Waldorf Astoria Dubai Palm Jumeirah
5-star resort · Palm Jumeirah, Dubai
Long Weekend score
StrongNo serious reports. in 263 reviews
- 90% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- 90% of guest comments are praise. 383 praise, 43 complain. Counts for 60% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 40% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $343 a nighttypical for two, before tax · from $163
- 9 min walkto Nearest beach
- 263 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 9 min walk to the beach639 m by road
- Water view12 guest photos show it
- Staff229 praise · 6 complain
- Food38 praise · 5 complain
- Room size18 praise · 1 complain
Against
- Room condition5 complain · 3 praise
What guests reported
What guests say
263 reviews from the last 2 years. Most praised: staff (229 guests). Weakest: room condition, where 5 of the 8 who mention it complain.
Quiet at night150Strength
A haven of peace in the craziness of Dubai!
Tripadvisor, July 2026, rated 5/5 by this guest
A bit distance from city …but who cares…it was quiet and luxurious
Booking network, August 2026, rated 9/10 by this guest
Staff2296Strength
Staff were very customer oriented.
Tripadvisor, July 2026, rated 5/5 by this guest
An amazing human who cares about his customers and really makes the effort to go beyond expectations!
Tripadvisor, September 2026, rated 5/5 by this guest
There were delays in handing over the room, unreliability regarding the schedule, and all the staff were uncooperative.
Google, September 2026, rated 1/5 by this guest
Room size181Strength
Loved how big the room is and the view from the balcony
Booking network, July 2026, rated 10/10 by this guest
Lovely family friendly and well kept rooms very spacious
Booking network, August 2026, rated 10/10 by this guest
Views161Strength
Kids can play in their Little park and the pool is amazing with a view.
Tripadvisor, September 2026, rated 5/5 by this guest
Great place quit area and beautiful views
Booking network, August 2026, rated 9/10 by this guest
Food385Strength
The food was amazing and clean, and the staff were so helpful and giving amazing positive and good energy by their smiles ( especially those team members: Shoaib, Gayan, kathe, Malvin, sweta, Farwij)
Booking network, August 2026, rated 10/10 by this guest
Overall a decent Dubai hotel that provides good food and nice accommodation which we had two connecting palm facing rooms.
Tripadvisor, August 2026, rated 5/5 by this guest
The pool restaurant doesn't taste good, but it's a great service.
Tripadvisor, August 2026, rated 4/5 by this guest
Cleanliness186Mostly good
The reception staff was very friendly and the rooms were clean and well arranged.
Tripadvisor, July 2026, rated 5/5 by this guest
The facilities are clean and the rooms are good
Google, September 2026, rated 5/5 by this guest
The outside areas could do with more cleaning.
Booking network, September 2026, rated 8/10 by this guest
Pool197Mostly good
From the pool, beach, food and mostly the kids club.
Tripadvisor, July 2026, rated 5/5 by this guest
Loved the adult pool area.
Google, September 2026, rated 5/5 by this guest
Great access to the Beach and sea, which was not too busy, but the main pool area was always busy and difficult to find a free lounge.
Google, October 2026, rated 4/5 by this guest
Breakfast188Mostly good
Everything was as you would expect with the Waldorf branding, but a special shout out to the breakfast team for a fantastic meal to start the day.
Google, October 2026, rated 5/5 by this guest
The room was great, breakfast was good.
Google, September 2026, rated 5/5 by this guest
Just the breakfast both food and location was not meeting our expectations
Booking network, July 2026, rated 8/10 by this guest
Location94Mostly good
Very Nice and clean location.
Tripadvisor, July 2026, rated 5/5 by this guest
The property itself is stunning, set in a prime location that makes exploring effortless.
Booking network, September 2026, rated 9/10 by this guest
Room condition35Weak spot
Some sofas in the reception area might need to be replaced.
Booking network, August 2026, rated 9/10 by this guest
I have nothing against but a very needed renovation in the hotel.
Booking network, July 2026, rated 8/10 by this guest
It is dated and not worthy of the Waldorf brand
Booking network, August 2026, rated 5/10 by this guest
Too few mentions to judge: beds and value.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 15,405 Google ratings
Problems guests raised
Raised most: a facility closed, in 7 of 263 reviews.
A facility closed7 of 2631 in 38 reviews
We missed the Shisha that was not available.
Booking network, August 2026, rated 10/10 by this guest
We were not informed of the restricted hours when we arrived and only found out when we went for our evening meal and it was closed.
Tripadvisor, July 2026, rated 5/5 by this guest
Unexpected charges and refunds5 of 2631 in 53 reviews
overcharged for a very small incident that i could’ve clea
Booking network, September 2026, rated 1/10 by this guest
Unfortunately, the resort would not honor the change and we were charged for an additional night that we ultimately did not stay.
Google, September 2026, rated 3/5 by this guest
A slow check-in5 of 2631 in 53 reviews
The booking maid before 3 days of my stay once I reach I was was waiting for 1 hour after that they informed me that the hotel is full and there is no available room I cancel the booking and left the hotel it was very bad experience
Booking network, August 2026, rated 1/10 by this guest
Today from trying to check in delays not knowing when the room will be ready
Tripadvisor, August 2026, rated 1/5 by this guest
Serious reports
None found in 263 reviews.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (7), bar (1), beach (6), bathtub (2), private balcony (3), water view (12), landmark view (7).
Price, place and rooms
Price
$343 is a typical night, from 277 dates checked in the coming year.
Weekends cost 3% more than weekdays
A typical night, month by month
Cheapest month: Jun 2027, $174Dearest month: Mar 2027, $507
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Agoda$354
- Trip.com$354
- Booking.com$354
- skyscanner.net$354
- expedia.ae$354
- qantas.com$354
- Hotels.com$354
- businesshotels.com$354
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The beach is 639 m away by road, about 9 minutes on foot.
- Nearest beach9 min walk639 m by road
- Dubai Marina6.7 km
- The Burj Khalifa14.2 km
- The Gold Souk21.1 km
- Dubai airport25.6 km
The lines are 5, 10 and 15 minutes on foot.
The map has little detail around this hotel, so a low count can mean unmapped rather than absent. Distances follow the streets, not straight lines.
Rooms
16 room types, from 55 to 219 m².
- King Superior Room55 m²Sleeps 5BathtubBalcony
- King Deluxe Room with Skyline Sea View55 m²Sleeps 5BathtubBalconyLandmark view
- King Deluxe Room with Palm Sea View55 m²Sleeps 5BathtubBalconyLandmark view
- King Pearl Club Room with Sea View55 m²Sleeps 5BathtubBalconySea or water view
- Two Queen Deluxe Room with Skyline Sea View55 m²Sleeps 7BathtubBalconyLandmark view
- Two Queen Deluxe Room with Palm Sea View55 m²Sleeps 7BathtubBalconySea or water view
The other 10 room types
- Two Queen Pearl Club Room with Sea View55 m²Sleeps 7BathtubBalconySea or water view
- Pearl Club One Bedroom Suite with Sea View100 m²Sleeps 7BathtubBalconyLandmark view
- King Deluxe One Bedroom Suite with Sea View100 m²Sleeps 7BathtubBalconyLandmark view
- Family Connecting Room 1 King / 2 Queen Beds120 m²Sleeps 11BathtubBalconyLandmark view
- Waldorf Astoria One Bedroom Suite Pearl Club160 m²Sleeps 7BathtubBalconyLandmark view
- 2 Bdrm Deluxe Suite 1 King / 2 Queen172 m²Sleeps 11BathtubBalconySea or water view
- 2 Bedroom Waldorf Suite 1 King / 2 Queen Beds219 m²Sleeps 11BathtubBalcony
- King Accessible Superior RoomNot statedSleeps 0BathtubBalcony
- Chairman Two Bedroom Suite Pearl ClubNot statedSleeps 0BathtubBalconyLandmark view
- Royal SuiteNot statedSleeps 0Not statedBathtubBalconyLandmark view
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Not enough comparable hotels to rank it.
Every review site, out of 100
If room condition matters to you
Here, 5 of the 8 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Dubai
The nearest first, with our score for each.
How we know
263 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 896 most recent reviews from Google, Tripadvisor and the Booking network. 263 of them describe a stay in the last 2 years and are the ones counted here; the rest were 193 older, 65 in other languages, 340 with a score but no words and 35 about the restaurant rather than a stay.
- The hotel replied to 58 of its 200 newest Google reviews.
- 66 in every 100 reviews thank a staff member by name.
- 20 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.