Hotel Genio
4-star hotel · Ponte, Rome
Guests rate nearly every hotel highly: half the hotels in Rome are rated 9.0 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 7% of Rome hotels
- 66% of guest comments are praise
- 77% of guest photos show no damage
How this score is made
- Rated higher than 7% of Rome hotels. Compared with 7,758 hotels in Rome. Counts for 50% of the score.
- 66% of guest comments are praise. 405 praise, 205 complain. Counts for 30% of the score.
- 77% of guest photos show no damage. 46 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $195 a nighttypical for two, before tax · from $115
- 8 min walkto the Pantheon
- 211 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 8 min walk to the Pantheon566 m by road
- Location139 praise · 0 complain
- Staff109 praise · 15 complain
- Views40 praise · 5 complain
Against
- Guest photos show wear and dirt14 of the 60 photos guests took, and 0 of the hotel's 40
- Room condition72 complain · 1 praise
- Quiet at night16 complain · 2 praise
- Beds13 complain · 3 praise
What guests reported
What guests say
211 reviews from the last 2 years. Most praised: location (139 guests). Weakest: room condition, where 72 of the 73 who mention it complain.
Location1390Strength
Location was great - central to attractions, bars and restaurants.
Booking network, April 2026, rated 8/10 by this guest
Very well located in the city center.
Google, June 2026, rated 5/5 by this guest
Views405Strength
A highlight was the terrace, which offers panoramic views of Rome and is accessible at any time.
Google, March 2026, rated 5/5 by this guest
Fantastisk å kunne drikke morgenkaffe å se hele Roma fra takterassen
Booking network, June 2026, rated 8/10 by this guest
I staid 21/07 -28/07 at the single room, 1 floor, terrible view, maybe other rooms are fine ,but this one has terrible view.
Google, July 2025, rated 4/5 by this guest
Staff10915Strength
Not only because of the location but also because of the hotel itself and the warm attention from its staff.
Tripadvisor, June 2026, rated 5/5 by this guest
The service was excellent, the bathroom in particular needs renovation, at least in the room we stayed in.
Google, February 2026, rated 4/5 by this guest
Location is good, some staff members are really nice, some of them are not, specially those in the late night
Booking network, May 2026, rated 5/10 by this guest
Breakfastcomplaints falling: 16.8 in 100 a year ago, 9.2 now4528Mostly good
Delicious, simple breakfast :) Friendly and helpful staff.
Google, October 2025, rated 5/5 by this guest
The breakfast is good, and the views from the hotel terrace where breakfast is served are beautiful.
Google, October 2025, rated 4/5 by this guest
On a scale of 1 to 10, I would rate the quality of the breakfast buffet a 4.
Google, May 2026, rated 3/5 by this guest
Cleanlinesscomplaints falling: 17.7 in 100 a year ago, 10.2 now4130Split
The worst hotel I've ever stayed in..At first the room smelled musty, the shower was covered in rust, there were hairs everywhere from the previous guests, and the blanket and duvet should be washed once a year, they had stains on them!
Google, December 2025, rated 1/5 by this guest
Very good service, clean clothes but the bathroom needs maintenance and cleaning.
Google, November 2025, rated 4/5 by this guest
How can it be so neglected?
Google, February 2026, rated 1/5 by this guest
Room sizecomplaints falling: 8.8 in 100 a year ago, 4.1 now1614Split
The hotel looks quite old fashioned and the room was small but I found myself quite endeared to it after the three day stay.
Tripadvisor, October 2025, rated 5/5 by this guest
Rooms are very outdated and small.
Google, October 2024, rated 3/5 by this guest
Location is amazing..just a little small room..
Google, January 2025, rated 5/5 by this guest
Value912Split
There are many better options in Rome for the same price.
Google, May 2025, rated 1/5 by this guest
The room on the first floor was very comfortable, clean, and everything worked.
Google, March 2026, rated 5/5 by this guest
Beds313Weak spot
Beds were too firm for me.
Booking network, March 2026, rated 7/10 by this guest
Friendly staff, good breakfast with great views and a charming hotel overall but the worst bed we have ever slept on.
Tripadvisor, September 2026, rated 3/5 by this guest
Shower pressure was a bit low and the bed was a bit hard but nothing too bad.
Booking network, March 2025, rated 9/10 by this guest
Quiet at night216Weak spot
Extremely negative experience, as the rooms are not isolated from the outside so you can hear all the traffic, let alone from inside since both last night and this morning I was awakened by calls from the neighbors.
Google, November 2025, rated 1/5 by this guest
Soundproof is not good at all.
Google, February 2026, rated 4/5 by this guest
If you get an exterior room, you'll hear a lot of traffic noise and light comes in at night.
Google, December 2024, rated 5/5 by this guest
Room condition172Weak spot
There's no soundproofing, the decor is outdated, and the bathroom definitely needs some work.
Google, January 2026, rated 3/5 by this guest
It’s a bit dated and the price is probably $100-$150 to high a night.
Booking network, January 2026, rated 7/10 by this guest
Bit old Hotel, rooms ok need some renovation with AC , breakfast could be better but ok .
Google, September 2026, rated 4/5 by this guest
Too few mentions to judge: food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 800 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 21 of 211 reviews.
Problems in the bathroomcomplaints falling: 13.3 in 100 a year ago, 6.1 now21 of 2111 in 10 reviews
The whole place is really tired, the bathroom smelt of drains, there was no real room service the breakfast was awful for a 4 star hotel
Booking network, November 2025, rated 5/10 by this guest
Shower cabin doors were not closing properly
Booking network, May 2026, rated 3/10 by this guest
Something broken in the room18 of 2111 in 12 reviews
Everything was old, dirty, and broken.
Google, September 2025, rated 1/5 by this guest
Even after changing rooms, the smell persisted, the hairdryer was broken, and the cleanliness is poor.
Google, August 2025, rated 1/5 by this guest
Complaints the hotel left unresolvedcomplaints rising: 4.4 in 100 a year ago, 8.2 now13 of 2111 in 16 reviews
I made a reservation more than two months in advance and asked them to move the reservation to an earlier date that was convenient for them, and they say they can't change the reservation.
Google, September 2026, rated 1/5 by this guest
We were robbed and they refused to take responsibility.
Google, February 2026, rated 1/5 by this guest
Heating and air conditioningcomplaints rising: 4.4 in 100 a year ago, 7.1 now12 of 2111 in 18 reviews
As we traveled in early November and Rome wasn't that cold, the room became very hot and uncomfortable.
Google, November 2025, rated 3/5 by this guest
The rooms are very old, the air conditioning doesn't work properly, there's a bad smell, the cleanliness is just okay, and the breakfast is awful.
Google, August 2025, rated 3/5 by this guest
Mould or dampcomplaints rising: 2.7 in 100 a year ago, 8.2 now11 of 2111 in 19 reviews
I moved my nephew and his girlfriend to another room because the mold was very bad.
Tripadvisor, August 2026, rated 2/5 by this guest
Old hotel smell of humidity in the room need renovation lunch ok without more however the location is two minutes walk from Piazza Navona
Tripadvisor, October 2025, rated 2/5 by this guest
Not as shown or bookedcomplaints falling: 6.2 in 100 a year ago, 3.1 now10 of 2111 in 21 reviews
What was most disappointing was that I specifically selected and paid for this hotel, yet the accommodation I actually received was completely different.
Google, September 2026, rated 1/5 by this guest
It doesn’t have a gym and hasn’t for a couple of years.
Booking network, July 2025, rated 6/10 by this guest
Serious reports
5 in 211 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard3 of 211 reviews
The breakfast was terrible, the room was very old with very few outlets, the bathroom was even worse, the shower would turn cold and suddenly it would turn boiling hot without touching it and it burned me.
Tripadvisor, July 2026, rated 1/5 by this guest
In my wife's and my room, we found the closet door broken (it fell on us); the shower was full of ants and dirt; the toilet was dirty; the hairdryer didn't work; the furniture was old and unclean; and the fridge had an open bottle of water.
Google, August 2025, rated 1/5 by this guest
Bed bugs or bites2 of 211 reviews
wired vibe of room, smelly air, unbelievably dirt and there is BED BUG on the bed.
Google, January 2026, rated 1/5 by this guest
On our morning before our last night there, we awoke to multiple bed bugs in our bed, one if which had bitten my parter, only noticed due to the blood on the sheets,
Google, October 2025, rated 2/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
14 of the 60 guest photos we checked show damage or dirt (23%).
Guest photos showing damage or dirt14 of 6023%
Of 60 guest photos, 14 show damage or dirt: peeling paint or cracks in 11, stains in 4, rust or limescale in 3 and mould or damp in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: restaurant (1).
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Price
$195 is a typical night, from 383 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Dec 2026, $115Dearest month: Sep 2027, $375
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- amimir.com$136
- Vio.com$149
- deals.dealbase.com$149
- deals.goseek.com$149
- deals.etrip.net$149
- Super.com$150
- tui.com$153
- clicktrip.com$159
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The Pantheon is 566 m away by road, about 8 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest main road: Piazza di Ponte Umberto Primo157 m
- Nearest shop: Troisi Mariateresa3 min walk233 m by road
- The Pantheon8 min walk566 m by road
- The Trevi Fountain14 min walk1.1 km by road
- St. Peter's Basilica25 min walk1.9 km by road
- The Colosseum2.3 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
3 room types, from 13 to 25 m².
- Single Room13 m²Sleeps 1
- Double Room19 m²Sleeps 4
- Triple Room25 m²Sleeps 61 Twin bed + 1 Queen bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 7.9 out of 10. Only 7% of the 7,758 hotels in Rome are rated lower, and a typical one is rated 9.0.
Every review site, out of 100
26 Google reviewers ticked "Quiet", yet 16 guests complain about noise.
Trip.com rates it 88 out of 100 and Booking network rates it 79. Booking network only takes reviews from people who booked and stayed, while Trip.com takes them from anyone.
If room condition matters to you
Here, 72 of the 73 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Rome
The nearest first, with our score for each.
How we know
211 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 632 most recent reviews from Google, Tripadvisor and the Booking network. 211 of them describe a stay in the last 2 years and are the ones counted here; the rest were 195 older, 68 in other languages and 158 with a score but no words.
- The hotel replied to 0 of its 200 newest Google reviews.
- 6 in every 100 reviews thank a staff member by name.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.