Citadines Berawa Beach Bali
4-star hotel · Canggu, Bali
Long Weekend score
GoodNo serious reports. in 284 reviews
Guests rate nearly every hotel highly: half the hotels in Bali are rated 8.8 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 68% of Bali hotels
- 83% of guest comments are praise
- 92% of guest photos show no damage
How this score is made
- Rated higher than 68% of Bali hotels. Compared with 6,148 hotels in Bali. Counts for 50% of the score.
- 83% of guest comments are praise. 580 praise, 119 complain. Counts for 30% of the score.
- 92% of guest photos show no damage. 55 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $65 a nighttypical for two, before tax · from $46
- 1 min walkto MMart
- 284 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 174 m from Nelayan BeachMeasured to the nearest edge of the sand
- Swimming pool17 guest photos show it
- Staff199 praise · 14 complain
- Location102 praise · 1 complain
- Pool48 praise · 8 complain
Against
- Quiet at night48 complain · 9 praise
- Building work during the stay23 of 284 guests
- Complaints the hotel left unresolved12 of 284 guests
What guests reported
What guests say
284 reviews from the last 2 years. Most praised: staff (199 guests). Weakest: quiet at night, where 48 of the 57 who mention it complain.
Location1021Strength
The hotel itself is absolutely wonderful—the rooms are spotless, the location is perfect, and the overall atmosphere is fantastic.
Google, September 2026, rated 5/5 by this guest
The location is very good, the environment is special clean, the staff is special willful is a perfect hotel to come on holiday, if you come to Bali consider this one, there are a lot of China, this one is also good
Tripadvisor, January 2026, rated 5/5 by this guest
Views371Strength
Well located you have everything you need, the breakfast is great and the rooftop pool view is breathtaking
Booking network, August 2026, rated 8/10 by this guest
And from the rooftop bar you have a beautiful view of the sea.
Tripadvisor, February 2026, rated 5/5 by this guest
Staff19914Strength
Staff are so kind and amazing, loved the breakfast food and amenities such as the spa and sky pool!!
Booking network, March 2026, rated 10/10 by this guest
Staffs are friendly and helpful, especially, Diah, whom is very kind, warmly.
Tripadvisor, September 2026, rated 4/5 by this guest
Staff are nice, but very slow responding to requests for room cleaning and things related to the stay.
Google, September 2026, rated 3/5 by this guest
Room size263Strength
I got a free room upgrade to a huge downstairs corner room with garden on arrival so well pleased!
Google, August 2026, rated 5/5 by this guest
Great to have to two pool options, rooms were a good size and very clean with a balcony!
Booking network, April 2026, rated 9/10 by this guest
The room was a bit too small.
Booking network, March 2026, rated 7/10 by this guest
Value192Strength
For very good price you get amazing hotel with amazing location, the most friendly helpful staff, everything was easy from checking in till the day i checked out, looking forward to coming again
Google, September 2026, rated 5/5 by this guest
Great price, excellent value!
Google, September 2026, rated 5/5 by this guest
Pool488Strength
The infinity pool on the roof is nice, the photos are beautiful.
Google, September 2026, rated 5/5 by this guest
The spa is excellent and the sky pool is fabulous.
Tripadvisor, April 2026, rated 5/5 by this guest
The rooftop pool was very busy.
Booking network, April 2026, rated 8/10 by this guest
Cleanliness7217Mostly good
Its close to everything always clean staff are always friendly and helpful
Booking network, May 2026, rated 10/10 by this guest
Cozy, clean, and beautiful!
Google, September 2026, rated 5/5 by this guest
The towels are old and and all most of them have stain
Booking network, August 2026, rated 8/10 by this guest
Breakfast3910Mostly good
Breakfast was a real highlight too, with plenty of options to start the day well.
Google, July 2026, rated 5/5 by this guest
Breakfast is delicious and the staff is very helpful.
Google, September 2026, rated 4/5 by this guest
Stay here last year and the breakfast was a lot better
Booking network, October 2025, rated 5/10 by this guest
Food124Mostly good
Apart from the services, the food was amazing.
Booking network, January 2026, rated 10/10 by this guest
Rooftop Sky Pool is a nice place to hangout especially from 5 pm into the neight to see the sunset and a short burst of fireworks from Atlas Beach Clube in the vicinity, and Great Chef at Rooftop buffet.
Google, August 2026, rated 5/5 by this guest
The last one is a dirty cutlery and this “fresh” baguette, the one already as a stone.
Booking network, February 2026, rated 1/10 by this guest
Room condition127Mostly good
Rooms are very clean and modern.
Booking network, April 2026, rated 10/10 by this guest
Everything feels super clean, modern, and well kept, and the staff are genuinely friendly and helpful.
Tripadvisor, January 2026, rated 5/5 by this guest
I had booked 2 rooms and already request for in the same floor and near each other and the hotel had already responded my request but when I was check in they gave me different floor but give another guest from overseas check in next to me in the same floor so very dispointed
Tripadvisor, July 2026, rated 1/5 by this guest
Beds54Split
I would say maybe the bed could have been more comfortable as it was a bit hard but apart from that can’t think of anything that I didn’t like
Booking network, August 2026, rated 10/10 by this guest
Good location, comfortable bed, lovely staff
Booking network, June 2026, rated 7/10 by this guest
spacious rooms, comfortable beds, decent breakfast
Booking network, May 2026, rated 8/10 by this guest
Quiet at night948Weak spot
You can hear the neighbours talking and couples doing their stuff.
Google, August 2026, rated 2/5 by this guest
During the day you can hear the construction site, at night some club next door plays loud night music, and today during the day at the neighboring villa the music was blaring all day long, it was terrible.
Google, September 2026, rated 1/5 by this guest
I'm giving it 4 stars only because my room overlooked a construction site, and the noise from it during the day made it difficult to get some sleep.
Google, August 2026, rated 4/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 2,357 Google ratings
Problems guests raised
Raised most: building work during the stay, in 23 of 284 reviews.
Building work during the stay23 of 2841 in 12 reviews
The rooms weren’t sound proof what so ever so I was getting woken up very early due to construction happening nearby.
Booking network, June 2026, rated 8/10 by this guest
The most horrible thing is that everyday 6am a construction noise ruin our sleep.
Booking network, August 2026, rated 1/10 by this guest
Complaints the hotel left unresolved12 of 2841 in 24 reviews
I tried to change the name so my companion could check in, but they blocked everything on Agoda, didn't reply on WhatsApp, and didn't respond to emails.
Google, August 2026, rated 1/5 by this guest
You call them repeatedly, they say they'll take care of it, but nothing ever happens.
Google, September 2026, rated 1/5 by this guest
Mould or damp7 of 2841 in 41 reviews
The room smell a bit mouldy
Booking network, May 2026, rated 7/10 by this guest
A booking not honoured6 of 2841 in 47 reviews
We had to change room 2 times which was annyoing first time due to construction noises which were very loud, second due to humidity issue the floor kept getting wet and they couldn’t fix it.
Booking network, February 2026, rated 8/10 by this guest
Also surrounding construction and then also the hotels own construction meant we had to move rooms and then eventually leave as we could not sleep at night or during the day.
Booking network, May 2026, rated 4/10 by this guest
Unexpected charges and refunds5 of 2841 in 57 reviews
This location is a complete no and Patricks who is the manager only promises to resolve it but doesnt end up providing no solution or refund.
Google, September 2026, rated 1/5 by this guest
Still waiting on our refund for
Booking network, May 2026, rated 3/10 by this guest
Serious reports
None found in 284 reviews.
Photos, checked
5 of the 60 guest photos we checked show damage or dirt (8%).
Guest photos showing damage or dirt5 of 608%
Of 60 guest photos, 5 show damage or dirt: stains in 3, building work in 2 and dirty surfaces in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: swimming pool (17), beach (7), private balcony (2).
The hotel says it has no hot tub.
Price, place and rooms
Price
$65 is a typical night, from 303 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Nov 2026, $46Dearest month: Jul 2027, $85
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Trip.com$46
- Booking.com$48
- evendo.com$49
- Traveloka$72
- EaseMyTrip$104
- closesthotel.com$104
- Agoda$106
- expedia.co.id$106
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Nelayan Beach is 174 m away.
- Nearest shop: MMart1 min walk111 m by road
- Nearest beach: Nelayan Beach174 m
- Seminyak Beach5.7 km
- Kuta Beach10.5 km
- Bali airport14.4 km
- Uluwatu Temple19.5 km
- The Ubud Monkey Forest27.7 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
11 room types, from 31 to 223 m².
- Studio31 m²Sleeps 31 super-king bedBalcony
- Studio Executive31 m²Sleeps 21 Queen bedBalcony
- Studio Executive Twin31 m²Sleeps 2Balcony
- Studio Premier31 m²Sleeps 21 Queen bedBalcony
- Deluxe Suite53 m²Sleeps 31 Sofa bed + 1 Queen bedBalcony
- Executive Suite53 m²Sleeps 31 Sofa bed + 1 Queen bedBalcony
The other 5 room types
- One-Bedroom Premier55 m²Sleeps 3Balcony
- Premier Room, 1 Bedroom55 m²Sleeps 3Balcony
- Two-Bedroom Executive83 m²Sleeps 4Balcony
- Two-Bedroom Premier83 m²Sleeps 4Balcony in its photos
- Presidential Suite223 m²Sleeps 21 Sofa bed + 1 super-king bedBathtub in its photos
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.2 out of 10. 68% of the 6,148 hotels in Bali are rated lower, and a typical one is rated 8.8.
Every review site, out of 100
If quiet at night matters to you
Here, 48 of the 57 guests who mention quiet at night complain. These nearby hotels do better on it.
More hotels in Bali
The nearest first, with our score for each.
How we know
284 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 842 most recent reviews from Google, Tripadvisor and the Booking network. 284 of them describe a stay in the last 2 years and are the ones counted here; the rest were 125 older, 72 in other languages, 346 with a score but no words and 15 about the restaurant rather than a stay.
- The hotel replied to 199 of its 200 newest Google reviews.
- 28 in every 100 reviews thank a staff member by name.
- 9 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.