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Best Western Hotel Astrid

3-star hotel · Municipio II, Rome

Long Weekend score

Weak

No serious reports. in 288 reviews

Guests rate nearly every hotel highly: half the hotels in Rome are rated 9.0 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.

  • Rated higher than 9% of Rome hotels
  • 74% of guest comments are praise
  • 95% of guest photos show no damage
How this score is made
  • Rated higher than 9% of Rome hotels. Compared with 7,758 hotels in Rome. Counts for 50% of the score.
  • 74% of guest comments are praise. 558 praise, 195 complain. Counts for 30% of the score.
  • 95% of guest photos show no damage. 57 of 60 photos. Counts for 20% of the score.
  • Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
  • $138 a nighttypical for two, before tax · from $102
  • 1 min walkto Carrefour
  • 288 guest reviewsfrom the last 2 years
  • 60 guest photostheirs, not the hotel's
Best Western Hotel Astrid$138 a typical night
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At a glance

For

  • Water view10 guest photos show it
  • St. Peter's Basilica view9 guest photos show it
  • Staff124 praise · 16 complain
  • Location118 praise · 17 complain
  • Cleanliness100 praise · 9 complain

Against

  • On a main road: Largo Antonio Sarti22 m from the building
  • Room size60 complain · 11 praise
  • Quiet at night38 complain · 22 praise
  • Room conditioncomplaints falling: 9.6 in 100 a year ago, 5.2 now20 complain · 17 praise
  • Heating and air conditioning26 of 288 guests

What guests reported

What guests say

288 reviews from the last 2 years. Most praised: staff (124 guests). Weakest: room size, where 60 of the 71 who mention it complain.

Cleanlinesscomplaints falling: 4.4 in 100 a year ago, 2.3 now1009Strength

shower room - clean but to small you can't bend

Booking network, January 2026, rated 5/10 by this guest

The room was clean, and the breakfast was fabuolus with the city view.

Booking network, July 2026, rated 10/10 by this guest

Det var skittent og rommet var lite i forhold til hva som var avertert.

Booking network, September 2026, rated 2/10 by this guest
Views404Strength

The location is great and provides a beautiful view of St.Peters Basilica from the room as well as the rooftop restaurant.

Booking network, February 2026, rated 9/10 by this guest

You can also see the Basilica from the hotel windows and breakfast area.

Booking network, March 2026, rated 9/10 by this guest

I'm not giving it five stars only because the shower in the triple room was really small and the window faced the interior.

Google, August 2025, rated 4/5 by this guest
Staff12416Strength

This is an excellent hotel, staff is friendly and the rooms are clean.

Google, May 2026, rated 5/5 by this guest

Very clean hotel with very friendly staff.

Tripadvisor, April 2026, rated 5/5 by this guest

fridge was broken and not working staff was rude when we told we need working fridge to store baby milk., washroom had mould in it on walls and ceiling.

Booking network, January 2026, rated 4/10 by this guest
Locationcomplaints rising: 3.5 in 100 a year ago, 7.5 now11817Strength

Exceptional location to visit the center of Rome

Tripadvisor, January 2026, rated 5/5 by this guest

Well located with reasonable walks to the typical sights and sites.

Google, February 2026, rated 5/5 by this guest

It's a nightmare to get there and there is zero charm in the neighborhood to compensate for that

Google, April 2026, rated 1/5 by this guest
Breakfast8817Mostly good

The breakfast was well-stocked, even for me, who am lactose intolerant.

Google, March 2026, rated 3/5 by this guest

Rich and quality breakfast with very good vegan cakes!

Tripadvisor, October 2026, rated 5/5 by this guest

Breakfast on the top floor offers a view that makes you forget the less-than-stellar breakfast (too much sugar in the continental desserts and eggs mixed with bacon and sausage in the savory breakfast).

Google, June 2026, rated 4/5 by this guest
Beds215Mostly good

Great room, beds, pillows, bathroom, breakfast, aircon, no issues whatsoever.

Booking network, July 2026, rated 10/10 by this guest

We were a larger group, and some of the rooms were quite cramped, but the beds were very comfortable.

Google, April 2026, rated 5/5 by this guest

The bed could definitely be improved, with mattresses in need of replacement.

Google, October 2025, rated 3/5 by this guest
Value179Mostly good

Don't look further if you want to stay in a place friendly to cats and not costing you an arm and leg 🤜🤛😸

Google, June 2026, rated 5/5 by this guest

All in all good value for money.

Tripadvisor, February 2026, rated 4/5 by this guest

price is a bit punchy for what it is …

Tripadvisor, May 2025, rated 4/5 by this guest
Room conditioncomplaints falling: 9.6 in 100 a year ago, 5.2 now1720Split

Very small room which looked tired.

Google, November 2025, rated 3/5 by this guest

Instalaciones un poco antiguas y descuidadas.

Booking network, August 2026, rated 7/10 by this guest

Absolutely in need of renovation.

Google, November 2025, rated 3/5 by this guest
Quiet at night2238Weak spot

The double room (small) was not adequately soundproofed, allowing noise from outside and even from the next room to filter through.

Google, January 2026, rated 3/5 by this guest

Very pretty but a bit noisy because of the old window; impeccable room, decent breakfast, efficient and attentive staff, good advice.

Tripadvisor, August 2026, rated 4/5 by this guest

a little noisy at night from outside but other than that all ok

Booking network, June 2026, rated 8/10 by this guest
Room size1160Weak spot

Breakfast was poor - little choice and a cramped room

Booking network, March 2026, rated 4/10 by this guest

Room is quite small, but it is perfectly adequate.

Tripadvisor, November 2025, rated 4/5 by this guest

Excellent location, but small and not-so-comfortable rooms

Tripadvisor, September 2026, rated 1/5 by this guest

Too few mentions to judge: food.

Who stays, and their score out of 10

Couples8.0287 reviews
Solo travellers8.0241 reviews
Families7.799 reviews
Friends7.763 reviews
Business trips7.619 reviews

From every review of the last two years that gives a score and says who travelled, including those with no words.

All 1,266 Google ratings

5 stars42%
4 stars34%
3 stars13%
2 stars5%
1 star6%

Problems guests raised

Raised most: heating and air conditioning, in 26 of 288 reviews.

Heating and air conditioning26 of 2881 in 11 reviews

The AC could have been stronger for the hot days.

Booking network, August 2026, rated 7/10 by this guest

Terrible air conditioning, not adjustable, I slept with the blanket at the end of July when it was 38 degrees outside and 17 in the room.

Google, August 2026, rated 1/5 by this guest
Problems in the bathroom19 of 2881 in 15 reviews

The eternal facade is very beautiful and the location is strategic, but we were not allowed to take a hot shower because, in the morning, there was no hot water.

Google, December 2025, rated 2/5 by this guest

Power socket didn't work, shower was broken and sprayed everywhere, toilet didn't flush properly, no ventilation or fan, only 1 key card between 3 people, expensive continental breakfast, not very welcoming reception staff, lack of public transport, room was smelly, check out time not listed…

Google, August 2026, rated 1/5 by this guest
Something broken in the room17 of 2881 in 17 reviews

nu mergea frigiderul, nu mergea aer conditionat

Booking network, August 2026, rated 2/10 by this guest

The fridge didn't work at all so a lot of my food went to waste.

Google, July 2026, rated 3/5 by this guest
Unexpected charges and refundscomplaints falling: 6.1 in 100 a year ago, 2.3 now11 of 2881 in 26 reviews

As of this month (December 2025), the refrigerator is no longer free of charge.

Google, December 2025, rated 5/5 by this guest

During checkout they alerted us to charges due to the fridge however they were not capable of explaining the situation very well and kept raising their voice.

Google, July 2026, rated 2/5 by this guest
Complaints the hotel left unresolvedcomplaints falling: 5.3 in 100 a year ago, 2.9 now11 of 2881 in 26 reviews

We tried to get a different room, but it wasn't possible.

Google, May 2026, rated 2/5 by this guest

A bit far away from the main attractions (45 minute walks or getting on 2 busses) we didn’t have a safe in our room and asked 3 different staff members in which the issue still wasn’t resolved.

Booking network, April 2026, rated 6/10 by this guest
Building work during the staycomplaints falling: 4.4 in 100 a year ago, 1.7 now8 of 2881 in 36 reviews

Parziale ristrutturazione

Booking network, May 2026, rated 7/10 by this guest

It's a hotel that was undergoing renovations.

Google, October 2025, rated 3/5 by this guest

Serious reports

None found in 288 reviews.

Someone fell illNone found
Bed bugs or bitesNone found
Something stolenNone found
Harassment or discriminationNone found
A physical hazardNone found

Photos, checked

3 of the 60 guest photos we checked show damage or dirt (5%).

Guest photos showing damage or dirt3 of 605%

What it advertises, against the photos

Private balconyin 3 of the hotel’s photos · 7 of guests’In photos, not advertised

Guests’ photos confirm: restaurant (6), water view (10), landmark view (9).

The hotel says it has no swimming pool, spa, gym or hot tub.

Price, place and rooms

Price

$138 is a typical night, from 289 dates checked in the coming year.

$138Typical night
$102Cheapest night
$370Dearest night

Weekends cost 12% more than weekdays

A typical night, month by month

Cheapest month: Jan 2027, $102Dearest month: Sep 2027, $286

Prices on booking sites, the day we checked

What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.

  • Super.com$153
  • bluepillow.it$161
  • accommodation.edreams.it$161
  • deals.dealbase.com$161
  • Agoda$175
  • Booking.com$175
  • Priceline$175
  • clicktrip.com$175

Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.

Nearby

No landmark, beach or station is within a half-hour walk; the closest is the Trevi Fountain, 3.2 km away. There are 2 bars or clubs within 200 metres.

  1. Nearest shop: Carrefour1 min walk19 m by road
  2. Nearest main road: Largo Antonio Sarti22 m
  3. The Trevi Fountain3.2 km
  4. The Pantheon3.3 km
  5. St. Peter's Basilica3.9 km
  6. The Colosseum4.6 km

The lines are 5, 10 and 15 minutes on foot.

Bars and clubs right outside, within 200 m2
Places to eat within a 5 minute walk8

Distances follow the streets, not straight lines.

Rooms

6 room types, from 10 to 22 m².

  • Standard Single Room10 m²Sleeps 1No view
  • Small Double Room with French Bed13 m²Sleeps 1
  • Comfort Queen Room16 m²Sleeps 2
  • Superior Queen Room20 m²Sleeps 2
  • Standard Room, Multiple Beds22 m²Sleeps 3
  • Triple Room22 m²Sleeps 31 Twin bed + 1 Queen bed

From the hotel's own room descriptions, checked against each room's photos.

How it compares

How it ranks

Guests who booked rate it 8 out of 10. Only 9% of the 7,758 hotels in Rome are rated lower, and a typical one is rated 9.0.

Every review site, out of 100

Google804 of 5 · 1,266 reviews
Tripadvisor804 of 5 · 1,481 reviews
Booking sites, guests who stayed808 of 10 · 3,494 reviews
Trip.com743.7 of 5 · 115 reviews

43 Google reviewers ticked "Quiet", yet 38 guests complain about noise, and Largo Antonio Sarti runs 22 m away.

If room size matters to you

Here, 60 of the 71 guests who mention room size complain. These nearby hotels do better on it.

Arpinelli RelaisTrevi · scored 91 out of 100 · $236 a night205Mostly goodGasometer Urban SuitesOstiense · scored 90 out of 100 · $136 a night781StrengthAlthea Inn Roof TerraceOstiense · scored 87 out of 100150Strength

More hotels in Rome

The nearest first, with our score for each.

Daplace - La Locanda di Piazza del PopoloMunicipio II · $105 a typical night54 · MixedHotel degli AranciQuartiere III Pinciano · $134 a typical night71 · GoodPalazzo DamaMunicipio I · $495 a typical night62 · MixedRadisson Blu GHR hotel, RomeQuartiere III Pinciano · $206 a typical night51 · MixedBest Western Hotel RivoliQuartiere III Pinciano · $169 a typical night49 · Weak

All hotels in Rome

How we know

288 reviews counted · 100 photos checked · updated 11 October 2026
  • We collected this hotel's 893 most recent reviews from Google, Tripadvisor and the Booking network. 288 of them describe a stay in the last 2 years and are the ones counted here; the rest were 194 in other languages, 410 with a score but no words and 1 about the restaurant rather than a stay.
  • The hotel replied to 16 of its 200 newest Google reviews.
  • 4 in every 100 reviews thank a staff member by name.
  • 3 reviews mention a free upgrade, a cake or a gift.
  • We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
  • Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.
Best Western Hotel Astrid1 of 5
A bedroom with two twin beds under a red padded headboard, striped curtains, a wooden desk with a vase of tulips, and a wall-mounted television.
A bedroom with two twin beds under a red padded headboard, striped curtains, a wooden desk with a vase of tulips, and a wall-mounted television.
A breakfast dining room with set tables, a wooden sideboard holding pastries, cups and juice dispensers, and red curtains beside a window.
A breakfast dining room with set tables, a wooden sideboard holding pastries, cups and juice dispensers, and red curtains beside a window.
A multi-storey building facade lit at dusk, with an Italian flag and a European Union flag hanging from a balcony.
A multi-storey building facade lit at dusk, with an Italian flag and a European Union flag hanging from a balcony.
A pink-facaded building at dusk with lit windows and street lamps, with parked cars and light trails on the road in front.
A pink-facaded building at dusk with lit windows and street lamps, with parked cars and light trails on the road in front.
Two arched openings with stone balustrades overlook illuminated Rome at dusk, with the dome of St. Peter's Basilica visible on the left.
Two arched openings with stone balustrades overlook illuminated Rome at dusk, with the dome of St. Peter's Basilica visible on the left.

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