Hotel Navona
3-star hotel · Sant'Eustachio, Rome
Long Weekend score
MixedNo serious reports. in 298 reviews
Guests rate nearly every hotel highly: half the hotels in Rome are rated 9.0 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 37% of Rome hotels
- 88% of guest comments are praise
- 92% of guest photos show no damage
How this score is made
- Rated higher than 37% of Rome hotels. Compared with 7,758 hotels in Rome. Counts for 50% of the score.
- 88% of guest comments are praise. 656 praise, 88 complain. Counts for 30% of the score.
- 92% of guest photos show no damage. 55 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $233 a nighttypical for two, before tax · from $112
- 4 min walkto the Pantheon
- 298 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 4 min walk to the Pantheon314 m by road
- Location246 praise · 0 complain
- Staff188 praise · 7 complain
- Cleanliness81 praise · 7 complain
- Food10 praise · 0 complain
What guests reported
What guests say
298 reviews from the last 2 years. Most praised: location (246 guests). Weakest: quiet at night, where 18 of the 39 who mention it complain.
Location2460Strength
A true home with the experience of convenience due to location
Booking network, July 2026, rated 10/10 by this guest
Great location, and very accommodating
Booking network, August 2026, rated 10/10 by this guest
Food100Strength
Excellent food and staff in their small restaurant.
Booking network, July 2026, rated 8/10 by this guest
Incredible location, spacious rooms, outstanding staff, and excellent on loacation restaurant.
Booking network, September 2026, rated 10/10 by this guest
Staff1887Strength
Great location and value, friendly and attentive staff who took care of us and made our stay enjioyable!
Booking network, December 2025, rated 8/10 by this guest
The room was comfortable and clean, the bed was always made, and the service was very good, but the best thing is its excellent location, close to everything.
Google, August 2026, rated 5/5 by this guest
The staff are so uninterested and unhelpful to the point where they have a sign of restaurants they recommend so that you do not ask them for recommendations.
Google, January 2026, rated 1/5 by this guest
Cleanlinesscomplaints falling: 5.9 in 100 a year ago, 0.5 now817Strength
great room, cozy, clean, great staff, very friendly and helpful.
Booking network, December 2025, rated 10/10 by this guest
It was so clean and comfortable.
Booking network, January 2026, rated 10/10 by this guest
The rooms are quite dated, not fully clean apart from the beds and toilet.
Booking network, December 2025, rated 6/10 by this guest
Bedscomplaints rising: 1.0 in 100 a year ago, 2.6 now216Mostly good
Elegantly decorated, comfortable beds, beautifully painted ceilings and has fabulous, helpful staff .
Booking network, February 2026, rated 10/10 by this guest
The beds were comfortable and the staff very friendly.
Google, April 2026, rated 5/5 by this guest
The room was fantastic, but the bed was a little too firm for me, but my husband said 'perfecto'.
Google, April 2026, rated 5/5 by this guest
Breakfast3314Mostly good
Breakfast was great, but selection a little narrow re savoury
Booking network, November 2025, rated 10/10 by this guest
Also, it was amazing to have a wonderful restaurant on sight for breakfast !!
Booking network, April 2026, rated 10/10 by this guest
Breakfast was disappointing
Booking network, March 2026, rated 8/10 by this guest
Valuecomplaints rising: 2.0 in 100 a year ago, 3.6 now179Mostly good
room was good with no issues and good value for money .
Booking network, April 2026, rated 9/10 by this guest
Friendly staff and although expensive, that is Rome so it was good value for money.
Booking network, November 2025, rated 9/10 by this guest
The price is higher than the overall quality this hotel has
Booking network, April 2026, rated 5/10 by this guest
Room condition149Mostly good
The new reception and new restaurant on the ground floor is opened this week, which is brilliant.
Booking network, March 2026, rated 10/10 by this guest
Close to most sights, beautifully renovated hotel, great rooms and clean!
Google, May 2026, rated 5/5 by this guest
The room was a bit smaller than expected, and the entrance looked quite old with the original doors still in place.
Google, October 2026, rated 5/5 by this guest
Room sizecomplaints rising: 4.9 in 100 a year ago, 6.6 now2518Split
Location is amazing and one of the best you can get, the rooms are quite small which was slightly expected, we stayed in the junior suite with the spa.
Google, April 2026, rated 4/5 by this guest
Well located, a few steps from Navona Square and near the Trevi Fountain, old but renovated, small and tight rooms, few options for breakfast.
Tripadvisor, May 2026, rated 4/5 by this guest
Hotel with an excellent location, I found the room small, but very clean, the breakfast reasonable, and the service from Henrico, who spoke a little Portuguese, was impeccable.
Google, February 2026, rated 4/5 by this guest
Quiet at night2118Split
Also, be aware that some inconsiderate guests may slam doors at all hours, but unfortunately, this is common in many places.
Google, December 2025, rated 5/5 by this guest
We didn’t sleep well very noisy even with the windows closed things didn’t quite down until 5am
Booking network, October 2025, rated 10/10 by this guest
I was near the breakfast buffet and I could hear everyone clinking plates and silverware, lol.
Booking network, November 2025, rated 8/10 by this guest
Too few mentions to judge: views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 351 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 10 of 298 reviews.
Problems in the bathroomcomplaints rising: 2.0 in 100 a year ago, 4.1 now10 of 2981 in 30 reviews
Limited hot water in the room, and the hot water we received took 10 mins of water running before it became warm.
Google, December 2025, rated 4/5 by this guest
The bed was very stiff and the hot water went out twice.
Booking network, December 2025, rated 9/10 by this guest
Heating and air conditioning9 of 2981 in 33 reviews
The room was a little cold as the ceilings are very high.
Booking network, January 2026, rated 8/10 by this guest
AC didn’t get very cold but that’s expected in Europe, and it was unusually hot the days we were there.
Google, May 2026, rated 4/5 by this guest
The lift9 of 2981 in 33 reviews
No elevator for our rooms on the 3rd floor.
Booking network, January 2026, rated 6/10 by this guest
Small elevator but it all worked for us.
Booking network, November 2025, rated 10/10 by this guest
Something broken in the room7 of 2981 in 43 reviews
Additionally, the tv did not work.
Booking network, August 2026, rated 9/10 by this guest
We had an issue with the bathroom light which was fixed as soon as it was reported.
Tripadvisor, October 2026, rated 5/5 by this guest
Complaints the hotel left unresolved5 of 2981 in 60 reviews
We also had the doorknob to the restroom came off-they never showed up to fixed it as promised.
Booking network, August 2025, rated 8/10 by this guest
Unexpected charges and refunds4 of 2981 in 74 reviews
We were charged 35 euro to check into our room one hour before their check in time.
Booking network, September 2026, rated 5/10 by this guest
When I arrived at the hotel they tried to charge me 150€ because it was a “holiday”, when the holidays were actually listed on the email they sent me and the day I travelled was not one of them.
Google, July 2026, rated 2/5 by this guest
Serious reports
None found in 298 reviews.
Photos, checked
5 of the 60 guest photos we checked show damage or dirt (8%).
Guest photos showing damage or dirt5 of 608%
Of 60 guest photos, 5 show damage or dirt: peeling paint or cracks in 3, stains in 3 and dirty surfaces in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: restaurant (3), hot tub (1), bathtub (1).
The hotel says it has no swimming pool, spa or gym.
Price, place and rooms
Price
$233 is a typical night, from 288 dates checked in the coming year.
Weekends cost 14% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $130Dearest month: May 2027, $320
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- deals.goseek.com$216
- Vio.com$218
- deals.etrip.net$218
- bluepillow.it$240
- reservationday.com$258
- Trip.com$266
- Super.com$267
- Booking.com$271
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The Pantheon is 314 m away by road, about 4 minutes on foot. There are 5 bars or clubs within 200 metres.
- Nearest shop: Carrefour Express3 min walk209 m by road
- The Pantheon4 min walk314 m by road
- Nearest main road: Piazza di Ponte Umberto Primo533 m
- The Trevi Fountain12 min walk921 m by road
- The Colosseum25 min walk1.8 km by road
- St. Peter's Basilica29 min walk2.2 km by road
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
13 room types, from 14 to 80 m².
- Small Double Room14 m²Sleeps 2
- Single Room14 m²Sleeps 1
- Double Room16 m²Sleeps 2
- Double Room - Separate Building18 m²Sleeps 2
- Superior Double Room18 m²Sleeps 2
- Double or Twin Room18 m²Sleeps 2
The other 7 room types
- Triple Room20 m²Sleeps 31 Twin bed + 1 Queen bed + 3 Twin bed
- Superior Double or Twin Room20 m²Sleeps 2
- Double or Twin Room, Annex Building22 m²Sleeps 2
- Quadruple Room24 m²Sleeps 42 Twin bed + 1 Queen bed
- Junior Suite27 m²Sleeps 31 Queen bedBathtub
- Family Suite55 m²Sleeps 42 Double bedBathtub
- Suite80 m²Sleeps 42 Twin bed + 1 Queen bed + 1 Sofa bedBathtub
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.8 out of 10. 37% of the 7,758 hotels in Rome are rated lower, and a typical one is rated 9.0.
Every review site, out of 100
41 Google reviewers ticked "Quiet", yet 18 guests complain about noise.
If quiet at night matters to you
Here, 18 of the 39 guests who mention quiet at night complain. These nearby hotels do better on it.
More hotels in Rome
The nearest first, with our score for each.
How we know
298 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 885 most recent reviews from Google, Tripadvisor and the Booking network. 298 of them describe a stay in the last 2 years and are the ones counted here; the rest were 114 older, 191 in other languages, 281 with a score but no words and 1 about the restaurant rather than a stay.
- The hotel replied to 2 of its 200 newest Google reviews.
- 7 in every 100 reviews thank a staff member by name.
- 15 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.