Royal Central Hotel and Resort The Palm Dubai
5-star resort · Palm Jumeirah, Dubai
Long Weekend score
StrongNo serious reports. in 237 reviews
- 86% of guest comments are praise
- 92% of guest photos show no damage
How this score is made
- 86% of guest comments are praise. 511 praise, 83 complain. Counts for 60% of the score.
- 92% of guest photos show no damage. 55 of 60 photos. Counts for 40% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $232 a nighttypical for two, before tax · from $139
- 558 mto Al Sufouh
- 237 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 558 m from Al SufouhMeasured to the nearest edge of the sand
- Swimming pool12 guest photos show it
- Beach9 guest photos show it
- Staff203 praise · 14 complain
- Cleanliness65 praise · 8 complain
Against
- Room conditioncomplaints falling: 8.3 in 100 a year ago, 2.4 now10 complain · 5 praise
What guests reported
What guests say
237 reviews from the last 2 years. Most praised: staff (203 guests). Weakest: room condition, where 10 of the 15 who mention it complain.
Views411Strength
Great atmosphere, beautiful views, and excellent service.
Google, August 2026, rated 3/5 by this guest
The view is amazing and the staff is fantastic.
Google, August 2026, rated 5/5 by this guest
Staffcomplaints falling: 15.3 in 100 a year ago, 1.8 now20314Strength
I love everything about this hotel and dont let me start about the services.
Tripadvisor, February 2026, rated 5/5 by this guest
The staff were fantastic and so accommodating, a special thank you Aang, Chef Mangal, Chef Emaren and Han they really made our stay even more enjoyable.
Google, August 2026, rated 5/5 by this guest
The staff were very kind just the bar guy yesterday morning was working was very over it like don’t know u don’t like your job it’s ok just don’t have attitude and the room service was nice though no noise canceling and I was on weekdays thank god but my last day people were load I was so sleepy…
Google, September 2026, rated 4/5 by this guest
Food644Strength
The facilities were amazing, the food was great, and the staff were very friendly.
Tripadvisor, August 2026, rated 5/5 by this guest
The room service was exceptionally good, and the staff were very friendly and accommodating.
Google, August 2026, rated 5/5 by this guest
It was a lovely experience overall, but I have one comment regarding the dinner buffet, as the options were very limited.
Google, August 2026, rated 5/5 by this guest
Cleanlinesscomplaints falling: 8.3 in 100 a year ago, 1.2 now658Strength
Very clean, nice rooms, helpful staff.
Google, July 2026, rated 5/5 by this guest
The views and the room was nice & clean, and the staff were friendly and helpful throughout our stay.
Google, September 2026, rated 5/5 by this guest
Rooms balcony were not clean and curtains where broken
Google, September 2026, rated 3/5 by this guest
Breakfast367Mostly good
The breakfast was delicious, especially the great service from Rosaly and Ronnel.
Google, September 2026, rated 5/5 by this guest
Mrs Chan, and Mrs Ei Mon are excellent and warm welcoming person all time , Baristas coffee and Breakfast was so good.
Google, August 2026, rated 5/5 by this guest
The buffet breakfast was below average with limited variety and quality that didn’t match expectations for a luxury hotel.
Tripadvisor, December 2025, rated 3/5 by this guest
Room size103Mostly good
I had taken up two 1 bed apartments they were very spacious.
Google, September 2026, rated 5/5 by this guest
Room was spacious and very neat n clean.
Tripadvisor, October 2025, rated 5/5 by this guest
Despite booking a premium room, we found the accommodations to be small and poorly decorated, with limited storage space.
Tripadvisor, December 2024, rated 1/5 by this guest
Location3210Mostly good
Everything was perfect: location, impeccable service, staff always available for anything.
Google, September 2026, rated 5/5 by this guest
So lovely location, people, service
Google, October 2026, rated 5/5 by this guest
Just the location due to limited accessibility is a bit difficult..
Google, October 2026, rated 5/5 by this guest
Poolcomplaints falling: 8.3 in 100 a year ago, 3.0 now3011Mostly good
The food was delicious, the swimming pool was amazing, and the sauna and gym were well maintained.
Google, September 2026, rated 5/5 by this guest
The food was delicious, the pool was excellent, and the service was very good.
Google, September 2026, rated 4/5 by this guest
The only exception is the pool, which could be three times larger.
Tripadvisor, August 2026, rated 5/5 by this guest
Value126Mostly good
Othman for the service; the hotel is excellent and the price is great.
Google, September 2026, rated 5/5 by this guest
Best room..affordable price..
Google, August 2026, rated 5/5 by this guest
Quiet at night139Split
My room had a sea view and balcony but near to the ac unit so very noisy.
Tripadvisor, February 2026, rated 3/5 by this guest
There was excessive noise; the sound of doors closing, sounds from upstairs, noises coming from everywhere.
Google, August 2026, rated 1/5 by this guest
We could hear everything from the neighboring rooms and the hallway — doors opening and closing, people walking, and even conversations in the corridor.
Google, August 2026, rated 1/5 by this guest
Room conditioncomplaints falling: 8.3 in 100 a year ago, 2.4 now510Weak spot
Rooms are a little worn but considering the price it’s acceptable.
Google, September 2026, rated 1/5 by this guest
They're worn and could use a renovation, especially the bathroom and balcony.
Google, August 2026, rated 4/5 by this guest
The hotel is in need of renovation, and there's construction nearby—please keep this in mind when booking.
Google, September 2026, rated 4/5 by this guest
Too few mentions to judge: beds.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 3,790 Google ratings
Problems guests raised
Raised most: you need a taxi or scooter to get around, in 9 of 237 reviews.
Unexpected charges and refunds7 of 2371 in 34 reviews
The hotel was not willing to offer any goodwill and instead demanded the new, much higher rate for the same booking.
Google, August 2026, rated 1/5 by this guest
The upstairs bar is not included, and you have to pay extra to use it.
Tripadvisor, February 2026, rated 1/5 by this guest
Complaints the hotel left unresolved6 of 2371 in 40 reviews
Screen notification (postcard) tour operator sent us, and at the reception insolently say that the notifications did not receive such.
Tripadvisor, March 2025, rated 3/5 by this guest
Not as shown or booked5 of 2371 in 47 reviews
Other than that, even though the hotel rooms doesn't look exactly as on the picture on the website, it is good hotel!
Google, October 2026, rated 4/5 by this guest
Serious reports
None found in 237 reviews.
Photos, checked
5 of the 60 guest photos we checked show damage or dirt (8%).
Guest photos showing damage or dirt5 of 608%
Of 60 guest photos, 5 show damage or dirt: peeling paint or cracks in 3, broken fittings in 2 and stains in 2, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: swimming pool (12), restaurant (4), bar (5), beach (9), private balcony (7).
Price, place and rooms
Price
$232 is a typical night, from 268 dates checked in the coming year.
Weekends cost 10% less than weekdays
A typical night, month by month
Cheapest month: Jun 2027, $146Dearest month: Mar 2027, $371
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Trip.com$209
- Vio.com$209
- ae.bluepillow.com$209
- deals.etrip.net$209
- Booking.com$213
- clicktrip.com$213
- deals.goseek.com$219
- billabook.com$223
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
No landmark, beach or station is within a half-hour walk.
- Nearest beach: Al Sufouh558 m
- Dubai Marina5.8 km
- The Burj Khalifa14.5 km
- The Gold Souk21.7 km
- Dubai airport25.9 km
The lines are 5, 10 and 15 minutes on foot.
The map has little detail around this hotel, so a low count can mean unmapped rather than absent. Distances follow the streets, not straight lines.
Rooms
6 room types, from 30 to 50 m².
- Superior Double Room with Hotel Private Beach Access30 m²Sleeps 3
- Deluxe Double Room with Balcony and Hotel Private Beach Access30 m²Sleeps 3Balcony
- Superior Twin Room with Hotel Private Beach Access30 m²Sleeps 2
- Premium Room with Sea View and Hotel Private Beach Access30 m²Sleeps 31 King bedBalconyA view, going by the room's name
- One-Bedroom Suite with Sea View and Hotel Private Beach Access50 m²Sleeps 3BalconyA view, going by the room's name
- Deluxe Twin Room with Balcony and Hotel Private Beach AccessNot statedSleeps 2Balcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Not enough comparable hotels to rank it.
Every review site, out of 100
If room condition matters to you
Here, 10 of the 15 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Dubai
The nearest first, with our score for each.
How we know
237 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 408 most recent reviews from Google, Tripadvisor and the Booking network. 237 of them describe a stay in the last 2 years and are the ones counted here; the rest were 85 older, 3 in other languages, 74 with a score but no words and 9 about the restaurant rather than a stay.
- The hotel replied to 200 of its 200 newest Google reviews.
- 53 in every 100 reviews thank a staff member by name.
- 5 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.