Hotel Ciao
1-star hotel · Castro Pretorio, Rome
Long Weekend score
MixedNo serious reports. in 295 reviews
Guests rate nearly every hotel highly: half the hotels in Rome are rated 9.0 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 28% of Rome hotels
- 94% of guest comments are praise
- 86% of guest photos show no damage
How this score is made
- Rated higher than 28% of Rome hotels. Compared with 7,758 hotels in Rome. Counts for 50% of the score.
- 94% of guest comments are praise. 696 praise, 45 complain. Counts for 30% of the score.
- 86% of guest photos show no damage. 43 of 50 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $138 a nighttypical for two, before tax · from $138
- 4 min walkto Roma Termini station
- 295 guest reviewsfrom the last 2 years
- 50 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceRoma Termini is 307 m away
- Staff236 praise · 0 complain
- Location189 praise · 0 complain
- Cleanliness141 praise · 2 complain
- Value30 praise · 0 complain
What guests reported
What guests say
295 reviews from the last 2 years. Most praised: staff (236 guests). Weakest: room condition, where 14 of the 33 who mention it complain.
Staff2360Strength
Very friendly and helpful.
Booking network, May 2026, rated 7/10 by this guest
The staff was very friendly and helpful.
Google, August 2026, rated 5/5 by this guest
Location1890Strength
Excellent location, right next to Roma Termini train station, metro and taxies
Tripadvisor, January 2026, rated 5/5 by this guest
Truly enjoyed my time here, wonderful room and perfect location.
Booking network, August 2026, rated 10/10 by this guest
Value300Strength
It is very comfortable, clean and conveniently close to Roma Termini station at a very good price.
Booking network, January 2026, rated 10/10 by this guest
I've always been happy with the price, the friendliness, and the simple but clean rooms.
Google, December 2025, rated 5/5 by this guest
Cleanliness1412Strength
We got changed to the other building and it was super quiet, clean, and spacious.
Booking network, May 2026, rated 9/10 by this guest
They treated us like family, extremely attentive, the room was spacious, spotlessly clean, and had everything we needed.
Google, February 2026, rated 5/5 by this guest
The bathroom was quite small, though, and unfortunately we noticed some hair in the shower, which was a little off-putting.
Booking network, August 2026, rated 5/10 by this guest
Room size295Strength
Spacious room with private bathroom.
Google, April 2026, rated 5/5 by this guest
Friendly staff, clean spacious room.
Tripadvisor, September 2026, rated 5/5 by this guest
Room can feel a bit crowded with two people and their luggage
Booking network, September 2026, rated 10/10 by this guest
Beds177Mostly good
Spacious room, comfortable bed, new bathroom with a nice, spacious shower.
Google, July 2026, rated 5/5 by this guest
The room and bed were so comfortable, and the shower was great too 💯.
Google, December 2025, rated 5/5 by this guest
The bed was ok...a bit dippy.
Booking network, May 2026, rated 8/10 by this guest
Quiet at night3517Mostly good
A clean, quiet place, perfect for relaxing after a long day exploring Rome.
Google, February 2026, rated 5/5 by this guest
It's very quiet and quiet, and the hotel is very clean with comfortable beds.
Google, March 2026, rated 5/5 by this guest
They only thing that could be better is the noise in the evening.
Google, January 2026, rated 5/5 by this guest
Room condition1914Split
The exterior doesn't inspire much confidence, being in an old building, but the interior of the room is well worth it for its comfort and cleanliness.
Google, December 2025, rated 5/5 by this guest
It needs some refurbishment.
Booking network, June 2026, rated 6/10 by this guest
As we went up to the wonderful, modern rooms, everything was clean and the service was superb.
Google, June 2026, rated 5/5 by this guest
Too few mentions to judge: breakfast, views and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 848 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 8 of 295 reviews.
Problems in the bathroom8 of 2951 in 37 reviews
There was no hot water and the shower pressure was practically nonexistent.
Google, June 2026, rated 1/5 by this guest
Also, the bathroom plumbing was a bit hit and miss, particularly the toilet flush.
Booking network, March 2026, rated 5/10 by this guest
Not as shown or booked3 of 2951 in 98 reviews
Room wasn’t as advertised
Booking network, January 2026, rated 7/10 by this guest
And Its not a hotel, is 1 floor in a building, then then more lies the upgrade is in a building 3 streets away with flights of stairs no lift as noted on Booking.com
Booking network, August 2026, rated 1/10 by this guest
Mould or damp3 of 2951 in 98 reviews
It is very old, and there was a noticeable smell of dampness and mold in the building.
Google, September 2026, rated 4/5 by this guest
Our first impression wasn't very positive, as the bathroom ceiling had a damp patch coming from upstairs.
Google, January 2026, rated 4/5 by this guest
The lift3 of 2951 in 98 reviews
So lift quite small & old.
Booking network, January 2026, rated 10/10 by this guest
Serious reports
None found in 295 reviews.
Photos, checked
7 of the 50 guest photos we checked show damage or dirt (14%).
Guest photos showing damage or dirt7 of 5014%
Of 50 guest photos, 7 show damage or dirt: peeling paint or cracks in 3, crowding in 2, dirty surfaces in 1 and rust or limescale in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Price
$138 is a typical night, from 1 dates checked in the coming year. Cheapest in not known, dearest in not known.
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- hotelsearch.beddy.io$205
- Agoda$273
- h-en.reserving.com$273
- bluepillow.it$273
- tripening.com$311
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Roma Termini station is 307 m away by road, about 4 minutes on foot.
- Nearest shop: Mini Market & Money Transfer1 min walk14 m by road
- Nearest station: Roma Termini4 min walk307 m by road
- Nearest main road: Sottovia Ignazio Guidi770 m
- The Colosseum27 min walk2.1 km by road
- The Trevi Fountain29 min walk2.2 km by road
- The Pantheon2.8 km
- St. Peter's Basilica5.0 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
13 room types, from 11 to 28 m².
- Classic Single Room11 m²Sleeps 1
- Deluxe Single Room - Annex Building15 m²Sleeps 1
- Deluxe Double Room - Annex Building17 m²Sleeps 2Balcony in its photos
- Double Room with Shared Bathroom17 m²Sleeps 2Bathtub
- Classic Double Room17 m²Sleeps 2
- Deluxe Triple Room - Annex Building20 m²Sleeps 31 Twin bed + 1 Queen bedBalcony in its photos
The other 7 room types
- Classic Triple Room23 m²Sleeps 31 Twin bed + 1 Queen bed
- Family Room with Private Bathroom28 m²Sleeps 42 Twin bed + 1 Double bedBathtub
- Double Room with Private External BathroomNot statedSleeps 2Bathtub
- Economy Single RoomNot statedSleeps 1
- Classic Quadruple RoomNot statedSleeps 41 Double bed + 2 Twin bed
- Superior Triple RoomNot statedSleeps 31 Twin bed + 1 Double bed
- Superior Double or Twin RoomNot statedSleeps 2
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.6 out of 10. 28% of the 7,758 hotels in Rome are rated lower, and a typical one is rated 9.0.
Every review site, out of 100
56 Google reviewers ticked "Quiet", yet 17 guests complain about noise.
If room condition matters to you
Here, 14 of the 33 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Rome
The nearest first, with our score for each.
How we know
295 reviews counted · 90 photos checked · updated 11 October 2026
- We collected this hotel's 893 most recent reviews from Google, Tripadvisor and the Booking network. 295 of them describe a stay in the last 2 years and are the ones counted here; the rest were 102 older, 216 in other languages and 280 with a score but no words.
- The hotel replied to 59 of its 200 newest Google reviews.
- 7 in every 100 reviews thank a staff member by name.
- 18 reviews mention a free upgrade, a cake or a gift.
- We looked at 90 photos: the first 40 of the hotel's own and the 50 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.