Pullman Dubai Downtown
5-star hotel · Business Bay, Dubai
Long Weekend score
GoodNo serious reports. in 280 reviews
Guests rate nearly every hotel highly: half the hotels in Dubai are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 45% of Dubai hotels
- 96% of guest comments are praise
- 88% of guest photos show no damage
How this score is made
- Rated higher than 45% of Dubai hotels. Compared with 698 hotels in Dubai. Counts for 50% of the score.
- 96% of guest comments are praise. 431 praise, 20 complain. Counts for 30% of the score.
- 88% of guest photos show no damage. 53 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $216 a nighttypical for two, before tax · from $99
- 25 min walkto the Burj Khalifa
- 280 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Water view11 guest photos show it
- Staff229 praise · 5 complain
- Cleanliness79 praise · 8 complain
- Location44 praise · 0 complain
- Breakfast38 praise · 2 complain
Against
- Room size is the weakest point3 of the 10 guests who mention it complain
- Most common complaint: something broken in the roomRaised by 1.4% of guests
What guests reported
What guests say
280 reviews from the last 2 years. Most praised: staff (229 guests). Weakest: room size, where 3 of the 10 who mention it complain.
Location440Strength
Location were amazing and most of all the service is what makes my stay enjoyable.
Google, October 2026, rated 5/5 by this guest
Great hotel well priced in a great location.
Tripadvisor, August 2026, rated 5/5 by this guest
Views130Strength
Great value for a stay with a beautiful views.
Google, August 2026, rated 5/5 by this guest
My stay was amazing hotel is nice with nice view and I like professionalism of staff especially Virginie thank you for making my room comfortable and clean on daily basis I recommend this Pullman downtown hotel
Google, September 2026, rated 5/5 by this guest
Staff2295Strength
The pullman hotel was excellent and the breadhouse was brillaint the whole team Cyprus, ishan, aayaz, shashank were lovely friendly and gave excellent customer service would recommend the hotel and food.
Tripadvisor, September 2026, rated 5/5 by this guest
I have also stayed several times at Pullman Sharjah, and I have always been very impressed by the excellent hospitality and service.
Booking network, August 2026, rated 10/10 by this guest
Bad service, the gave me two flats without a working TV and mostly dont answer my calls
Booking network, July 2026, rated 1/10 by this guest
Breakfast382Strength
The breakfast had enough choices with good quality of food.
Booking network, August 2026, rated 9/10 by this guest
By the way, the hotel's breakfast is wonderful, with delicious and well-prepared dishes!
Google, July 2026, rated 5/5 by this guest
Breakfast didn’t worth the money at all.
Google, August 2026, rated 3/5 by this guest
Cleanliness798Strength
We stayed at this hotel with my brother and were very impressed with complete cleanliness, immaculate breakfast.
Tripadvisor, August 2026, rated 5/5 by this guest
The Cleanliness is high standard and Room Set up was amazing since we are celebrating our wedding anniversary in Pullman Dubai Downtown, Housekeeping Agent Armando who prepare the room was amazing with ballons and welcome treats such sweets and chocolate
Tripadvisor, July 2026, rated 5/5 by this guest
Bathroom needed cleaning as there was someone’s hair in the bathtub 😵💫 photos below.
Booking network, July 2026, rated 4/10 by this guest
Food212Strength
I stayes here for nights,woderful experience,great food ,chef mr khurram presented fabulous delicacies.will visit again this hotel.great hospitality
Google, August 2026, rated 5/5 by this guest
the food is good, a lot of selection.
Tripadvisor, September 2026, rated 5/5 by this guest
Room size73Mostly good
Location is amazing rooms quite big enough
Booking network, September 2026, rated 9/10 by this guest
I liked the staff very helpful especially Obaid he helped us with most of the things made our stay lovely also Aron woul
Booking network, August 2026, rated 10/10 by this guest
I have considered that the room is small you have asked for big room
Booking network, September 2026, rated 10/10 by this guest
Too few mentions to judge: quiet at night, room condition, pool, value and beds.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 7,114 Google ratings
Problems guests raised
Raised most: something broken in the room, in 4 of 280 reviews.
Heating and air conditioning3 of 2801 in 93 reviews
The room's air conditioning was also terrible.
Google, August 2026, rated 1/5 by this guest
Serious reports
None found in 280 reviews.
Photos, checked
7 of the 60 guest photos we checked show damage or dirt (12%).
Guest photos showing damage or dirt7 of 6012%
Of 60 guest photos, 7 show damage or dirt: building work in 3, pests in 3, stains in 1 and dirty surfaces in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: restaurant (3), bar (2), bathtub (4), water view (11).
Price, place and rooms
Price
$216 is a typical night, from 302 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jul 2027, $99Dearest month: Jan 2027, $268
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- amimir.com$224
- Agoda$224
- Trip.com$224
- Booking.com$224
- ae.makemytrip.global$224
- skyscanner.net$224
- h-en.reserving.com$224
- qantas.com$224
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The Burj Khalifa is 1.9 km away by road, about 25 minutes on foot.
- Nearest main road: Sheikh Mohammed bin Rashid Boulevard461 m
- Nearest shop: Carrefour Market7 min walk494 m by road
- The Burj Khalifa25 min walk1.9 km by road
- The Gold Souk12.7 km
- Dubai airport20.2 km
- Dubai Marina32.6 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
9 room types, from 32 to 64 m².
- Executive Twin Room with Burj Khalifa View32 m²Sleeps 3BathtubLandmark view
- Deluxe Twin Room with Canal View32 m²Sleeps 3BathtubSea or water view
- Executive King Room with Burj Khalifa View32 m²Sleeps 3BathtubLandmark view
- Deluxe King Room with Canal View32 m²Sleeps 3BathtubSea or water view
- Superior King Room32 m²Sleeps 3Bathtub
- Superior Twin Room32 m²Sleeps 3Bathtub
The other 3 room types
- Superior Suite48 m²Sleeps 41 Queen bedBathtubSea or water view
- Premier Suite61 m²Sleeps 41 Queen bedBathtubSea or water view
- Deluxe Suite64 m²Sleeps 41 super-king bedBathtubSea or water view
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.4 out of 10. 45% of the 698 hotels in Dubai are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
Google rates it 94 out of 100 and Booking network rates it 84. Booking network only takes reviews from people who booked and stayed, while Google takes them from anyone.
More hotels in Dubai
The nearest first, with our score for each.
How we know
280 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 895 most recent reviews from Google, Tripadvisor and the Booking network. 280 of them describe a stay in the last 2 years and are the ones counted here; the rest were 97 older, 107 in other languages, 394 with a score but no words and 17 about the restaurant rather than a stay.
- The hotel replied to 196 of its 200 newest Google reviews.
- 70 in every 100 reviews thank a staff member by name.
- 2 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.