Prime Plaza Hotel Sanur - Bali
4-star hotel · Sanur, Bali
Long Weekend score
GoodNo serious reports. in 296 reviews
Guests rate nearly every hotel highly: half the hotels in Bali are rated 8.8 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 36% of Bali hotels
- 89% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 36% of Bali hotels. Compared with 6,148 hotels in Bali. Counts for 50% of the score.
- 89% of guest comments are praise. 608 praise, 77 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $65 a nighttypical for two, before tax · from $30
- 7 min walkto Nearest beach
- 296 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 7 min walk to the beach535 m by road
- Swimming pool12 guest photos show it
- Staff173 praise · 6 complain
- Breakfast83 praise · 9 complain
- Location78 praise · 7 complain
Against
- On a main road: Jalan Bypass Ngurah Rai51 m from the building
- Room condition21 complain · 3 praise
What guests reported
What guests say
296 reviews from the last 2 years. Most praised: staff (173 guests). Weakest: room condition, where 21 of the 24 who mention it complain.
Staff1736Strength
Very friendly staff throughout, but huge thank you goes out to Wayan Budiasa for his great customer service throughout the booking, check-in, and checkout process.
Tripadvisor, September 2026, rated 5/5 by this guest
Staff very friendly and helpful
Google, August 2026, rated 5/5 by this guest
The security guard at the front desk tends to be indifferent and doesn't smile often.
Google, July 2026, rated 4/5 by this guest
Food643Strength
Otherwise, it was fantastic, the food was excellent and delicious.
Google, September 2026, rated 5/5 by this guest
There are several restaurants in the hotel, very good cuisine - a bit more expensive than outside the hotel.
Tripadvisor, September 2026, rated 5/5 by this guest
A brief stopover near to Sanur port very convenient and comfortable stay for our next trip
Booking network, July 2026, rated 8/10 by this guest
Value201Strength
Great value for money and a comfortable place to relax.
Google, June 2026, rated 5/5 by this guest
there is nothing I dont like about Prime Plaza Hotel, it is always exceedingly good and for a good price.
Booking network, August 2026, rated 9/10 by this guest
Views131Strength
🏖️🚶♀️🚤 I got a pool access room with the nice garden view.
Tripadvisor, August 2026, rated 5/5 by this guest
Location787Strength
The location was a little further from the hustle and bustle of Sanur but we actually really liked that.
Booking network, July 2026, rated 9/10 by this guest
Just a couple of 100mtrs to sanur boardwalk where the dining options are endless.
Booking network, August 2026, rated 10/10 by this guest
Clean friendly staff a bit far from shopping area but overall great if you want to relax by the pool
Tripadvisor, October 2026, rated 5/5 by this guest
Pool616Strength
The pool was amazing and the Breakfast was very good.
Tripadvisor, September 2026, rated 5/5 by this guest
Highly enjoyed the pool, poolside bar and restaurant (great food!!), gym, sauna, jacuzzi & cold plunge and paddle courts.
Google, September 2026, rated 5/5 by this guest
The pool was a little cold for my liking and the “courtyard private” space was just a waste of space
Booking network, September 2026, rated 8/10 by this guest
Room size212Strength
Honestly, the hotel is really nice, the rooms are nice and spacious, and the food is really the best, every day is perfect, everything is delicious, all the spices are just right and there is a variety of Indo-Western dishes!!!
Google, August 2026, rated 5/5 by this guest
Great location, our room was very large and next to the pool
Booking network, September 2026, rated 10/10 by this guest
However, the room was dark smelly and small.
Google, September 2026, rated 2/5 by this guest
Breakfast839Strength
Rigtig god morgenmadsbuffet.
Booking network, July 2026, rated 8/10 by this guest
Breakfast was varied, but the coffee quality needed to be improved.
Google, October 2026, rated 3/5 by this guest
We had breakfast included, and it was a complete disaster.
Google, July 2026, rated 4/5 by this guest
Cleanliness6310Strength
The hotel is good, maybe a little tired but clean.
Tripadvisor, October 2026, rated 1/5 by this guest
Great hotel, delicious food, clean rooms, excellent facilities, and a super friendly and attentive staff.
Google, September 2026, rated 5/5 by this guest
the mini fridge cupboard door was hanging off and the bathroom was a bit grubby.
Booking network, July 2026, rated 9/10 by this guest
Beds143Mostly good
Beds were super comfortable.
Booking network, July 2026, rated 8/10 by this guest
Perfect room with balcony, very comfortable bedding.
Tripadvisor, September 2026, rated 5/5 by this guest
The only complaint we have were that our bed was too hard
Booking network, July 2026, rated 9/10 by this guest
Quiet at night158Mostly good
A quiet, nice room with a view of a beautiful swimming pool
Tripadvisor, September 2026, rated 5/5 by this guest
Fabulous quiet hotel with an amazing pool
Booking network, July 2026, rated 8/10 by this guest
We had a great stay (the only slight drawback is that you can hear quite a bit of noise from outside from the rooms).
Google, September 2026, rated 5/5 by this guest
Room condition321Weak spot
The rooms could be updated
Booking network, July 2026, rated 8/10 by this guest
Breakfast was average and the room was dated.
Booking network, July 2026, rated 7/10 by this guest
Lots of European guests who all seem to smoke and reserve all the pool lounges all day.
Booking network, September 2026, rated 6/10 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 5,402 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 8 of 296 reviews.
Problems in the bathroom8 of 2961 in 37 reviews
Sewer smell at times shower drain not working well.
Booking network, August 2026, rated 8/10 by this guest
Bathroom drainage system was very poor
Booking network, August 2026, rated 8/10 by this guest
Mould or damp8 of 2961 in 37 reviews
There are rooms with pool access, but they're always damp and musty.
Google, June 2026, rated 3/5 by this guest
The room initially had a slight musty smell, but that dissipated later.
Google, July 2026, rated 5/5 by this guest
Something broken in the room6 of 2961 in 49 reviews
Minor hiccup..when our complaint about the refrigerator was not attended to immediately...however the cordiality and hospitality of all the staff members allows me to over look this .
Booking network, September 2026, rated 10/10 by this guest
Unexpected charges and refunds5 of 2961 in 59 reviews
So I had to pay separately for it - six times more than a normal local meal!
Booking network, August 2026, rated 8/10 by this guest
If I wanted to eat it in, or have it packed, it shouldn't have cost me anything, but I had to pay.
Google, June 2026, rated 3/5 by this guest
Insects or pests4 of 2961 in 74 reviews
We had a couple of cockroaches visit us in our room.
Booking network, July 2026, rated 5/10 by this guest
There were a few bugs in the rooms.
Booking network, September 2026, rated 8/10 by this guest
Serious reports
None found in 296 reviews.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (12), spa (1), restaurant (6), bar (4), beach (2), bathtub (1), private balcony (1).
Price, place and rooms
Price
$65 is a typical night, from 303 dates checked in the coming year.
Weekends cost 3% less than weekdays
A typical night, month by month
Cheapest month: Nov 2026, $48Dearest month: Jul 2027, $76
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- tiket.com$46
- skyscanner.net$49
- kayak.co.id$49
- Vio.com$49
- deals.etrip.net$49
- deals.goseek.com$49
- hyperair.com$51
- hutchgo.com$51
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The beach is 535 m away by road, about 7 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest shop: mikro1 min walk46 m by road
- Nearest main road: Jalan Bypass Ngurah Rai51 m
- Nearest beach7 min walk535 m by road
- Kuta Beach14.8 km
- Seminyak Beach15.3 km
- Bali airport17.4 km
- The Ubud Monkey Forest21.9 km
- Uluwatu Temple25.9 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
16 room types, from 29 to 130 m².
- Double or Twin Room with Pool View29 m²Sleeps 3A view, going by the room's name
- Premier Double or Twin Room29 m²Sleeps 3
- Deluxe Double or Twin Room with Balcony29 m²Sleeps 3Balcony
- Seasonal Deal : Double or Twin Room with Pool View29 m²Sleeps 3A view, going by the room's name
- Special Flash Sale at Double or Twin Room with Pool View29 m²Sleeps 3A view, going by the room's name
- Room, Pool View29 m²Sleeps 31 King bedA view, going by the room's name
The other 10 room types
- Premier Room29 m²Sleeps 31 Double bed
- Flash Sale At Double Or Twin Room With Pool View29 m²Sleeps 3A view, going by the room's name
- Premier Room with Balcony37 m²Sleeps 32 Twin bed + 1 super-king bedBathtubBalcony
- Room with Pool Access37 m²Sleeps 31 Double bed + 2 Twin bedBathtubBalcony
- Courtyard Pool Access Room45 m²Sleeps 31 super-king bedBathtubBalcony
- Premier Room, Balcony (No Children)45 m²Sleeps 31 King bedBalcony
- Suite with Pool View64 m²Sleeps 31 super-king bedA view, going by the room's name
- Suite Room64 m²Sleeps 31 King bedBathtub
- Two Bedrooms Family Suite130 m²Sleeps 5Balcony
- Two Bedroom Family Suites130 m²Sleeps 5
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.6 out of 10. 36% of the 6,148 hotels in Bali are rated lower, and a typical one is rated 8.8.
Every review site, out of 100
If room condition matters to you
Here, 21 of the 24 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bali
The nearest first, with our score for each.
How we know
296 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 824 most recent reviews from Google, Tripadvisor and the Booking network. 296 of them describe a stay in the last 2 years and are the ones counted here; the rest were 124 older, 119 in other languages, 282 with a score but no words and 3 about the restaurant rather than a stay.
- The hotel replied to 131 of its 200 newest Google reviews.
- 5 in every 100 reviews thank a staff member by name.
- 9 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.