Novotel Bali Ngurah Rai Airport
4-star hotel · Kuta, Bali
Long Weekend score
GoodNo serious reports. in 283 reviews
Guests rate nearly every hotel highly: half the hotels in Bali are rated 8.8 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 56% of Bali hotels
- 91% of guest comments are praise
- 97% of guest photos show no damage
How this score is made
- Rated higher than 56% of Bali hotels. Compared with 6,148 hotels in Bali. Counts for 50% of the score.
- 91% of guest comments are praise. 461 praise, 45 complain. Counts for 30% of the score.
- 97% of guest photos show no damage. 58 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $80 a nighttypical for two, before tax · from $66
- 16 min walkto Bali airport
- 283 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 541 m from Jerman BeachMeasured to the nearest edge of the sand
- Staff136 praise · 3 complain
- Location105 praise · 1 complain
- Breakfast80 praise · 8 complain
- Cleanliness40 praise · 7 complain
Against
- Room condition11 complain · 6 praise
What guests reported
What guests say
283 reviews from the last 2 years. Most praised: staff (136 guests). Weakest: room condition, where 11 of the 17 who mention it complain.
Room size110Strength
Rooms are spacious with the runway view.
Booking network, June 2026, rated 10/10 by this guest
The room is spacious and airy, and the breakfast area is very nice.
Google, September 2026, rated 3/5 by this guest
Location1051Strength
Great location for first / last night in Bali.
Tripadvisor, September 2026, rated 4/5 by this guest
The location is excellent, with direct access from the hotel to the airport deparature terminal.
Booking network, July 2026, rated 10/10 by this guest
We booked as a place to prepare pre flight and post checkout of our hotel and It was completely isolated being inside the airport.
Booking network, August 2026, rated 6/10 by this guest
Staff1363Strength
The staff were exceptionally friendly and helpful.
Booking network, August 2026, rated 10/10 by this guest
Amazing staff, super friendly and really making an effort to feel welcome and have a great stay.
Tripadvisor, September 2026, rated 5/5 by this guest
Not enough pool chairs , slow service at restaurant.
Booking network, July 2026, rated 8/10 by this guest
Food262Strength
24 hour room service exceptional for late long flights and tired family members.
Booking network, July 2026, rated 10/10 by this guest
Food and location were great
Booking network, August 2026, rated 8/10 by this guest
To be honest the only thing that lets this place down is the food.
Booking network, July 2026, rated 10/10 by this guest
Breakfast808Strength
5 stars for the breakfast.
Google, September 2026, rated 4/5 by this guest
The breakfast buffet was perfect for parents, grandparents and grandchildren.
Tripadvisor, June 2026, rated 5/5 by this guest
Breakfast could have been better with more varieties
Booking network, July 2026, rated 10/10 by this guest
Quiet at night182Strength
Large, quiet room with very modern amenities.
Booking network, July 2026, rated 8/10 by this guest
Very nice hotel in a great airport spot with zero plane noise
Booking network, August 2026, rated 9/10 by this guest
Didn’t think to turn the noisy air conditioner off at night as it was hard to sleep but the noise dampening twin pillows eased the sound.
Booking network, June 2026, rated 10/10 by this guest
Cleanliness407Strength
Cleanliness, impeccable bedding, quiet atmosphere, and a very comprehensive breakfast buffet.
Google, August 2026, rated 5/5 by this guest
Clean comfortable rooms & very quiet.
Booking network, September 2026, rated 9/10 by this guest
In my opinion, the pool water wasn't very clean.
Google, September 2026, rated 5/5 by this guest
Value112Mostly good
Very convenient and good value for money
Booking network, September 2026, rated 9/10 by this guest
Great value for money and will definitely be staying there again.
Booking network, July 2026, rated 9/10 by this guest
Beds153Mostly good
The bed was super comfortable
Booking network, July 2026, rated 9/10 by this guest
Bed comfortable and room very clean.
Booking network, August 2026, rated 10/10 by this guest
Pillows and bed could have been a bit softer
Booking network, August 2026, rated 8/10 by this guest
Pool136Mostly good
Everything- fantastic location for airport transit, pool was lovely, room was great, staff fantastic.
Booking network, June 2026, rated 9/10 by this guest
Bali is also good but little bit hot.
Tripadvisor, July 2026, rated 5/5 by this guest
pool closed early or may have been non operational when we went
Booking network, September 2026, rated 7/10 by this guest
Room condition611Weak spot
Rooms were a little tired
Booking network, August 2026, rated 7/10 by this guest
Very conveniently close to airport for late night arrival and departure.
Booking network, August 2026, rated 7/10 by this guest
Quite dated, bathroom etc
Booking network, July 2026, rated 7/10 by this guest
Too few mentions to judge: views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 7,027 Google ratings
Problems guests raised
Raised most: a slow check-in, in 6 of 283 reviews.
A slow check-in6 of 2831 in 47 reviews
The check in process needs to be more efficient - waited an hour in line at midnight with only 5/6 groups ahead when we got there.
Booking network, June 2026, rated 7/10 by this guest
It took along time to get booked in at reception.
Booking network, August 2026, rated 8/10 by this guest
Problems in the bathroom4 of 2831 in 71 reviews
Shower split water everywhere.
Booking network, July 2026, rated 9/10 by this guest
Drains smelt and bathrooms had black mould
Booking network, July 2026, rated 6/10 by this guest
Mould or damp4 of 2831 in 71 reviews
Our room was tired and smelt musty.
Booking network, July 2026, rated 6/10 by this guest
The room smelt very musty upon arrival.
Booking network, July 2026, rated 7/10 by this guest
Something broken in the room4 of 2831 in 71 reviews
Some fixtures were not working.
Tripadvisor, October 2026, rated 4/5 by this guest
Serious reports
None found in 283 reviews.
Photos, checked
2 of the 60 guest photos we checked show damage or dirt (3%).
Guests’ photos confirm: swimming pool (2), restaurant (7), bar (2).
The hotel says it has no hot tub.
Price, place and rooms
Price
$80 is a typical night, from 299 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Nov 2026, $73Dearest month: Jun 2027, $85
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- closesthotel.com$89
- bluepillow.id$89
- Priceline$89
- Agoda$90
- Trip.com$90
- Booking.com$90
- skyscanner.net$90
- Traveloka$90
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Bali airport is 1.2 km away by road, about 16 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest shop: Circle K1 min walk58 m by road
- Nearest beach: Jerman Beach541 m
- Bali airport16 min walk1.2 km by road
- Kuta Beach3.7 km
- Seminyak Beach8.5 km
- Uluwatu Temple13.0 km
- The Ubud Monkey Forest34.8 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
5 room types, from 28 to 56 m².
- Superior King Room28 m²
- Executive Twin Room with Free Benefit Access to Premiere Lounge28 m²
- Superior Twin Room28 m²
- Executive King Room with Free Benefit Access to Premiere Lounge28 m²
- Suite Room with Free Benefit Access to Premiere Lounge56 m²1 super-king bedBathtub in its photos
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9 out of 10. 56% of the 6,148 hotels in Bali are rated lower, and a typical one is rated 8.8.
Every review site, out of 100
If room condition matters to you
Here, 11 of the 17 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bali
The nearest first, with our score for each.
How we know
283 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 843 most recent reviews from Google, Tripadvisor and the Booking network. 283 of them describe a stay in the last 2 years and are the ones counted here; the rest were 145 older, 90 in other languages, 309 with a score but no words and 16 about the restaurant rather than a stay.
- The hotel replied to 158 of its 200 newest Google reviews.
- 19 in every 100 reviews thank a staff member by name.
- 6 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.