Arena Living Sanur
3-star hotel · Sanur, Bali
Long Weekend score
Mixed2 serious reports in 222 reviews: a physical hazard (2)
Guests rate nearly every hotel highly: half the hotels in Bali are rated 8.8 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 36% of Bali hotels
- 84% of guest comments are praise
- 93% of guest photos show no damage
How this score is made
- Rated higher than 36% of Bali hotels. Compared with 6,148 hotels in Bali. Counts for 50% of the score.
- 84% of guest comments are praise. 527 praise, 102 complain. Counts for 30% of the score.
- 93% of guest photos show no damage. 56 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $53 a nighttypical for two, before tax · from $37
- 19 min walkto public beach
- 222 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Swimming pool42 guest photos show it
- Staff97 praise · 8 complain
- Location76 praise · 5 complain
- Pool75 praise · 8 complain
- Value41 praise · 4 complain
Against
- On a main road: Jalan Bypass Ngurah Rai21 m from the building
- Room conditioncomplaints rising: 2.5 in 100 a year ago, 6.9 now10 complain · 4 praise
- Wi-Ficomplaints falling: 14.2 in 100 a year ago, 1.0 now18 of 222 guests
- Problems in the bathroomcomplaints rising: 4.2 in 100 a year ago, 9.8 now15 of 222 guests
- Something broken in the roomcomplaints rising: 4.2 in 100 a year ago, 5.9 now11 of 222 guests
What guests reported
What guests say
222 reviews from the last 2 years. Most praised: staff (97 guests). Weakest: breakfast, where 24 of the 62 who mention it complain.
Views250Strength
We had an upstairs room and the balcony overlooking the pool was great.
Booking network, November 2025, rated 9/10 by this guest
Wonderful and helpful staff, room was clean and organized and working from the balcony wirh the view of the pool was lovely.
Booking network, June 2026, rated 10/10 by this guest
Room size331Strength
The room was modern and a good size.
Booking network, January 2026, rated 8/10 by this guest
Rooms are clean and large, nice little terrace, ok pool area.
Tripadvisor, October 2025, rated 3/5 by this guest
I think it would have been better if the terrace were a bit smaller and the room were larger.
Google, August 2026, rated 2/5 by this guest
Location765Strength
Very good location and facilities.
Booking network, August 2026, rated 10/10 by this guest
Strategic and close to the shop,very friendly and welcoming staff members,also there is live music in house which is something I am really fond of.great stuff all around.
Booking network, January 2026, rated 10/10 by this guest
The location is a bit far, but it is a good value for money accommodation.
Google, August 2025, rated 4/5 by this guest
Staff978Strength
Loved everything about this hotel, the pool is lovely and staff were friendly.
Booking network, June 2026, rated 10/10 by this guest
It's was great friendly helpful staff.Great breakfast and coffee.
Booking network, June 2026, rated 10/10 by this guest
Front office staff is just seating in the desk, not helping with luggage or offering an umbrella when raining
Booking network, December 2025, rated 7/10 by this guest
Value414Strength
Fantastic value for money and a short walk to the centre of Sanur
Booking network, August 2026, rated 9/10 by this guest
Well priced and offers a lovely swimming pool and restaurant with loads of fun!
Google, May 2026, rated 4/5 by this guest
There are plenty of better hotels for this price.
Google, July 2025, rated 2/5 by this guest
Pool758Strength
It offers good value for money, and the swimming pool seems well-maintained.
Google, August 2026, rated 5/5 by this guest
The swimming pool is really good.
Google, September 2026, rated 5/5 by this guest
The only issue I had was the pool had.a lot of loose tiles down one end, and I am told they will be fixed in low season, otherwise the grounds, sunbeds are all excellent
Booking network, August 2026, rated 9/10 by this guest
Food142Strength
Pool was nice as, cocktail menu was great.
Google, June 2026, rated 5/5 by this guest
Restaurant was close and food good.
Booking network, December 2024, rated 8/10 by this guest
We ordered food a nasi goreng and french fries it was disappointing and I swear the french fries had been bought from the McDonald's nearby and plated up.
Booking network, January 2025, rated 6/10 by this guest
Cleanliness6820Mostly good
It's also really clean and well-maintained!
Google, October 2025, rated 5/5 by this guest
Clean and comfortable rooms.
Booking network, January 2026, rated 9/10 by this guest
One more things the bed sheet and pillow sheet cover too old and dirty.
Google, December 2025, rated 1/5 by this guest
Quiet at night4014Mostly good
Amazing visit, perfect for relaxing and seeing local area.
Booking network, November 2025, rated 10/10 by this guest
Clean, quiet, convenient, able to check in past midnight
Booking network, June 2026, rated 8/10 by this guest
Many Korean parents don't properly supervise their children, so you often hear their crying.
Google, January 2026, rated 5/5 by this guest
Beds166Mostly good
Good breakfast, comfy beds, cool pool !
Booking network, August 2026, rated 8/10 by this guest
Good location and beds were comfortable .
Booking network, May 2026, rated 6/10 by this guest
The beds are a little too firm - I woke up with a sore back each day.
Booking network, February 2026, rated 7/10 by this guest
Breakfastcomplaints falling: 13.3 in 100 a year ago, 7.8 now3824Mostly good
Nice small hotel with a good breakfast
Booking network, June 2026, rated 9/10 by this guest
Breakfast could have been better but was adequate.
Booking network, February 2025, rated 9/10 by this guest
Breakfast could have had cereal for kids.
Booking network, June 2025, rated 8/10 by this guest
Room conditioncomplaints rising: 2.5 in 100 a year ago, 6.9 now410Weak spot
Bathroom showing a bit of wear and tear but adequate for the 3-star hotel.
Booking network, September 2026, rated 9/10 by this guest
Pool was nice and staffs were friendly and helpful
Booking network, October 2025, rated 9/10 by this guest
Bathroom not well lit and rather worn.
Booking network, July 2026, rated 8/10 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 457 Google ratings
Problems guests raised
Raised most: wi-Fi, in 18 of 222 reviews.
Wi-Ficomplaints falling: 14.2 in 100 a year ago, 1.0 now18 of 2221 in 12 reviews
Wifi kept cutting out this trip but it seemed to be doing that at other places too
Booking network, April 2026, rated 10/10 by this guest
There is a single bad aspect: the wifi is so bad, you cannot use it.
Google, December 2024, rated 4/5 by this guest
Problems in the bathroomcomplaints rising: 4.2 in 100 a year ago, 9.8 now15 of 2221 in 15 reviews
It's a good hotel, really beautiful, but the only downside is that the shower water pressure was weak and it only worked intermittently.
Google, September 2026, rated 4/5 by this guest
Water pressure hard soft hard soft
Booking network, August 2026, rated 1/10 by this guest
Something broken in the roomcomplaints rising: 4.2 in 100 a year ago, 5.9 now11 of 2221 in 20 reviews
Difficult to lock double door
Booking network, May 2026, rated 9/10 by this guest
wifi was frustrating at times and not all tv chanels worked well, disappointing
Booking network, May 2025, rated 8/10 by this guest
Heating and air conditioning10 of 2221 in 22 reviews
Air conditioning was struggling at times and leaked water and TV kept randomly turning itself on.
Booking network, August 2026, rated 7/10 by this guest
Very stuffy room without cooling air conditioning
Booking network, February 2025, rated 6/10 by this guest
Unexpected charges and refundscomplaints falling: 5.0 in 100 a year ago, 0.0 now6 of 2221 in 37 reviews
Had already paid but it didn't show up in their system so had to pay again.
Booking network, October 2024, rated 7/10 by this guest
I must pay for his petrol and lunch and dinner.
Booking network, November 2024, rated 5/10 by this guest
A booking not honoured4 of 2221 in 56 reviews
Ac in 307 still didnt work best despite the engineering tried to fix it and moved us to another room
Booking network, March 2026, rated 10/10 by this guest
We booked for five people but there was only a double and two singles so didn’t not meet the needs of a family of five.
Booking network, August 2025, rated 7/10 by this guest
Serious reports
2 in 222 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard2 of 222 reviews
My husband leant back on one of the sunbeds and could have done some severe damage to his back when it collapsed .We had a pool access room, which we found it hard to use as the stairs were steep we only used it once they should have rails all around to access to the pool we are aged 70 and 73 and…
Booking network, February 2025, rated 7/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
4 of the 60 guest photos we checked show damage or dirt (7%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (42), private balcony (3).
The hotel says it has no gym or hot tub.
Price, place and rooms
Price
$53 is a typical night, from 216 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Nov 2026, $37Dearest month: Apr 2027, $53
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Trip.com$37
- Agoda$40
- tiket.com$40
- bluepillow.id$40
- Priceline$42
- Traveloka$47
- evendo.com$48
- qantas.com$50
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Public beach is 1.4 km away by road, about 19 minutes on foot. There are 3 bars or clubs within 200 metres.
- Nearest main road: Jalan Bypass Ngurah Rai21 m
- Nearest shop: MM SNR1 min walk108 m by road
- Nearest beach: public beach19 min walk1.4 km by road
- Kuta Beach14.7 km
- Seminyak Beach15.3 km
- Bali airport17.3 km
- The Ubud Monkey Forest23.1 km
- Uluwatu Temple25.1 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
6 room types, from 28 to 56 m².
- Deluxe Room, Balcony28 m²Sleeps 31 King bedBalcony
- Deluxe Room, Pool Access28 m²Sleeps 21 King bedBalcony
- Deluxe Double Room28 m²Sleeps 3Balcony
- Double Room with Pool Access28 m²Sleeps 3Balcony
- Family Room, 2 Bedrooms56 m²Sleeps 4Balcony
- Family Studio56 m²Sleeps 52 Twin bed + 1 Queen bedBalcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.6 out of 10. 36% of the 6,148 hotels in Bali are rated lower, and a typical one is rated 8.8.
Every review site, out of 100
30 Google reviewers ticked "Quiet", yet 14 guests complain about noise, and Jalan Bypass Ngurah Rai runs 21 m away.
If room condition matters to you
Here, 10 of the 14 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bali
The nearest first, with our score for each.
How we know
222 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 872 most recent reviews from Google, Tripadvisor and the Booking network. 222 of them describe a stay in the last 2 years and are the ones counted here; the rest were 166 older, 206 in other languages and 278 with a score but no words.
- The hotel replied to 0 of its 200 newest Google reviews.
- 3 in every 100 reviews thank a staff member by name.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.