Taj Exotica Resort & Spa, The Palm, Dubai
5-star resort · Palm Jumeirah, Dubai
Long Weekend score
Strong1 serious report in 270 reviews: someone fell ill
Guests rate nearly every hotel highly: half the hotels in Dubai are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 95% of Dubai hotels
- 91% of guest comments are praise
- 97% of guest photos show no damage
How this score is made
- Rated higher than 95% of Dubai hotels. Compared with 698 hotels in Dubai. Counts for 50% of the score.
- 91% of guest comments are praise. 546 praise, 56 complain. Counts for 30% of the score.
- 97% of guest photos show no damage. 58 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $281 a nighttypical for two, before tax · from $152
- 603 mto Al Sufouh
- 270 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 603 m from Al SufouhMeasured to the nearest edge of the sand
- Water view22 guest photos show it
- Swimming pool9 guest photos show it
- Staff198 praise · 16 complain
- Food77 praise · 9 complain
Against
- Value is the weakest point3 of the 11 guests who mention it complain
- Most common complaint: complaints the hotel left unresolvedRaised by 2.2% of guests
What guests reported
What guests say
270 reviews from the last 2 years. Most praised: staff (198 guests). Weakest: location, where 6 of the 26 who mention it complain.
Views421Strength
Very good experience staff is very hospitable and rooms was neat with magical view.
Tripadvisor, September 2026, rated 5/5 by this guest
Excellant view and facilities.
Tripadvisor, October 2026, rated 5/5 by this guest
Room size311Strength
Very spacious room with great sea view.
Tripadvisor, August 2026, rated 5/5 by this guest
We have got the seaview of the palm and the rooms were spacious, the food was good.
Google, July 2026, rated 5/5 by this guest
The luxury sea view rooms are very small for a family of 2 adults and 2 children.
Tripadvisor, September 2026, rated 4/5 by this guest
Pool443Strength
The swimming pool is a fabulous addition to this property, and it's massive and very well maintained.
Google, August 2026, rated 5/5 by this guest
In addition, the swimming facilities and the room were very clean, and the room decor was unique.
Tripadvisor, April 2026, rated 5/5 by this guest
Furthermore, the pool facilities are extremely inadequate and disproportionately small compared to the massive number of rooms and guests.
Google, September 2026, rated 1/5 by this guest
Staffcomplaints rising: 3.3 in 100 a year ago, 7.3 now19816Strength
Great location, amazing views coupled with legendary Taj hospitality.
Google, August 2026, rated 5/5 by this guest
The staff were super friendly and helpful..
Tripadvisor, May 2026, rated 5/5 by this guest
Staff was annoying me, they not even allowing foods for babies and even if I order from their menu there no food for babies.
Google, August 2026, rated 1/5 by this guest
Foodcomplaints rising: 1.1 in 100 a year ago, 4.5 now779Strength
The hotel was very comfortable and the food exquisite.
Google, July 2026, rated 5/5 by this guest
The food is very clean and tasty, and we are planning to come again.
Tripadvisor, October 2026, rated 5/5 by this guest
The pool is so nice and huge that we didn't feel the crowd, however there was no ice cream on both days which was disappointing but a cool box with cold water is given for free which was nice and the pool food menu is very limited could be better.
Tripadvisor, May 2026, rated 4/5 by this guest
Breakfast374Strength
Also the breakfast buffet have many kind of international food which suitable everyone I would like to give big thanks for the reception team specially for.Palnavi who was very help with us.
Google, August 2026, rated 5/5 by this guest
The stay was so amazing we came to celebrate our anniversary and we met on the check in the Duty Manager Mr.Bassem who made the stay more memorable and amazing who was attention the the details to make sure out first stay in taj be the best ,breakfast is so delicious , thank you so much bassem &…
Tripadvisor, September 2026, rated 5/5 by this guest
Therefore, I kindly request that the management delay the buffet until 11:30 AM to avoid overcrowding and to improve the overall quality of service.
Google, August 2026, rated 4/5 by this guest
Quiet at night192Strength
I enjoyed my stay at Taj Exotica Resort & Spa—beautiful rooms, excellent service, and a calm, luxurious atmosphere.
Google, July 2026, rated 5/5 by this guest
Very impressed with service, quiet, the pool, the food.
Google, July 2026, rated 5/5 by this guest
So disappointed I haven’t slept two days in a row was travelling for my one year old birthday she’s so tired loads of noise in hotel due to private party didn’t care we was a paying customer who’s used taj in many countries my child is so traumatized
Booking network, February 2025, rated 2/10 by this guest
Cleanlinesscomplaints rising: 2.2 in 100 a year ago, 3.4 now588Strength
A very clean place and they pay attention to detail.
Tripadvisor, April 2026, rated 5/5 by this guest
We had a great time at the hotel clean comfortable and beautiful location.
Tripadvisor, September 2026, rated 4/5 by this guest
Over all ok, poor housekeeping, dinner ok, breakfast was good.
Google, September 2026, rated 4/5 by this guest
Room condition123Mostly good
Very good new hotel with all new places and “gold” rooms.
Tripadvisor, October 2026, rated 5/5 by this guest
Every thing is creative and modern and the swimming pool perfect for the kids they have a lot thing for adults and kids
Google, August 2026, rated 5/5 by this guest
Location206Mostly good
Beautiful location, atmosphere is friendly rooms are royal n value is unbelievable.
Tripadvisor, September 2026, rated 5/5 by this guest
The resort's location is beautiful, but its drawback is the lack of pebble removal from the beach.
Google, October 2026, rated 4/5 by this guest
The hotel has many positives but location wise if you’re traveling with a packed itinerary you will have a lot of travelling as we did.
Booking network, November 2024, rated 10/10 by this guest
Value83Mostly good
Good price to quality ration.
Google, August 2026, rated 5/5 by this guest
Taj Exotica is worth every penny, and I cannot recommend it enough.
Tripadvisor, September 2026, rated 5/5 by this guest
It was not pleasant experience, if you looking for full board my humble advice don't waste your money or check for all the catchs
Tripadvisor, May 2026, rated 2/5 by this guest
Too few mentions to judge: beds.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 3,964 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 6 of 270 reviews.
Complaints the hotel left unresolvedcomplaints rising: 0.0 in 100 a year ago, 3.4 now6 of 2701 in 45 reviews
I have written to hotel, however no acknowledgement at all.
Tripadvisor, September 2026, rated 3/5 by this guest
More importantly, the bathroom drain was choked, and despite reporting the issue on the first day, it remained unresolved throughout our stay.
Google, October 2026, rated 4/5 by this guest
You need a taxi or scooter to get around5 of 2701 in 54 reviews
Just as an advisory it is right at the end of the palm so taxis daily can start adding up.
Tripadvisor, May 2026, rated 5/5 by this guest
Luckily we had a hire car, I don’t know what a taxi costs but I would imagine a fair bit.
Booking network, July 2025, rated 10/10 by this guest
Problems in the bathroom4 of 2701 in 68 reviews
We did experience a couple of minor issues with the air conditioning and water dripping in the bathroom.
Tripadvisor, October 2026, rated 5/5 by this guest
A facility closed4 of 2701 in 68 reviews
Taj exotica is a beautiful hotel we didnt get to see or try any restaurants as they were not open , when the buffet was open it was Indian inspired food .
Google, July 2026, rated 5/5 by this guest
Unfortunately, the experience was let down by the club lounge situation, as it was closed during our stay and the service was moved to the main lobby.
Tripadvisor, May 2026, rated 4/5 by this guest
Serious reports
1 in 270 reviews, most common first. Shown beside the score, never averaged into it.
Someone fell ill1 of 270 reviews
My family had trouble breathing and got sick because of the smell.
Booking network, January 2025, rated 8/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
2 of the 60 guest photos we checked show damage or dirt (3%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (9), bar (6), beach (7), water view (22).
Price, place and rooms
Price
$281 is a typical night, from 300 dates checked in the coming year.
Weekends cost 5% more than weekdays
A typical night, month by month
Cheapest month: Jun 2027, $152Dearest month: Apr 2027, $416
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- wego.com$293
- prestigia.com$295
- clicktrip.com$302
- Vio.com$311
- deals.etrip.net$311
- evendo.com$314
- billabook.com$318
- Booking.com$328
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
No landmark, beach or station is within a half-hour walk.
- Nearest beach: Al Sufouh603 m
- Dubai Marina5.7 km
- The Burj Khalifa14.5 km
- The Gold Souk21.7 km
- Dubai airport25.9 km
The lines are 5, 10 and 15 minutes on foot.
The map has little detail around this hotel, so a low count can mean unmapped rather than absent. Distances follow the streets, not straight lines.
Rooms
16 room types, from 45 to 500 m².
- Exotica Palm Sea View Room Twin Bed with Sofa Bed and Club Lounge Access45 m²Sleeps 4BathtubSea or water view
- Luxury Palm Sea View Room King Bed with Sofa Bed45 m²Sleeps 4BathtubSea or water view
- Luxury Sea View Room King Bed with Sofa Bed45 m²Sleeps 4BathtubSea or water view
- Luxury Sea View Room Twin Bed with Sofa Bed45 m²Sleeps 4BathtubSea or water view
- Luxury Palm Sea View Room Twin Bed with Sofa Bed45 m²Sleeps 4BathtubSea or water view
- Exotica Palm Sea View Room King Bed with Sofa Bed and Club Lounge Access45 m²Sleeps 4BathtubSea or water view
The other 10 room types
- Luxury Room Twin Bed with Sofa Bed45 m²Sleeps 4Bathtub
- Luxury Room King Bed with Sofa Bed45 m²Sleeps 4Bathtub
- Luxury Family Room King Bed with Sofa Bed60 m²Sleeps 4Bathtub
- Luxury Family Palm Sea View Room King Bed with Sofa Bed60 m²Sleeps 4BathtubSea or water view
- Luxury Suite Sea View King Bed with Sofa Bed and Club Lounge Access90 m²Sleeps 4BathtubA view, going by the room's name
- Luxury Suite Palm Sea View King Bed with Sofa Bed and Club Lounge Access90 m²Sleeps 4BathtubSea or water view
- Grand Luxury Suite Sea View with Open Jacuzzi and Club Lounge Access120 m²Sleeps 41 King bed + 1 Sofa bedBathtubSea or water view
- Two Bedroom Grand Luxury Suite Sea View with Club Lounge Access140 m²Sleeps 7BathtubBalcony in its photosSea or water view
- Exotica Suite Sea View with Open Jacuzzi and Club Lounge Access165 m²Sleeps 41 King bedBathtubSea or water view
- Presidential Suite Four Bedroom Sea View with Club Lounge Access500 m²Sleeps 10BathtubSea or water view
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.6 out of 10. 95% of the 698 hotels in Dubai are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
More hotels in Dubai
The nearest first, with our score for each.
How we know
270 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 470 most recent reviews from Google, Tripadvisor and the Booking network. 270 of them describe a stay in the last 2 years and are the ones counted here; the rest were 46 older, 5 in other languages, 135 with a score but no words and 14 about the restaurant rather than a stay.
- The hotel replied to 153 of its 200 newest Google reviews.
- 34 in every 100 reviews thank a staff member by name.
- 37 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.