Cross Paasha Bali Seminyak
5-star hotel · Seminyak, Bali
- 89% of guest comments are praise
- 97% of guest photos show no damage
How this score is made
- 89% of guest comments are praise. 810 praise, 99 complain. Counts for 60% of the score.
- 97% of guest photos show no damage. 58 of 60 photos. Counts for 40% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $89 a nighttypical for two, before tax · from $87
- 16 min walkto Seminyak Beach
- 296 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Staff224 praise · 6 complain
- Location141 praise · 1 complain
- Room size84 praise · 0 complain
- Cleanliness79 praise · 13 complain
- Breakfast75 praise · 12 complain
Against
- Room condition27 complain · 7 praise
- Quiet at night11 complain · 7 praise
- Problems in the bathroom12 of 296 guests
What guests reported
What guests say
296 reviews from the last 2 years. Most praised: staff (224 guests). Weakest: room condition, where 27 of the 34 who mention it complain.
Room size840Strength
The service was impeccable, the rooms very clean and spacious.
Google, August 2026, rated 5/5 by this guest
The rooms were clean and spacious and the bed comfortable.
Tripadvisor, August 2026, rated 5/5 by this guest
Location1411Strength
My 1st ever adult trip to Bali and i swear the hotel was so nice and the location is perfect, but the best part was the service,Nugraha at the front desk was so kind, and helpful and left a very good impression.
Google, April 2026, rated 5/5 by this guest
Location was also a prime convenience for shopping streets, eateries, beaches, with plenty of security attendants too.
Google, May 2026, rated 5/5 by this guest
Staffcomplaints rising: 0.0 in 100 a year ago, 3.2 now2246Strength
However, the location is very central and the staff do deliver 5* service ensuring that all our needs were met.
Tripadvisor, November 2025, rated 3/5 by this guest
I enjoyed the rooftop area, but what most stood out to me was the kind staff at the front desk.
Google, May 2026, rated 5/5 by this guest
Disappointed with the behavior of the security at this hotel.
Google, April 2026, rated 1/5 by this guest
Beds271Strength
Food was good and the most comfortable beds ever wished I could take it home with me.
Tripadvisor, December 2025, rated 5/5 by this guest
Lovely hotel comfortable beds and comfortable pillows.
Tripadvisor, August 2026, rated 5/5 by this guest
The pillow was a bit hard though for my sleeping & the aircon made me feel sick sometimes.
Google, June 2026, rated 5/5 by this guest
Food434Strength
The food is good and has variety.
Tripadvisor, October 2025, rated 5/5 by this guest
Enjoyed the food and drinks.
Tripadvisor, October 2025, rated 5/5 by this guest
Cleanliness7913Strength
It is a great location for food, shopping and party, all the staff were so lovely and helpful the housekeepers Dodi and Prema were very good aswell kept our room very nice our whole stay.
Google, July 2026, rated 5/5 by this guest
Cleaning of rooms by Dedik was meticulous, everyday room was attended too.
Tripadvisor, August 2026, rated 5/5 by this guest
actually i regretted booking that hotel the hygiene is bad, only decoration and rooftop is good but the vibe is not that good and bathrooms was dirty
Tripadvisor, December 2025, rated 2/5 by this guest
Breakfast7512Strength
Had an amazing stay here, rooms were clean and comfortable, the location is prime and central, rooftop breakfast and service was amazing!
Google, December 2025, rated 5/5 by this guest
The pool was clean, the breakfast was delicious, the staff were very friendly, and the space was great.
Google, January 2026, rated 5/5 by this guest
There should be more options buffet style
Tripadvisor, October 2025, rated 5/5 by this guest
Poolcomplaints rising: 2.8 in 100 a year ago, 5.3 now7413Strength
Everything was within walking distance, and the pool was incredibly relaxing.
Google, June 2026, rated 5/5 by this guest
The rooftop bar and pool were amazing.
Tripadvisor, December 2025, rated 5/5 by this guest
The rooftop pool floor tiles were mostly spoilt.
Google, September 2026, rated 5/5 by this guest
Views285Mostly good
Great location with amazing sunset view at the rooftop with happy hour promo!
Google, April 2026, rated 5/5 by this guest
The views of the ocean from the rooftop pool is amazing.
Tripadvisor, August 2026, rated 5/5 by this guest
The view wasn't the best, because it faced a lot of construction.
Google, February 2026, rated 4/5 by this guest
Value216Mostly good
The location is good, the price is reasonable, the staff is friendly, and you can order breakfast.
Google, January 2026, rated 5/5 by this guest
Our stay was very pleasant; the hotel is very well located and offers good value for money.
Google, May 2026, rated 5/5 by this guest
Quiet at night711Weak spot
The ground-floor rooms reek of an unpleasant smell—whether from the air conditioner or the sewer—and the soundproofing is almost non-existent.
Google, June 2026, rated 1/5 by this guest
Our room was located on the ground floor, and unfortunately the mornings were quite disruptive with loud surrounding noise, seemingly from other guests and a neighbouring property, which made it difficult to enjoy a peaceful sleep in.
Google, August 2026, rated 3/5 by this guest
We loved our room, it was so spacious but the only downside with the corner suite was it was situated right at the front of the hotel so the noise was pretty bad for most of the day/night.
Booking network, July 2025, rated 8/10 by this guest
Room condition727Weak spot
The rooms style are old there is no innovation at all
Tripadvisor, April 2026, rated 5/5 by this guest
Only negative is maybe the furniture in the rooms needs updating
Google, May 2026, rated 5/5 by this guest
We have stayed here many times - the hotel is looking a little bit tired & could do with a refresh.
Tripadvisor, March 2026, rated 4/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,560 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 12 of 296 reviews.
Problems in the bathroom12 of 2961 in 25 reviews
Not worth the money spend, smelly in lifts , even thou room size is big but washroom showers need replacements.
Google, April 2026, rated 2/5 by this guest
If I had to pick one, it would be the weak toilet water pressure...??
Google, December 2025, rated 5/5 by this guest
Mould or dampcomplaints rising: 1.9 in 100 a year ago, 3.7 now9 of 2961 in 33 reviews
The room was damp and musty due to humidity...
Google, May 2026, rated 1/5 by this guest
The hotel room (and other communal spaces) was dirty, walls and ceiling mouldy and water damaged from condensation.
Booking network, January 2025, rated 4/10 by this guest
Something broken in the room8 of 2961 in 37 reviews
The hairdryer was very small, and you had to keep pressing the button to get any airflow.
Google, September 2026, rated 5/5 by this guest
I think you should get rid of the sheer curtains as the are falling apart.
Google, August 2026, rated 4/5 by this guest
Complaints the hotel left unresolved6 of 2961 in 49 reviews
We reported the problems, and their only response was to tell us to contact Booking for the refund.
Tripadvisor, October 2025, rated 1/5 by this guest
Even though I asked them to change it, they didn't pay attention.
Booking network, November 2024, rated 8/10 by this guest
Building work during the stay6 of 2961 in 49 reviews
A few minor points though, the hotel is under some necessary renovation.
Google, July 2026, rated 4/5 by this guest
A lot of renovations/upkeep during our stay which wasn’t great.
Booking network, December 2024, rated 6/10 by this guest
Not as shown or booked5 of 2961 in 59 reviews
The website pictures of the hotel are obviously when the hotel was new as it is a little dated now.
Tripadvisor, December 2025, rated 4/5 by this guest
However, I also feel it is important to be honest about the condition of the property because our experience did not match what we expected from a hotel marketed as a 5-star property.
Tripadvisor, September 2026, rated 2/5 by this guest
Serious reports
4 in 296 reviews, most common first. Shown beside the score, never averaged into it.
Someone fell ill2 of 296 reviews
I had Bali Belly from their breakfast food and got hospitalised.
Google, January 2026, rated 1/5 by this guest
Unfortunately, our experience was significantly overshadowed by a serious case of food poisoning.
Google, November 2025, rated 2/5 by this guest
A physical hazard2 of 296 reviews
My friend cut his foot on a chip tile which ruined his holiday.
Tripadvisor, July 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
2 of the 60 guest photos we checked show damage or dirt (3%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (7), restaurant (9), water view (3).
The hotel says it has no hot tub.
Price, place and rooms
Price
$89 is a typical night, from 303 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Nov 2026, $87Dearest month: Sep 2027, $125
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Agoda$88
- Vio.com$90
- deals.etrip.net$90
- Trip.com$91
- Priceline$91
- evendo.com$99
- crosspaashabaliseminyak.com · the hotel itself$101
- Traveloka$105
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Seminyak Beach is 1.2 km away by road, about 16 minutes on foot. There are 3 bars or clubs within 200 metres.
- Nearest shop: M Mini Mart Kayu Aya1 min walk95 m by road
- Nearest main road: Sunset Road666 m
- Seminyak Beach16 min walk1.2 km by road
- Nearest beach: Legian Beach25 min walk1.9 km by road
- Kuta Beach4.8 km
- Bali airport8.8 km
- Uluwatu Temple18.1 km
- The Ubud Monkey Forest28.4 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
4 room types, from 55 to 110 m².
- Suite, City View55 m²Sleeps 31 Twin bedA view, going by the room's name
- Suite55 m²Sleeps 31 Twin bed
- Corner Suite70 m²Sleeps 31 King bed
- Penthouse110 m²Sleeps 21 King bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Not enough comparable hotels to rank it.
Every review site, out of 100
If room condition matters to you
Here, 27 of the 34 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bali
The nearest first, with our score for each.
How we know
296 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 446 most recent reviews from Google, Tripadvisor and the Booking network. 296 of them describe a stay in the last 2 years and are the ones counted here; the rest were 75 older, 2 in other languages, 70 with a score but no words and 3 about the restaurant rather than a stay.
- The hotel replied to 199 of its 200 newest Google reviews.
- 25 in every 100 reviews thank a staff member by name.
- 9 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.