Element by Marriott Bali Ubud
5-star hotel · Ubud, Bali
Guests rate nearly every hotel highly: half the hotels in Bali are rated 8.8 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 50% of Bali hotels
- 90% of guest comments are praise
- 83% of guest photos show no damage
How this score is made
- Rated higher than 50% of Bali hotels. Compared with 6,148 hotels in Bali. Counts for 50% of the score.
- 90% of guest comments are praise. 731 praise, 77 complain. Counts for 30% of the score.
- 83% of guest photos show no damage. 50 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $127 a nighttypical for two, before tax · from $96
- 4 min walkto Alfamart
- 291 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Staff217 praise · 6 complain
- Breakfast99 praise · 11 complain
- Food80 praise · 7 complain
- Cleanliness70 praise · 7 complain
- Pool52 praise · 3 complain
Against
- Guest photos show wear and dirt10 of the 60 photos guests took, and 0 of the hotel's 40
- Room conditioncomplaints rising: 3.7 in 100 a year ago, 5.7 now16 complain · 11 praise
- You need a taxi or scooter to get around12 of 291 guests
What guests reported
What guests say
291 reviews from the last 2 years. Most praised: staff (217 guests). Weakest: room condition, where 16 of the 27 who mention it complain.
Staffcomplaints rising: 0.0 in 100 a year ago, 2.3 now2176Strength
Marvelous place to stay, such wonderful staff.
Booking network, January 2026, rated 10/10 by this guest
Above all the staff is very good and cooperative,
Google, June 2026, rated 5/5 by this guest
The service at reception today was not very good...
Google, September 2026, rated 1/5 by this guest
Views291Strength
I liked everything, the view, the atmosphere, the staff, the location, the coffee ;)
Booking network, January 2026, rated 9/10 by this guest
Very great choice hotel to select in bali, Rooms are nice and comfortable and served by professional team, Breakfast was an amazing with beautiful view, we really enjoyed every single moment in the hotel
Booking network, July 2026, rated 10/10 by this guest
Don't expect too much from the view due to the location!!
Google, May 2026, rated 5/5 by this guest
Pool523Strength
Food is good and the pool is crazy.
Google, June 2026, rated 5/5 by this guest
Throwback to my healthy staycation here 8 years ago with nice room, amazing pool and various healthy food and beverages served here in the heart of Ubud
Google, May 2026, rated 5/5 by this guest
Pool size in relation to the amount of guests
Booking network, October 2025, rated 10/10 by this guest
Beds181Strength
Staff were very helpful and bed is comfortable.
Google, July 2026, rated 4/5 by this guest
Super bed and equipment super pool, since you don't even miss the beach.
Tripadvisor, December 2025, rated 5/5 by this guest
The food is disgusting and the beds and pillows are not comfortable.
Google, June 2026, rated 1/5 by this guest
Room size312Strength
It was nice because it was spacious and comfortable.
Google, May 2026, rated 5/5 by this guest
Spacious rooms and friendly staff.
Tripadvisor, February 2026, rated 4/5 by this guest
Basic facility and rooms are a bit small
Booking network, May 2026, rated 9/10 by this guest
Foodcomplaints falling: 7.4 in 100 a year ago, 1.9 now807Strength
Their attention to detail was amazing & the service & food second to none.
Google, May 2026, rated 5/5 by this guest
The restaurant was very good, the breakfast buffet sumptuous.
Tripadvisor, May 2026, rated 5/5 by this guest
Food options for vegetarian preferences were quite limited
Booking network, January 2026, rated 9/10 by this guest
Cleanlinesscomplaints rising: 0.0 in 100 a year ago, 2.7 now707Strength
Rooms were always clean and tidy.
Google, September 2026, rated 5/5 by this guest
The rooms were clean & spacious.
Google, March 2026, rated 5/5 by this guest
The bath towels were black and stiff, yet they were still using them.
Google, February 2026, rated 1/5 by this guest
Breakfastcomplaints rising: 0.0 in 100 a year ago, 4.2 now9911Strength
Good breakfast at Andong Teras Restaurant.
Google, June 2026, rated 5/5 by this guest
The breakfast was varied and complete.
Google, February 2026, rated 5/5 by this guest
Breakfast selection wasn’t great
Booking network, January 2026, rated 8/10 by this guest
Value122Strength
To top it all off, I think it’s always great value for money as well.
Tripadvisor, July 2026, rated 5/5 by this guest
If you are looking for a stay in Ubud that prioritizes wellness, clean living, and tranquility without paying ultra-luxury resort prices, Element by Westin Bali Ubud is an incredible find.
Google, May 2026, rated 5/5 by this guest
Also, the rooms are quite basic for the money we spend: spacious, clean but nothing special.
Booking network, September 2026, rated 8/10 by this guest
Quiet at night509Mostly good
Immersed in greenery and tranquility.
Tripadvisor, August 2026, rated 5/5 by this guest
The enthusiasm of good friends Quietness in the busy
Tripadvisor, December 2025, rated 5/5 by this guest
ask for a room away from the noisy cockerels if you’re a light sleeper.
Tripadvisor, August 2026, rated 4/5 by this guest
Location6212Mostly good
The hotel is very fine and very well located !
Google, August 2026, rated 5/5 by this guest
I loved the location and the architecture of the hotel itself
Booking network, July 2026, rated 8/10 by this guest
Everything perfect, one negative thing is that it is a bit outside the center so you always have to call a Grab, which given the traffic takes you 40 minutes to go 1.5 km
Tripadvisor, August 2026, rated 3/5 by this guest
Room conditioncomplaints rising: 3.7 in 100 a year ago, 5.7 now1116Split
Room was dated and no upgrade available for titanium member.
Google, August 2026, rated 4/5 by this guest
Negative: Some rooms are in a very bad condition, especially those with direct pool access.
Google, July 2026, rated 4/5 by this guest
The room was a bit dated and had some minor flaws, but overall it was very good！
Google, August 2026, rated 5/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 2,230 Google ratings
Problems guests raised
Raised most: you need a taxi or scooter to get around, in 12 of 291 reviews.
You need a taxi or scooter to get around12 of 2911 in 24 reviews
Bit far from town centre, takes 30 minutes walk- but you can use hotel shuttle- or a taxi max 2 pounds one way.
Tripadvisor, December 2025, rated 5/5 by this guest
If you’re travelling solo, I would highly recommend using GrabBike instead.
Google, September 2026, rated 5/5 by this guest
Problems in the bathroom8 of 2911 in 36 reviews
The shower and toilet are transparent, so it's more for couples, but we stayed there as a family.
Google, August 2026, rated 5/5 by this guest
Spa was good but no hot water for shower.
Booking network, October 2025, rated 7/10 by this guest
Mould or damp8 of 2911 in 36 reviews
The rooms were not fresh; it was damp and smelled bad.
Google, September 2026, rated 2/5 by this guest
The room had a slightly damp smell, but overall it was a good place.
Google, August 2026, rated 5/5 by this guest
Something broken in the room4 of 2911 in 73 reviews
toilet bowl’s big flush is not working in room 50X.
Google, August 2026, rated 3/5 by this guest
(Perhaps an updated tv as the apps dont work and the picture could be sharper)
Tripadvisor, March 2026, rated 5/5 by this guest
A slow check-in4 of 2911 in 73 reviews
Our check-in time was 3:00 PM, yet when we arrived at 5:00 PM after a long day of travel in the Bali heat, the room was still not ready.
Tripadvisor, February 2026, rated 2/5 by this guest
Serious reports
3 in 291 reviews, most common first. Shown beside the score, never averaged into it.
Someone fell ill1 of 291 reviews
I did get sick with Bali belly at this hotel, I believe from room service the 13 bean soup.
Tripadvisor, September 2025, rated 3/5 by this guest
Bed bugs or bites1 of 291 reviews
After sleeping in the bed for one night, we woke up with several red, swollen welts all over our bodies.
Google, May 2026, rated 3/5 by this guest
Harassment or discrimination1 of 291 reviews
He said that a local person like you is impossible and inappropriate to be in this hotel.
Google, January 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
10 of the 60 guest photos we checked show damage or dirt (17%).
Guest photos showing damage or dirt10 of 6017%
Of 60 guest photos, 10 show damage or dirt: stains in 7, peeling paint or cracks in 4, rust or limescale in 3 and broken fittings in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: swimming pool (7), spa (1), restaurant (6), bar (3), bathtub (2), private balcony (4).
The hotel says it has no hot tub.
Price, place and rooms
Price
$127 is a typical night, from 302 dates checked in the coming year.
Weekends cost 10% less than weekdays
A typical night, month by month
Cheapest month: Nov 2026, $98Dearest month: Aug 2027, $168
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Agoda$103
- Booking.com$103
- Trip.com$103
- skyscanner.net$103
- Traveloka$103
- expedia.co.id$103
- Hotels.com$103
- qantas.com$103
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
No landmark, beach or station is within a half-hour walk; the closest is the Ubud Monkey Forest, 8.9 km away.
- Nearest shop: Alfamart4 min walk279 m by road
- The Ubud Monkey Forest8.9 km
- Seminyak Beach35.2 km
- Kuta Beach37.5 km
- Bali airport40.2 km
- Uluwatu Temple42.4 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
10 room types, from 34 to 127 m².
- Deluxe Room, Guest room, 2 Twin/Single Bed(s), Garden view, Balcony with Daily Shuttle to Monkey Forest, Daily Yoga, Free Bike to borrow, Free Family Activity and 24 Hour access to Motion Fitness Center34 m²Sleeps 2BalconyA view, going by the room's name
- Deluxe Room, Guest room, 1 King, Garden view, Balcony with Daily Shuttle to Monkey Forest, Daily Yoga, Free Bike to borrow, Free Family Activity and 24 Hour access to Motion Fitness Center34 m²Sleeps 3BalconyA view, going by the room's name
- Deluxe King Room with Pool Access - Garden Level with Free Mini Bar, Daily Shuttle to Monkey Forest, Daily Yoga, Free Bike to borrow, Free Family Activity and 24 Hour access to Motion Fitness Center34 m²Sleeps 3Balcony
- Deluxe Twin Room with Pool Access - Garden Level with Free Mini Bar, Daily Shuttle to Monkey Forest, Daily Yoga, Free Bike to borrow, Free Family Activity and 24 Hour access to Motion Fitness Center.34 m²Sleeps 2Balcony
- Premier Room, 1 King Bed, Balcony, Garden View (Family)38 m²Sleeps 3BalconyA view, going by the room's name
- Deluxe Premier Room, Guest room, 1 King, Garden view, Balcony with Free Mini Bar, Daily Shuttle to Monkey Forest, Daily Yoga, Free Bike to borrow, Free Family Activity and 24 Hour access to Motion Fitness Center40 m²Sleeps 3BalconyA view, going by the room's name
The other 4 room types
- Deluxe Premier King Room with Bathtub and Garden View, Balcony with Free Mini Bar, Daily Shuttle to Monkey Forest, Daily Yoga, Free Bike to borrow, Free Family Activity and 24 Hour access to Motion Fitness Center40 m²Sleeps 3BathtubBalconyA view, going by the room's name
- Suite, 1 Bedroom, Balcony, Garden View64 m²Sleeps 3BathtubBalconyA view, going by the room's name
- Punyan Suite Room, 1 Bedroom Suite, 1 King, Garden view, Balcony with Free Mini Bar, Daily Shuttle to Monkey Forest, Daily Yoga, Free Bike to borrow, Free Family Activity and 24 Hour access to Motion Fitness Center64 m²Sleeps 3Bathtub in its photosBalconyA view, going by the room's name
- Puri Penthouse, Penthouse, 1 King, Garden view, Balcony with Free Mini Bar, Daily Shuttle to Monkey Forest, Daily Yoga, Free Bike to borrow, Free Family Activity and 24 Hour access to Motion Fitness Center127 m²Sleeps 3BathtubBalconyA view, going by the room's name
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.9 out of 10. 50% of the 6,148 hotels in Bali are rated lower, and a typical one is rated 8.8.
Every review site, out of 100
If room condition matters to you
Here, 16 of the 27 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bali
The nearest first, with our score for each.
How we know
291 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 860 most recent reviews from Google, Tripadvisor and the Booking network. 291 of them describe a stay in the last 2 years and are the ones counted here; the rest were 234 older, 48 in other languages, 282 with a score but no words and 5 about the restaurant rather than a stay.
- The hotel replied to 0 of its 200 newest Google reviews.
- 16 in every 100 reviews thank a staff member by name.
- 27 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.