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Jumeirah Emirates Towers

5-star hotel · Trade Center Second, Dubai

Long Weekend score

Strong

No serious reports. in 271 reviews

  • 88% of guest comments are praise
  • 100% of guest photos show no damage
How this score is made
  • 88% of guest comments are praise. 523 praise, 74 complain. Counts for 60% of the score.
  • 100% of guest photos show no damage. 60 of 60 photos. Counts for 40% of the score.
  • Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
  • $304 a nighttypical for two, before tax · from $194
  • 9 min walkto Emirates Towers station
  • 271 guest reviewsfrom the last 2 years
  • 60 guest photostheirs, not the hotel's
Jumeirah Emirates Towers$304 a typical night
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At a glance

For

  • A station within walking distanceEmirates Towers is 676 m away
  • Staff167 praise · 14 complain
  • Location102 praise · 1 complain
  • Views54 praise · 2 complain
  • Cleanliness52 praise · 7 complain

Against

  • Quiet at night13 complain · 7 praise

What guests reported

What guests say

271 reviews from the last 2 years. Most praised: staff (167 guests). Weakest: quiet at night, where 13 of the 20 who mention it complain.

Room size300Strength

The room size and service was amazing.

Booking network, January 2026, rated 9/10 by this guest

Large beautifully furnished room with all amenities supplied overlooking the city.

Booking network, January 2026, rated 10/10 by this guest
Location1021Strength

The location next to DIFC (walking distance to the best restaurants Dubai’s) and during the day the beaches on Jumeirah Beach (Summersalt, Nuska) are just great!

Tripadvisor, December 2025, rated 5/5 by this guest

Also the location is top.

Tripadvisor, March 2026, rated 5/5 by this guest
Views542Strength

Excellent hotel - great location and views from the room

Booking network, February 2026, rated 10/10 by this guest

Rooms have good view as well.

Booking network, March 2026, rated 7/10 by this guest
Staff16714Strength

outstanding hotel - pristine, comfortable, excellent service from all staff from start to finish.

Tripadvisor, December 2025, rated 5/5 by this guest

he's a very good sales person..

Booking network, January 2026, rated 10/10 by this guest

They are stubborn and aren't trained to listen ,they work like robots..

Booking network, January 2026, rated 3/10 by this guest
Cleanliness527Strength

Room clean with Ok city views.

Tripadvisor, October 2025, rated 4/5 by this guest

Clean hotel with great breakfast.

Tripadvisor, November 2025, rated 5/5 by this guest

The carpet in the room was stained in high-traffic areas.

Booking network, March 2026, rated 10/10 by this guest
Breakfast5410Mostly good

Excellent breakfast and food quality in general

Booking network, January 2026, rated 8/10 by this guest

Exceptional service & breakfast was fresh super healthy

Booking network, December 2025, rated 9/10 by this guest

Even the veg food in breakfast dish was cold.

Tripadvisor, December 2025, rated 3/5 by this guest
Food277Mostly good

Room service at a very high level.

Booking network, February 2026, rated 10/10 by this guest

Amazing food and service.

Tripadvisor, October 2025, rated 5/5 by this guest

Lack of Public Taxis coming to Hotel and Quality of food in Room Service.

Booking network, December 2025, rated 8/10 by this guest
Pool103Mostly good

The swimming pool was a good plus in our city stay.

Tripadvisor, February 2026, rated 5/5 by this guest

Location, swimming pool, view, access to the beach

Booking network, January 2026, rated 10/10 by this guest

Need a bigger pool ideally but it was never overly busy and still had a great service

Booking network, February 2026, rated 10/10 by this guest
Value108Split

The wait time at Daefi was absolutely ridiculous and for the price payed definitely not worth it.

Booking network, February 2026, rated 6/10 by this guest

The hotel rooms are not worth the price they charge.

Booking network, January 2026, rated 2/10 by this guest

The Value (price v/s facility and features)

Booking network, July 2026, rated 3/10 by this guest
Room condition109Split

the rooms are getting a bit old.

Booking network, January 2026, rated 10/10 by this guest

Hotle is a bit dated- rooms and interiors..

Booking network, December 2025, rated 8/10 by this guest

The decor is a little outdated in the bedrooms.

Booking network, January 2026, rated 10/10 by this guest
Quiet at night713Weak spot

We could hear during the night the music probably playing at one of the hotel's restaurant.

Booking network, January 2026, rated 9/10 by this guest

Sounds and parties around the hotel are very noisy

Booking network, December 2025, rated 10/10 by this guest

Very loud music coming from downstairs open bar areas.

Booking network, January 2026, rated 7/10 by this guest

Too few mentions to judge: beds.

Who stays, and their score out of 10

Families9.0220 reviews
Couples8.9196 reviews
Solo travellers8.8120 reviews
Friends9.141 reviews
Business trips9.333 reviews

From every review of the last two years that gives a score and says who travelled, including those with no words.

All 9,913 Google ratings

5 stars80%
4 stars14%
3 stars3%
2 stars1%
1 star2%

Problems guests raised

Raised most: complaints the hotel left unresolved, in 8 of 271 reviews.

Complaints the hotel left unresolved8 of 2711 in 34 reviews

Informed the hotel on first day but no action was taken

Booking network, January 2026, rated 6/10 by this guest

We called reception at 11pm and were promised the volume would be reduced, it wasn’t.

Booking network, February 2026, rated 4/10 by this guest
A slow check-in8 of 2711 in 34 reviews

Check in took way to long, during my stay there was no cleaning service.

Booking network, November 2025, rated 6/10 by this guest

The room wasn’t ready but they tried the best to make Everything satisfactory and met expectations

Booking network, February 2026, rated 9/10 by this guest
Unexpected charges and refunds7 of 2711 in 39 reviews

booking contact the hotel to accept refund one night but thy keep rejected

Booking network, December 2025, rated 3/10 by this guest

Just they charge us for our morning arrival, for the price We PAiD they should not have charge for 4 or 5 hours priori the check in !!

Booking network, February 2026, rated 9/10 by this guest
A facility closed5 of 2711 in 54 reviews

I med my booking with club facilities but unfortunately there no facilities available and no one informed me before .

Booking network, January 2026, rated 4/10 by this guest

the french restaurant was closed and the Japanese restaurant was closing.

Booking network, February 2026, rated 10/10 by this guest
Not as shown or booked4 of 2711 in 68 reviews
A booking not honoured3 of 2711 in 90 reviews

The only connecting rooms available at check-in were a downgrade from what we booked.

Booking network, February 2026, rated 9/10 by this guest

Serious reports

None found in 271 reviews.

Someone fell illNone found
Bed bugs or bitesNone found
Something stolenNone found
Harassment or discriminationNone found
A physical hazardNone found

Photos, checked

0 of the 60 guest photos we checked show damage or dirt (0%).

Guest photos showing damage or dirt0 of 600%

What it advertises, against the photos

Landmark viewin 3 of the hotel’s photos · 3 of guests’In photos, not advertised

Guests’ photos confirm: restaurant (2), bar (2), bathtub (2).

Price, place and rooms

Price

$304 is a typical night, from 303 dates checked in the coming year.

$304Typical night
$194Cheapest night
$717Dearest night

Weekends cost 14% less than weekdays

A typical night, month by month

Cheapest month: Jun 2027, $261Dearest month: Jan 2027, $377

Prices on booking sites, the day we checked

What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.

  • amimir.com$231
  • clicktrip.com$236
  • expedia.ae$260
  • qantas.com$260
  • ae.bluepillow.com$261
  • Agoda$262
  • Booking.com$262
  • ae.makemytrip.global$262

Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.

Nearby

Emirates Towers station is 676 m away by road, about 9 minutes on foot.

  1. Nearest main road: Sheikh Zayed Road (north)178 m
  2. Nearest station: Emirates Towers9 min walk676 m by road
  3. Nearest shop: Lifco Supermarket12 min walk870 m by road
  4. The Burj Khalifa3.5 km
  5. The Gold Souk8.4 km
  6. Dubai airport16.2 km
  7. Dubai Marina36.2 km

The lines are 5, 10 and 15 minutes on foot.

Bars and clubs right outside, within 200 m0
Places to eat within a 5 minute walk23

Distances follow the streets, not straight lines.

Rooms

9 room types, from 44 to 312 m².

  • Deluxe Room with City Views and Direct Connectivity to Museum of the Future and Dubai Metro44 m²Sleeps 41 super-king bedBathtubA view, going by the room's name
  • Premier Deluxe Room with Skyline Views and Direct Connectivity to Museum of the Future and Dubai Metro44 m²Sleeps 41 Queen bedBathtubA view, going by the room's name
  • Ladies Deluxe Room44 m²Sleeps 31 super-king bedBathtub
  • Club Room with Skyline Views, Direct Connectivity to Museum of The Future, Complimentary Breakfast, Signature Afternoon Tea, Evening Sundowners, Soft Refreshments and Canapes44 m²Sleeps 41 super-king bedBathtubA view, going by the room's name
  • Junior Suite with Panoramic Skyline Views, Direct Connectivity to Museum of The Future, Complimentary Breakfast, Signature Afternoon Tea, Evening Sundowners, Soft Refreshments and Canapes63 m²Sleeps 41 Queen bedBathtubA view, going by the room's name
  • Executive Suite with Panoramic Skyline Views, Airport Transfers, Direct Connectivity to Museum of The Future, Complimentary Breakfast, Signature Afternoon Tea, Evening Sundowners, Soft Refreshments and Canapes87 m²Sleeps 41 Queen bedBathtubA view, going by the room's name
The other 3 room types
  • Family Suite with Panoramic Skyline Views, Direct Connectivity to Museum of The Future, Complimentary Breakfast, Signature Afternoon Tea, Evening Sundowners, Soft Refreshments and Canapes87 m²Sleeps 41 Queen bedBathtubA view, going by the room's name
  • Presidential Suite with Panoramic Skyline Views, Airport Transfers, Direct Connectivity to Museum of The Future, Complimentary Breakfast, Signature Afternoon Tea, Evening Sundowners, Soft Refreshments and Canapes225 m²Sleeps 61 super-king bed + 1 super-king bed + 1 Sofa bedA view, going by the room's name
  • Royal Suite with Panoramic Skyline Views, Airport Transfers, Direct Connectivity to Museum of The Future, Complimentary Breakfast, Signature Afternoon Tea, Evening Sundowners, Soft Refreshments and Canapes312 m²Sleeps 91 super-king bed + 1 super-king bed + 1 super-king bed + 1 Sofa bedA view, going by the room's name

From the hotel's own room descriptions, checked against each room's photos.

How it compares

How it ranks

Not enough comparable hotels to rank it.

Every review site, out of 100

Google944.7 of 5 · 9,913 reviews
Tripadvisor944.7 of 5 · 5,691 reviews
Trip.com924.6 of 5 · 38 reviews

If quiet at night matters to you

Here, 13 of the 20 guests who mention quiet at night complain. These nearby hotels do better on it.

DoubleTree by Hilton Dubai - Business BayBusiness Bay · scored 97 out of 100 · $224 a night83Mostly goodWaldorf Astoria Dubai International Financial CentreZa'abeel · scored 97 out of 100 · $426 a night80StrengthPalace DowntownDowntown Dubai · scored 96 out of 100 · $534 a night92Mostly good

More hotels in Dubai

The nearest first, with our score for each.

25hours Hotel Dubai One CentralTrade Center Second · $222 a typical night80 · StrongNovotel World Trade Centre DubaiTrade Center Second · $113 a typical night70 · GoodSwissôtel Al Murooj DubaiTrade Center Second · $189 a typical night93 · StrongMillennium Plaza Downtown Hotel, DubaiTrade Center First · $92 a typical night78 · GoodWaldorf Astoria Dubai International Financial CentreZa'abeel · $426 a typical night97 · Strong

All hotels in Dubai

How we know

271 reviews counted · 100 photos checked · updated 11 October 2026
  • We collected this hotel's 851 most recent reviews from Google, Tripadvisor and the Booking network. 271 of them describe a stay in the last 2 years and are the ones counted here; the rest were 99 in other languages, 468 with a score but no words and 13 about the restaurant rather than a stay.
  • The hotel replied to 181 of its 200 newest Google reviews.
  • 15 in every 100 reviews thank a staff member by name.
  • 10 reviews mention a free upgrade, a cake or a gift.
  • We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
  • Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.
Jumeirah Emirates Towers1 of 5
A turquoise pool with a waterfall spilling from a stone wall, palm trees and high-rise towers behind, and a cream sun lounger in the foreground.
A turquoise pool with a waterfall spilling from a stone wall, palm trees and high-rise towers behind, and a cream sun lounger in the foreground.
A bedroom with a four-poster king bed, a patterned armchair and ottoman, and floral wallpaper beside a window with sheer curtains.
A bedroom with a four-poster king bed, a patterned armchair and ottoman, and floral wallpaper beside a window with sheer curtains.
A hotel bedroom with a large bed, a seating area and floor-to-ceiling windows looking out over a city skyline of tall towers.
A hotel bedroom with a large bed, a seating area and floor-to-ceiling windows looking out over a city skyline of tall towers.
A hotel room seating area with a red armchair, a red chaise, a wall-mounted television, a desk, and large windows overlooking distant city buildings.
A hotel room seating area with a red armchair, a red chaise, a wall-mounted television, a desk, and large windows overlooking distant city buildings.
A covered restaurant dining area with rattan sofas and armchairs, set tables, large potted banana plants, and glass walls looking out onto trees and an outdoor terrace.
A covered restaurant dining area with rattan sofas and armchairs, set tables, large potted banana plants, and glass walls looking out onto trees and an outdoor terrace.

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