photos, checked
8 of the 60 guest photos we checked show damage or dirt (13%).
Guest photos showing damage or dirt8 of 6013%
Of 60 guest photos, 8 show damage or dirt: stains in 5, dirty surfaces in 3, peeling paint or cracks in 2 and mould or damp in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: swimming pool (5), restaurant (4), bar (1), event space (1).
The hotel says it has no hot tub.
Price, place and rooms
Price
$189 is a typical night, from 302 dates checked in the coming year.
Weekends cost 5% more than weekdays
A typical night, month by month
Cheapest month: Jun 2027, $128Dearest month: Jan 2027, $233
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- amimir.com$194
- businesshotels.com$201
- Agoda$202
- Booking.com$202
- wego.com$202
- expedia.ae$202
- qantas.com$202
- Hotels.com$202
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The Burj Khalifa is 1.6 km away by road, about 21 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest main road: Sheikh Mohammed bin Rashid Boulevard56 m
- Nearest shop: Al Maya Supermarket5 min walk390 m by road
- The Burj Khalifa21 min walk1.6 km by road
- The Gold Souk10.0 km
- Dubai airport17.5 km
- Dubai Marina34.3 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
20 room types, from 42 to 200 m².
- Swiss, Executive Twin Room, 2 Twin Beds42 m²Sleeps 3
- Classic Room, 1 King Bed42 m²Sleeps 3
- Swiss, Premium Room, 1 King Bed42 m²Sleeps 3
- Classic King Room_New Year Gala Dinner42 m²Sleeps 3
- Deluxe Twin Room, 2 Twin Beds42 m²Sleeps 3
- Classic Twin Room, 2 Twin Beds42 m²Sleeps 3
The other 14 room types
- Deluxe Room, 1 King Bed42 m²Sleeps 3
- Classic King Room Half Board Package42 m²Sleeps 3
- Swiss, Executive Room, 1 King Bed42 m²Sleeps 3
- Apartment, 1 Bedroom50 m²Sleeps 3
- Apartment, 2 Bedrooms145 m²Sleeps 6
- 2 Bedroom Apartments - New Year Gala Dinner145 m²Sleeps 6
- Apartment, 2 Bedrooms145 m²Sleeps 6
- Apartment, 3 Bedrooms200 m²Sleeps 8
- Apartment, 3 Bedrooms200 m²Sleeps 8
- Apartment, 3 Bedrooms (Duplex)Not statedSleeps 8
- Classic Suite, 1 Double BedNot statedSleeps 3
- Executive Suite, 1 King BedNot statedSleeps 5
- Deluxe SuiteNot statedSleeps 61 Double bed
- Penthouse, Multiple BedsNot statedSleeps 8
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Not enough comparable hotels to rank it.
Every review site, out of 100
If room condition matters to you
Here, 7 of the 9 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Dubai
The nearest first, with our score for each.
How we know
290 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 429 most recent reviews from Google, Tripadvisor and the Booking network. 290 of them describe a stay in the last 2 years and are the ones counted here; the rest were 78 older, 3 in other languages, 50 with a score but no words and 8 about the restaurant rather than a stay.
- The hotel replied to 160 of its 200 newest Google reviews.
- 76 in every 100 reviews thank a staff member by name.
- 4 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.